Smarter data gathering with Query component in Wizards

Smarter data gathering with Query component in Wizards

Dear All,

Introducing the Query Component in Wizards for CRM! A smart search field that saves you time and effort, and helps you manage and gather data more efficiently than ever before.

Long and complex record entries can be overwhelming and prone to errors. That's where wizards come in handy. They provide an intuitive data collection method by breaking down lengthy forms into manageable sections.
 
Wizards already supported text and widget components. We've now powered it with the all-new Query component.

What is the Query component?

The Query component in Wizards is designed to aid users in managing and gathering data more efficiently by providing predetermined actions based on the results of a search query. The Query component operates as a search field with a search parameter and a preset comparator, which is subsequently matched against a field in the current or related module.
 
Just enter your search criteria, and the Query component will perform actions based on the results!



When matching records are found, you can configure actions such as:
  • Selecting a record from eligible options and saving it in a lookup field,
  • Navigating to a specific screen,
  • Displaying widgets or popup messages,
  • Displaying in-line messages within a field, and so on.

In cases where the search fails to find any matching records, the Query component provides the flexibility to create new records in the current or related modules, in addition to the actions described above.

Each action within the Query component can include static sub-criteria, allowing you to determine when the action should be triggered.
 
Furthermore, the Query component can be repurposed across any wizard within the same module. While the actions section can be customized, the target field and comparator aspects of the Query component remain consistent.

Functionalities of the query component

The Query component includes various functionalities that can be used in different ways. For instance, the system can check for free delivery availability when a user enters a pin code, and the resulting message can be shown inline to the field or in a pop-up. Similarly, the component can be used in the web check-in module, where the query is designed to find the passenger with a specific PNR in the passenger module and associate them with the check-in module status.

Here is a detailed GIF of the configuration of a query component

Points to be noted

  • Only one query component is allowed per screen, whereas each wizard can accommodate up to five query components.
  • A maximum of 3 query components can be created per module.
  • Each screen of the wizard should contain only one query component.
That's all about the enhancement. Let us know of your feedback and suggestions below.
 
For more details on creating a wizard, read our help doc. 

Thanks!
Sohel

P.S. Query component is currently available for all users in all DCs. 

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • Kaizen #198: Using Client Script for Custom Validation in Blueprint

                                                                Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
                                                              • Kaizen #226: Using ZRC in Client Script

                                                                Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
                                                              • Kaizen #222 - Client Script Support for Notes Related List

                                                                Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
                                                              • Kaizen #217 - Actions APIs : Tasks

                                                                Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                              • Kaizen #216 - Actions APIs : Email Notifications

                                                                Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ



                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Markdown for Desk?

                                                                                                                  Hi, my company wants to use markdown for formatting text in Desk (in all modules there, especially Tickets and Helpcenter). Zoho already offers use of markdown in several products (see https://help.zoho.com/portal/en/kb/backstage/microsite-guide/formatting-with-markdown/articles/formatting-with-markdo)
                                                                                                                • Change Currency symbol

                                                                                                                  I would like to change the way our currency displays when printed on quotes, invoices and purchase orders. Currently, we have Australian Dollars AUD as our Home Currency. The only two symbol choices available for this currency are "AU $" or "AUD". I would
                                                                                                                • Calendar not working

                                                                                                                  Are we the only ones. On any browser we cannot click on any of our calendar appointments and get them to open. They just make the browser loop. WE have reached out and have been told they are working on it. The office staff are really stuck. The point
                                                                                                                • WhatsApp Message Template Quick Reply Buttons

                                                                                                                  Hello, I created my first Message Template to overcome the 24-hr messaging window and it was approved by WhatsApp/Meta. When I go to Meta, I also see that template brought from Zoho Desk, and used it via Zoho Desk IM. However, I notice that when in Meta's
                                                                                                                • Account in Quick View Filter

                                                                                                                  I have a report that I often run against a specific Account. Every time, I have to go into the edit menu and change the Advanced Filter. I would prefer to use the Quick View Filter, but it does not allow me to use the one and only field that makes any
                                                                                                                • Set Display for Numbers/Currency/etc with Client Script/Customization in Canvas List Page

                                                                                                                  Is it possible to set a display mask for a number/currency field using Client Script or customization? I have custom fields that I would like to keep the decimal places for calculation purposes, but do not need them displayed to the user. So 101.3568
                                                                                                                • 136.143.188.51 blocked by spamcop

                                                                                                                  Zoho mailserver seems to be blocked by spamcop. Cant send mail to my customer. Not sure what to do.
                                                                                                                • 🚀 WorkDrive 5.0: Evolving from a file sharing app to an intelligent content management platform: Phase 2

                                                                                                                  Hello everyone, WorkDrive's primary focus has always been to provide an intelligent and secure content management platform, simplify collaboration, and be the central repository of files for all Zoho apps. In our previous announcement, we unveiled the
                                                                                                                • i keep see there is a connetion issue connecting 3rd party api on zoho when using zia

                                                                                                                  hi there , i have set up open ai api to zoho zia (copied and pasted to zoho zia) but I keep getting notificaiton "there is a connetion issue connecting 3rd party api on zoho" when using zia on top when click zia and try to type in word there
                                                                                                                • Deleting Fields in CRM Deletes Views in Analytics

                                                                                                                  Hey friends! I'm having some issues when we modify some fields within ZohoCRM. There are times where we need to sunset a field and eventually completely remove it. In these instances, it seems like a lot of views are removed in Analytics. This ranges
                                                                                                                • Zoho Desk Android and iOS app update: Access multilingual templates on the IM module

                                                                                                                  Hello everyone! We have introduced multilingual templates on the IM module of the Zoho Desk mobile app allowing you to send IM template messages in translated versions. iOS: Android: Please update the app to the latest version directly from the App Store/
                                                                                                                • Does Zoho offer a full WhatsApp Marketing Platform (like WATI / GallaBox)?

                                                                                                                  lm exploring WhatsApp marketing and I’d like to understand what options are available within the Zoho ecosystem. Currently, I see: Zoho SalesIQ has a broadcast option, but it seems very limited — for example, it doesn’t support uploading contacts via
                                                                                                                • Custom buttons

                                                                                                                  Getting Error "You can only create 10 custom buttons per module" ! I already have more than 10 for 1 module before trying to create another. Is this a new restriction brought about by the all knowing what's best for businesses Zoho guru ? It would be
                                                                                                                • The Social Wall: October 2025

                                                                                                                  Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you ever
                                                                                                                • Client Script | Update - Support for List Page (Canvas) and Notes

                                                                                                                  Hello everyone! We are glad to announce two exciting updates in Client Script. Client Script support for List Page (Canvas) Client Script support for Notes These open the door to more dynamic and interactive customizations! 1. Client Script support for
                                                                                                                • Pincode Based Pricing

                                                                                                                  We want to give extra discount to customers within city limits because our shipping and packing costs are less. My proposal is assign list of pincodes to price list and assign the price list to customers whenever they sign up with pincodes. Also show
                                                                                                                • feature question: lookup field in Projects task layout

                                                                                                                  Hello, Below we have interface to configure a custom task layout, however, we need a lookup field to let pickup data from other apps, such as Zoho CRM Products module, is that possible or already in your roadmap? or a workaround to achieve it? Thanks in advance.
                                                                                                                • What's New in Zoho Analytics - October 2025

                                                                                                                  Hello Users! We're are back with a fresh set of updates and enhancements to make data analysis faster and more insightful. Take a quick look at what’s new and see how these updates can power up your reports and dashboards. Explore What's New! Extreme
                                                                                                                • Zoho Analytics & SQL Server - Live connect

                                                                                                                  Below are the steps I did Created a fresh database and table in my own virtual server Created a new data source connection with live connect I was able to select the tables and created the data source successfully I am getting the error when I try to
                                                                                                                • Explore the Redesigned Quotes Module in Zoho Billing

                                                                                                                  Dear users, We’re excited to introduce a refreshed look for the Quotes details page in Zoho Billing! This update brings you a more efficient user interface experience without changing your existing workflow. We've enhanced layouts with organized tabs,
                                                                                                                • Latest updates in Zoho Meeting | Create departments, Share PDF files

                                                                                                                  Hello all,   You can now create departments to group team members within your organization. This will make it easier for you to organize department-level meetings and invite members. In webinars, use the Share material feature to share PDF files directly
                                                                                                                • Unify All Zoho Video Meeting Experiences into One Standardized Platform

                                                                                                                  Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho
                                                                                                                • Import VAT Kenya

                                                                                                                  Hi. I am quite lost on how to account for VAT when importing. We are an import and distribution company and when importing we get a customs entry with VAT which we pay and claim for this VAT as we do our monthly sales. My question is how to record this
                                                                                                                • [Free Webinar] Product Updates: Quick Catch-Up Session - Part I - Creator Tech Connect

                                                                                                                  Hello Everyone! We welcome you all to the upcoming free webinar on the Creator Tech Connect Series. The Creator Tech Connect series is a free monthly webinar featuring deep-dive technical sessions designed for developers, administrators, and app builders.
                                                                                                                • Project expenses in Zoho Books

                                                                                                                  Just the way timesheet is used to calculate labour cost for a particular project, how do i record other expenses against a project such as materials and consumables used for the project? So that under report, I can view the total amount expended on each
                                                                                                                • Blueprint status change

                                                                                                                  I want to change the Blueprint status of a workflow. The status is completed automatically when I added the record through API call. But I want to make it active, I don't see any options for this. Even if I draw transition from any stage , it is not visible
                                                                                                                • What is going on with GMail extension.

                                                                                                                  Suddenly, it is popping up and saying "Please wait while we work our magic... 10%" and it sits there. Yesterday I waited for an entire hour call and it never got further. Today, it's not resolved. Is there a fix I can do? I've tried all the typical
                                                                                                                • Marketing Tip #6: Cross-sell with related products

                                                                                                                  Don’t let customers stop at just one product. Suggesting related or complementary items improves the shopping experience and increases order value. Try this today: Use the Item Recommendations feature in Zoho Commerce and add two to three suggested items
                                                                                                                • i cannot use <b></b> to bold the message in Creator C6!!!!???What?

                                                                                                                  Dear experts and friends, Now Creator 6 blocking us from using <b></b> Anyone facing this issue? I faced it on Creator C6 Previously, it used to work. Now failed to work. Faint~ Seek guidance from everyone on how to bold the message. The super simple
                                                                                                                • Zoho Writer - Option to Export as .zdoc format

                                                                                                                  I've noticed that it's not possible to export a Zoho Writer Document in the .zdoc format. Isn't zdoc, Zoho Writer's own format? My use case is that I sometimes need to create quite complex documents with floating elements, which sometimes need to become
                                                                                                                • [Announcement] Enhanced Merge APIs of Zoho Writer for automating document generation using Zoho Apps data

                                                                                                                  Hi users, With the record_id parameter in Zoho Writer's Merge APIs, fields related to the given record id is automatically fetched from the Zoho app. You don't have to spend time manually mapping the records and fields in the Deluge code. Here is a sample
                                                                                                                • Pin multiple columns and adjust column widths in CRM subforms

                                                                                                                  Hello all, Subforms act as secondary forms or tables in which you can associate multiple line items to a primary record and thereby ensure more structured and comprehensive data organization. We've made some recent enhancements to subforms. Here's what's
                                                                                                                • [Webinar] Automate sales and presales workflows with Writer

                                                                                                                  Sales involves sharing a wide range of documents with customers across the presales, sales, and post-sales stages: NDAs, quotes, invoices, sales orders, and delivery paperwork. Generating and managing these documents manually slows down the overall sales
                                                                                                                • Automate insurance document workflows with Zoho Writer

                                                                                                                  Insurance companies have to deal with creating and managing complex documents and forms, such as policy applications, explanation of benefits documents, brochures, renewals, and claim forms. Handling all of this manually is hugely time and effort intensive,
                                                                                                                • Latest updates in Zoho Meeting | New End of session notification to remind everyone about the session end time

                                                                                                                  Hello everyone, We’re excited to share a new feature for Zoho Meeting ; End of session notification. With this new setting, you can choose to remind all participants or only the host about the scheduled end time of a meeting. You can also choose when
                                                                                                                • [Webinar] Zoho Writer for SCM and logistics

                                                                                                                  Creating, sharing, and distributing complex documents are constant challenges in the SCM and logistics industry. That's why our next webinar is focused on how to simplify these document workflows. Join us on Jul 10, 2025 for a Zoho Writer webinar designed
                                                                                                                • [Webinar] Zoho Writer for the manufacturing industry

                                                                                                                  Creating, sharing, and distributing complex documents are constant challenges in the manufacturing services industry. That's why our next webinar is focused on how to simplify these document workflows. Join us on May 8, 2025, for a Zoho Writer webinar
                                                                                                                • Add Comprehensive Accessibility Features to Zoho Writer

                                                                                                                  Hello Zoho Writer Team, We hope you are doing well. We would like to submit a feature request to enhance Zoho Writer with a full set of accessibility tools, similar to the accessibility options already available in the Zoho Desk agent interface. 🚧 Current
                                                                                                                • [Webinar] Simplifying document workflows in financial services with Zoho Writer

                                                                                                                  Creating, sharing, and distributing complex documents are constant challenges in the financial services industry. That's why our next webinar is focused on how to simplify these document workflows. Join us on April 10, 2025, for a Zoho Writer webinar
                                                                                                                • [Zoho Writer Webinar] Learn how to simplify your HR operations: Part 2

                                                                                                                  Hi Zoho Writer users, We're excited to announce the Zoho Writer webinar for July 2024: Learn how Zoho Writer can simplify your HR operations: Part 2. This webinar will focus on how Zoho Writer can help HR teams streamline and automate their entire hiring
                                                                                                                • Next Page