Caso de Uso | Menos trámites, más salud: Clínicum optimiza sus recursos con Zoho One
"La automatización del proceso de solicitud de bajas y su trazabilidad a través de Zoho nos ha supuesto una mejora en el ROI." - Carol Rodríguez, Responsable de Experiencia del Cliente interno y externo en Clínicum
¡Hola a todos!
Estamos emocionados de compartir con todos vosotros casos de uso reales de nuestros clientes, provenientes de diferentes industrias y tamaños de negocio.
Hoy os traemos el caso de Clínicum, una compañía de seguros de salud con sede en Barcelona, ha implementado Zoho One con la ayuda de su partner de Zoho, BiMind, para transformar y automatizar sus procesos internos. Fundada hace más de 75 años por un grupo de médicos, Clínicum ha gestionado la atención de cuatro generaciones de clientes, destacándose por un enfoque humano en el trato. Para Clínicum, uno de los principales retos era unificar la atención cercana y personalizada con las exigencias de agilidad y eficiencia por parte de los clientes.
Desafíos antes de Zoho One
- Unificar atención personalizada con la necesidad de mayor rapidez y efectividad.
- Mejorar la comunicación interna en la era post-pandemia.
- Adaptar herramientas modernas para cumplir con las expectativas de los empleados.
Podéis ver cómo Clínicum solucionó estos desafíos haciendo click aquí.
Estos ejemplos prácticos están diseñados para inspirarte y mostrarte cómo las aplicaciones de Zoho pueden ser aprovechadas para resolver retos específicos, optimizar procesos y mejorar la eficiencia en distintas áreas.
Cada caso destaca estrategias de personalización y adaptación, ayudándote a visualizar cómo estas herramientas pueden ajustarse a las necesidades únicas de tu empresa.
Ya sea que estés buscando gestionar mejor tus proyectos, automatizar tareas o mejorar la relación con tus clientes, estos casos de éxito pueden ofrecerte ideas valiosas para transformar y potenciar tu negocio. ¡No te lo pierdas!
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