Kaizen #25 - Zoho CRM API - Common Errors and Error Handling
Hello everyone!
Welcome back to yet another post in Kaizen!
In this post, we will discuss the most common errors that you may encounter while using Zoho CRM APIs. You can consider this post to be a concise guide that you can refer to whenever you are stuck with any error while making API calls.
All Zoho CRM V2 APIs follow REST standards, i.e, they use the HTTP request methods GET, POST, PUT, PATCH, and DELETE.
Here is a quick glance at the functionality of each request method.
- GET : To retrieve data/resource from the resource server. For instance, Get Records API .
- POST : To insert or upload any new resource to the server. For instance Insert Records API .
- PUT : To update an existing resource . This replaces the target resource with the updated content. For instance, the Update Records API .
- PATCH : To update a specific detail of the resource. This method updates the target resource with the provided content without changing the other data. For instance, the Update Specific Information of a Notification API .
- DELETE : To delete a resource at a particular location. For instance, the Delete Records API .
Now, let us see the common errors that you may face while making these API calls. Every API error has three main sections:
- Status Code
- Error Code
- Message
In this post, we have grouped the errors based on the status code , primarily focusing on the 4XX class of errors.
- Errors with status code 400
- INVALID_MODULE
- INVALID_DATA
- DUPLICATE_DATA
- MANDATORY_NOT_FOUND
- PATTERN_NOT_MATCHED
- INVALID_REQUEST_METHOD
- REQUIRED_PARAM_MISSING
- LICENSE_LIMIT_EXCEEDED
- Errors with status code 401
- AUTHENTICATION_FAILED
- OAUTH_SCOPE_MISMATCH
- INVALID_TOKEN
- Errors with the status code 403
- NO_PERMISSION
- FEATURE_NOT_SUPPORTED
- Errors with status code 404
- INVALID_URL_PATTERN
1. Errors with status code 400
Possible Reasons
When there is any error in the input you specified, you will get an error status code 400.
Some of the common error codes and messages under 400 are:
a. INVALID_MODULE: the module name given seems to be invalid
{ "code": "INVALID_MODULE", "details": {}, "message": "the module name given seems to be invalid", "status": "error" } |
APIs in which you might face this error
Metadata APIs (except Modules Metadata), Records APIs, Subform APIs, Related List APIs, Blueprint APIs, Tags APIs (except Merge Tags and Delete Tags), Notes APIs, Files and Attachments APIs, Mass Update APIs, Share APIs.
Description
The module name specified in the Request URL or in the Parameter is incorrect . You must always specify the right API name of the module in the input. To get the list of module API names, go to Setup > Developer Space > APIs > API Names . Alternatively, the value in the key " api_name " in the Modules API indicates the API name of the module.
API names of the default modules in Zoho CRM
Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price_Books, Quotes, Sales_Orders, Purchase_Orders, Invoices, Custom, and Activities.
b. INVALID_DATA: <<varies based on API>>
{ "code": "INVALID_DATA", "details": { "expected_data_type": "jsonobject" }, "message": "body", "status": "error" } |
APIs in which you might face this error
Upload Organization Photo, Users APIs (except Get Users and Get Specific User), Records APIs (except Get List of Records, Get Specific Record, Get List of Deleted Records, Search Records), Subforms APIs (except Get Subforms), Related List APIs, CRM Variable APIs (except Get Variable Data, Get Specific Variable Data, Get Variable Groups), Blueprint APIs, Tags APIs (except Get Tags List and Get Record Count for a Tag), Notes APIs (except Get Notes Data), Files and Attachments APIs, Mass Update APIs, Currencies APIs (except Get Currencies Data and Get Specific Currency), Share API, Notification APIs (except Get Notification Details).
Description
You will face this error when there is an error in the input you specified . For instance,
- Input specified for any field may be in an improper JSON format (as shown in the above example, the expected JSON format is JSON Object) or an invalid data type .
- The unique ID of the record to be updated may be incorrect .
You can identify the case based on the value of the "message" key.
Refer to Kaizen #1 Fields in CRM to know more about the field types.
Another similar error is UNABLE_TO_PARSE_DATATYPE. This error occurs when the request body or the parameter is in the wrong format.
APIs in which you might face this error
Delete Records, Delink Related Lists, Delete Variables, Delete Notes, Get Notification Details, Disable Notification.
Example:
Request URL to delete specific Leads-
-X DELETE
{ "code": "UNABLE_TO_PARSE_DATA_TYPE", "details": {}, "message": "either the request body or parameters is in wrong format", "status": "error" } |
The parameters must be passed as long integers, and not strings enclosed in quotes.
c. DUPLICATE_DATA: duplicate data
{ "data": [ { "code": "DUPLICATE_DATA", "details": { "api_name": "Mobile", "id": "4150868000001747019" }, "message": "duplicate data", "status": "error" } ] } |
APIs in which you might face this error
Add Users, Update Users, Insert Records, Update Record, Update Specific Records, Create Variables, Update Variables, Update Specific Variables, Create Tags, Update Multiple Tags, Update Specific Tags, Add Currencies.
Description
You will face this error while making the POST or PUT API calls. When you have enabled " Do not allow duplicate values " for a field, and insert or update that field in a record with a value that already exists in another record, this error will be thrown. In other words, this error is thrown when you have specified a duplicate value to a system-defined or user-defined unique field.
The value "true" for the key "unique" in the Fields metadata API indicates that the field is marked as unique. Alternatively, you can check if a field is unique in the module builder in CRM UI. Go to setup > Customization > Modules and Fields > Choose the module > Choose layout > in the more options of the desired field > Check if Do not allow duplicate values is enabled.
d. MANDATORY_NOT_FOUND: required field not found
{ "users": [ { "code": "MANDATORY_NOT_FOUND", "details": { "api_name": "role" }, "message": "required field not found", "status": "error" } ] } |
APIs in which you might face this error
Add Users, Update Users, Insert Records, Update Record, Upsert Records, Insert Subform, Update Subform, Update Related Records, Create Variables, Update Variables, Update Blueprint, Tags APIs (except Get Tags List, Get Record Count for a Tag, Delete Tags), Create Notes, Update Notes, Mass Update Records, Enable Multicurrency , Add Currencies, Update Currencies, Share Records, Update Share Permissions, Create Bulk Read Job, Create Bulk Write Job, Notification APIs (except Get Notification Details, Disable Notifications).
Description
You will face this error when you have not specified a system-defined or user-defined mandatory field in your input.
Here is the list of system-defined mandatory fields that you need to specify while inserting records in each module.
Module | System-defined mandatory field and field type |
Leads | "Last_Name" - Single Line |
Contacts | "Last_Name" - Single Line |
Accounts | "Account_Name" - Single Line |
Deals | "Deal_Name" - Single Line "Stage" - Picklist |
Tasks | "Subject" - Multi Line |
Calls | "Subject" - Multi LIne "Call_Type" - Picklist "Call_Start_Time" - Date/Time "Call_Duration" - Single Line |
Events | "Event_Title"- Single Line "Start_DateTime" - Date/Time "End_DateTime" - Date/Time |
Products | "Product_Name" - Single Line |
Quotes | "Subject"- Single Line "Product_Details" - Product Line Item |
Invoices | "Subject"- Single Line "Product_Details" - Product Line Item |
Campaigns | "Campaign_Name" - Single Line |
Vendors | "Vendor_Name"- Single Line |
Price Books | "Price_Book_Name"- Single Line "Pricing_Details"- JSON Array with "from_range", "to_range", "discount" |
Cases | "Case_Origin" - Picklist "Status"- Picklist "Subject" - Single Line |
Solutions | "Solution_Title"- Single Line |
Purchase Orders | "Subject"- Single Line "Vendor_Name"- Lookup "Product_Details" - Product Line Item |
Sales Orders | "Subject"- Single Line "Product_Details" - Product Line Item |
The value "true" for the key "system-mandatory" in the Fields metadata API indicates that the field is marked as mandatory. Alternatively, you can check if a field is unique in the module builder in CRM UI. Go to setup > Customization > Modules and Fields > Choose the module > Choose layout > in the more options of the desired field > Check if Mark as required is enabled .
e. PATTERN_NO_MATCHED: Please check if the input values are correct
{ "code": "PATTERN_NOT_MATCHED", "details": { "api_name": "type" }, "message": "Please check whether the input values are correct", "status": "error" } |
APIs in which you might face this error
Get Users, Get List of Records, Search Records, Get List of Deleted Records, Get Shared Record Details, Add Tags to Specific Records, Add Tags to Multiple Records.
Description
All parameters can take only allowed values. You will face this error when you specify a value to a parameter other than the one(s) allowed. For instance, in Get Users API, for the type parameter, you can specify only the following values: AllUsers, ActiveUsers, DeactiveUsers, ConfirmedUsers, NotConfirmedUsers, DeletedUsers, ActiveConfirmedUsers, AdminUsers, ActiveConfirmedAdmins, CurrentUser. If you specify any other value, the above mentioned error will be thrown.
f. INVALID_REQUEST_METHOD: The http request method type is not a valid one
{ "code": "INVALID_REQUEST_METHOD", "details": {}, "message": "The http request method type is not a valid one", "status": "error" } |
Description
You will face this error when you use an incorrect request method . For instance, PUT instead of POST while inserting a record. Refer to the corresponding API help document to find the correct request method. You may face this error in all the available APIs .
g. REQUIRED_PARAM_MISSING: One of the expected parameter is missing
{ "code": "REQUIRED_PARAM_MISSING", "details": { "param": "module" }, "message": "One of the expected parameter is missing", "status": "error" } |
APIs in which you might face this error
Metadata APIs (except Module Metadata), Delete Records, Get List of Deleted Records, Search Records, Delete Variables, Tag APIs (Except Merge Tags), Delete Notes, Get Mass Update Status, Disable Notifications.
Description
You will face this error when you have not specified a mandatory parameters . Refer to the corresponding API guide for parameters tagged as mandatory .
h. LICENSE_LIMIT_EXCEEDED: Request exceeds your license limit.
{ "users": [ { "code": "LICENSE_LIMIT_EXCEEDED", "details": {}, "message": "Request exceeds your license limit. Need to upgrade in order to add a user", "status": "error" } ] } |
Description
You will face this error when you try to add user more than the maximum number of users allowed for your edition. You must upgrade your edition to add more users.
2. Errors with status code 401
Possible Reasons
You will face this error when the request lacks valid authentication for the target resource in the server.
a. AUTHENTICATION_FAILED: Authentication failed
{ "code": "AUTHENTICATION_FAILURE", "details": {}, "message": "Authentication failed", "status": "error" } |
Description
You will face this error when you have not used the domain-specific request URL. Refer to Kaizen #5- Environments and Domains in Zoho CRM to know more. This is a common error and you may face it while making any API call.
b. OAUTH_SCOPE_MISMATCH: invalid oauth scope to access this URL
{ "code": "OAUTH_SCOPE_MISMATCH", "details": {}, "message": "invalid oauth scope to access this URL", "status": "error" } |
Description
You have not specified the required scope to perform this action while generating the grant token. For instance, to retrieve users data of your organization, you must generate a token with ZohoCRM.users.READ. Refer to Kaizen #3 - Scopes in OAuth2.0 Authorization to know more about scopes.
Also, refer to scopes to get the list of available scopes in Zoho CRM. This is a common error and you may face it while making any API call.
c. INVALID_TOKEN: invalid oauth token
{ "code": "INVALID_TOKEN", "details": {}, "message": "invalid oauth token", "status": "error" } |
Description
You will face this error when your access token has expired. Refer to this help document to know how to refresh your access token.
To know more about errors while registering client and generating token, refer to Kaizen #4- Troubleshooting OAuth2.0. This is a common error and you may face it while making any API call.
3. Errors with status code 403
Possible Reasons
You will face this error when there is no authorization to perform an action. For instance,
- The user does not have permission to perform a specific action.
- The feature is not supported for your organization.
Some of the common Error Codes and Messages under 403 are:
a. NO_PERMISSION: permission denied
{ "code": "NO_PERMISSION", "details": { "permissions": [ "Crm_Implied_View_Leads" ] }, "message": "permission denied", "status": "error" } |
Description
The particular user does not have the permission to perform that specific action. The above error is thrown when a user who does not have permission to access the Leads module tries to retrieve Leads using Get Records API.
To update the permission to a user's profile, go to Setup > Users and Control > Security Control > Profile, and enable the necessary permissions from the list.
For the system-defined profiles like the Administrator and Standard, you will not be able to modify permissions other than basic permissions and few extension permissions. This is a common error and you may face it while making any API call.
b. FEATURE_NOT_SUPPORTED: <<varies based on feature>>
{ "code": "FEATURE_NOT_SUPPORTED", "details": {}, "message": "The Multi-Currency feature is not available except the Enterprise and higher editions.", "status": "error" } |
Description
You will face this error when you are trying to access a feature that is not yet enabled for your account. Refer to the corresponding API document for more details. You may face this error in the Currencies API.
4. Errors with status code 404
Possible Reasons
You will face this error when the system can communicate with the server, but the server could not find the requested resource.
a. INVALID_URL_PATTERN: Please check if the URL trying to access is a correct one
{ "code": "INVALID_URL_PATTERN", "details": {}, "message": "Please check if the URL trying to access is a correct one", "status": "error" } |
Description
The URL specified has syntactical errors. Refer to the specific API doc to get the correct Request URL. This is a common error and you may face it while making any API call.
We hope you found this post useful. Keep a tab on this series for more exciting topics!
Reach out to us at support@zohocrm.com if you have any questions, or let us know in the comment section.
Cheers!
Access your files securely from anywhere
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Sneha Sridharan
Sticky Posts
Kaizen #198: Using Client Script for Custom Validation in Blueprint
Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.Kaizen #226: Using ZRC in Client Script
Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In thisKaizen #222 - Client Script Support for Notes Related List
Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore howKaizen #217 - Actions APIs : Tasks
Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.Kaizen #216 - Actions APIs : Email Notifications
Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Better use of contacts
Zoho inventory has the ability to add multiple contacts to customers. However Zoho inventory doesn't currently provide a way to link a contact to objects like sales orders. This means that while you can tell what company has placed a sales order you can'tHow can we add products using a Wizard?
We want to create a Wizard to add products. Why is there no possibility to use the products module when creating a wizard?Orphan email alias blocking user creation – backend cleanup required
Hello Zoho Mail Support, I´m unable to assign or create the address xx@iezzimatica.ar in my organization. Current situation: Alias cannot be assigned to any user (system says it is already in use) New user with this address cannot be created Address doesEnsure Consistent Service Delivery with Comprehensive Job Sheets
We are elated to announce that one of the most requested features is now live: Job Sheets. They are customizable, reusable forms that serve as a checklist for the services that technicians need to carry out and as a tool for data collection. While onSomething wrong with client script??
Someone have the same feeling? Client script behavior become very strange..API 500 Error
Hello amazing ZOHO Projects Community, I get this message. How can we solve this? { "error": { "status_code": "500", "method": "GET", "instance": "/api/v3/portal/2010147XXXX/projects/2679160000003XXXX/timesheet", "title": "INTERNAL_SERVER_ERROR", "error_type":Polish signer experience to compete with docusign
I would like to suggest that someone spend the little bit of time to polish the signer experience, and the email templates to more of a modern professional feel. They are currently very early 2000s and with some simple changes could vastly improve thehow to change the page signers see after signing a document in zoho sign
Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!Digest Janvier - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Le premier mois de l’année est déjà derrière nous ! Découvrons ensemble comment s'est passé janvier pour Zoho Community France. Nous avons démarré le mois avec une nouvelle intégration entre Zoho Desk et Zoho Contracts. Cettecontact support
I have 2 request for a phone call and not received one call as promise!Can we fetch Deal owner and Deal owner email with COQL?
While fetching deal deatils with coql api and while fetching deal owner name and email it is just giving owner id not ginving name and email https://www.zohoapis.in/crm/v2/coqlZoho Social - Cliq Integration / Bot
Dear community / zoho, I am looking for a way to create a bot within Zoho Cliq to update my colleagues about our Zoho Social activities. For example, if a new post is published, it would be great if this post automatically would be shared in our socialComment to DM Automation
Comment to DM automation feature in Zoho Marketing Automation, similar to what tools like ManyChat offer. Use case: When a user comments on a social media post (Instagram / Facebook), the system should automatically: Send a private DM to the user CaptureSend / Send & Close keyboard shortcuts
Hello! My team is so close to using Zoho Desk with just the keyboard. Keyboard shortcuts really help us to be more efficient -- saving a second or two over thousands of tickets adds up quickly. It seems like the keyboard shortcuts in Desk are only forHandling Agent Transfer from Marketing Automation Journey to SalesIQ WhatsApp
We are currently using Marketing Automation for WhatsApp marketing, and the features are great so far We have a scenario where, during a campaign or journey, we give customers an option to chat with our sales team. For this, we are using SalesIQ WhatsAppWebinar - Getting Started with Zoho LandingPage
Want to launch landing pages that support real marketing goals? This webinar is designed to help you understand the role landing pages play in your overall campaigns and how they contribute to lead generation and conversions. During this session, you’llIncrease Round Robin Scheduler Frequency in Zoho Desk
Dear Zoho Desk Team, We hope this message finds you well. We would like to request an enhancement to the Round Robin Scheduler in Zoho Desk to better address ticket assignment efficiency. Current Behavior At present, the Round Robin Scheduler operatesZoho mail to contacts and leads, but not to accounts?
We use the accounts tab a lot for our business because they can be linked to the sales orders. Now we want to use the mail add on to link communication of our emails to our accounts. However this is only possible for contacts and leads? It would be convenientMarketing Tip #19: Upsell on product page to increase order value
Upselling doesn’t have to feel pushy. It can actually feel helpful when done right. Think "people also bought", upgrades, add-ons, or complementary items. A smart upsell increases your average order value and improves the customer experience by makingCRM limit reached: only 2 subforms can be created
we recently stumbled upon a limit of 2 subforms per module. while we found a workaround on this occasion, only 2 subforms can be quite limiting in an enterprise setting. @Anonymous User I've read about imminent increase of other components (e.Kaizen #198: Using Client Script for Custom Validation in Blueprint
Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.オンライン勉強会のお知らせ Zoho ワークアウト （2/19 参加無料）
ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 2月開催のZoho ワークアウトについてお知らせします。 今回はZoomにて、オンライン開催します。 ▶︎参加登録はこちら（無料） https://us02web.zoom.us/meeting/register/6AyVUxp6QDmMQiDGXGkxPA ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは？ Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目指すイベント「ZohoRemoving Tables from HTML Inventory Templates - headers, footers and page number tags only?
I'm a bit confused by the update that is coming to HTML Inventory Templates https://help.zoho.com/portal/en/kb/crm-nextgen/customize-crm-account/customizing-templates/articles/nextgen-update-your-html-inventory-templates-for-pdf-generator-upgrade It saysAbility to Link Reported Issues from Zoho Desk to Specific Tasks or Subtasks in Zoho Projects
Hi Zoho Desk Team, Hope you're doing well. When reporting a bug from Zoho Desk to Zoho Projects, we’ve noticed that it’s currently not possible to select an existing task or subtask to associate the issue with. However, when working directly inside ZohoHow do i move multiple tickets to a different department?
Hello, i have several tickets that have been assigned to the wrong department. I am talking about hundreds of automatically generated ones that come from a separate system. How can i select them all at once to move them to another department in one go? I can select them in "unsassigned open tickets view" but i can't find a "move to another department" option. I also can't seem to assign multiple tickets to the same agent in that same view. Could somebody advice?Set Default Status of Assembly to "Assembled" When Entered in UI
I've just discovered the new "confirmed" status of Assemblies within Inventory. While I understand the intent of this (allowing for manufacturing planning and raw material stock allocation), it was initially confusing to me when manually entering someHow to apply customized Zoho Crm Home Page to all users?
I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user hasPlug Sample #14: Automate Invoice Queries with SalesIQ Chatbot
Hi everyone! We're back with a powerful plug to make your Zobot smarter and your support faster. This time, we're solving a common friction point for finance teams by giving customers quick access to their invoices. We are going to be automating invoiceEnrich your contact and company details automatically using the Data Enrichment topping
Greetings, I hope you're all doing well. We're happy to announce the latest topping we've added to Bigin: The Data Enrichment topping, powered by WebAmigo. This topping helps you automatically enhance your contact and company records in Bigin. By leveragingZoho Billing Partial Proration...
Hi, In Zoho billing, we offer upgrades, downgrades, suspends, and resumes. We use online payment for most subscriptions, but have only a few that are offline, but we treat them the same either way.. We prorate only parts of these changes.. Right now zohoGetting Subform Fields to Display Top to Bottom
I have a form where the fields are all in one column. I want to insert a subform where the fields are stacked in one column as well. I have built both the form and subform but the subform displays the fields from left to right instead of a stacked column. This will cause a problem displaying the subform correctly on mobile apps. How can I do this please?' Here is my form with subform now. As you can see the subform "Follow Up Activity" is displaying the fields left to right. I need them to go top[Feature Deprecated] Gamescope in Zoho Projects
This feature is no longer available. All work and no play makes Jack a dull boy. Well, yes. That's true! Tiring work, buzzing coffee makers, busy turnstiles , occupied meeting rooms, back-to-back status updates and what not. Your everyday routine need not have to be this hectic. It can be more rewarding. It can be more fun. Zoho Projects believes in this fact and hence has launched Gamescope - A module that turns every project into an exciting game and boosts the spirit of your team by leaps andCreating a task, i can not work out how to get ID for What_Id
hi From Module A function I map Module B record reference membershipid (ours). I need Module B Zoho ID to create the related to on task. All examples i've seen start with the Zoho ID. void automation.LTM_Assign_Dispute_Task(String membershipid) { tryCan't connect to POP and SMTP over VPN
I use Thunderbird to access Zoho Mail via POP and SMTP. I have configured an app-specific password for Thunderbird to use. Everything is properly configured and works correctly — until I enable my VPN. I'm using a paid commercial VPN service (Mullvad).my zoho mail is hacked
my email is sending my username and password to people i dont knowSuministrar accesos
Asunto: Enable UPLOAD_RULE for API Attachments Mensaje: Hola, Necesito habilitar la capacidad de subir attachments vía API en Zoho Mail. Actualmente recibo el error: "UPLOAD_RULE_NOT_CONFIGURED" al usar el endpoint: POST /api/accounts/{accountId}/messages/attachmentsIntroducing real-time document commenting and collaboration in Zoho Sign
Hi, there! We are delighted to introduce Document commenting, a feature that helps you communicate with your recipients more efficiently for a streamlined document signing process. Some key benefits include: Collaborate with your recipients easily withoutTicket Loop from Auto Responce
We’re seeing an issue where a client’s help desk triggers a ticket loop. When they email us, our system creates a ticket and sends the acknowledgement. Their system then creates a ticket from that acknowledgement and sends one back to us, which createsHow to make rule to filter out some emails from receiving the notification "Receiving a new ticket"?
Good Morning, We are currently using the "Receiving a new ticket" notification rule to provide that auto reply template to a customer that emails us for support. However, there are some emails we don't want to receive this auto-reply. Where can I setZoho Signatures Missing
In the past after collecting signatures from two different PDFs I would merge them by calling an api and the signatures would appear in the combined PDF. Recently the signatures have disappeared whenever I combine the PDFs together. Why did this randomlyNext Page