Tip of the week 58: Crafting email newsletters during the time of crisis

Tip of the week 58: Crafting email newsletters during the time of crisis



In the past month or so, I've understandably received several coronavirus-related emails from the brands I use. Offering moral support to your customers, especially at unprecedented times like this, tells them you don't always mean business. I'm sure most of you are reading this saying, "Yes, I've done it already and will continue to do so. What's the takeaway for me here?"

However, wait, I'm going to discuss how you could execute your email campaigns faster during this remote work period. Also, I'll tell you how to ensure your emails being delivered to your audience's inbox. 

Faster execution of email campaigns 

 

With everybody embracing remote work, knowing a few time-saving methods help you send out your newsletters real fast. 

 

Here are some of them: 


     1. Ask your team to upload the imagery-related content to the Library so you can quickly convert them into newsletters using the Template Editor. Creating a folder (preferably with the campaign's name) in the Library and adding every content element there goes a long way





2. If you already have the HTML code, upload it to the Template Editor and convert it into a template in minutes 




3. Did you know that any sort of announcements you make in your website can be automatically converted and sent as emails to your audience? It's called RSS-to-Email Campaign. If your website has a RSS feed/content block, you can configure certain tags to pull in different parts of your (website) content to your email. A RSS-to-Email Campaign can be created by: entering the URL of your RSS feed, choosing the time zone, and scheduling the date and time 


 

Quick reference: Here's a remote work guide for email marketers prepared by a fellow marketer.  


COVID-19 templates from Zoho Campaigns 

 

Realizing that instant and empathetic communication is the need of the hour, Zoho Campaigns has added a set of COVID-19 templates to its ready-made collection. 




Designed using the industry-advised standards, the highlights of these templates are: 


           1. Usage of web font that's recognized and supported by all email clients 

          2. Lightweight HTML code for smooth rendering 
          3. Emphatetic content crafted to meet different messaging needs 

Other ready-made templates 

 

Zoho Campaigns also has pre-made templates in multiple categories. Simply pick one that suits your need, fit the content, and you're ready. However, you should check off a few things design- and content-wise to boost your email deliverability. 

 

Note: The following checklist is also for those who design their templates from scratch. 

 

Your checklist 

 

1. Maintain a 40:60 image-to-text ratio. 

2. Use fonts that are considered web safe. 

Note: The pre-loaded fonts found in today's email marketing software fall under the web safe category


3. While designing templates on your own, ensure the HTML code is lightweight. The lighter it is, the better your templates' rendering. 


4. Embed your hyperlinks as CTA buttons. 


5. Avoid using too many hyperlinks. 


6. Shy away from using shortened URLs. 


7. Always preview how your templates render across devices and platforms. 

Note: Zoho Campaigns helps you do this effectively with Litmus integration

 

Quick reference: Here's an extensive email design guide written by a fellow marketer. 



 

Hope this helped! A huge shout out to everyone who's practising social distancing while keeping work intact. 

Regards, 
Aravindhan S

    Access your files securely from anywhere

          Zoho Developer Community




                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day



                                        Zoho Marketing Automation
                                                • Sticky Posts

                                                • Tip of the week 03 - Sending emails in batches

                                                  Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
                                                • Tip of the week 04 - Know about your recipients' 'prime open time.'

                                                  In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
                                                • Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

                                                  Hi email champs,  As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability.  Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
                                                • Email Deliverability Tip #3: Seal the deal with the preheader

                                                  In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
                                                • Tip of the week 15 - Add subscription-preferences option. Drive more engagement.

                                                  If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers.  You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds. 


                                                Manage your brands on social media



                                                      Zoho TeamInbox Resources

                                                        Zoho DataPrep Resources



                                                          Zoho CRM Plus Resources

                                                            Zoho Books Resources


                                                              Zoho Subscriptions Resources

                                                                Zoho Projects Resources


                                                                  Zoho Sprints Resources


                                                                    Qntrl Resources


                                                                      Zoho Creator Resources



                                                                          Zoho Campaigns Resources


                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • Automatic Sitemap Generation

                                                                                                    Guys are all right? Doesn't make sense for me to have to generate a map site and upload it... because it's not automatically generated just as it is done in WIX? where the customer doesn’t have to worry about this.
                                                                                                  • SEO improvements with ZIA

                                                                                                    Are you okay? I would like to bring an idea that would be amazing to improve the product that is the possibility of being able to improve the SEO of the pages (this of each page or each article on the blog) through ZIA so that it could create page Summary
                                                                                                  • Automatically updating field(s) of lookup module

                                                                                                    I have a lookup field, which also pulls through the Status field from the linked record. When the lookup is first done, the Status is pulled through - this works perfectly. If that Status is later updated, the lookup field does not update as well. As
                                                                                                  • Initiating a SalesIQ Zobot from a custom button on Zoho Sites

                                                                                                    I have created a Zobot set to initiate on a custom action called "Fast_Answers". On Zoho Sites, I created a code snippet button and set it to on-click run the event called "Fast_Answers". I installed the SalesIQ integration code into the Zoho Sites Page
                                                                                                  • Zoho Desk -> Zoho Analytics : Where is the field for "Layout" ?

                                                                                                    I have many different layouts on my helpdesks and I want to be able to identify the stats for each one, however I can not file the field in the raw data from the Zoho Desk datasource. I thought it might be under "Tickets" but there is nothing. There is
                                                                                                  • Set resolution mandatory field

                                                                                                    Hi,  i have 2 questions:) : - i want to set the resolution field mandatory before close the ticket. Because for now, i can close the ticket without writing how i solve it - how can i setup zoho desk to receive ticket by email(e.g. clients sent email to support@mydomain.com) and it create a ticket in zoho desk
                                                                                                  • Zoho Assist "Agree and Download" Button "Greyed Out" ("Light Blued" Out)

                                                                                                    Anyone else having issue where support clients are unable to click "Agree and Download" to access the client so that we can provide remote support? This is for "on demand" support via accessing the support page and entering the support key and name. This
                                                                                                  • Project Billing with the Staff Hours Method in Zoho Projects

                                                                                                    The Staff Hours Billing Method in Zoho Projects allows you to bill your clients based on the actual time spent by each team member on a project, at the rate set for each user. This is useful for projects where different skill sets are needed and service
                                                                                                  • Creator Subform to CRM Subform

                                                                                                    Hello all, Has anyone successfully written data from a Creator Subform into CRM subform? I have a Creator form that once submitted creates a new Location in the CRM. Inside a Location there is a subform for hours of operation. I collect those hours in
                                                                                                  • custom fields not populating from deluge script into invoice

                                                                                                    Hello, I've created some Deluge script that is meant to take a few inputted invoice custom fields and calculate a few others. I can see when I execute the function that my inputted custom fields are being passed, yet im still ending up with all "null"
                                                                                                  • tax summation function - getting error

                                                                                                    Hello, I'm trying to create a function that adds all of individual tax rates from a few jurisdictions. I'm getting an error on line 9 - Value is empty and 'get' function cannot be applied. I've checked that I have data in each of the required fields,
                                                                                                  • Backstage / Zoho Books integration

                                                                                                    Hello. We have Zoho One and have slowly started using Backstage. Loving it. Problem is, we have ZERO accounting control over what is sold through this product. When will we be able to connect it to our existing Zoho Books tenant? Thank you very much!
                                                                                                  • Getting list of calendar events over api for zoho mail calendar

                                                                                                    Hi, I am using just Zoho mail without using Zoho CRM. I wanted to get all events booked in my zoho mail calendar through an api at regular intervals. I could find such API support for Zoho CRM calendar but not for zoho mail calendar. Can you kindly let
                                                                                                  • Allocate emails to user in a shared mailbox

                                                                                                    Hi, This might be obvious, but I cannot find the answer. I have 3 shared mailboxes so any team member can see the emails. Is there a way of allocating a specific email to a user so that it is their responsibility to deal with it? Thanks in advance.
                                                                                                  • Introducing Zoho Campaigns' own gateway for SMS campaigns

                                                                                                    We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expand
                                                                                                  • Update a lookup field in CRM from Creator using deluge

                                                                                                    I have a Creator form that creates a new account. When it creates the new account in the Accounts Module, I need it to also populate the Parent Account, which is a lookup field coming from the Module Parent Accounts, field Parent Account Name. I have
                                                                                                  • SMS Keyword Tracking in Zoho CRM From Zoho Campaigns

                                                                                                    Is there a way to track SMS leads in campaigns by associating them with specific keywords or codes? Additionally, can these leads be pushed to the CRM while retaining the keyword for tracking and reporting purposes?
                                                                                                  • Projects Multiselect API

                                                                                                    Having troubles setting a mutli select field via API. updateMap = map(); updateMap.put("UDF_MULTI1","picklist_id1,picklist_id2"); updateProjectRes = invokeurl [ url :"https://projects.zoho.com/restapi/portal/XXXX/projects/" + projectID + "/" type :POST
                                                                                                  • Bill quantity received / PO quantity

                                                                                                    PO's are raised & often the quantity received is greater than the PO quantity, so when we receive the bill & adjust the quantity on the bill we get.... Quantity recorded cannot be more than quantity ordered. This necessitates the adjustment of the PO
                                                                                                  • ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED

                                                                                                    Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered." 
                                                                                                  • Unused items should not count into the available number of custom fields

                                                                                                    Hey, I realized that unused Items reduce the number of available custom fields. I can't see a case where that makes sense. Especially in our case where we have two different layouts in Deals with a lot of different fields, this causes problems.
                                                                                                  • Introducing Bot Filtering for Accurate Email Campaign Analytics

                                                                                                    Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaign analytics: bot filtering. This feature helps you filter out bot-generated opens and clicks, ensuring your campaign reports reflect genuine
                                                                                                  • Tip 37: Time Log Restriction in Zoho Projects

                                                                                                    Timesheet in Zoho Projects helps you big time in entering log hours for the tasks and issues and approving them. Now, with the new Time Log Restriction option, you can set daily and weekly log hour limits. You can restrict users from entering extra log hours than the permissible limit. The limits are restricted to 24 hours per day and 168 hours per week by default based on business hours. To customize, navigate to Task & Timesheet settings under Portal Configuration in Zoho Projects setup and enable
                                                                                                  • Chart showing schedule

                                                                                                    I want to be able to create a chart for everyday to check and which of which driver is available on the timeframe. Here's my table Name City Day Start Time End Time Driver1 Medicine Hat Monday 11:45 AM 4:45 PM Driver 2 Medicine Hat Tuesday 11:00 AM 7:00
                                                                                                  • Multiple Vendor SKUs

                                                                                                    One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for
                                                                                                  • Zoho Payroll in France

                                                                                                    When will Zoho Payroll be available in France ?
                                                                                                  • Blueprint - 'On hold' state with an automatic transition?

                                                                                                    I think I'm missing something here so I'm hoping if I explain what I'm trying to achieve someone might be able to give me a way around it. We sometimes get request far in advance but we don't want to action them unless it is 7 days from when they are
                                                                                                  • HOW TO VIEW INDIVIDUAL COST OF NEWLY PURCHASED GOODS AFTER ALLOCATING LANDED COSTS

                                                                                                    Hello, I have been able to allocate landed costs to the purchase cost of the new products. however, what i need to see now is the actual cost price (original cost plus landed cost), of only my newly purchased products to enable me set a selling price
                                                                                                  • Calculate months and years between 2 dates on subform

                                                                                                    I am looking for a function syntax for an employment candidate to calculate the number of years and months (decimal format. eg 1.2 years) they are employed. I have their start date entered, but if the end date is blank, that tells me they are still employed
                                                                                                  • Combine related grouping values into categories in CRM analytical components

                                                                                                    Hello everyone, Analyzing large datasets can be challenging when dealing with numerous individual data points. It's often difficult to extract meaningful insights when information is scattered and ungrouped. To address this, we're adding options to create
                                                                                                  • How Kiosk Studio can simplify sales for bank employees | Kiosk Studio Session #4

                                                                                                    Hello everyone, Banks can boost revenue by cross-selling to their current customers. For example, they can sell credit cards, personal loans, and more to existing account holders. To do this, bank employees move all around the CRM, open and close records,
                                                                                                  • Tip #19 - Create checkbox tracker in your spreadsheet

                                                                                                    Hello Sheet users! We are here with yet another tip to help you get the most out of Zoho Sheet. Spreadsheets can be used to handle a variety of tasks, but ever tried using checkboxes to track the progress of your action items dynamically? Here's a sample
                                                                                                  • Integrate Oracle with ZOHO CRM

                                                                                                                         Please let me know if its possible to Integrate Oracle with ZOHO CRM. If yes then help me in doing it. 
                                                                                                  • UUIDs

                                                                                                    Has anyone coded a Universal Unique Identifier (UUID) generator in Deluge?
                                                                                                  • Introducing signer groups: Streamline signature collection and make it even faster

                                                                                                    Hello everyone, We're excited to introduce signer groups, a feature designed to make your signing process quicker, more efficient, and collaborative. With signer groups, you can send an envelope to a group of people, and any member of the group can open
                                                                                                  • Calendar - Recurring Event - End of Month and Last Weekday of Month

                                                                                                    How do I set a calendar event to recur on the last day of every month? How do I set a calendar event to recur on the last weekday of the month?
                                                                                                  • Duplicate Zoho Invoices and Sales Receipts

                                                                                                    We have been running into an issue where upon saving an invoice or a sales receipt, we get a duplicate: same information saved twice but with a different invoice id/number and sales receipt id/number. I have logged a ticket but so far no response. It
                                                                                                  • Introducing revamped Zoho Creator Developer Console—a powerful platform for developing and distributing apps

                                                                                                    Hello everyone! We're thrilled to announce the launch of the revamped Zoho Creator Developer Console—a dedicated platform designed specifically for Creator developers and Partners to build, test, and distribute apps to your clients. Developer Console
                                                                                                  • Phone App of CRM doesn't find contacts

                                                                                                    I open the crm to and do a contact search but nothing comes up. If I do a full zia search it will find an old note that is attached to a contact and I can open the contact. BUT I still can't enter notes of calls, set appointments, etc. It requests I go
                                                                                                  • [Product Update] Deprecation of 'Inbound Transport Details' module in Zoho Analytics - Amazon Seller Central integration

                                                                                                    Dear Customers, Please be informed that the Amazon Seller Central will be deprecating the 'Inbound Transport Details' module APIs effective December 20, 2024. As a result, this module will no longer be supported in the Amazon Seller Central - Zoho Analytics
                                                                                                  • Next Page