Kaizen 143 Assigning values to different field types using Zoho CRM SDKs

Kaizen 143 Assigning values to different field types using Zoho CRM SDKs


Welcome to another week of our Kaizen series! Today, we will discuss a critical aspect of working with Zoho CRM SDKs across various programming languages: assigning values to fields of different data types. 

Zoho CRM offers a comprehensive suite of SDKs for PHP, Java, Node.js, C#, Python, Ruby, TypeScript, Scala, and JavaScript, streamlining development workflows across various programming languages. Today's discussion will provide you with the knowledge to handle various data types and their assignment across our different SDK languages.  By the end, you will be well-equipped to utilize the sample codes in our GitHub repository and tailor them to your specific CRM needs.

Data Types in Zoho CRM

In Zoho CRM modules, a variety of field types are available, enabling you to collect and manage a broad spectrum of customer data. Here's a quick reference summarizing the common data types:

  • text : Used for short text entries like names, addresses, or short descriptions, the text field is a string type field that can store up to 255 characters, including alphanumeric characters and special characters.
  • textarea (multiline) : Used for longer text entries, the multiline field in Zoho CRM is a string field that supports alphanumeric and special characters up to 32000 characters, making it suitable for storing extensive content such as terms and conditions or detailed descriptions.
  • email : Used to store email addresses, ensuring proper format and validation.
  • phone : Used to store valid phone numbers with up to 30 characters, ensuring proper format and validation.
  • picklist : Lets you choose a value from a set of predefined options, accepting all alphanumeric and special characters
  • multiselectpicklist : Allows you to select multiple valuesfor the field, accepting all alphanumeric and special characters.
  • date :  This field accepts date in yyyy-MM-dd format.
  • datetime : This field accepts both date and time information in yyyy-MM-ddTHH:mm:ss±HH:mm format.
  • integer (number) : This field is a 32-bit signed integer that accepts up to 9 digits.
  • currency : Used for amount fields, this field is stored as a 64 bit signed floating point, and accepts up to 16 digits. Refer here for more details on the available rounding options.
  • double : Used for decimal numbers, useful for number and calculations requiring precision, this field is stored as a 64-bit signed floating-point.
  • percent : Used for percentage values and accepts up to 5 characters, including the sign and decimal point.
  • bigint (long integer) : This field is a 64-bit signed integer, that accepts up to 18 digits.
  • boolean (checkbox) : Used for boolean values, ie, true/false.
  • website (URL) : Accepts valid URLs with alphanumeric characters, up to 450 characters in length.
  • lookup : Used to create a relationship between records. In our APIs, this field will be represented as a JSON Object containing the id and the display label.
  • multiselectlookup : This field allows you to create a many-to-many relationship between two modules in Zoho CRM. When you use a multiselectlookup field, linked records are stored in a separate module with lookup fields that reference the two related modules.
  • userlookup :  Used to establish a lookup to the user module. In our APIs, this field is represented as a JSON Object containing the id and the display label.  The linked records are stored in a separate module, containing lookup fields for the two related modules.
  • ownerlookup : Used to identify and assign the record's ownership to a specific user within the organization.
  • multi_user_lookup : Allows association of multiple users to a module record.
  • subform : A secondary form or table that enables you to add multiple line items to a primary form or record.  A separate module will be automatically created for the subform, with a lookup pointing to the parent module.
  • imageupload : Used to associate images with a record.
  • fileupload : Used to associate files with a record.
  • multi_module_lookup : Used to establish lookup relationships with more than one module.

Leveraging Samples from the Zoho CRM GitHub Repository

To help you get started with the Zoho CRM SDKs, we have provided several sample codes on our GitHub repository. These samples cover various methods available and demonstrate how to access and manage your Zoho CRM data using our SDKs. 
Within the SDK repository, navigate to the Samples directory. Here, you will find a collection of subfolders corresponding to the various Zoho CRM API operations, each containing sample code files that demonstrate how to perform the specific API operation it represents. Consider these files as a launchpad for your development journey. Feel free to adapt them to your specific requirements by making necessary changes. For instance, if your requirement involves creating or updating records, check out the Records subfolder and adjust the code to fit your needs.
In the following sections, we will explain how to assign values to different field types using our SDKs. By combining this information with the sample codes provided in our GitHub repository, you will be able to tailor the solutions to meet your specific requirements.

Assigning Values to Different Field Types using Zoho CRM SDKs

While our GitHub repository provides sample code for various methods, you might need more specific guidance on assigning values to different field data types. In this section, we will discuss how to assign values and handle null values for each field data type across all our supported SDK languages.

1. JAVA SDK

For more details on our JAVA SDK, please refer to our GitHub repository for the latest Java SDK . Check out the sample codes here .

Zoho CRM's Java SDK lets you manage both standard and custom fields within records.

Standard Fields:

Standard fields are pre-defined fields available in Zoho CRM modules. To manage standard fields using our JAVA SDK, you should follow these steps:
a. Import the Module Field Class:
import com.zoho.crm.api.record.Field;

b. Assign Values to Standard Fields:
The syntax for assigning values to standard fields uses the setFieldValue method of the Record object:
record.addFieldValue(Field.{module_api_name}.{FIELD_API_NAME},value);

Replace {module_api_name} and {FIELD_API_NAME} with the appropriate values for your specific use case. Please note that the FIELD_API_NAME should always be uppercase.

Assigning values to Standard Fields:

Field Type

JSON Type
Assign Values
Assign Null Values
text (single line)
string 
record.addFieldValue(Field.Leads.LAST_NAME, "Last Name");
record.addFieldValue(Field.Leads.LAST_NAME, null);
textarea (multiline)
string
record.addFieldValue(Field.Leads.DESCRIPTION, "Last Name");
record.addFieldValue(Field.Leads.DESCRIPTION, null);
email
string
record.addFieldValue(Field.Leads.EMAIL, " abc@zoho.com");
record.addFieldValue(Field.Leads.EMAIL, null);
phone
string
record.addFieldValue(Field.Leads.PHONE, "91(987)654321");
record.addFieldValue(Field.Leads.PHONE, null);
picklist
string
record.addFieldValue(Field.Leads.LEAD_STATUS, new Choice<String>("Not Contacted"));
--
date
string
record.addFieldValue(Field.Products.SALES_START_DATE, LocalDate.of(2024, 6, 13));
record.addFieldValue(Field.Products.SALES_START_DATE, null);
integer (number)
integer
record.addFieldValue(Field.Accounts.EMPLOYEES,100);
record.addFieldValue(Field.Accounts.EMPLOYEES,null);
currency (double)
double
record.addFieldValue(Field.Leads.ANNUAL_REVENUE, 10.00);
record.addFieldValue(Field.Leads.ANNUAL_REVENUE, null);
boolean (checkbox)
boolean
record.addFieldValue(Field.Leads.EMAIL_OPT_OUT, true);
--
website (URL)
string
record.addFieldValue(Field.Leads.WEBSITE, " https://www.zoho.com");
record.addFieldValue(Field.Leads.WEBSITE, null);
multi_module_lookup
JSON Object
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
record1.setId(3477061000021552002l);
HashMap<String, String> module = new HashMap<String, String>();
module.put("id", "3477061000000002179");
module.put("api_name", "Contacts");
record1.addKeyValue("module", module); record.addFieldValue(Field.Appointments__s.APPOINTMENT_FOR, record1);
--

Custom Fields:

Zoho CRM's flexibility extends to custom fields, allowing you to create additional fields specific to your business needs. Here's how to manage them using the Java SDK:
a. Import the Record Class:
com.zoho.crm.api.record.Record record = new com.zoho.crm.api.record.Record();

b. Assign Values to Custom Fields:
The syntax for assigning values to standard fields uses the addKeyValue method of the Record object:
record.addKeyValue("{field_api_name}", value);
Replace {field_api_name} with the appropriate values for your specific use case. 

Assigning values to Custom Fields:

Field Type

JSON Type
Assign Values
Assign Null Values
text (single line)
string 
record.addKeyValue("Single_Line_Field", "Single Line Text Value");record.addKeyValue("Single_Line_Field", null);
textarea (multiline)
string
record.addKeyValue("Multi_Line_Field", "Text Multi Line 2");record.addKeyValue("Multi_Line_Field", null);
email
string
record.addKeyValue("Email_Field", " abc@zoho.com");record.addKeyValue("Email_Field", null);
phone
string
record.addKeyValue("Phone_Field", "9900000000");record.addKeyValue("Phone_Field", null);
picklist
string
record.addKeyValue("Pick_List_Field", new Choice<String>("Option 1"));
record.addKeyValue("Pick_List_Field", null);
multiselectpicklist
JSON array
record.addKeyValue("Multi_Select_Field", new ArrayList<>(Arrays.asList(new Choice<String>("Option 1"), new Choice<String>("Option 2"))));
 record.addKeyValue("Multi_Select_Field", null);
date
string
record.addKeyValue("Date_Field", LocalDate.of(2024, 6, 13));record.addKeyValue("Date_Field", null);
datetime
string
record.addKeyValue("Date_Time_Field", OffsetDateTime.of(2024, 06, 20, 10, 00, 01, 00, ZoneOffset.of("+05:30")));
record.addKeyValue("Date_Time_Field", null);
integer (number)
integer
record.addKeyValue("Number_Field", 12);record.addKeyValue("Number_Field", null);
currency (double)
double
record.addKeyValue("Currency_Field", 10.25);record.addKeyValue("Currency_Field", null);
double
double
record.addKeyValue("Decimal_Field", 12.25);
record.addKeyValue("Decimal_Field", null);
percent 
double
record.addKeyValue("Percent_Field", 12.25);
record.addKeyValue("Percent_Field", null);
bigint (long integer)
string
record.addKeyValue("Long_Integer_Field", 12345678l);
record.addKeyValue("Long_Integer_Field", null);
boolean (checkbox)
boolean
record.addKeyValue("Checkbox_Field", true);
--
website (URL)
string
record.addKeyValue("URL_Field", " https://www.zoho.com");record.addKeyValue("URL_Field", " https://www.zoho.com");
lookup
JSON Object
com.zoho.crm.api.record.Record account = new com.zoho.crm.api.record.Record();
account.setId(3477061000023362051l);
record1.addKeyValue("Lookup_Field", account);
--
multiselectlookup
JSON Object
List<com.zoho.crm.api.record.Record> multirecords = new ArrayList<>();
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
com.zoho.crm.api.record.Record linkingRecord = new com.zoho.crm.api.record.Record();
record1.addKeyValue("id", 3477061000023362051L);
linkingRecord.addKeyValue("Multi_Select_Lookup_Field", record1);
multirecords.add(linkingRecord);
record.addKeyValue("Multi_Select_Lookup_Field", multirecords);
List<com.zoho.crm.api.record.Record> multirecords = new ArrayList<>();
com.zoho.crm.api.record.Record linkingRecord = new com.zoho.crm.api.record.Record();
linkingRecord.addKeyValue("_delete", true);
linkingRecord.addKeyValue("id", 3477061000023479001l);
multirecords.add(linkingRecord);
record.addKeyValue("Multi_Select_Lookup_Field", multirecords);
userlookup
JSON object
com.zoho.crm.api.users.MinifiedUser user = new com.zoho.crm.api.users.MinifiedUser();
user.setId(3477061000005791024l);
record.addKeyValue("User_Field", user);
record.addKeyValue("User_Field", null);
multiuserlookup
JSON array
List<com.zoho.crm.api.record.Record> multiuser = new ArrayList<>();
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
com.zoho.crm.api.users.MinifiedUser linkingRecord = new com.zoho.crm.api.users.MinifiedUser();
linkingRecord.setId(3477061000005791024l);
record1.addKeyValue("MultiUser", linkingRecord);
multiuser.add(record1);
record.addKeyValue("MultiUser", multiuser);
List<com.zoho.crm.api.record.Record> multiuser = new ArrayList<>();
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
record1.addKeyValue("_delete", true);
record1.setId(3477061000023490004l);
multiuser.add(record1);
record.addKeyValue("MultiUser", multiuser);
subform
JSON array
List<com.zoho.crm.api.record.Record> subformList = new ArrayList<com.zoho.crm.api.record.Record>();
com.zoho.crm.api.record.Record subform = new com.zoho.crm.api.record.Record();
subform.addKeyValue("Name", "SDK");
com.zoho.crm.api.users.MinifiedUser user1 = new com.zoho.crm.api.users.MinifiedUser();
user1.setId(3477061000018959001l);
subform.addKeyValue("User_Field", user1);
subformList.add(subform);
record.addKeyValue("Subform_Field", subformList);
List<com.zoho.crm.api.record.Record> subformList = new ArrayList<com.zoho.crm.api.record.Record>();
com.zoho.crm.api.record.Record subform = new com.zoho.crm.api.record.Record();
subform.addKeyValue("_delete", true);
subform.setId(3477061000023502001l);
subformList.add(subform);
record.addKeyValue("Subform_Field", subformList);
imageupload
JSON array
List<ImageUpload> imageUploads = new ArrayList<ImageUpload>();
ImageUpload imageUpload = new ImageUpload();
imageUpload.setFileIdS("18aed780ff77c8698406d1befdb1341435");
imageUploads.add(imageUpload);
record.addKeyValue("Image_Upload", imageUploads);
List<ImageUpload> imageUploads = new ArrayList<ImageUpload>();
ImageUpload imageUpload = new ImageUpload();
imageUpload.setDelete(null);
imageUpload.setId("3477061000023502009");
imageUploads.add(imageUpload);
record.addKeyValue("Image_Upload", imageUploads);
fileupload
JSON array
List<FileDetails> fileDetails = new ArrayList<FileDetails>();
FileDetails fileDetail1 = new FileDetails(); fileDetail1.setFileIdS("ed69c3580d797bc");
fileDetails.add(fileDetail1);
record.addKeyValue("File_Upload", fileDetails);
List<FileDetails> fileDetails = new ArrayList<FileDetails>();
FileDetails fileDetail1 = new FileDetails();
fileDetail1.setDelete(null);
fileDetail1.setId("3477061000023499013");
fileDetails.add(fileDetail1);
record.addKeyValue("File_Upload", fileDetails);
multi_module_lookup
JSON Object
com.zoho.crm.api.record.Record record1 = new com.zoho.crm.api.record.Record();
record1.setId(3477061000021552002l);
HashMap<String, String> module = new HashMap<String, String>();
module.put("id", "3477061000000002179");
module.put("api_name", "Contacts");
record1.addKeyValue("module", module);
record.addKeyValue("Appointment_For", record1);
--

In the next week Kaizen, we will discuss how to handle field data types for the remaining SDKs.

We hope this guide has provided valuable insights into managing different field data types using Zoho CRM SDKs. By combining the information shared in this post with the sample codes provided in our GitHub repository, you will be well-equipped to tailor solutions to meet your specific requirements. 

Do you have any specific topics that you'd like us to address in our Kaizen series? We are here to help! Feel free to share your suggestions in the comments below or reach out to our support team directly at support@zohocrm.com

Thank you for joining us this week. Happy Coding!!


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                                                                                                              Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and
                                                                                                            • Aggregate SalesIQ Knowledge Base Interactions into Zoho Desk Knowledge Base Dashboard

                                                                                                              Hello Zoho Desk Team, We hope you're doing well. We’d like to request a feature enhancement related to the Zoho Desk Knowledge Base dashboard and its integration with Zoho SalesIQ. 🎯 Current Limitation When customers interact with knowledge base articles
                                                                                                            • Add Prebuilt "Partner Finder" Template with Native Zoho CRM Integration in Zoho Sites To: Zoho Sites Product Team

                                                                                                              Hi Zoho Team, We hope you're doing well. We would like to request a prebuilt "Partner Finder" template for Zoho Sites, modeled after your excellent implementation here: 🔗 https://www.zoho.com/partners/find-partner-results.html ✅ Use Case: Our organization
                                                                                                            • Admin Visibility and Control Over Group Chats in Zoho Cliq

                                                                                                              Hello Zoho Cliq Team, We hope you're doing well. While we appreciate the current capabilities in Zoho Cliq — including the ability to restrict who can create group chats and configure user permissions — we would like to request several enhancements to
                                                                                                            • Update Regarding Zoho Finance Applications' Domains For API Users

                                                                                                              Hi users, Until now, both the Zoho Finance apps and their APIs shared a common domain. We've recently introduced separate domains for APIs. You can now start using the new domains for API calls. The old domains will not work for API users starting April
                                                                                                            • Ability for Agents to Initiate Voice Calls With Site Visitors Without Active Chat Session

                                                                                                              Dear Zoho SalesIQ Team, Greetings, We would like to request a feature enhancement related to the voice call functionality in Zoho SalesIQ. Current Limitation: At the moment, voice calls can only be initiated by agents after a chat session has been started
                                                                                                            • Add new Card

                                                                                                              How do you add a new credit card to a contact with Zoho API as can be done on web.  I am not able to find way to do this with Books API, CRM API or Subscriptions API.  This is an issue for our company as we do migration from a different system.  I can add card to a subscription through Subscriptions API, but some of our customers may not have a subscription, but only invoices set up in Zoho Books.  Is there any way in Zoho API to add new credit card to contact/customer?
                                                                                                            • Benchmark for Using Mail Merge in Service Order Scopes

                                                                                                              Hello, I was wondering if Zoho CRM has a benchmark or best practices for utilizing Mail Merge in service order scopes. Specifically, I'm looking for guidance on how to effectively integrate this feature for creating and managing service orders, especially
                                                                                                            • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

                                                                                                              Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved.  Thank you
                                                                                                            • Why don't we have better integration with Mercado Pago or Pagseguro?

                                                                                                              Currently, the integration between Zoho Commerce and Mercado Pago for Brazil is very poor... Since it is old, it does not include the main payment method in Brazil today, which is PIX. Is there a date for this to finally be launched? There are numerous
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