[resolved] Error : Please enter a valid customer ID ???

[resolved] Error : Please enter a valid customer ID ???

Hello,
I subscribed to Zoho Subscriptions and have always this message on products when I want to access the urls subscription products (this problem is due to what exactly?) - http://easycaptures.com/fs/uploaded/1020/5529671061.jpg

Sorry, you don't have required access
Please enter a valid customer ID







Thanks for your help

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • Introducing Invoice Consolidation for Offline Subscriptions

                                                                Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage?  Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has Subscription
                                                              • New feature: Create back-dated subscriptions

                                                                Hello from the Zoho Subscriptions team. :)   We’re happy to announce that today marks the launch of a much-awaited feature: creating back-dated subscriptions!   From here on out, whenever you create a new subscription with an activation date that is earlier than the present date, you’ll no longer get an error. Instead, you'll be creating a back-dated subscription. This means that the subscription started at that earlier point in time. The next billing date will be calculated automatically based on
                                                              • Announcement Regarding Notification Emails

                                                                Hello Everyone! This announcement is regarding the admin notification emails which you've been receiving from the email address "support@zohosubscriptions.com". From the 1st of October, 06:00 GMT, the emails with the following subjects will be sent from "no-reply@zohosubscriptions.com". Unable to send invoice for the profile - {profile_name} Unable to process auto payments. If you have set up any filters or workflow in your email account, please add "no-reply@zohosubscriptions.com” and  “support@zohosubscriptions.com”
                                                              • Zoho Subscriptions plugin for WordPress

                                                                Zoho Subscriptions plugin for WordPress allows you to easily embed your plan specific checkout page in an iframe with just a few mouse clicks and without a single line of code. How can WordPress Zoho Subscriptions Plugin boost your productivity? It's now easier to embed Zoho Subscriptions checkout page in your WordPress site. Forget the old method of logging in to Zoho Subscriptions, copying a URL and scripting to make adjustments. All this can be done automatically through this plugin. A great time
                                                              • Indian GST organisation Migration Guide

                                                                With respect to the new GST regime releasing on July 1, 2017in India, Zoho Subscriptions Indian edition is also gearing up to make your business GST Ready. This article focuses on how to get your existing organisation in Zoho Subscriptions to migrate to the new GST regime.    Note:  Any organisation created on or after July 1, 2017 will already be GST ready. You wouldn't have to migrate your organisation. Migrating your existing organisation to support GST To migrate your existing organisation to


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Fourth Insight - The power of Multi-Layouts

                                                                                                                  The Wheels of Ticketing - Desk Stories The power of Multi-Layouts In the previous insights, we have established that layouts are the foundation for a ticketing system, and fields are the building blocks for the same system. Fundamentals of layouts Fields
                                                                                                                • App Crash on MacBook Pro

                                                                                                                  Hi Zoho, I am still struggling to keep Zoho Notebook stable on my Mac platform. I have sent in a couple of crash logs and I am making sure I have the latest version from the Mac App store. I love this application and really want to get it stable. The
                                                                                                                • Automating Sales Order Confirmation & Picklist Generation in Zoho Inventory

                                                                                                                  Hi everyone, I’m looking to automate the sales order creation and confirmation process in Zoho Inventory, along with the automatic generation of picklists with bin-level details. Here’s what I need: Sales orders should be automatically created and confirmed
                                                                                                                • Spotlight series #7: Path animation

                                                                                                                  Animating objects on your slide helps make your presentations lively and interesting. Animations add movement to an otherwise static deck, which helps grab your audience's attention. While you can animate your objects' entry and exit, or use animation
                                                                                                                • Zoho Forms to Zoho Projects

                                                                                                                  Can Zoho Forms be used to collect task details and automatically create a new task under a specific project in Zoho Projects upon submission?
                                                                                                                • campaings flagging domain error but crm says OK

                                                                                                                  campaings flags error with domain buy crm says notig wrong - this is new, help
                                                                                                                • Zoho Books - Currency Conversion

                                                                                                                  I am trying to convert all the transactions into another currency such as converting multiple currencies into global USD Currencies. How Can I do this ?
                                                                                                                • Singup Form Embed code won't load

                                                                                                                  I created a new signup form, and can't seem to get the code to load in to make it usable. It is constantly stuck with the loading image. The only code I can access is the iFrame code.
                                                                                                                • Workflow : Update a multiline text field

                                                                                                                  Hello, I'm creating a workflow to update a multiline text field. But it looks like I only can format my text as a one-line. How can I format the text to multiple lines ? Thanks
                                                                                                                • how to prevent double entry

                                                                                                                  How to set up a form so that someone cannot fill it out twice or more Thanks a lot
                                                                                                                • "The data you have entered already exists" when trying to create contac@mydomain.com

                                                                                                                  Hi all, Our domain is ananasjuicebar.com. Working as admin in the control panel: When I try to add the email account "contact@ananasjuicebar.com" I get the error: "The data you have entered already exists" I've tried creating a new user or creating a new group with this address associated. To my knowledge this address has never been added and I can also not find any reference to it. (Shopify used this address to send customer notifications BEFORE setting up Zohomail.) Any ideas? are there any restrictions
                                                                                                                • Incoming Emails Are Delayed by 20 Minutes

                                                                                                                  Emails are showing up in my Zoho email 20 minutes after they were received. Is Zoho having problems with their servers at the moment? This started happening about 3 weeks ago.
                                                                                                                • Sharing shreadsheets

                                                                                                                  My wife and I each have zoho accounts. If She creates a spreadsheet and shares it with me using my email that is associated with my account, zoho shows a warning that I do not have a zoho account and the only way I can access this file is via the link
                                                                                                                • Filter Vendors/Suppliers from Campaigns

                                                                                                                  We are unable to filter out our vendors/suppliers from any mass campaigns we send out. When synching our CRM contacts within Campaigns, we are unable to map the "Vendor Name" field. We have tried to create a segment from our all contacts list but to no
                                                                                                                • Field Validation and Profile restrictions bypassed using Mass Actions

                                                                                                                  We have a Validation Rule that prevents ticket closure if the "Subcategory" field is blank. This has been working fine, but recently we noticed a few tickets per day somehow being closed without a "Subcategory". Upon further investigation we found the
                                                                                                                • Any Companies using HubSpot for Marketing integrated to Zoho CRM ? - Looking for Feedback

                                                                                                                  Our company is using HubSpot for Marketing looking at moving from our presently working Z-CRM to hubspot for CRM. I am looking for any companies that are successfully integrating HubSpot Marketing functions with Zoho CRM. Upsides/Downsides/Effort/etc.
                                                                                                                • Customize Thank You message for native forms

                                                                                                                  While it allows me to add a personalized message when completing a form, it would be nice to be able to customize the title (Thank You) and the button text (Close). In my case, the page is in Spanish, and those texts are in English, so I can't edit them.
                                                                                                                • Customize forms validation for native forms

                                                                                                                  I'd like to be able to edit and/or translate the validation messages of a native form. My page is in Spanish, but the messages appear in English, and I couldn't find a place to edit what I want to display. Perhaps they can be edited when adding fields
                                                                                                                • Add picklist in subform lookup

                                                                                                                  Hello, I am trying to rewrite a script that works on a from as parent form, to the same form when is is a subform. Here is what I did in the form itself : RefCat = Offre_de_produits.distinct(Categorie_OFFRE); clear Categorie_LIGNE; for each Record in
                                                                                                                • Looking for basic script structure course

                                                                                                                  Hi, I am not a programmer, but try to learn on my own. I get a lot of good advises in this forum, and thanks, but I tend to ask the same questions since I do not remember comparable answers I already received. Is there a basic course of "scripting structure"
                                                                                                                • How to let only account-bound products visible to users

                                                                                                                  Hello friends, I'm trying to leave only the Products linked to the accounts visible to Zoho Portal users. If the user clicks "All Products," they can open tickets incorrectly for products that do not belong to the account that are registered. Is it possible
                                                                                                                • RTL Support on iPad

                                                                                                                  hi I have this issue that when I create notes on my android app [in hebrew] all the text is aligned correctly to the right because I’m typing in Hebrew. But then when I open it up on my iPad, everything is suddenly aligned to the left and there is no
                                                                                                                • No sync

                                                                                                                  I have amended a note on my PC, startet syncing but on the smart phne sync starts und runs for minutes. The note amendment ist not shown, but when I go to version the new version is shown but not possibility to accepte the new version
                                                                                                                • Dark mode

                                                                                                                  Because the whole world talks about it and iOS also will get this option. Please make a real dark mode happen. It is very cool to switch the navigational color, but the content always stays in light colors.
                                                                                                                • Compliant SQL?

                                                                                                                  I am a Microsoft Access developer. At the moment I am downloading tables from Zoho into an Access database to create join queries that I am unable to do in Zoho. I am doing this because Zoho doesn't seem to fully support all SQL statements that Access
                                                                                                                • Assign existing general timelog to a task

                                                                                                                  Hello, is there a way to assign a General timesheet log to a task? I.e. I have the following General log: General | Log name | 01:30 I'd like to assign it to a task: Task name | Log name | 01:30 Thank you
                                                                                                                • "Error while processing" when I try to send an e-mail

                                                                                                                  Several times today when I have tried to send an e-mail it tells me that there is an "error while processing." What's that about?
                                                                                                                • E-Mail auto-complete for deleted contacts

                                                                                                                  I am having contacts pop-up in auto-complete when I start to type a letter in the TO address line. These e-mail address have been deleted from my contacts. I also have deleted all e-mails from/to these e-mail address but still there address is showing
                                                                                                                • How to validate Rich Text in Zoho Creator! Urgent!

                                                                                                                  Hi members, Recently I just started to use Rich Text field. Now I have a requirement where I need to validate to ensure this Rich Text field must contain a value. Meaning must contain something. I use the below script if(input.Rich_Text == null) { alert
                                                                                                                • Public send to group address?

                                                                                                                  Am I doing something completely wrong or is it not possible for the public to send to a group email address? For example support@domain.com? I'm able to send from support@domain, but am not receiving emails to that address? Thanks for any help!
                                                                                                                • What to Add in the Redirect URIs for Zoho Books Integration with Make.com

                                                                                                                  I'm currently setting up an integration between Zoho Books and Make to automate my accounting processes. However, I'm stuck on the Authorized Redirect URIs part and could use some help. As part of the OAuth authentication process, I need to configure
                                                                                                                • Allowing workflows to execute as an admin

                                                                                                                  Workflows currently seem to execute with the permissions of the logged in user. This is a problem for most of the forms we have where we have hidden fields that perform business logic. If we restrict the permissions of these fields so users can't view
                                                                                                                • Announcing Trident desktop app for Zoho Mail & Zoho Workplace users

                                                                                                                  Hello Community, I hope you are doing well and staying safe. As you know, our Mail & workplace teams have been constantly working on adding more value to our offerings to ensure you and your organization continue enjoying your Zoho experience. As part
                                                                                                                • Announcing new features in Trident for Windows (v.1.25.8.0)

                                                                                                                  Hello Community, Trident for Windows is here with exciting new features to elevate your email communication and enhance productivity. Let’s dive into what’s new! Accessing delegated mailboxes. Mailboxes delegated from the Zoho Mail web app can now be
                                                                                                                • Images in Zoho chat

                                                                                                                  When I add an image to my chat, it just doesn't work, for the other participants it shows a blank image, like it's missing.
                                                                                                                • Custom Function to Format Phone / Mobile numbers in Australian Standard format

                                                                                                                  So I got sick of phone numbers being formatted incorrectly and Zoho not doing anything to standardise phone numbers to meet E.164 formats. So I went and coded my own function to fix this. And figured I'd share with the community This is specifically for
                                                                                                                • Download pricebook products & details - not just pricebook creation date & name

                                                                                                                  We're looking to download a copy of a pricebook and its associated products & book prices (as we have several offices in different countries selling the same products), however, when using the export feature under Data administration it only gives me
                                                                                                                • Output product SKU in ecommerce

                                                                                                                  Hi how do I display the product SKU on the page can I place the SKU variable on the layout to output the SKU value.
                                                                                                                • Support for Digital Goods/Products and password protection

                                                                                                                  Hi! Some companies sell product licenses or digital products directly, these licenses are unique for each sale that later allow you to download a ZIP file with a passwod-key that can uses the same license code (for example, a market report) or, failing that, is used in the product such as an authentication in the software or a request. It would also be interesting those who sell in subscription mode and can be integrated with Zoho Subscription. Thank you
                                                                                                                • Share forms with your team to collaborate better

                                                                                                                  Collaborating and communicating as a team gets things done faster and increases productivity. That's why we're excited to announce our form collaboration feature, where you can share your forms privately with select users and co-edit them together.  What's
                                                                                                                • Next Page