Cinq façons de sécuriser votre organisation sur Zoho One
Bonjour à tous,
Le fait que vos données soient accessibles en ligne demande à ce que leur sécurité soit garantie. En effet, le mot de passe peut ne plus s'avérer aussi efficace qu'avant, notamment lorsqu'il s'avère être d'une faible intensité. Un article de CNN indique que "123456" est toujours le mot de passe le plus utilisé à ce jour !
Vous pouvez heureusement sécuriser votre entreprise déjà en demandant à vos employés d'utiliser des mots de passe robustes, mais également grâce à nos astuces ci-dessous.
1. La surveillance des incidents
Vous pouvez surveiller et identifier les erreurs et problèmes relatifs aux connexions. Le tableau de bord de Zoho One est en effet un outil pratique qui identifie les menaces auxquelles votre organisation est confrontée : le graphique "Détails des connexions" vous permet d’évaluer les tentatives de connexion de tous les utilisateurs, l’emplacement et l’heure de la tentative, et même l’appareil utilisé pour la connexion. Une fois que vous savez où sont vos problèmes, vous pouvez commencer à les résoudre.
2. La gestion des accès
Gérer l'accès des utilisateurs est le B.A-ba de la sécurité. En effet, avec le changement des pratiques de travail et du télétravail, la gestion des accès est plus importante que jamais dans le sens où vous voulez être sûr que seules les bonnes personnes aient accès aux bons modules et avec les droits nécessaires.
Un écueil commun pour la plupart de nos utilisateurs est d’activer toutes les applications dans leur bundle Zoho One immédiatement et d’en accorder l'accès total à tout le monde. Or, vos agents d’assistance n’ont sans doute pas besoin d’accéder à Zoho Books ou Zoho Campaigns. Accordez un peu de temps à la stratégie et configurez la gestion des accès de vos utilisateurs en conséquence.
Gestion continue des accès avec Zoho One - Suivre régulièrement l’accès de vos utilisateurs et effectuer des modifications manuellement pourrait s’avérer difficile à tenir à long terme. C’est pourquoi nous vous suggérons d’utiliser les affectations conditionnelles dans Zoho One. L’affectation conditionnelle peut affecter automatiquement des applications aux utilisateurs existants et futurs en fonction de conditions basées sur des règles. Vous pouvez configurer une condition pour attribuer des rôles d’application spécifiques à des utilisateurs spécifiques, renforçant ainsi la sécurité basée sur l’accès.
Points d'accès sécurisés et fiables- Sécuriser l’accès physique est tout aussi important que sécuriser l’accès numérique. Nous vous suggérons fortement d’utiliser la fonction "IP autorisée" de Zoho One pour empêcher l'accès à partir d'une autre adresse IP que celle rentrée.. Cette fonctionnalité permet à vos utilisateurs d’accéder à leurs comptes Zoho One uniquement à partir d’adresses IP que vous aurez spécifiquement définies et de limiter les risques en n'autorisant que ce mode de connexion.
3. La délégation de sécurité
Imaginons un propriétaire d’organisation Zoho One qui partage ses identifiants avec un gestionnaire des RH, ce qui permet à ce dernier d’ajouter de nouveaux employés à l’organisation. Même si les raisons derrière l’action sont innocentes, elles peuvent entraîner des problèmes plus conséquents à long terme. C'est un exemple anodin de ce qu'il ne faut pas faire si vous souhaitez garder la main sur vos données. Si vous vous trouvez dans une situation où vous avez besoin de personnes supplémentaires pour gérer votre organisation Zoho One, nous vous suggérons fortement d’utiliser Zoho One Admins et Appli Admins pour déléguer des responsabilités — et seulement les responsabilités ! — en toute sécurité.
4. Connexion unique
Quand on parle de connexion unique (SSO), les gens ont tendance à se concentrer sur la convenance et la facilité d’utilisation. Cependant, le plus grand avantage de SSO est la sécurité. Non seulement il élimine l’utilisation de plusieurs mots de passe et la horde de problèmes qu’ils apportent, il suit également la norme SAML 2.0, assurant que seuls vos utilisateurs peuvent accéder à vos applications.
Pour en savoir plus sur le SAML, consultez ce lien de la vidéo.
5. Authentification multi facteur (AMF) fondée sur les politiques
L’utilisation de l'AMF est le premier conseil donné aux organisations par presque tous les experts en sécurité. Il comporte en effet plusieurs avantages :
Sécurité plus robuste - Le fait d’avoir une deuxième forme d’identification réduit considérablement les risques d'avoir les données exposées après un mot de passe piraté. La deuxième authentification qui vous demande confirmation attestera qu'il s'agit bien de vous.
Amélioration de la productivité et la souplesse- Nombreuses organisations qui ont adopté le télétravail, reconnaissent la productivité qu'il a apportée. Les employés ont leur propre marge de manoeuvre pour accéder à leurs données en toute sécurité, et ce d'où qu'ils soient : depuis chez eux, depuis un de leurs appareils, l'accès aux données reste sécurisé grâce à cette double authentification qu'ils peuvent configurer selon leurs moyens (QR Code, code, empreinte...).
Baisse du coût du service d’assistance et de gestion de la sécurité - L’authentification multi facteur permet de réduire le temps de réinitialisation des mots de passe. Leur laisser la main pour définir leur mot de passe et leur propre AMF permet de ne pas recourir au service informatique et d'épargner à tous de perdre du temps. Surtout à distance !
Une organisation peut établir sa propre sécurité en réglant elle-même ses politiques dans Zoho One. Nous vous suggérons de créer plusieurs politiques de sécurité avec différents degrés de sécurité, et de les appliquer aux utilisateurs en fonction de leur facteur de risque. Demandez-vous quels employés traitent les données les plus sensibles de votre organisation. Par exemple, les administrateurs de systèmes ou les directeurs de la paie peuvent avoir besoin de politiques de sécurité plus strictes que les agents de vente et marketing.
N'hésitez pas à nous partager votre expérience en commentaire.
L'équipe Zoho France
Access your files securely from anywhere
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Kinjal Lodaya
Sticky Posts
Collaboration sans faille avec Zoho One
Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux . La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Send Email Directly to Channel
Hi, We are coming from Slack. In Slack each channel has a unique Email address that you can send emails too. I currently forward a specific type of email from my Gmail InBox directly do this channel for Verification Codes so my team doesn't have to askSecure your external sharing process with OTP Authentication
For any business, it's crucial to share files externally in a way that is both secure and controlled. Let's say you want to share confidential data with your partners and vendors. You must ensure that only your intended recipients can access the sharedItems attribute questions
Many of my items have attributes, such as size and color. How can I add new fields to the "New Items" screen to capture that in my Purchase Orders, Items, and Sales Order pages? I only see these attribute fields when adding an Item Group. Also, on theIs there a way to search mail for items you haven't yet responded to?
I'm trying to create a search to show emails that haven't been responded to and that have also been assigned a tag or label. Is there a way to search for the inverse of replied?Zobot and Sales IQ
What will happen to the Zoho Sales IQ being integrated to the website after creating the Zobot on the website tooSubtotals per Header
Hey, we would like to display subtotals per header in our invoices:upgrade storage
how to upgrade my storageLinking items from books and subscription
Linking books and subscription It is a pity that it is not possible to associate with a product an article present in ZohoBooks This would make it possible to manage products composed of a nomenclature of articles of booksAdd the ability to view number of hours planned for a workorder while in the Dispatch Console
Hi Zoho, When dispatching a work order through the Dispatch Console, there's currently no way to view the number of planned hours for the service tasks associated with that specific work order. Having to click into the details each time to check plannedUploading Files from uploads api
I tried uploading the image from the API call but its giving me unauthorized error even i have given valid token in header. After uploading i need that id to pass in create ticket api uploads but its not uploading that file. Please help me out in thCategorize Items with Item Headers
Hello customers, Did you ever want to classify items based on specific categories to help your customers understand your invoice better? With the new Item Header feature, you can easily categorize items in your invoices and estimates and give them a common title. Item Headers are available in the Invoices, the Recurring Invoices and the Estimates module. It can be carried forward from estimates to invoices at the time of converting the estimates. To add an item header: Go to the Estimates, InvoicesURLs being masked despite disabling tracking
Hey, We had disabled click tracking from an email update we are sharing with our users. Despite this, the URL the end user is receiving is masked, and looks like "https://qksyl-cmpzourl.maillist-manage.net/click/1d8e72714515cda6/1d8e72714515ca70" insteadChange format of quantity format
Hi, I would like to change the qunatity format from 1,00 to 1. Is this possible? thanks!square up and Zoho books
Since we set up the app connection between square up and Zoho books we have realised that when the amounts are getting transferred Zoho is adding VAT again making the numbers 20% more than they should be. We have checked our settings and they VAT/ TaxHow to provide Access rights to specific Bank accounts
We have several bank accounts. I want to provide certain members access to only 2-3 accounts. It appears that when I give permissions, they are for ALL bank accounts. How do I do that?Errors Getting a Bank Transaction
Using Postman(for testing), I am receiving errors when attempting to get a single bank transaction. I am able to receive the list of bank transactions with https://www.zohoapis.com/books/v3/banktransactions/?organization_id={org_id} but when I try toSubscriptions Plans and CRM Products Integration?
Is there any way to set up plans and pricing in Zoho Subscriptions and have those available as Products in the CRM? We are trying to set up the CRM and the Products seem to be more geared toward selling products that are not subscription based. So if we sell annual or monthly contracts which are $10/seat/month, I can set this up as a plan in Subscriptions, but how can I set the same thing up in the CRM for the salespeople to sell/quote? What is the best practice for setting up the CRM Products toMapping Zoho Subscription Plans and Products to CRM and Books
We have products that are one time products and subscription products. 1) We would like to have the ability to create an opportunity in CRM that includes both one-time charge products and subscription products. Currently the only way of creating a subscription product is by defining a "Product->Plan" hierarchy in Zoho Subscription. It appears that the only SYNC between Subscription and CRM is around contacts and the Product->Plan hierarchy doesn't sync to CRM, thus, you would need a duplicateZoho People Attendance Module - Split Shifts
Hello, Our business employs a number of college students who often split their workdays between work hours and class schedules, resulting in split shifts. For example: Employee 1 works 9am to 11:30am and then leaves for class, returning to work at 3pmBulk update fields based on date
Hi! I need all the quotes with "Quote Stage" set to "Next Year" to update to "Draft" every January 8 (every year). Can you help?Target for a campaign
Hi, Hope you can help me. I need to create a report (for a marketing campaign) that combines Deals and Contacts to export all the contacts with closed deals. I can easily do that, what I cannot do is to remove from the target the contacts that have moreZoho Desk + Jira integration - Email notifications and comments posted by administrator instead of real user
Dear All, I set up the integration under my admin account, and now when users leave comments in Jira (to created tickets in Zoho Desk), the email notifications show that the ‘Administrator’ left a comment, not a real user. The same happens in the ticketCelebrating the power of visuals
On World Photography Day, we would like to highlight the power of visuals in customer service. Visuals promote learning and understanding in less time. A photograph can rekindle a memory, convey more than words, and give a fresh perspective. How doesCustomer address in Zoho Bookings
Hello, Is it possible to add customer address information to the Zoho bookings appointment screen? Or have it pull that information automatically from the CRM? We are wanting to use this as a field management software but it is difficult to pull the address from multiple sources when it would be ideal to have a clickable address on the appointment screen that opens up the user's maps. It would also be advantageous for the "list view" to show appointment times instead of just duration and bookingBlocking / black listing customers
Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.Option to block bookings from specific email address or ip adresss in zoho booking
Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we haveFeature Request: Email Templates for notifications accross all services
Currently in Zoho Bookings, email notifications (such as booking confirmations, reminders, and cancellations) must be customized individually for each service. This becomes time-consuming and error-prone when managing multiple services that require consistentAllow customers to choose meeting venue and meeting duration on booking page
My business primarily involves one-to-one meetings with my clients. Given the hybrid-work world we now find ourselves in, these meetings can take several forms (which I think of as the meeting "venue"): In-person Zoom Phone call I currently handle theseApproval-based booking with Zoho Creator and Zoho Bookings
Hi community members, We have developed a workaround for approval-based booking using Zoho Creator and Zoho Bookings! This provides a temporary solution as we work on the native feature, and it's useful for anyone needing an approval workflow when confirmingMember Accounts in Related List
Hi Team, Currently, when a parent account is associated with an account in FSM, there is no related list displaying the associated member accounts under the parent account’s related list section. To view member accounts, I have to manually search usinghow do i remove a specific Zoho Service from my account
I no longer need Zoho CRM, ZRM Assist nor ZRM BugTracker. How do I remove them from the list of apps for my account?I Want migarte all invoice details to zoho sheets
I want to migrate all existing invoice details to Zoho Sheet, and automatically update the sheet whenever a new invoice is created.were can i find my invoices i need this for my accountant
were can i find my invoices i need this for my accountant, how can i get id direct to my email?ONLY email field not populating Writer fillable document (randomly)
I have a Zoho Writer fillable document that has pulled all my data from my Zoho Sheets file, EXCEPT the email column. It pulled every data before and after that column with no issues. Screenshots attached. It's not my first time using the app or the feature,My number is marked as spam
Hello Zoho Mail Support, My phone number was incorrectly flagged as “spam” during sign-up. This is my personal number, and I have not engaged in any spam activities. Kindly review and verify my account so I can proceed with my email setup. Thanks.Personnalisation des paramètres dans Zoho Mail
Pourquoi cela compte-t-il ? La personnalisation des paramètres dans Zoho Mail permet aux administrateurs de configurer l’environnement de messagerie en fonction des besoins spécifiques de leur organisation. Que ce soit pour alléger l’interface pour certainesHow To Save Data Into Zoho CRM Sandbox
Hi Community, I want to save data into my zoho sandbox , for this I am using this api endpoint - https://www.zohoapis.com/crm/v8/Patients but I am getting this error - { "success": false, "message": "Zoho API request failed", "error": { "code": "INVALID_MODULE",Automate pushing Zoho CRM backups into Zoho WorkDrive
Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. TheyQuestion about retrieving unsubscribed contacts (outside of lists) via API
Hello, I am currently using Zoho Marketing Automation and would like to integrate it with our company’s core system. For this purpose, I am exploring the API options available to retrieve contact information. Specifically, I would like to know if thereGetting “mandatory field missing: Service_Line_Items” When Creating Work Order via Zoho Flow Deluge
Hi Team, I’m trying to create a Work Order in Zoho FSM with only a Service Line Item (no Parts). However, I keep getting this error: Work Order Response: {"code":"MANDATORY_NOT_FOUND","details":{"api_name":"Service_Line_Items"},"message":"required fieldNext Page