The Social Wall: June 2024

The Social Wall: June 2024



Hey everyone,

June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look!

Add first comment for Facebook, LinkedIn posts and YouTube videos 

Similar to Instagram, you'll now be able to add the first comment to your Facebook and LinkedIn posts, as well as YouTube videos, as you publish or schedule your posts. If you've been wondering whether your post's caption looks too long along with the content and hashtags, this is your cue to sort them out and post a part of it as the first comment so you neither have to miss out on the engagement you'll be aiming to achieve nor on the content you want to add to the post! You can also sort these hashtags into groups, so you just have to add the particular group to your compose window while posting.


Create collaborative posts on Instagram  

You can now create collaborative posts with other Instagram users. You just have to curate it by adding relevant content, media, hashtags, and invite up to 3 Instagram users to collaborate on the post. These users will be automatically tagged in the post, and the post will also appear as a part of their grid once they accept the invitation to collaborate. You can monitor the status of your invite next to the particular post under the Posts tab. Collaborating means your post will reach a lot more people and encourage them to engage with the post as all the engagement received will be shared across the collaborated accounts.   


Add a note and event, view drafts, and a lot more in the revamped publishing calendar 

The Social Calendar just got a new look! You'll now be able to navigate easily to see a monthly, weekly, and daily view of your publishing calendar. You can choose the desired time zone and time format, as well as marking either Sunday or Monday as the start of the calendar week. You can also now view all your drafts in the calendar view. Edit or delete the draft directly by just clicking the specific day for which you've drafted the post. Keep track of everything that happens in your day by adding the points as notes to the specific day. Never miss out on any important event or campaign anymore by marking them on your calendar. These events can be on a single day or can be extended for up to six months. You can also be sure about your plan for the social calendar by viewing all your holidays, specific to your region, in the calendar view! With all these exciting features, your Social Calendar is now your ultimate tool for staying organized and planning more efficiently.


Zoho Social mobile updates 

You can now tag a location to your Facebook and Instagram posts while posting from your Zoho Social iOS mobile application. In addition, you can view details like Alt text, Instagram First comment, location, and more in the Posts tab.  

Social Sessions

In episode 7 of #SocialSessions, we saw Melani Deziel, Co-founder of Creator Kitchen, take us through the benefits of re-purposing content, how to create more with less, and how you can use the same content in different formats for different audiences.



In episode 8, digital creator Stephanie Smith helps us understand how your content can be EPIC, and the what, why, and how of social media content creation for businesses.



We hope you can use these new updates to make your social media marketing journey easier. We'll come back next month with more updates.
Thank you. 

    Access your files securely from anywhere








                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • The Social Wall: October 2025

                                                              Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you ever
                                                            • The Social Wall: September 2025

                                                              Hello everyone, As we step into the fall season, some major updates are on the horizon. Meanwhile, here are the exciting updates we rolled out this September. Approvals in iOS Managing approvals just got more seamless on mobile. With this update, the
                                                            • The Social Wall: August 2025

                                                              Hello everyone, As summer ends, Zoho Social is gearing up for some exciting, bigger updates lined up for the months ahead. While those are in the works, we rolled out a few handy feature updates in August to keep your social media management running smoothly.
                                                            • The Social Wall: July 2025

                                                              Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.
                                                            • The Social Wall: June 2025

                                                              Hello everyone, We’re back with June Zoho Social highlights. This month brought some exciting feature updates—especially within the Social Toolkit—to enhance your social media presence. We engaged with several MSME companies through community meet-ups


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方







                                                                                                              • Recent Topics

                                                                                                              • Cannot reject empty expense report

                                                                                                                Hello, We are currently having issues with two empty expense reports where if we try to reject them, either manually or through the REST API, we get error 114016, which says some of the expenses have already been billed and must be removed. I'd appreciate
                                                                                                              • Use of Zia within Forms

                                                                                                                I have noticed that recently you have added Zia to help create forms from scratch. Would it be possible to add Zia functionality to free text fields for form submissions or if this is already on the roadmap an ETA for this please? We have a lot of field
                                                                                                              • Default in fields on Form B based on the user selection in Form A

                                                                                                                Hi Everyone, I have added an action button to a form report to bring up a new form based on user selection, see it indicated in red below: Then when the ne form loads, I want to default in some of the fields based on the record the user was selected on.
                                                                                                              • Last activity time is acting like last modified time

                                                                                                                When i edit the description or any field in the potential, account, contact and lead, the Last Activity Time is being updated like the Modified Time. This is messing all workflows and reports and we are unable to track real last time of activities like
                                                                                                              • Enhancements to the formula field in Zoho CRM: Auto-refresh formulas with the "Now" function, stop formula executions based on criteria, and include formulas within formulas

                                                                                                                Dear Customers, We hope you're well! By their nature, modern businesses rely every day on computations, whether it's to calculate the price of a product, assess ROI, evaluate the lifetime value of a customer, or even determine the age of a record. With
                                                                                                              • HEX/RGB Color Input in Visual Editor

                                                                                                                Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to improve the color selection options in the Pagesense popup editor. Current Limitation: Currently, to set text colors, users must move the color slider manually.
                                                                                                              • CRM and Campaigns- tags not integrating?

                                                                                                                Hi! I am setting up an automation in zoho campaigns and it says the crm is integrated...but when I want to use a trigger of a certain tag I created for people in the crm to denote those who purchased, it doesnt have that tag available as an option in
                                                                                                              • Maximum limit of rows exceeded

                                                                                                                I am trying to add a row to a spreadsheets that has fewer than 60 rows. I keep getting an error message that says I have exceeded the maximum limit of 65,536 rows. Any ideas out there?
                                                                                                              • Can't change form's original name in URL

                                                                                                                Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new
                                                                                                              • Tip #7: 5 formas de mantener tus listas de correo electrónico

                                                                                                                Tips and Tricks #7, adaptado de Susmit Sen ¡Hola, comunidad! Esta semana volvemos con nuestros Tips and Tricks para Zoho Campaigns. En esta ocasión, voy a darte algunos consejos para mantener limpias tus listas de correo electrónico, y empezar el 2021
                                                                                                              • Mail Merge related Lists

                                                                                                                When I try to merge an associated list the fields do not have a checkbox to choose them as it does in the tutorials. Am I missing something? Any ideas would be appreciated.
                                                                                                              • create-a-purchase-receive API issues

                                                                                                                Hello all, I'm trying to use the create a purchase receive inventory API documented here (https://www.zoho.com/inventory/api/v1/purchasereceives/#create-a-purchase-receive) however when I do am getting the following error {"code":9,"message":"The purchase
                                                                                                              • Zoho Pagesense really this slow??? 5s delay...

                                                                                                                I put the pagesense on my website (hosted by webflow and fast) and it caused a 5s delay to load. do other people face similar delays?
                                                                                                              • Heatmap: Missing Content Elements - Zoho Page Sense

                                                                                                                Hi there, I'm trying out Zoho Page Sense to generate heatmaps for my Wix pages. My problem: Some parts of my Wix pages don't show on my heatmap, the heatmap is just empty there. Maybe Wix default lazy loading setting causes this error? Is there a way
                                                                                                              • Marketing Tip #3: Use social proof to build trust

                                                                                                                People trust people. Showcasing reviews, testimonials, or “bestseller” badges on your product pages can nudge hesitant buyers toward purchase. Try this today: Add one customer testimonial or highlight your top-selling product on your homepage. Or, do
                                                                                                              • Writing by Hand in "Write" Notes

                                                                                                                Hi there! I just downloaded this app a few moments ago, and I was wondering if there was a way to write things by hand in "Write" mode instead of just typing in the keyboard. It would make things a bit more efficient for me in this moment. Thanks!
                                                                                                              • Make CAMPAIGNS email look as simple as possible

                                                                                                                Hi there I'm trying to make my Campaigns email look as much like a normal email as possible. I'm a bit stuck with the "justification" of the email email block. Can I LEFT JUSTIFY the "whole email" to make it look "normal"? (Please see screenshot attached)
                                                                                                              • Zoho Sign Reminder email template

                                                                                                                Is there a template we can edit for the reminder emails? I don't see it in Settings / Choose a template
                                                                                                              • Preview an upload PDF or File

                                                                                                                I have a form where the customer has to upload a file (normally PDF - never jpeg)  When in report view I want to be able to preview the uploaded file without having to download it.  If I click on the upload it downloads to my computer, I want to be able
                                                                                                              • How to filter emails by Reply-to field?

                                                                                                                I receive a very particular newsletter from an association A registered on a website W (that is used by many associations), and the emails fields are not great: the From just contains the generic website's W's email, while A is only mentioned in the Reply-to
                                                                                                              • How to invite friends on other social media platforms to one of my group chats in arattai?

                                                                                                                Hello, I have formed chat groups in arattai. I want to invite my friends on other social media platforms like WhatsApp/ FB to one of my groups. Different friends would be invited to different groups. How to share an invite link of one of my groups to
                                                                                                              • Line spacing

                                                                                                                I coudn't decrease the line spacing to space smaller then a single line. There is too much space between the lines that make the document look ugly. Please fix that. Liran. fonar
                                                                                                              • Google Fonts Integration in Pagesense Popup Editor

                                                                                                                Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
                                                                                                              • Control Position of “X” (Close) Button in Popup Editor

                                                                                                                Hello Zoho PageSense Team, We hope you're doing well. We would like to request a customization improvement in the PageSense popup editor. Current Limitation: Currently, the position of the “X” (close) button is fixed and cannot be customized in the popup
                                                                                                              • Add Standalone “Save” Button in Pagesense Popup Editor

                                                                                                                Hello Zoho Pagesense Team, We hope you're doing well. We would like to request an important usability improvement in the Pagesense popup editor. Current Limitation: There is currently no dedicated Save button while building a popup. The only way to save
                                                                                                              • Text Direction Control in Pagesense Popup Editor

                                                                                                                Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to add text direction control in the Pagesense popup editor. Current Limitation: Currently, the popup editor does not provide native support for RTL (Right-to-Left)
                                                                                                              • Autosave in Pagesense Popup Editor

                                                                                                                Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance the Pagesense editor with an autosave functionality. Current Limitation: Currently, changes made in the Pagesense editor must be manually saved. In
                                                                                                              • Billing frequency is not displayed correctly.

                                                                                                                Hello There is an issue while displaying the billing frequency on a subscription quote. I am able to activate the subscription details and get this lovely overview: If I am adding a Plan which I charge quarterly, first of all it should be possible to
                                                                                                              • Creating Secret via Vault API

                                                                                                                Hi I am trying to create a secret through vault api.  This is the response I get. One thing I am not sure is how to decrypt the secretdata, how to get the secrettypeid? {     "operation": {         "result": {             "error_code": "",             "message": "Sorry, we are unable to process your request.",
                                                                                                              • Is It Possible to Hide Menu Option from Main Navigation?

                                                                                                                Is it possible to hide a menu option, e.g. Admin, from the Main Navigation based on some criteria, e.g. login = zoho.adminuser
                                                                                                              • Unleash the power of detail, with Table View.

                                                                                                                What use is context that's not available where you need it? With this in mind, we bring you the Table View. This feature will add more power to the way you organize and work through your ticket load. Table View comes in handy when you want more control over the ticket information you see. This is a nifty tool for users who find themselves limited in terms of the level of information that is being offered in the Classic View and Compact View. With an upper limit of 15 columns, agents can glean most
                                                                                                              • Kaizen #126 - Circuits in Zoho CRM - Part 1

                                                                                                                Hello everyone! Welcome back to another week of Kaizen! Today, we will discuss an exciting topic—Circuits in Zoho CRM. For starters, we will discuss what Circuits are, how beneficial they are for businesses, different views of a Circuit, and the different
                                                                                                              • 'Statement of Accounts does not exist' error received, when creating PO using api in Zoho Inventory

                                                                                                                Here is request json -- JSONString = { "date": "2019-09-24", "purchaseorder_number": "PO-6-1", "delivery_date": null, "delivery_org_address_id": 36221200000056XXX, "vendor_id": 362212000000564XXX, "attention": "Testing", "line_items": [{ "unit": "Pieces", "account_id": 36221200000003XXX, "quantity": 1, "item_id": 362212000000049XXX, "tax_type": "", "tax_name": "", "name": "One HD", "purchase_rate": 85, "tax_percentage": 0, "item_total": 85.00, "tax_id": "", "warehouse_id": 362212000000564XXX }] }
                                                                                                              • Multiple clients in one project

                                                                                                                Hi team, What is the possibility to have more than one client to be linked for one project in the Zoho Books? Our business model is to have a project, and this project have expenses/bills, as well, we issue invoices for this same project to several customers.
                                                                                                              • Workdrive on Android - Gallery Photo Backups

                                                                                                                Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma
                                                                                                              • Rendering PDF to view on page

                                                                                                                My company upload lots of PDF files onto Zoho. But every time we open it, it downloads the file instead of viewing it on the web page. Does Zoho allow uploaded PDF files to be rendered to view on web page yet? I've been trying to use <embed> or <object> but it cannot be loaded.  (similar thread: https://help.zoho.com/portal/community/topic/how-to-open-a-pdf-file-of-a-view-in-preview-mode)
                                                                                                              • Dynamically Fetching Lookup Field Display Value

                                                                                                                I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of the
                                                                                                              • Ability to Create New Items When Zoho Trident is Minimized via tray or taskbar icon

                                                                                                                Allow users to create new items (emails, calendar events, tasks, etc.) directly from the system tray icon or by right clicking the task bar icon, even when the window is minimized or not actively running in the foreground. This enables quick access to
                                                                                                              • I can not see Undeliverable emails from my Mass Email Leads activity in CRM

                                                                                                                I am sending email templates and I can not see the Undeliverables? I only receive the "Out of Office" replies and any manual replies from the lead. Can you please let me know where the Undeliverable emails are sent so I can use the information to clean up the database?
                                                                                                              • Select Zoho Contacts as Meeting Participants in Zoho Cliq

                                                                                                                Hello Zoho Cliq Team, We hope you're doing well. We would like to request an enhancement to the meeting scheduling functionality in Zoho Cliq. Current Limitation: When scheduling a meeting in Zoho Cliq, participants can only be selected from: Organization
                                                                                                              • Next Page