Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

Disclaimer: I’m not a professional coder!



Do you need to use Zoho Mail API?


Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do.


But setting up the API (application programming interface) took me hours.


It didn’t need to, but advice on this forum sent me in circles and, while the Knowledgebase probably has all the information, it’s not easy to determine which are the relevant bits. So…


Maybe this little guide will help you.

       To use Zoho Mail API you need:

a) A working OAuth Token (Open Authorization token)

b) Up to three Zoho IDs — User, Organization, Account

c) Depending on what you want to do, additional IDs for emails, folders, etc


OAUTH TOKEN


The token validates you when you make an API call. There are various ways to create it.

The hard way: it’s possible to create an OAuth token via Developer Space but this requires lots of options to be chosen and the OAuth token needs to be frequently refreshed. This route is intended for developers who are using external apps to link with Zoho.


The easy way, at least for me, was via a custom function in filters — because it’s simple to do, refreshing the OAuth token is handled by Zoho, and creating a custom function is what I was trying to do anyway


If you already have an OAuth token, great. If not, but have already created a custom function, jump to 4 below. Alternatively:


      1)    In Zoho Mail, go to settings/filters

      2)    Create a new filter and, under Actions, select ‘Custom Function’. Zoho help file here.

      3)    Click ‘Select Function’ and create a new function or use an existing one

      4)    Once the custom function is on screen, select ‘DRE Connectors’ (Deluge Runtime Environment) at the top right

      5)    Click ‘Create Connection’ and under ‘Default Services’ choose ‘Zoho OAuth’

      6)    ‘Connection Name’ can be anything you like. It’s the ‘Connection Link Name’ that you will use in your Deluge scripts.

      7)    Chose the ‘Scopes’ of your token. There are zillions of them and they determine what your script can and can’t do. The most basic might be ‘ZohoMail.messages.READ’. The API Guide Index lists every API command and, for each, details what scope you need (e.g. the send an email page shows you’ll need the scope  ZohoMail.messages.ALL or ZohoMail.messages.CREATE). It's good security practice to only use the minimum scope you need.

      8)    After you click ‘Create and Connect’ you should have a working OAuth token with a lowercase ‘link name’ that you can paste into your Deluge scripts.


NB: The OAuth token only applies to the Zoho area where you have your account (Zoho.eu in my case). So, for example, if I cut and paste a snippet into my script from the send an email page: https://mail.zoho.com/api/accounts/{accountId}/messages it will NOT work with my Europe OAuth token. I would need to change the snippet to: https://mail.zoho.eu/api/accounts/{accountId}/messages


GETTING YOUR IDS


Without API

You’ll see from the snippet above that this particular API needs your ‘accountId’ to work. Zoho advises getting your IDs via an API call, but you don't need to:


1)   Zoho User ID (ZUID).  Just log into Zoho and click the ‘My Profile’ icon (top right). Your user ID is right there under your name and email address.

2)  Zoho Organisation ID (ZOID). Open your Zoho Mail Dashboard (remember, this link is for zoho.eu, you’ll need to use your area). Then select ‘Organization’ on the left menu bar to display ‘Organization Info’, including your Zoho Organization ID.

3) Zoho Account ID (ZAID). Select any of your emails in Zoho Mail. Right click and pick 'Open in New Window'. Your Zoho Accound ID is the number following "accId=". (See Zoho's help page to get the message ID of emails — it also shows the accountId.)

With API
Alternatively, you can get all three IDs with one API call: https://mail.zoho.eu/api/accounts (remember to adjust for your area). Help page here for what scope you need for this API call. The call returns a mass of information but buried in it are your Zoho User ID (ZUID), Zoho Organisation ID (ZOID) and Zoho Account ID (ZAID).


So how do I make the API call?

There are various ways but I use a bit of deluge script:

apiUrl = "https://mail.zoho.eu/api/accounts";
response = invokeurl
[
    url :apiUrl
    type :GET
    connection:"your_oauth_token" // the OAuth token you created, in quotes
];
info response;

1) Create a new Zoho Mail custom function and paste in the above script.
2 ) In the function window, click 'Test Run' (top right). You'll be asked for a Message ID.
3) For this script, any message will do. Select any message in your Zoho Mail inbox. Right click and choose 'Open in New Window'. You'll see the Message ID after 'msgId=' in the URL displayed by your browser. See here for visual.
4) Paste the Message ID into the function window and press 'Proceed'. You'll be presented with the heading 'Console' and the result of your API call beneath it, where you'll find the IDs you need after 'zuid=', 'zoid=' and 'accountId='.

FOLDER & EMAIL IDs


      1)    You may be able to use the name of a folder (e.g. “Trash”) in your Deluge script but if you need the folder ID number, either use this API or, even easier, select an email in the folder your interested in, right click and pick 'Open in New Window'. The folder ID comes after 'folId=' in the browser URL.

      2)    All my scripts are triggered by an email by arriving in my inbox. The ID for that current email is held in the variable ‘mail_messageId’.

      3)    For everything else refer to the API Guide Index


Finally, there might be a better way to do any of the above — I did warn you I’m not a pro! — please feel free to add improvements.

    Access your files securely from anywhere











                            Zoho Developer Community





                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                        • Topic Participants

                                                        • zoho

                                                            • Sticky Posts

                                                            • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

                                                              The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks
                                                            • Zoho Mail POP & IMAP Server Details

                                                              Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
                                                            • Workplace - Zoholics Europe Customer Awards

                                                              Dear Zoho Mail Community! 📣 We're excited to announce that at this year's Zoholics events across Europe, we're holding customer awards for the first time ever! Workplace - Zoholics Europe Customer Awards This is your chance to shout about the amazing
                                                            • Important update on Group Management | Zoho Mail

                                                              Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically
                                                            • Mastering email etiquette and best practices to follow in Zoho Mail

                                                              Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Mail ToDo & Tasks Webhooks

                                                                                                              Our company uses Zoho ToDo inside Mail to manage our tasks. When I create a task and assign it to a team member it does not notify them unless I add a reminder via mail. I'm trying to create a webhook for when a task is created to send a cliq message
                                                                                                            • Can't upload attachments.

                                                                                                              I can't upload attachment in Zoho Mail.
                                                                                                            • Tip #44 – Get Deeper Insights with Zoho Assist’s Custom Reports – ‘Insider Insights’

                                                                                                              In today’s fast-paced IT environment, having a clear view of your remote support activities is more important than ever. Zoho Assist’s Custom Reports feature gives IT teams the ability to generate tailored reports that provide actionable insights and
                                                                                                            • Message "...does not support more than 100 distinct values..." WHY????

                                                                                                              I get this message on one of my reports: Sorry, Zoho Reports currently does not support more than 100 distinct values in columns. 'Account Name * Sum(Amount),Count(Amount Tier)' contains more than 100 distinct values.  Possibly, you can apply filter to reduce the number of distinct values in 'Account Name' or drop the 'Account Name' field in Rows. I want to list all ACCOUNT NAMES (about 500) with SALES BY ACCOUNT.  What is blocking this?
                                                                                                            • Need Easy Way to Update Item Prices in Bulk

                                                                                                              Hello Everyone, In Zoho Books, updating selling prices is taking too much time. Right now we have to either edit items one by one or do Excel export/import. It will be very useful if Zoho gives a simple option to: Select multiple items and update prices
                                                                                                            • Let's Talk Recruit: Super-charge hiring with Zoho Recruit add-ons

                                                                                                              Welcome back to our Let’s Talk Recruit series! This time, we’re diving into something that might seem like a small upgrade but has a huge impact on recruiter productivity: Zoho Recruit add-ons. Think about how much of your day is spent in your inbox or
                                                                                                            • Vendor Signatures Needed for Purchase Orders

                                                                                                              Hello everyone, We have a unique requirement that necessitates that Vendors & Suppliers formally acknowledge our Purchase Orders upon receipt. I was hoping that there would be an option to do so in Zoho Books, but that does not appear to be the case.
                                                                                                            • Is there an API to "File a Ticket" in Desk

                                                                                                              Hi, Is there an API to "File a Ticket" in Desk to zoho projects?
                                                                                                            • Store "Sign in with Google/Microsoft/GitHub etc." details

                                                                                                              Quite often now, users are using a sign-in provider like Google or Microsoft to sign into various apps and services. It would be great if Vault could remember which providers you use for each website and sign you in with that provider instead of a username
                                                                                                            • Critical Issue: Tickets Opened for Zoho Support via the Zoho Help Portal Were Not Processed

                                                                                                              Hi everyone, We want to bring to your attention a serious issue we’ve experienced with the Zoho support Help Portal. For more than a week, tickets submitted directly via the Help Portal were not being handled at all. At the same time no alert was posted
                                                                                                            • Tip of the Week #72– Assign thread ownership to avoid confusion.

                                                                                                              When teams handle a large volume of emails, managing threads becomes important to stay organized. Without a clear system, duplicate replies, missed follow-ups, or confusion over responsibilities can happen. Thread assignment solves this by designating
                                                                                                            • Unarchive tickets

                                                                                                              How can I manually unarchive tickets?
                                                                                                            • Optimize your Knowledge Base for enhanced accessibility by adding alt tags for images

                                                                                                              Let's learn why alt tags are crucial for your articles. You can add alternative tags (alt tags) and alternative text (alt text) to the images you share on your community forums or when embedding them in articles. Alt tags refer to the HTML attribute,
                                                                                                            • FSM trying again

                                                                                                              have not linked FSM yet to the rest of out Zoho suit. It certainly looks like the apointment and service part is more manageable for our staff. The question is that our engineers multi task examples 1. deliver products to customers not fitted 2. Service
                                                                                                            • Feature Request: Conditional Field Mandatoriness Based on Display Status

                                                                                                              Hello Zoho Creator Team, I would like to suggest an enhancement to improve the flexibility of form validations. Currently, when we need a field to be mandatory only if it's displayed on the form, the only option is to: Set the field as not mandatory in
                                                                                                            • Data Migration Strategies for Moving to a Cloud Solution

                                                                                                              Hi everyone, I’ve been working on moving some of our critical systems, including CRM and project data, to a Zoho cloud solution, and one of the biggest challenges I’ve encountered is data migration. Transferring large volumes of data while keeping it
                                                                                                            • Commerce Order as Invoice instead of Sales Order?

                                                                                                              I need a purchase made on my Commerce Site to result in an Invoice for services instead of a Sales Order that will be pushed to Books. My customers don't pay until I after I add some details to their transaction. Can I change the settings to make this
                                                                                                            • How to set different item selling prices for Zoho Commerce and Zoho Books

                                                                                                              Item selling prices for Zoho Commerce and Zoho Books are in sync. If we update the Item selling price in Books, the same will happen in commerce and vice versa. I need a separate commerce selling price for online users and a separate books selling price
                                                                                                            • Time Entry Notifications

                                                                                                              Hi All - I have support staff who place notes of their work in the time entry section of Zoho Desk. Is there a specific workflow or setting I need to enable to have the ticket holder updated via email when an entry is saved?
                                                                                                            • How to report 'Response violation' OR 'Resolution violation'

                                                                                                              Hi, I want to report on SLA Violation Type. I grouped my tickets on this column. It seems I only get 'Response and Resolution Violation' or 'Not Violated'. The former seems to be given to a ticket if only the Response Time was violated. I would expect
                                                                                                            • [Webinar] Automate sales and presales workflows with Writer

                                                                                                              Sales involves sharing a wide range of documents with customers across the presales, sales, and post-sales stages: NDAs, quotes, invoices, sales orders, and delivery paperwork. Generating and managing these documents manually slows down the overall sales
                                                                                                            • Power of Automation :: Quick way to associate your Projects with Zoho CRM

                                                                                                              A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and
                                                                                                            • Date triggering Workflow rule

                                                                                                              I have a function triggered by a workflow rule. The function takes a date and creates a task for that date and fills in a field with the name of the day for that date. It also updates the status field of the record. The workflow rule is set to run whenever
                                                                                                            • Restricting contact creation

                                                                                                              Hi all! I am looking to use Zoho Desk in a part of the business that takes end user enquiries. These are generally single interactions, and not linked to an account name. As Desk is Account centric, has anyone designed a way to manage these incoming emails
                                                                                                            • Import Holiday Calendars

                                                                                                              HI Zoho Is there anyway of importing an online calendar like https://www.calendarlabs.com into the business hours calendars, to speed up setup of holiday calendars. Also could we also request a feature where you can specify a Holiday as hours, i.e it could be that the company is on a 1/2 day due to a holiday or when it is Eid in the UAE and they are only allowed to work restricted hours so we need the calendar to be flexible to allow for this. Regards Jamie
                                                                                                            • Filtering Tickets based on Email headers

                                                                                                              We're starting to get a lot more junk coming into our Zoho Desk, which is then triggering unnecessary email alerts to agents. Once thing we could do to cut this junk in half, is to filter tickets based on email headers. Any email containing the `List-Unsubscribe`
                                                                                                            • Error 550 5.4.1

                                                                                                              I’ve tried sending an email to someone but keep receiving this back. Any help would be greatly appreciated 
                                                                                                            • Billing Management: #2 Fair way of Billing- Prorated Billing

                                                                                                              Hello, From speaking about the traditional ways of billing in the previous post, we are moving into the deep sea of billing. We are now in a zone to break out the most complex yet, I would call it the fairest way of billing, the Prorated Billing. Prorated
                                                                                                            • Has Anyone successfully integrated Zoho and Sage Intact?

                                                                                                              Hey all, We’re evaluating Zoho One + Sage Intacct and I’m trying to connect with anyone who has actually implemented the two together.Specifically, I’d love to know: -- Which functions you kept in Zoho vs. Intacct (e.g., Product Catalog, AR/AP, invoicing,
                                                                                                            • How can I filter a field integration?

                                                                                                              Hi,  I have a field integration from CRM "Products" in a form, and I have three product Categories in CRM. I only need to see Products of a category. Thanks for you answers.
                                                                                                            • Adding image in HTML report page

                                                                                                              Hi, I want to know two things: 1. Can anyone advise how to add an image in HTML report. The tagged used is <img> but what path do I mention for the image to be added in the HTML report. 2. Also, I want to know if I am creating an application for the market
                                                                                                            • How to change view of HTML report based on device but always print in A4

                                                                                                              Hello everyone, I am aware that HTML report view can be configured to adjust according to the screen size like Laptop, Tablet and mobile using media queries. But my concern is no matter on which device the reports is opened when printed should always
                                                                                                            • Age Calculation

                                                                                                              I've attempted to calculate the age of someone based on their birthday input by using the formula field. It works but I don't want all those decimals on there. I then tried to use "set variable" after birthday input but I get a field type mismatch, long vs. floating. Any ideas would be wonderful.
                                                                                                            • Search on Custom Field

                                                                                                              We're working on an integration with the Zoho FSM API and are trying to retrieve companies based on a custom field we added to the Companies module. However, we can't find a way to filter or query records using custom fields through the API. We have a
                                                                                                            • Sendmail function / custom action?

                                                                                                              I've setup a function hoping to email various business departments the details of a record once all work in that record is complete so gone about setting up a custom action in such way that each record line on the report has a button to click. Question is how do I actually include data from that record in the email that is sent when the button is clicked? I had thought that since this were being sent per record the email would include the data which had been entered
                                                                                                            • API to post drafts for social media

                                                                                                              I we want to post draft posts to our zoho social account and then approve and schedule them within Zoho social. is this possible with for example: https://apis.zoho.com/social/v2/post TIA Jon
                                                                                                            • Canvas View in Zoho Recruit

                                                                                                              Is it possible or would it be possible to have the new 'Canvas View' in Zoho Recruit?
                                                                                                            • What impactful sales coaching techniques have you used to boost your team's performance?

                                                                                                              I'm curious about the real-world impact of sales coaching on team performance. What specific techniques or strategies have you found most effective in driving consistent improvement and growth in your sales team? Any success stories or lessons learned
                                                                                                            • Adding Taxes to paid consultations in Zoho Bookings

                                                                                                              I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,
                                                                                                            • Zoho Finance Suite - Customer Custom Tabs - Dynamic Link

                                                                                                              Hi Finance Suite team, When creating a Custom Tab for a Client Portal, there is no option to add dynamic parameters. This would be very helpful for adding Zoho Analytics dashboards which can be dynamically filtered through the URL to only show information
                                                                                                            • Next Page