What's New in Zoho Expense: January - March 2023

What's New in Zoho Expense: January - March 2023

Hello customers,

We're happy to see you on the first quarterly What's New post of 2023. Over the past three months, we've developed interesting features and made enhancements to help you perform functions in Zoho Expense seamlessly. Let's dive right in and read all about them.

Preferred departure airport

You can now set up a preferred departure airport. Select the specific airport you usually depart from whenever you go on business trips and the airport will be prefilled in your trip creation forms. Based on the selected departure airport, Zoho Expense will gather the domestic airports and cities for your domestic trips. You can add your preferred departure airport in your Travel Profile or while creating a trip request.

To add the preferred departure airport under your Travel Profile, go to My Settings. Under the Basic Information tab, scroll down to Travel Profile. Click + Add Travel Profile, if you don't already have a travel profile, or click the Edit icon. Select the Preferred Departure Airport and click Save.



Add comments on expense details inside reports

If your report is Awaiting Approval, Approved, or Reimbursed, click the expense inside a report in the admin view, navigate to the Comments tab next to the Details tab to add your comments. No more switching to the report details page to add comments on your expenses.

To do this: Go to Admin View > Reports. Select a report and click an expense. Navigate to the Comments tab and add your comments.


Reject expenses inside reports

We've added a new preference for reports where the admin can configure whether approvers can reject the individual expenses in reports. The option to reject expenses will be enabled by default, however, you can disable it later if required. When this option is enabled, you can reject more than one expense at a time in a report. Simply select the expenses you want to reject and click Bulk Reject, all the selected expenses will be rejected.

To enable/disable this option: Go to Admin View > Settings > Modules > Reports. Under Approval Preferences, you can find the "Allow approvers to reject the expenses in reports" option.




To bulk reject expenses inside reports: Go to Admin View > Reports or go to Approvals under My View. Click a report, select the expenses you want to reject, and click Bulk Reject.


New fields in advance refund and carry forward forms

When you record an advance refund or carry forward, you can now update the accounts to which the advance was refunded or carried forward to in Zoho Expense.





Bulk update branches for users

Now update branches for multiple users at a time using bulk update. Select the users for whom you want to update the branches and associate the preferred branches with them. Also, if you want to unassociate their old branches and associate new ones, simply mark the Overwrite previously associated branches option. The selected branches will be associated and the old branches will no longer be associated with those users.

To bulk update branches for users: Go to Admin View > Settings > Users. Select the users and click Bulk Update. In the Branches field, select the branches that you want to associate with the selected users. Click Save.



Android app updates

  • Upload your travel documents and add your travel details in your Travel Profile from Settings.
  • Make travel profile mandatory for trips from the web app. Once you enable this, a banner will be displayed on the android app restricting users from creating trips without a travel profile.
  • A violation will be displayed in trips if the trip's dates overlap with another trip. You can view the overlapping trips and make changes, if necessary. This feature is still in early access. If you want to enable it for your organization, write to support@zohoexpense.com.
  • If the expenses that you've created online have not been synced, use the Retry Sync option once you connect to the internet and sync the expenses.
  • You can download the documents that are attached to the Attachment section in Trips, Purchase Requests, and Advances.
Do give these features a spin and let us know if they're useful for your business in the comments below. For any questions, write to us at support@zohoexpense.com.

Regards,
The Zoho Expense Team.

    Access your files securely from anywhere







                          Zoho Developer Community






                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ





                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • RFQ MODEL

                                                                                                            A Request for quotation model is used for Purchase Inquiries to multiple vendors. The Item is Created and then selected to send it to various vendors , once the Prices are received , a comparative chart is made for the user. this will help Zoho books
                                                                                                          • Will zoho thrive be integrated with Zoho Books?

                                                                                                            title
                                                                                                          • Product Updates in Zoho Workplace applications | August 2025

                                                                                                            Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary
                                                                                                          • Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked

                                                                                                            Hi, I sent few emails and got this: Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked And now I have few days since I cant send any email. Is there something wrong I did? Also can someone fix this please
                                                                                                          • Want to use Zoho Books in Switzerland. CHF support planned?

                                                                                                            Hi, We're a Swiss company using other Zoho suite software and I discovered Zoho Books and other accounting SaaS when looking for an accounting tool. Do you intend to cover Switzerland and CHF based accounting anytime soon? Roy
                                                                                                          • Weekly Tips : Teamwork made easy with Multiple Assignees

                                                                                                            Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate reminders
                                                                                                          • Integración Books para cumplir la ley Crea y Crece y Ley Antifraude (VeriFactu)

                                                                                                            Hola: En principio, en julio de 2025, entra en vigor la ley Crea y Crece y Ley Antifraude (VeriFactu). ¿Sabéis si Zoho va a cumplir con la ley para cumplir con la facturación electrónica conectada a Hacienda? Gracias
                                                                                                          • BUTTONS SHOWN AS AN ICON ON A REPORT

                                                                                                            Hi Is there any way to create an action button but show it as an icon on a report please? As per the attached example? So if the user clicks the icon, it triggers an action?
                                                                                                          • Celebrating Connections with Zoho Desk

                                                                                                            September 27 is a special day marking two great occasions: World Tourism Day and Google’s birthday. What do these two events have in common (besides the date)? It's something that Zoho Desk celebrates, too: making connections. The connect through tourism
                                                                                                          • What is Resolution Time in Business Hours

                                                                                                            HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance
                                                                                                          • Upload API

                                                                                                            I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL
                                                                                                          • Zoho Desk KB article embedded on another site.

                                                                                                            We embed KB articles from Zoho Desk on another site (our application). When opening the article in a new tab, there is no issue, but if we choose lightbox, we are getting an error "To protect your security, help.ourdomain.com will not allow Firefox to
                                                                                                          • Is Zoho Sheet available for Linux ?

                                                                                                            Is Zoho Sheet available for Linux ?
                                                                                                          • ZOHO Creator subform link

                                                                                                            Dear Community Support, I am looking for some guidance on how to add a clickable link within a Zoho Creator subform. The goal is for this link to redirect users to another Creator form where they can edit the data related to the specific row they clicked
                                                                                                          • Adding Overlays to Live Stream

                                                                                                            Hello folks, The company I work for will host an online event through Zoho Webinar. I want to add an overlay (an image) at the bottom of the screen with all the sponsors' logos. Is it possible to add an image as an overlay during the live stream? If so,
                                                                                                          • Email Sending Failed - SMTP Error: data not accepted. - WHMCS Not sending emails due to this error

                                                                                                            I have been trying to figure out a fix for about a week now and I haven't found one on my own so I am going to ask for help on here.  After checking all the settings and even resetting my password for the email used for WHMCS it still says: Email Sending Failed - SMTP Error: data not accepted.  I have no clue how to fix it at this point. Any insight would be lovely. 
                                                                                                          • FSM setup

                                                                                                            So we have been tinkering with FSM to see if it is going to be for us. Now is the time to bite the bullet and link it to our zoho books and zoho crm. The help guides are good but it would really help if they were a bit more in depth on the intergrations.
                                                                                                          • Does Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?

                                                                                                            Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?
                                                                                                          • Zoho Flow - Update record in Trackvia

                                                                                                            Hello, I have a Flow that executes correctly but I only want it to execute once when a particular field on a record is updated in TrackVia. I have the trigger filters setup correctly and I want to add an "update record" action at the end of the flow to
                                                                                                          • Add Comprehensive Accessibility Features to Zoho Desk Help Center for End Users

                                                                                                            Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request to enhance the client-facing Help Center in Zoho Desk with comprehensive accessibility features, similar to those already available on the agent interface. 🎯 Current
                                                                                                          • Filtering repport for portal users

                                                                                                            Salut, I have a weird problem that I just cannot figure out : When I enter information as administrator on behalf of a "supplier" portal user (in his "inventory" in a shared inventory system), I can see it, "customer" portal users can see it, but the
                                                                                                          • How to add application logo

                                                                                                            I'm creating an application which i do not want it to show my organization logo so i have changed the setting but i cannot find where to upload/select the logo i wish to use for my application. I have seen something online about using Deluge and writing
                                                                                                          • Zoho Projects - Q2 Updates | 2025

                                                                                                            Hello Users, With this year's second quarter behind us, Zoho Projects is marching towards expanding its usability with a user-centered, more collaborative, customizable, and automated attribute. But before we chart out plans for what’s next, it’s worth
                                                                                                          • Rename Record Summary PDF in SendMail task

                                                                                                            So I've been tasked with renaming a record summary PDF to be sent as part of a sendmail task. Normally I would offer the manual solution, a user exports the PDF and uploads it to a file upload field, however this is not acceptable to the client in this
                                                                                                          • Option to Empty Entire Mailbox or Folder in Zoho Mail

                                                                                                            Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail only
                                                                                                          • Create new Account with contact

                                                                                                            Hi I can create a new Account and, as part of that process, add a primary contact (First name, last name) and Email. But THIS contact does NOT appear in Contacts. How can I make sure the Contact added when creating an Account is also listed as a Contact?
                                                                                                          • in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Q

                                                                                                            in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Quantity Returned\ pls check the recording fetch_salesorder
                                                                                                          • Estimates with options and sub-totals

                                                                                                            Hi It seems it would be great to be able to show multiple options in an estimate. For instance I have a core product to which I can add options, and maybe sub-options... It would be great to have subtotals and isolate the core from the not compulsory items. Thanks
                                                                                                          • Rate Limiting in Zoho Flow (OpenAI API)

                                                                                                            Hi Everyone, We are facing some issues when using Zoho Flow as we have a deluge script running which is making external calls to OpenAI endpoint. Sometimes the response takes more than 30 seconds meaning the script will timeout. We want to implement a
                                                                                                          • Optional Items Estimate

                                                                                                            How do you handle optional items within an estimate? In our case we have only options to choose with. (Like your software pricing, ...standard, professional, enterprise) How can we disable the total price? Working with Qty = 0 is unprofessional....
                                                                                                          • Important Update : Zendesk Sell announced End of Life

                                                                                                            Hello Zendesk users, Zendesk has officially announced that Zendesk Sell will reach its End of Life (EOL) on August 31, 2027 (Learn more). In line with this deprecation, Zoho Analytics will retire its native Zendesk Sell connector effective October 1,
                                                                                                          • Zoho Sheets

                                                                                                            Hi, I am trying to transition into Zoho sheets, I have attached the issues encountered. Server issues, file trying to upload for more than 30 mins, even once uploaded my data aren't loaded. Simple calculations are not working I have attached the sample.
                                                                                                          • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

                                                                                                            Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
                                                                                                          • Zoho CRM + Zoho FSM : alignez vos équipes commerciales et techniques

                                                                                                            La vente est finalisée, mais le parcours client ne fait que commencer ! Dans les entreprises orientées service, conclure une vente représente seulement la première étape. Ce qui suit — installation, réparation ou maintenance régulière — influence grandement
                                                                                                          • Top Bar Shifting issue still not fixed yet

                                                                                                            I mentioned in a previous ticket that on Android, the top bar shifts up when you view collections or when you're in the settings. That issue still hasn't been fixed yet. I don't wanna have to reinstall the app as I've noticed for some reason, reinstalling
                                                                                                          • Power of Automation:: Automate the process of updating project status based on a specific task status.

                                                                                                            Hello Everyone, Today, I am pleased to showcase the capabilities of a custom function that is available in our Gallery. To explore the custom functions within the Gallery, please follow the steps below. Click Setup in the top right corner > Developer
                                                                                                          • ZOHO SHEETS

                                                                                                            Where can I access desktop version of zoho sheets? It is important to do basic work If it is available, please guide me to the same
                                                                                                          • Attention API Users: Upcoming Support for Renaming System Fields

                                                                                                            Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties
                                                                                                          • Billing Management: #3 Billing Unbilled Charges Periodically

                                                                                                            We had a smooth sail into Prorated Billing, a practice that ensures fairness when customers join, upgrade, or downgrade a service at any point during the billing cycle. But what happens when a customer requests additional limits or features during the
                                                                                                          • No bank feeds from First National Bank South Africa since 12 September

                                                                                                            I do not know how Zoho Books expects its customers to run a business like this. I have contacted Zoho books numerous times about this and the say it is solved - on email NO ONE ANSWERS THE SOUTH AFRICAN HELP LINE Come on Zoho Books, you cannot expect
                                                                                                          • Next Page