Announcing Bigin's integration with Zoho Directory

Announcing Bigin's integration with Zoho Directory

As a Bigin admin, you play an important role in managing your organization's user accounts and ensuring secure access to important data. To streamline and enhance your user management operations, Zoho Directory can be a powerful tool. Zoho Directory offers a range of advanced features, including IP restriction, password policies, multi-factor authentication, and Active Directory sync. In this post, we'll discuss how you can leverage Zoho Directory to perform these operations effectively and secure your Bigin account.

1. IP restriction 

With Zoho Directory, you can enforce IP restrictions to allow access to Bigin only from specific IP addresses or ranges. This helps protect your organization's data by ensuring that users can only access Bigin from approved locations. You can easily configure IP restrictions within Zoho Directory's user management settings, providing an additional layer of security.

2. Password policies 

Implementing strong password policies is vital for maintaining the security of your Bigin accounts. Zoho Directory enables you to define and enforce password complexity rules, such as minimum length and character requirements. By configuring these policies, you can enhance the overall security posture of your organization and reduce the risk of unauthorized access.

3. Multi-factor authentication (MFA) 

To add an extra layer of security to user logins, Zoho Directory supports multi-factor authentication. You can enable MFA for Bigin users, requiring them to verify their identities through a secondary method, such as the following options:
  • Authenticating with our industry-standard authentication app, Zoho OneAuth
  • Enabling hardware-based MFA with YubiKey
  • Using authenticator apps like Google Authenticator or Authy
This significantly reduces the chances of unauthorized access, even if the user's password gets compromised.

 4. Active Directory sync 

You can synchronize user accounts, groups, and attributes between your existing LDAP and Zoho Directory, enabling centralized management across platforms. This integration ensures that changes made, such as user additions or modifications, are automatically reflected in Bigin, saving time and reducing administrative overhead.

5. Single sign-on 

Zoho Directory supports single sign-on (SSO) integration, enabling seamless authentication and session management across multiple applications, including Bigin. By configuring SSO, users can log in once using their credentials and subsequently access Bigin and other integrated applications without needing to provide their login information again.

6. Web session management  

Zoho Directory provides comprehensive session monitoring capabilities, such as the following:
  • Session lifetime - Users will automatically be signed out of their accounts after the defined period.
  • Session timeout - Users will signed out of their accounts if they stay inactive for longer than the defined period.
  • Concurrent sessions - Users will be allowed only the chosen number of active sessions at a time. 

7. User session history 

Zoho Directory keeps a record of user session history, allowing you to track and review past sessions. This feature enables you to monitor user behavior, investigate any suspicious activities, and perform audit trails if required. By having visibility into past sessions, you can maintain accountability and identify any security incidents or policy violations.
 

To add Bigin to Zoho Directory, follow these steps: 

  1. Log in to your Zoho Directory account. Once logged in, navigate to the Zoho Directory Admin Panel.
  2. In the Admin Panel, look for the Applications section.
  3. Within the Applications section, search for "Bigin" and click on the Add button to initiate the process of adding Bigin to your Zoho Directory.
  4. Follow the on-screen instructions to configure the settings for the Bigin integration. Choose any of your Bigin accounts displayed, or create a new one. Click Next.
  5. In the next screen, select the Bigin users you wish to add to Zoho Directory, and click Yes, add.
  6. Once you've completed the configuration, Bigin will be added to your Zoho Directory.
  7. You can now manage user access and permissions for Bigin through the Zoho Directory Admin Panel. You can assign users to Bigin, control their roles and privileges, and ensure secure access to the application.

 
 
As a Bigin administrator, you can significantly improve the security and access management of your company's data by utilizing Zoho Directory's advanced user management features. From implementing IP restrictions and enforcing password policies to enabling multi-factor authentication and syncing with Active Directory, Zoho Directory provides comprehensive tools for effective user management. You can protect your organization's data, streamline user management, and ensure a positive user experience in Bigin.

Thank you,
Sai Shree | User Education

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Customize Colors used on graphs and charts according to users desire.

                                                                                                                  It would be great if we could customize the graph's colors as we see fit. I hate that yellow is always the default color!
                                                                                                                • Emails not integrating

                                                                                                                  My emails from Hubspot did not integrtate over. How do I fix that?
                                                                                                                • Creating meetings from an email

                                                                                                                  Hi. Similar to Outlook, it would be helpful if a meeting can be scheduled from an email so that the attendees need not be manually entered every time it's created.
                                                                                                                • Zoho Social API for generating draft posts from a third-party app ?

                                                                                                                  Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
                                                                                                                • CRM Percent custom fields: When will it show the % symbol and behave like %?

                                                                                                                  1. Actually Percent custom fields fail to show the % symbol. 2. When in formulas Percent fields work like number: 100 x 5% = 5 ideal world 100 x 5% = 500 what happens actually 3. When importing Percent fields the % symbol has to be removed and the data
                                                                                                                • Deprecation of the Zoho OAuth connector

                                                                                                                  Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
                                                                                                                • RouteIQ for Zoho FSM

                                                                                                                  Beste, Zou wel top zijn dat we een RouteIQ hebben voor FSM aangezien we constant moeten zien wat de beste route is voor onze monteurs. Nu moeten we een speciale aparte programma hebben om de beste route te berrekenen voor onze monteurs aangezien de planning
                                                                                                                • Let us view and export the full price books data from CRM

                                                                                                                  I quote out of CRM, some of my clients have specialised pricing for specific products - therefore we use Price Books to manage these special prices. I can only see the breakdown of the products listed in the price book and the specialised pricing for
                                                                                                                • Changes to the send mail Deluge task in Zoho CRM

                                                                                                                  Hello everyone, At Zoho, we continuously enhance our security measures to ensure a safer experience for all users. As part of our ongoing security enhancements, we're making an important update on using the send mail Deluge task in Zoho CRM. What's changing?
                                                                                                                • How to Invoice Based on Timesheet Hours Logged on a Zoho FSM Work Order

                                                                                                                  Hi everyone, We’re working on optimizing our invoicing process in Zoho FSM, and we’ve run into a bit of a roadblock. Here’s our goal: We want to invoice based on the actual number of hours logged by our technicians on a job, specifically using the timesheets
                                                                                                                • Inclusion is the new engagement

                                                                                                                  When in a very challenging situation, you may have peers or friends around you saying, “Everything will be okay.” They speak to you in a way that they are connected or in a language or tone that feels close. But your inner voice comes to you in a truly
                                                                                                                • DKIM verification for Squarespace website - Corrections to instructions

                                                                                                                  Zoho Campaigns DKIM TXT record instructions for Squarespace show that Host field should show: 22111._domainkey.[domain name, e.g. mywebsite.com] However, after 72hrs, I had to reach out to Squarespace tech support, and they confirmed that the domain name
                                                                                                                • Passing the image/file uploaded in form to openai api

                                                                                                                  I'm trying to use the OpenAI's new vision feature where we can send image through Api. What I want is the user to upload an image in the form and send this image to OpenAI. But I can't access this image properly in deluge script. There are also some constraints
                                                                                                                • My client requires me to have custom pdf file names to except payment for invoices, how can I customize this before emailing.

                                                                                                                  Hello! I love the program so far but there are a few things that are standing in the way. I hope you guys can code them in so I can keep the program for years to come. My client requires I customize the pdf file names I send in for billing. Can you please
                                                                                                                • Disable All

                                                                                                                  I want to disable all the fields on the form when it loads.  I know there is a way to do this by listing all the fields as follows: disable Name; disable Address; disable City;  ... I have over 50 fields on my form and i am wondering if there is a single command or way to just disable all fields on load.   On load = disable All Thank you for any help.  
                                                                                                                • Migrating my email from GMAIL to ZOHO MAIL..........

                                                                                                                  I am a long time GMAIL user and I really only understand how they operate, but after reviewing your tutorials and forums online, it is quite unbelievable how much more and how much more streamlined ZOHO mail is, not to mention ZOHO's wonderful, more advanced capabilities. I do have several questions about transitioning over to ZOHO.  Primarily, where is the best place to start, what do I do first? And how hard is it actually to move all my business and personal accounts over here?  When I sign up
                                                                                                                • iOS Zoho Mail App Crashesruni

                                                                                                                  Whenever I trying to search emails via the Zoho Mail app on my iPhone the app crashes, I am running the latest version of the app and the latest iOS version. I have all set reset the app and deleted the app and still have the same issue. Thank you in
                                                                                                                • Assessment Answered - Automation (Related List)

                                                                                                                  Hello everyone, We have linked a candidate assessment to our job posting. When someone applies, they are required to answer all the assessment questions. However, some candidates submit their applications without completing the questions. In such cases,
                                                                                                                • Paid Support Plans with Automated Billing

                                                                                                                  We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The
                                                                                                                • Can't change form's original name in URL

                                                                                                                  Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new
                                                                                                                • Calendar report with order options and more quick view templates

                                                                                                                  I think many of us regularly work with calendar-style reports. It would be great to be able to customize the quick view with new templates and have options to sort the entries for each day of the calendar by different criteria. I think this is an interesting
                                                                                                                • Shared Views

                                                                                                                  Hello, is there a way to prevent an agent from changing a shared table view? I have no issues with agents being able to create and customize their own view, but when I create a view and share it to my team -- the expectation is that they are viewing it
                                                                                                                • Using Zoho answer bot across departments (help center articles from another department)

                                                                                                                  Hi Zoho Community, I’ve run into a major issue and hope someone here has experience with this setup. We currently have a Help Center in the department A where all of our knowledge base articles are maintained. However, we would like to use a Zoho Answer
                                                                                                                • Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

                                                                                                                  Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
                                                                                                                • The Social Wall: January 2026

                                                                                                                  Hello everyone, We’re back with the first edition of The Social Wall of 2026. There’s a lot planned for the year ahead, and we’re starting with a few useful features and improvements released in January to help you get started. Create a GBP in Social
                                                                                                                • Pipeline: Copying rulesets from one data source to another

                                                                                                                  When creating and editing data pipelines, it would be really helpful to be able to copy the ruleset from one data source and 'paste' it to another. This would save time and reduce manual mistakes.
                                                                                                                • Doubt about maximum email reach

                                                                                                                  Good morning, greetings. This is Bramdon García from EDULABS S.A.S ESP, located in Colombia. I'm writing to inquire about the possibility of sending an email to 35,000 people simultaneously. Our company has a Zoho account, but we'd like to know if there's
                                                                                                                • Zoho calendar not working in browser

                                                                                                                  Hello, I am new to Zoho. I have two accounts for two separate businesses. In one of them, calendar loads in a browser no problem. However, if I use this account (sairfeetmusic.co.uk) calendar does not load. I also cannot add it to my Thunderbird Lightening
                                                                                                                • Authentication Failure when adding POP3 accounts

                                                                                                                  Hi everyone, I am a new user currently migrating from Gmail to Zoho Mail. I decided to make the switch following Google's decision to discontinue POP3 fetching. I previously used Gmail as my primary mail hub, and Zoho seems like the perfect alternative
                                                                                                                • Trident Application Folder

                                                                                                                  Hi, How to choose installation folder for Trident, by default it gets installed in C drive. How to change drive?
                                                                                                                • Email disappeared to specific contact

                                                                                                                  Good afternoon, this morning I emailed somebody. This email isn’t showing up in my sent folder. They sent me a response which I clicked on and it disappeared immediately. Why could this be?
                                                                                                                • Create an Eye-Catching Announcement Widget for Your Help Center

                                                                                                                  Hello Everyone! In this week’s edition, let’s explore how to keep your customers updated with exciting news in the Help Center. See how ZylkerMobile wowed their customers by bringing updates right to their portal. ZylkerMobile, the renowned brand for
                                                                                                                • Enable Free External Collaboration on Notecards in Zoho Notebook

                                                                                                                  Hi Zoho Notebook Team, I would like to suggest a feature enhancement regarding external collaboration in Zoho Notebook. Currently, we can share notes with external users, and they are able to view the content without any issue. However, when these external
                                                                                                                • Updating records through Zoho Sheets View doesn't update timeline or trigger workflow rules

                                                                                                                  I have noticed that when i update a series of record with the zoho sheets view (see here http://d.pr/i/ahnR) it doesn't update timeline history or trigger workflow rules. I am using it in the Deals module. Looking forward for some more info. Denis
                                                                                                                • How do I change the account bank charges are charged to?

                                                                                                                  I want bank charges charged to my Credit Card Fees account. Is there a way to do this?
                                                                                                                • Mail Search should allow grouping by conversation like Gmail.

                                                                                                                  Having switched from gmail I have found the search function hard to use. Mostly because mail is not grouped by conversation in search. If I search for a word when looking for a conversation had with someone then sometimes 10 emails will come up from the
                                                                                                                • Ability to CC on a mass email

                                                                                                                  Ability to CC someone on a mass email.
                                                                                                                • Updation of Old Browsers Versions for Zoho CRM

                                                                                                                  We have upgraded the default browser version for CRM to facilitate features like widgets and scripts that are often implemented aside from advanced functionalities for various business requirements. The latest version is aimed to provide better performance
                                                                                                                • Project-Based Inventory Consumption and Proforma Invoice in Zoho ERP

                                                                                                                  While working with customers across different industries, we have identified a few functional questions and gaps that commonly arise—especially for project-based and service-oriented businesses. Many organizations, such as those in shipping, construction,
                                                                                                                • Zoho Desk domain Mapping not Working Showing CNAME Error

                                                                                                                  I have created the subdomain and created the Cname as well as its instracted on the Zoho website  but when i try add the domain on help desk its showing error msg : Make sure you've mapped the CNAME entry and linked it to desk.cs.zohohost.com.au on your
                                                                                                                • Next Page