Critical Change: Deprecating Support for Authtokens
Dear Zoho Desk extension developers,
We would like to inform you about a critical change related to how you use Zoho Desk's REST APIs in your extensions. We are deprecating support for authtoken-based authentication and switching completely to OAuth tokens. (For more details on why we are making this switch, please refer to this announcement.)
Who all must take action immediately
You need to implement this change as soon as possible, if:
- Your Zoho Marketplace extensions use Authtoken-based authentication for making REST API calls, and/or
- While creating connections, you selected the service Zoho and the scope name ZohoSupport/supportapi, as depicted below
Step 1
Step 2
For instructions on how to implement OAuth-based authentication in your extensions, please refer to the documentation.
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