Zoho Developer Community Monthly Digest – March 2025

Zoho Developer Community Monthly Digest – March 2025



Hello everyone,

This month is packed with exciting product updates, learning sessions, and powerful community conversations that remind us: sometimes, the best solutions come from a single shared question. From quick workarounds to upcoming training events and product releases, there's something here for everyone.

Let's dive in!

Upcoming Events

Creator Tech Connect

Title: Product release updates in Zoho Creator
Date: April 9–10, 2025
APAC & ANZ: 11 AM to 12 PM IST – Registration Link
EMEA: 4 PM to 5 PM IST – Registration Link
Americas: 9 PM to 10 PM IST – Registration Link

Creator's tech connect series comprises of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, and cloud functions. In our previous session, we discussed advanced UI/UX customizations in Zoho Creator. In the upcoming session, we will explore the recent product release updates in Zoho Creator.

ZDK CLI (Zoho Development Kit Command Line Interface)

Date: April 10
Time: 10:00 AM IST & 8:00 PM IST (GMT+5:30)

Managing metadata in Zoho CRM shouldn’t feel like navigating a maze. Yet, the endless clicks to modify profiles, roles, modules, or layouts—and the challenges of version control—can quickly become overwhelming. What if you could skip the hassle and manage your metadata effortlessly? Introducing ZDK CLI—your one-stop solution for streamlining metadata modifications, pushing changes directly from the command line, and tracking updates seamlessly with your preferred Version Control System (VCS). Register now to discover how to take control of your CRM workflow with ZDK CLI.

Extensions 101

TitleZoho Projects – Data Storage
Date: April 17
Time: 10:00 AM IST & 8:00 PM IST (GMT+5:30)

This series aims to guide developers through the process of building extensions for various Zoho products using the Zoho Developer platform, Sigma. Our previous sessions in this series covered extension development for multiple Zoho products and highlighted the platform's key capabilities for developing efficient extensionsRegister for the upcoming sessions, where we'll delve deep into developing extensions for Zoho products like Projects, CRM, Books, and Desk.

Zoho Developer Hangout – Episode 21

Title: Zoho System Integration: Collect, Manage, and Utilize Data
Date: April 23

Time: 8:00 PM IST (GMT+5:30)

In this session, we’re featuring a ZDC Hackathon 2024 winner from the Zoho Creator Category who tackled one of the biggest business bottlenecks—hiring—and turned it into a fully streamlined, automated system. Wonderboy, Sourcing Coordinator & Junior Developer at WeThinkCode_, built this project using Zoho Creator, CRM, and Forms, simplifying the entire recruitment process—from collecting applications to sending updates via WhatsApp and email. It’s smart, practical, and something you could absolutely build on. Register here.

Catalyst 101

Title: Data & File Management and Querying
Date: April 29
Time10:00 AM IST & 8:00 PM IST (GMT+5:30)

Catalyst is a full-stack cloud development platform that simplifies the complex. Build, test, host, deploy, and optimize solutions like never before. Its easy learning curve eliminates complexities, empowering you to craft bold innovations at the lowest total cost of ownership (TCO). This is a four-part learning initiative that focuses on offering a thorough understanding of Catalyst—Zoho's cloud computing platform. Click here for registration and more details.

Learning Table Series

Title: Creator for the Property Management
Date: May 8, 2025
APAC & ANZ: 11 AM to 12 PM IST – Registration Link
EMEA: 4 PM to 5 PM IST – Registration Link
Americas: 9 PM to 10 PM IST – Registration Link

We designed this series to provide users with valuable insights and knowledge of Creator's capabilities in various business use cases and applications. This year as well, we have adopted the 12 Months 12 Industries concept. Every month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry. Our previous webinar on Creator for the Asset Management was a success, and during the upcoming session, we'll be exploring Creator for the Property Management.

Zoholics USA 2025

Date: May 13–15
Location
GRB Convention Center in Houston

Join us for three days of inspiration, innovation, and invaluable connections. Whether you’re attending breakout tracks, scheduling 1-on-1 expert sessions, or mingling in networking lounges, we promise you’ll leave with actionable insights and a refreshed perspective on your business. More details here.

Resource Spotlight

Info
We've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking our Zoho Developer Community website to stay informed about the latest updates in the developer community.
Alert
Postman’s 2025 Developers’ Choice Awards at POSTCON ’25

If you’ve found our Zoho CRM Developers API collection on Postman helpful, we’d be honored to have your support! This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs effortlessly. We’re excited to be a part of this contest and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.

Please cast your vote here and share our profile. Voting lines are open until April 18, 2025. 
  • Zoho Creator
    Get access to the previous Zoho Creator Session recordings from Youtube & Zoho Creator Studio below:
  • Zoho Analytics
    Let's explore how the integration between Zoho Analytics and Zoho Desk can transform customer support, helping teams move from basic reporting to data-driven decision making in this blog.

  • Zoho Flow
    One of the biggest advantages of using Zoho Flow is that all your workflows are in one place, making it easy to make changes, switch them on or off, and monitor how every step is performing. 
    Now we're making it even easier for you to keep track of your flows and perform quick operations. Say hello to the Zoho Flow mobile app for iPhone!

  • Zoho Notebook
    AI is advancing rapidly and becoming a staple in our daily lives. From boosting our writing skills to enhancing productivity, AI tech is all around us. Because AI is so impactful and becoming the future of advanced technology, we thought, why not implement it in Zoho Notebook to make your writing experience a piece of cake? I
    ntroducing Notebook AI, our powerful AI writing assistant in Zoho Notebook.

  • Zoho Directory – Always Verify #09
    As we march ahead into April 2025, you have on your screens yet another edition of Always VerifyWe have searched the internet far and wide to bring you impactful Identity and Access Management stories- MFA mandates, ransomware attacks, crazy authentication workflows and of course, the Oracle Cloud breach.

Community Discussions

It’s a great reminder that in the right community, every challenge is just one conversation away from a breakthrough.

Zoho Developer Forum

  • @Nik ran into a snag trying to remove backslashes from a string in Deluge, so he came up with a quick workaround—bit of a hack, but hey, it did the trick. Then @Andres stepped in with a much cleaner fix that made things way easier. Want to know what the fix was? You’ll have to check out the post! Just goes to show, even a messy workaround can lead to a solid solution when you share it with the right crowd.
  • @Federico ran into a workflow hiccup while creating a related record in Zoho CRM—every time he hit “Save,” it would bounce him right back to the parent record. He wanted to stay on the newly created record instead. What followed was a thoughtful exchange around client scripts, potential workarounds, and platform limitations. While there's no one-click fix (yet), the conversation shed light on the why behind this behavior—and sparked ideas that might just lead to a future product tweak. Curious how others are handling it? The post’s worth a read.
  • When @Richard ran into a frustrating error in his Zoho Books Deluge script, the error message wasn’t giving him much to work with. He reached out to the community, and @Bhoomi, our MVP, stepped in to help, spotting a small but crucial syntax issue—something as simple as a missing semicolon. It’s a reminder of how sometimes the smallest detail can cause the biggest roadblock. Check out the post for the full solution!
  • @Taryn noticed something strange—values entered into a custom field on the Lead form in Zoho CRM weren’t saving, and the field just lit up yellow with no error message in sight. It was one of those head-scratcher moments until @Hugh Marshall stepped in with a simple but spot-on suggestion: check the field’s permissions. Sure enough, that was the culprit. Just another example of how a fresh pair of eyes in the community can help uncover what you might’ve missed.
  • When @ebizness set out to automatically create a new Contact every time a custom CRM module received a new record, things seemed straightforward—until the workflow threw an error. While @Ishwarya guided them through the workflow setup, it was @Max Tyack who shared a golden tip that turned the tide. The moment @ebizness tried it, everything clicked into place. Curious what that magic tip was? Head to the thread to see the clever trick that made the automation work seamlessly!
  • @Hayden’s post casually introduces the concept of the Levenshtein Distance algorithm—measuring how many edits it takes to turn one word into another—while showing how he built a working fuzzy matching system in Deluge. Using maps to mimic 2D arrays and a quirky recursive helper, he proved that with a bit of creativity, even compact scripting tools can be stretched to do pretty impressive things. A fun read that’s both educational, entertaining, and super cool!

Developers ZUG Cliq Channel

Info
These conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, visit our website, click JOIN NOW, and complete the form to get an invite to the channel.
  • This thread explores a real-world use case that pushes readers to think beyond the UI. By sharing her situation, Trish uncovered a workaround others can benefit from. Conversations like these empower developers to dive deeper into Deluge, workflows, and modular automation—things the docs might not cover, but the community certainly does!
  • When the documentation doesn’t cover a unique use case, conversations with peers help fill the gaps. When @LaVerne set out to trigger a custom function from the Zoho Cliq check-in (without using Zoho People), @Mike helped highlight some platform boundaries, while @Pranit offered practical insights and opened up the idea of using Cliq Widgets as a potential custom solution.
  • @Mangesh faced a common developer pain point: missing custom fields in the Zoho Books API response. His precise question led to a straightforward and helpful answer from @Pranit, who offered a simple tip that now makes API calls more predictable. It’s proof that asking clear questions gets you closer to clean solutions—especially when the right folks are listening.

Community Spotlight

Cliq Contributors

We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 



For those who are new to the Zoho Developer Community, check out this post to get started. 

Make sure to follow the digest every month for the most recent updates and conversations. Stay connected and participate in the forums and the Cliq channel to be featured in the upcoming month's digest. Wishing you all an amazing month ahead!


SEE ALSO

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner






                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Send Email Directly to Channel

                                                                                                              Hi, We are coming from Slack. In Slack each channel has a unique Email address that you can send emails too. I currently forward a specific type of email from my Gmail InBox directly do this channel for Verification Codes so my team doesn't have to ask
                                                                                                            • Secure your external sharing process with OTP Authentication

                                                                                                              For any business, it's crucial to share files externally in a way that is both secure and controlled. Let's say you want to share confidential data with your partners and vendors. You must ensure that only your intended recipients can access the shared
                                                                                                            • Items attribute questions

                                                                                                              Many of my items have attributes, such as size and color. How can I add new fields to the "New Items" screen to capture that in my Purchase Orders, Items, and Sales Order pages? I only see these attribute fields when adding an Item Group. Also, on the
                                                                                                            • Is there a way to search mail for items you haven't yet responded to?

                                                                                                              I'm trying to create a search to show emails that haven't been responded to and that have also been assigned a tag or label. Is there a way to search for the inverse of replied?
                                                                                                            • Zobot and Sales IQ

                                                                                                              What will happen to the Zoho Sales IQ being integrated to the website after creating the Zobot on the website too
                                                                                                            • Subtotals per Header

                                                                                                              Hey, we would like to display subtotals per header in our invoices:
                                                                                                            • upgrade storage

                                                                                                              how to upgrade my storage
                                                                                                            • Linking items from books and subscription

                                                                                                              Linking books and subscription It is a pity that it is not possible to associate with a product an article present in ZohoBooks This would make it possible to manage products composed of a nomenclature of articles of books
                                                                                                            • Add the ability to view number of hours planned for a workorder while in the Dispatch Console

                                                                                                              Hi Zoho, When dispatching a work order through the Dispatch Console, there's currently no way to view the number of planned hours for the service tasks associated with that specific work order. Having to click into the details each time to check planned
                                                                                                            • Uploading Files from uploads api

                                                                                                              I tried uploading the image from the API call but its giving me unauthorized error even i have given valid token in header. After uploading i need that id to pass in create ticket api uploads but its not uploading that file. Please help me out in th
                                                                                                            • Categorize Items with Item Headers

                                                                                                              Hello customers, Did you ever want to classify items based on specific categories to help your customers understand your invoice better? With the new Item Header feature, you can easily categorize items in your invoices and estimates and give them a common title.  Item Headers are available in the Invoices, the Recurring Invoices and the Estimates module. It can be carried forward from estimates to invoices at the time of converting the estimates.  To add an item header: Go to the Estimates, Invoices
                                                                                                            • URLs being masked despite disabling tracking

                                                                                                              Hey, We had disabled click tracking from an email update we are sharing with our users. Despite this, the URL the end user is receiving is masked, and looks like "https://qksyl-cmpzourl.maillist-manage.net/click/1d8e72714515cda6/1d8e72714515ca70" instead
                                                                                                            • Change format of quantity format

                                                                                                              Hi,  I would like to change the qunatity format from 1,00 to 1.  Is this possible?   thanks!
                                                                                                            • square up and Zoho books

                                                                                                              Since we set up the app connection between square up and Zoho books we have realised that when the amounts are getting transferred Zoho is adding VAT again making the numbers 20% more than they should be. We have checked our settings and they VAT/ Tax
                                                                                                            • How to provide Access rights to specific Bank accounts

                                                                                                              We have several bank accounts. I want to provide certain members access to only 2-3 accounts. It appears that when I give permissions, they are for ALL bank accounts. How do I do that?
                                                                                                            • Errors Getting a Bank Transaction

                                                                                                              Using Postman(for testing), I am receiving errors when attempting to get a single bank transaction. I am able to receive the list of bank transactions with https://www.zohoapis.com/books/v3/banktransactions/?organization_id={org_id} but when I try to
                                                                                                            • Subscriptions Plans and CRM Products Integration?

                                                                                                              Is there any way to set up plans and pricing in Zoho Subscriptions and have those available as Products in the CRM? We are trying to set up the CRM and the Products seem to be more geared toward selling products that are not subscription based.  So if we sell annual or monthly contracts which are $10/seat/month, I can set this up as a plan in Subscriptions, but how can I set the same thing up in the CRM for the salespeople to sell/quote? What is the best practice for setting up the CRM Products to
                                                                                                            • Mapping Zoho Subscription Plans and Products to CRM and Books

                                                                                                              We have products that are one time products and subscription products.   1) We would like to have the ability to create an opportunity in CRM that includes both one-time charge products and subscription products.  Currently the only way of creating a subscription product is by defining a "Product->Plan" hierarchy in Zoho Subscription.  It appears that the only SYNC between Subscription and CRM is around contacts and the Product->Plan hierarchy doesn't sync to CRM, thus, you would need a duplicate
                                                                                                            • Zoho People Attendance Module - Split Shifts

                                                                                                              Hello, Our business employs a number of college students who often split their workdays between work hours and class schedules, resulting in split shifts. For example: Employee 1 works 9am to 11:30am and then leaves for class, returning to work at 3pm
                                                                                                            • Bulk update fields based on date

                                                                                                              Hi! I need all the quotes with "Quote Stage" set to "Next Year" to update to "Draft" every January 8 (every year). Can you help?
                                                                                                            • Target for a campaign

                                                                                                              Hi, Hope you can help me. I need to create a report (for a marketing campaign) that combines Deals and Contacts to export all the contacts with closed deals. I can easily do that, what I cannot do is to remove from the target the contacts that have more
                                                                                                            • Zoho Desk + Jira integration - Email notifications and comments posted by administrator instead of real user

                                                                                                              Dear All, I set up the integration under my admin account, and now when users leave comments in Jira (to created tickets in Zoho Desk), the email notifications show that the ‘Administrator’ left a comment, not a real user. The same happens in the ticket
                                                                                                            • Celebrating the power of visuals

                                                                                                              On World Photography Day, we would like to highlight the power of visuals in customer service. Visuals promote learning and understanding in less time. A photograph can rekindle a memory, convey more than words, and give a fresh perspective. How does
                                                                                                            • Customer address in Zoho Bookings

                                                                                                              Hello,  Is it possible to add customer address information to the Zoho bookings appointment screen? Or have it pull that information automatically from the CRM? We are wanting to use this as a field management software but it is difficult to pull the address from multiple sources when it would be ideal to have a clickable address on the appointment screen that opens up the user's maps.  It would also be advantageous for the "list view" to show appointment times instead of just duration and booking
                                                                                                            • Blocking / black listing customers

                                                                                                              Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.
                                                                                                            • Option to block bookings from specific email address or ip adresss in zoho booking

                                                                                                              Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we have
                                                                                                            • Feature Request: Email Templates for notifications accross all services

                                                                                                              Currently in Zoho Bookings, email notifications (such as booking confirmations, reminders, and cancellations) must be customized individually for each service. This becomes time-consuming and error-prone when managing multiple services that require consistent
                                                                                                            • Allow customers to choose meeting venue and meeting duration on booking page

                                                                                                              My business primarily involves one-to-one meetings with my clients. Given the hybrid-work world we now find ourselves in, these meetings can take several forms (which I think of as the meeting "venue"): In-person Zoom Phone call I currently handle these
                                                                                                            • Approval-based booking with Zoho Creator and Zoho Bookings

                                                                                                              Hi community members, We have developed a workaround for approval-based booking using Zoho Creator and Zoho Bookings! This provides a temporary solution as we work on the native feature, and it's useful for anyone needing an approval workflow when confirming
                                                                                                            • Member Accounts in Related List

                                                                                                              Hi Team, Currently, when a parent account is associated with an account in FSM, there is no related list displaying the associated member accounts under the parent account’s related list section. To view member accounts, I have to manually search using
                                                                                                            • how do i remove a specific Zoho Service from my account

                                                                                                              I no longer need Zoho CRM, ZRM Assist nor ZRM BugTracker. How do I remove them from the list of apps for my account?
                                                                                                            • I Want migarte all invoice details to zoho sheets

                                                                                                              I want to migrate all existing invoice details to Zoho Sheet, and automatically update the sheet whenever a new invoice is created.
                                                                                                            • were can i find my invoices i need this for my accountant

                                                                                                              were can i find my invoices i need this for my accountant, how can i get id direct to my email?
                                                                                                            • ONLY email field not populating Writer fillable document (randomly)

                                                                                                              I have a Zoho Writer fillable document that has pulled all my data from my Zoho Sheets file, EXCEPT the email column. It pulled every data before and after that column with no issues. Screenshots attached. It's not my first time using the app or the feature,
                                                                                                            • My number is marked as spam

                                                                                                              Hello Zoho Mail Support, My phone number was incorrectly flagged as “spam” during sign-up. This is my personal number, and I have not engaged in any spam activities. Kindly review and verify my account so I can proceed with my email setup. Thanks.
                                                                                                            • Personnalisation des paramètres dans Zoho Mail

                                                                                                              Pourquoi cela compte-t-il ? La personnalisation des paramètres dans Zoho Mail permet aux administrateurs de configurer l’environnement de messagerie en fonction des besoins spécifiques de leur organisation. Que ce soit pour alléger l’interface pour certaines
                                                                                                            • How To Save Data Into Zoho CRM Sandbox

                                                                                                              Hi Community, I want to save data into my zoho sandbox , for this I am using this api endpoint - https://www.zohoapis.com/crm/v8/Patients but I am getting this error - { "success": false, "message": "Zoho API request failed", "error": { "code": "INVALID_MODULE",
                                                                                                            • Automate pushing Zoho CRM backups into Zoho WorkDrive

                                                                                                              Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
                                                                                                            • Question about retrieving unsubscribed contacts (outside of lists) via API

                                                                                                              Hello, I am currently using Zoho Marketing Automation and would like to integrate it with our company’s core system. For this purpose, I am exploring the API options available to retrieve contact information. Specifically, I would like to know if there
                                                                                                            • Getting “mandatory field missing: Service_Line_Items” When Creating Work Order via Zoho Flow Deluge

                                                                                                              Hi Team, I’m trying to create a Work Order in Zoho FSM with only a Service Line Item (no Parts). However, I keep getting this error: Work Order Response: {"code":"MANDATORY_NOT_FOUND","details":{"api_name":"Service_Line_Items"},"message":"required field
                                                                                                            • Next Page