Automating Custom Web Link Messages to Customers via Instant Messaging in Zoho Desk

Automating Custom Web Link Messages to Customers via Instant Messaging in Zoho Desk

Hello,

I am looking for assistance with Zoho Desk's Instant Messaging feature. Is there a way to automate the sending of a custom web link to customers every day at 6:30 PM? Any guidance or suggestions on how to achieve this would be greatly appreciated.

Thank you!

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