Problem with fetching Tasks module

Problem with fetching Tasks module

Hello,

I am working as a developer for Leadfeeder. We noticed a strange behavior for one of our customers. When we run synchronization, we fetch information about the Zoho configuration. One of the requests is GET with the following endpoint:


The problem is that we get the following error:

  1. BODY: {"code":"INVALID_MODULE","details":{},"message":"the module name given seems to be invalid","status":"error"}

I've checked other support topics, and it looks like it might be related to the module name. However, the Tasks module is not a custom module, so it should not be possible to change its name (and cause the INVALID_MODULE error). For other customers, the same request works fine (we get a correct response).

Can you please help me with that? I would like to know what causes this issue and how it can be solved (we will display this information to our customers).

Example dates when the issue occurred:
- 2020-01-27 08:14:54
- 2020-01-26 04:09:38
- 2020-01-25 09:36:35

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