Kaizen #25 - Zoho CRM API - Common Errors and Error Handling

Kaizen #25 - Zoho CRM API - Common Errors and Error Handling

Hello everyone!
Welcome back to yet another post in Kaizen!
In this post, we will discuss the most common errors that you may encounter while using Zoho CRM APIs. You can consider this post to be a concise guide that you can refer to whenever you are stuck with any error while making API calls. 

All Zoho CRM V2 APIs follow REST standards, i.e, they use the HTTP request methods GET, POST, PUT, PATCH, and DELETE. 

Here is a quick glance at the functionality of each request method. 
  • GET : To retrieve data/resource from the resource server. For instance, Get Records API .
  • POST : To insert or upload any new resource to the server. For instance Insert Records API .
  • PUT : To update an existing resource . This replaces the target resource with the updated content. For instance, the Update Records API .
  • PATCH : To update a specific detail of the resource. This method updates the target resource with the provided content without changing the other data. For instance, the Update Specific Information of a Notification API
  • DELETE : To delete a resource at a particular location. For instance, the Delete Records API
Now, let us see the common errors that you may face while making these API calls. Every API error has three main sections:
  1. Status Code
  2. Error Code
  3. Message
In this post, we have grouped the errors based on the status code , primarily focusing on the 4XX class of errors. 
  1. Errors with status code 400
    • INVALID_MODULE
    • INVALID_DATA
    • DUPLICATE_DATA
    • MANDATORY_NOT_FOUND
    • PATTERN_NOT_MATCHED
    • INVALID_REQUEST_METHOD
    • REQUIRED_PARAM_MISSING
    • LICENSE_LIMIT_EXCEEDED
  2. Errors with status code 401
    • AUTHENTICATION_FAILED
    • OAUTH_SCOPE_MISMATCH
    • INVALID_TOKEN
  3. Errors with the status code 403
    • NO_PERMISSION
    • FEATURE_NOT_SUPPORTED
  4. Errors with status code 404
    • INVALID_URL_PATTERN
1. Errors with status code 400

Possible Reasons
When there is any error in the input you specified, you will get an error status code 400. 
Some of the common error codes and messages under 400 are:

a. INVALID_MODULE: the module name given seems to be invalid

{
  "code": "INVALID_MODULE",
  "details": {},
  "message": "the module name given seems to be invalid",
  "status": "error"
}

APIs in which you might face this error

Description
The module name specified in the Request URL or in the Parameter is incorrect . You must always specify the right API name of the module in the input. To get the list of module API names, go to Setup > Developer Space  > APIs > API Names . Alternatively, the value in the key " api_name " in the Modules API indicates the API name of the module. 

API names of the default modules in Zoho CRM
Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price_Books, Quotes, Sales_Orders, Purchase_Orders, Invoices, Custom, and Activities. 

b. INVALID_DATA: <<varies based on API>>
{
  "code": "INVALID_DATA",
  "details": {
      "expected_data_type": "jsonobject"
    },
  "message": "body",
  "status": "error"
}

APIs in which you might face this error
Upload Organization Photo, Users APIs (except Get Users and Get Specific User), Records APIs (except Get List of Records, Get Specific Record, Get List of Deleted Records, Search Records), Subforms APIs (except Get Subforms), Related List APIs, CRM Variable APIs (except Get Variable Data, Get Specific Variable Data, Get Variable Groups), Blueprint APIs, Tags APIs (except Get Tags List and Get Record Count for a Tag), Notes APIs (except Get Notes Data), Files and Attachments APIs, Mass Update APIs, Currencies APIs (except Get Currencies Data and Get Specific Currency), Share API, Notification APIs (except Get Notification Details).

Description
You will face this error when there is an error in the input you specified . For instance, 
  • Input specified for any field may be in an improper JSON format (as shown in the above example, the expected JSON format is JSON Object) or an invalid data type
  • The unique ID of the record to be updated may be incorrect
You can identify the case based on the value of the "message" key. 

Refer to Kaizen #1 Fields in CRM to know more about the field types. 

Another similar error is UNABLE_TO_PARSE_DATATYPE. This error occurs when the request body or the parameter is in the wrong format. 

APIs in which you might face this error

Example:
Request URL to delete specific Leads-
https://www.zohoapis.com/crm/v2/Leads?ids= "410405000002264040,410405000002264025"
-X DELETE

{
  "code": "UNABLE_TO_PARSE_DATA_TYPE",
  "details": {},
  "message": "either the request body or parameters is in wrong format",
  "status": "error"
}

The parameters must be passed as long integers, and not strings enclosed in quotes.  

c. DUPLICATE_DATA: duplicate data

{
  "data": [
      {
        "code": "DUPLICATE_DATA",
        "details": {
            "api_name": "Mobile",
            "id": "4150868000001747019"
        },
        "message": "duplicate data",
        "status": "error"
     }
  ]
}

APIs in which you might face this error

Description
You will face this error while making the POST or PUT API calls. When you have enabled " Do not allow duplicate values " for a field, and insert or update that field in a record with a value that already exists in another record, this error will be thrown. In other words, this error is thrown when you have specified a duplicate value to a system-defined or user-defined unique field.

The value "true" for the key "unique" in the Fields metadata API indicates that the field is marked as unique. Alternatively, you can check if a field is unique in the module builder in CRM UI. Go to setup > Customization > Modules and Fields > Choose the module > Choose layout > in the more options of the desired field > Check if Do not allow duplicate values is enabled. 



d. MANDATORY_NOT_FOUND: required field not found
{
    "users": [
        {
            "code": "MANDATORY_NOT_FOUND",
            "details": {
                "api_name": "role"
            },
            "message": "required field not found",
            "status": "error"
        }
    ]
}

APIs in which you might face this error

Description
You will face this error when you have not specified a system-defined or user-defined mandatory field in your input. 

Here is the list of system-defined mandatory fields that you need to specify while inserting records in each module. 

Module
System-defined mandatory field and field type
Leads
"Last_Name" - Single Line
Contacts
"Last_Name" - Single Line
Accounts
"Account_Name" - Single Line
Deals
"Deal_Name" - Single Line
"Stage" - Picklist
Tasks
"Subject" - Multi Line
Calls
"Subject" - Multi LIne
"Call_Type" - Picklist
"Call_Start_Time" - Date/Time
"Call_Duration" - Single Line
Events
"Event_Title"- Single Line
"Start_DateTime" - Date/Time
"End_DateTime" - Date/Time
Products
"Product_Name" - Single Line
Quotes
"Subject"- Single Line
"Product_Details" - Product Line Item
Invoices
"Subject"- Single Line
"Product_Details" - Product Line Item
Campaigns
"Campaign_Name" - Single Line
Vendors
"Vendor_Name"- Single Line
Price Books
"Price_Book_Name"- Single Line
"Pricing_Details"- JSON Array with "from_range", "to_range", "discount"
Cases
"Case_Origin" - Picklist
"Status"- Picklist
"Subject" - Single Line
Solutions
"Solution_Title"- Single Line
Purchase Orders
"Subject"- Single Line
"Vendor_Name"- Lookup
"Product_Details" - Product Line Item
Sales Orders
"Subject"- Single Line
"Product_Details" - Product Line Item

The value "true" for the key "system-mandatory" in the Fields metadata API indicates that the field is marked as mandatory. Alternatively, you can check if a field is unique in the module builder in CRM UI. Go to setup > Customization > Modules and Fields > Choose the module > Choose layout > in the more options of the desired field > Check if Mark as required is enabled



e. PATTERN_NO_MATCHED: Please check if the input values are correct
{
    "code": "PATTERN_NOT_MATCHED",
    "details": {
        "api_name": "type"
    },
    "message": "Please check whether the input values are correct",
    "status": "error"
}

APIs in which you might face this error

Description
All parameters can take only allowed values. You will face this error when you specify a value to a parameter other than the one(s) allowed. For instance, in Get Users API, for the type parameter, you can specify only the following values: AllUsers, ActiveUsers, DeactiveUsers, ConfirmedUsers, NotConfirmedUsers, DeletedUsers, ActiveConfirmedUsers, AdminUsers, ActiveConfirmedAdmins, CurrentUser. If you specify any other value, the above mentioned error will be thrown. 

f. INVALID_REQUEST_METHOD: The http request method type is not a valid one
{
    "code": "INVALID_REQUEST_METHOD",
    "details": {},
    "message": "The http request method type is not a valid one",
    "status": "error"
}

Description
You will face this error when you use an incorrect request method . For instance, PUT instead of POST while inserting a record. Refer to the corresponding API help document to find the correct request method. You may face this error in all the available APIs

g. REQUIRED_PARAM_MISSING: One of the expected parameter is missing
{
    "code": "REQUIRED_PARAM_MISSING",
    "details": {
        "param": "module"
    },
    "message": "One of the expected parameter is missing",
    "status": "error"
}

APIs in which you might face this error

Description
You will face this error when you have not specified a mandatory parameters . Refer to the corresponding API guide for parameters tagged as mandatory

h. LICENSE_LIMIT_EXCEEDED: Request exceeds your license limit.

  "users": [
        {
            "code": "LICENSE_LIMIT_EXCEEDED",
            "details": {},
            "message": "Request exceeds your license limit. Need to upgrade in order to add a user",
            "status": "error"
        }
    ]
}

Description
You will face this error when you try to add user more than the maximum number of users allowed for your edition. You must upgrade your edition to add more users.

2. Errors with status code 401 

Possible Reasons 
You will face this error when the request lacks valid authentication for the target resource in the server.

a. AUTHENTICATION_FAILED: Authentication failed 
{
    "code": "AUTHENTICATION_FAILURE",
    "details": {},
    "message": "Authentication failed",
    "status": "error"
}

Description
You will face this error when you have not used the domain-specific request URL. Refer to Kaizen #5- Environments and Domains in Zoho CRM to know more. This is a common error and you may face it while making any API call. 

b. OAUTH_SCOPE_MISMATCH: invalid oauth scope to access this URL 
{
    "code": "OAUTH_SCOPE_MISMATCH",
    "details": {},
    "message": "invalid oauth scope to access this URL",
    "status": "error"
}

Description 
You have not specified the required scope to perform this action while generating the grant token. For instance, to retrieve users data of your organization, you must generate a token with ZohoCRM.users.READ. Refer to Kaizen #3 - Scopes in OAuth2.0 Authorization to know more about scopes.

Also, refer to scopes to get the list of available scopes in Zoho CRM. This is a common error and you may face it while making any API call.

c. INVALID_TOKEN: invalid oauth token 
{
    "code": "INVALID_TOKEN",
    "details": {},
    "message": "invalid oauth token",
    "status": "error"
}

Description 
You will face this error when your access token has expired. Refer to this help document to know how to refresh your access token.

To know more about errors while registering client and generating token, refer to Kaizen #4- Troubleshooting OAuth2.0. This is a common error and you may face it while making any API call.

3. Errors with status code 403 

Possible Reasons 
You will face this error when there is no authorization to perform an action. For instance,
  • The user does not have permission to perform a specific action. 
  • The feature is not supported for your organization. 
Some of the common Error Codes and Messages under 403 are:

a. NO_PERMISSION: permission denied 
{
    "code": "NO_PERMISSION",
    "details": {
        "permissions": [
            "Crm_Implied_View_Leads"
        ]
    },
    "message": "permission denied",
    "status": "error"
}

Description 
The particular user does not have the permission to perform that specific action. The above error is thrown when a user who does not have permission to access the Leads module tries to retrieve Leads using Get Records API.

To update the permission to a user's profile, go to Setup > Users and Control > Security Control > Profile, and enable the necessary permissions from the list.

For the system-defined profiles like the Administrator and Standard, you will not be able to modify permissions other than basic permissions and few extension permissions. This is a common error and you may face it while making any API call.

b. FEATURE_NOT_SUPPORTED: <<varies based on feature>> 
{
  "code": "FEATURE_NOT_SUPPORTED",
  "details": {},
  "message": "The Multi-Currency feature is not available except the Enterprise and higher editions.",
  "status": "error"
}

Description
You will face this error when you are trying to access a feature that is not yet enabled for your account. Refer to the corresponding API document for more details. You may face this error in the Currencies API.

4. Errors with status code 404 

Possible Reasons 
You will face this error when the system can communicate with the server, but the server could not find the requested resource.

a. INVALID_URL_PATTERN: Please check if the URL trying to access is a correct one 
{
    "code": "INVALID_URL_PATTERN",
    "details": {},
    "message": "Please check if the URL trying to access is a correct one",
    "status": "error"
}

Description 
The URL specified has syntactical errors. Refer to the specific API doc to get the correct Request URL. This is a common error and you may face it while making any API call.

We hope you found this post useful. Keep a tab on this series for more exciting topics!

Reach out to us at support@zohocrm.com if you have any questions, or let us know in the comment section.

Cheers!

Previous 'Kaizen' - CORS and the JS SDK

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • Kaizen #198: Using Client Script for Custom Validation in Blueprint

                                                                Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
                                                              • Kaizen #226: Using ZRC in Client Script

                                                                Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
                                                              • Kaizen #222 - Client Script Support for Notes Related List

                                                                Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
                                                              • Kaizen #217 - Actions APIs : Tasks

                                                                Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                              • Kaizen #216 - Actions APIs : Email Notifications

                                                                Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • New Series Announcement - Ecommerce Marketing Tips

                                                                                                                  Running an online business is more than just having a website. It’s about getting the right customers to discover you, trust you, and keep coming back. To support your growth journey, we’re launching a weekly Marketing Tips series right here on Zoho Commerce
                                                                                                                • Marketing Tip #7: Add a blog to your online store

                                                                                                                  A blog is more than content. It’s a magnet for new customers. Sharing product guides, styling tips, or industry insights through blog posts builds trust and helps you rank higher on search engines. Try this today: Write one blog post answering a common
                                                                                                                • Allow Regular Users to Directly Transfer Ownership of Files & Folders

                                                                                                                  Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement related to file and folder ownership management in Zoho WorkDrive. At the moment, a regular user cannot directly transfer ownership of their files or folders
                                                                                                                • Triggering rules on lead conversion

                                                                                                                  There is no field on the Rule list for rule conversion to trigger an alert on liead conversion to a potential. I assigned a rule to file on any creation or update of a lead. The lead was changed a lead to a potential but no rule was fired. Rajesh Bhadra
                                                                                                                • Customised Funnel

                                                                                                                  We are running the standard plan for our ZOHO CRM. I have been asked if there is a way to combine data from the Calls module, Deals module and Contact Module into 1 funnel, similar to the view you can get when viewing Deals By Stages, you can see the
                                                                                                                • Trigger Zapier on Deluge Insert Into Function?

                                                                                                                  Hello, To get around the limitation of not being able to trigger a Zapier Zap on Record Update(this would be extremely useful to be able to do btw), I have created a Deluge script to copy the data from Form A to a Trigger Form B using the Insert Into expression from a Custom Action button on a Report from Form A.  This action does not trigger the Zapier Zap whereas manually adding a record or duplicating an existing record does trigger the Zap. Is Insert Into not the same as a manual Add in the context
                                                                                                                • Can you inject JS in an HML+CSS+Deluge Page?

                                                                                                                  I have an HTML + CSS + Deluge page and need just a little vanilla JS functionality. However, it seems like Zoho Creator does not allow that. I'm required to create a JS widget. Is this correct? If so: 1. Won't this quickly consume my API limit if there
                                                                                                                • Zoho unified inbox

                                                                                                                  The new changes have definitely improved things for switching between accounts.  But zoho still desperately needs a unified inbox.  It sucks to have to enter filters and folders for each and every inbox.  This seems like such a simple thing, i wonder why Zoho hasn't done it?
                                                                                                                • Best Practice for Penny Rounding & FX Adjustments in Zoho Books

                                                                                                                  Hi everyone, I’m just looking for some clarity on the correct way to handle very small rounding differences in Zoho Books when dealing with foreign-currency payments. What I’m currently doing: • I enter the supplier bill exactly as shown. • When paying
                                                                                                                • Is there a problem with sharing workdrive files with links since last night?

                                                                                                                  As per title, we can't access folders/files through share links since last night. I created ticket but we need quick solution and didn't hear back from the support yet. The files are still accessible by the main account but all zoho files that we are
                                                                                                                • Enable Screen Recording in Zoho WorkDrive Mobile Apps (Android & iOS)

                                                                                                                  Hi Zoho WorkDrive Team, How are you? We are enthusiastic Zoho One users and rely heavily on Zoho WorkDrive for internal collaboration and content sharing. The screen-recording feature in the WorkDrive web app (similar to Loom) is extremely useful- however,
                                                                                                                • Production Management Tool (MRP / BOM)

                                                                                                                  Hi Guys, is there any recommended App available that works with zoho and covers the needed applications for a production? What we need is a system that covers the BOM (bill of materials), MRP (material ressources planning), MRP II (manufacturing ressources
                                                                                                                • Bug in Zoho Cliq Signup Flow – "%s" Placeholder Visible Instead of Product Name

                                                                                                                  Hi Zoho Team, I would like to report a UI bug in the Zoho Cliq signup/enable flow. During the step where Cliq asks to enable the product for the company, the following text appears: Great! Your company is already available in Zoho, so you just have to
                                                                                                                • Exporting tickets

                                                                                                                  I went to Setup -> Organization -> Import/Export in order to export tickets but found 2 issues: 1. The email body never gets exported. 2. There are some large numbers (like 5.57E+16) under certain columns of the exported CSV file. I could not find any export options. Please can you help with this?
                                                                                                                • Copy field information to clipboard

                                                                                                                  I need to be able to transfer some field information in to the clipboard, so that I can then paste it in to our helpdesk system. Is there a way I could add a button to a detail report that does this?
                                                                                                                • Issuing reconciling a bank statement

                                                                                                                  HELP! I'm trying to reconcile a bank statement. The prior month reconciled perfectly. Beginning balance is correct yet I'm off by the same amount each time. Both myself and my office manager, separately and together, have tried to complete this reconciliation
                                                                                                                • Detect and ignore bots in visitors

                                                                                                                  The SalesIQ visitor numbers are basically useless to us because there is no bot detection. We get the same bots coming in from the same countries looking at the same pages every day. It can't be that difficult to tell the difference between an actual
                                                                                                                • Add Real-Time Microphone Audio-Level Indicator During Screen Recording

                                                                                                                  Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement to the Zoho WorkDrive screen-recording experience. Current Limitation: During a recording session, there is no visual indication that the microphone is
                                                                                                                • Zero Personalization of the File Sharing Experience

                                                                                                                  By now (2025) this is the maximum level of personalization available for a Zoho sharing link. We gently asked Zoho if we could modify at least the background, and they replied that it cannot be customized. We're truly disappointed – and surprised every
                                                                                                                • Request for Solution to Reverse $500,000+ FY2024 Inventory/COGS Discrepancy in Zoho

                                                                                                                  Dear Zoho Support Team, I hope you are doing well. We are contacting you regarding a significant discrepancy in our financial data within Zoho Books/Inventory, and we urgently need your guidance on how to correct and reverse these issues. After reviewing
                                                                                                                • Two factor authentication for helpdesk users

                                                                                                                  The company i work for wants use the helpdesk site in Zoho desk, as a place for their distribution partners to ask question and look for information about our product. The things there is suppose to go up there is somewhat confidential between my company
                                                                                                                • Kiosk can't merge picklist or multiselect

                                                                                                                  There is no ability to load a multiselect or picklikst field into a kiosk with the values that have been previously selected. So, I essentially have 3 unacceptable options: 1.)Load the value into a text string and include instructions like this: "Picklist
                                                                                                                • AGE field from DATE OF BIRTH Field.

                                                                                                                  HI! I have a field called date of birth in my CRM (LEADS, CONTACT etc…)     How can I know the AGE today   I would like to create a field AGE. I now how to create a field but I don´t which calculation (CUSTOM FUCTION) to make ¿ANY HELP?
                                                                                                                • How to update/remove file in zoho creator widgets using javascript API

                                                                                                                  Hi Team, I have developed a widget which allows inserting and updating records I have file upload field with multiple file upload. Now while doing insert form record, I am using uploadFile API to upload files for that record. I am using updateRecord API
                                                                                                                • Announcing new features in Trident for Windows (v.1.34.4.0)

                                                                                                                  Hello Community! Trident for Windows just got better! With this update we have features that make your daily work easier and more efficient. We've added some features that are exclusive to our app and we're sure you'll find them useful. Let’s dive into
                                                                                                                • Report Hover Setting

                                                                                                                  Would be great if we will able to show information to the user while hovering a record in a report.
                                                                                                                • Vertical images displayed as horizontal

                                                                                                                  Some pictures that originally are in vertical position are displayed in horizontal after the upload. It seems that system rotates them by 90 degrees. How can I fix this issue?
                                                                                                                • Plug Samples #12: Verify Customer Mobile Numbers with OTP to Avoid Spam Entries

                                                                                                                  Hi Everyone! Verifying customer information is critical in business to filter out junk data and spammers. Whether it’s lead generation, appointment booking, or any other operation, ensuring quality data is essential for driving meaningful outcomes. A
                                                                                                                • Zoho Desk iOS app update: Saved filters and sort options

                                                                                                                  Hello everyone! Saved filters created on the web(desk.zoho.com) for tickets are now accessible on the Zoho Desk iOS app. You can easily rename, delete, or clear filters on the go. We have also introduced Sort options on the ticket listing screen, allowing
                                                                                                                • Big Things Just Dropped in the SalesIQ Universe: Top Upgrades You’ll Love in Nova’25

                                                                                                                  Nova'25 has landed, and it’s packed with meaningful upgrades to help you engage smarter, work faster, and scale with ease. Whether you're into proactive messaging, smarter automation, or better admin control, there's something here for everyone. Here's
                                                                                                                • Time Entries in Analytics

                                                                                                                  I am trying to import a zoho sheet into zoho analytics. In my sheets one of the columns has "time Entries" in this "format HH:MM am/pm" example 11:00 PM. After import, i noticed that analytics converted the time to "00 Jan 1900 23:00:00".. how do i maintain
                                                                                                                • Amazon invoice in Zoho Books

                                                                                                                  I have just made my first few sales on Amazon India. Amazon Seller account generates invoices for the sales made on Amazon. These invoices are sent to customers also. Now when I was only making offline sales, I used to create Invoices in Zoho Book. Now
                                                                                                                • Zoho Creator Upcoming Updates - November 2025

                                                                                                                  Hello everyone, Welcome to your monthly roundup of new features and enhancements! We hope you've already taken a look at Release Projection 2—it details the features coming your way for the rest of the year. And this month, we're excited to start rolling
                                                                                                                • Zoho Webinar + HubSpot : Simplifiez la gestion de vos données de webinaires

                                                                                                                  Les webinaires sont aujourd’hui essentiels pour interagir avec vos prospects et vos clients. Cependant, la gestion des données entre plusieurs plateformes peut vite devenir complexe. Grâce à la nouvelle intégration entre Zoho Webinar et HubSpot, vos outils
                                                                                                                • I am trying to give access to one of our educators access to 3 forms in Zoho and she is not able to view the data - Access issue

                                                                                                                  Hi Team, When I try to provide read access to one of our educators on Zoho for Pre-training , post training and Impact survey forms submit form access which also allows them to read , it does not show them data
                                                                                                                • How to book GST paid in zoho books

                                                                                                                  hi, i am a new user to Zoho books and not able to book GST paid in books, kindly suggest how i can book it in books. thanks, siddharth
                                                                                                                • PUNJAB NATIONAL BANK (CORPORATE) INDIA - NOT AVAILABLE IN BANKING

                                                                                                                  Dear sir, Kindly fix it. PUNJAB NATIONAL BANK (INDIA) is available but PUNJAB NATIONAL BANK (CORPORATE) is not available. Kindly enable this banking since we need to categorize the entries. Regards, Sanjay Jena email id/ user id : travewithmerchant@
                                                                                                                • Unable to Delete Items – No Visible Transactions but Error “Items which are a part of other transactions cannot be deleted…”

                                                                                                                  Hello Community, We are using Zoho Inventory for our business and encountered a persistent issue that is preventing us from deleting certain items. The message shown is: “Items which are a part of other transactions cannot be deleted. Instead, mark them
                                                                                                                • Kaizen #216 - Actions APIs : Email Notifications

                                                                                                                  Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
                                                                                                                • Your bot just got smarter: AI-Powered routing that reads between the lines

                                                                                                                  What if your bot could tell the difference? Between a visitor who just needs a quick answer, someone actively comparing options, and a frustrated customer one click away from leaving? Most bots can't. They deliver the same response to everyone, missing
                                                                                                                • Next Page