Multiple Woocommerce
Hi everyone, I've been exploring the Zoho Campaigns plugin for WordPress, and I'm curious about the possibility of connecting multiple WooCommerce sites to a single Zoho Campaign account. Specifically, I'm interested in importing data from all four of
Zoho Campaigns sign-up forms and Google Analytics
Hello! I'm using Zoho Campaign's Sign Up form on my website. Also I'm using Google Tag Manager and Google Analytics. I don't get how can I see events (signups) via that form in GA
Issues with Automation Scheduling and Live Chat Unavailability
Some issues we are currently facing with the Zoho Campaign platform today. It seems that the automation scheduling is not working as intended again, and we are experiencing a recurrence of a previous problem last (November 2023). Firstly, the automation
Ecommerce integration with prestashop
Development of campaigns integration with prestahop. When???
Trigger a workflow when contact updates Topics preference
Is there a way to trigger a workflow when a contact updates Topics preference?
Logic for sending to a non-primary email address
Hi, I have a scenario where contacts are able to sign up for emails with 2 different email addresses (example: work, personal). I've mapped both to Campaigns from Zoho CRM, but when I go to target an email only the primary email addresses are pulling in. How can I update this to look at both of the email addresses - or specifically the secondary email address in Campaigns? Thanks, Jenny
Weebly Integration?
Is there any integration with Weebly? I have an e-commerce store and would like to tie ZOHO into campaigns. Thanks! Billy
Sync between CRM, Campaigns and Survey not all working correctly
We have a Zoho Survey that is connected with Zoho CRM. When we send a Survey to a Contact from within CRM the Survey fields that already have data in the CRM are pre populated in the Survey and when the Survey is submitted any updates are also made in
Custom image for each contact using merge tag
Hi, I'm wondering if it's possible to set up an email campaign to display a different image for each contact using a custom field for the image url. I tried inserting custom html: <img src='$[UD:APP_IMAGE_URL||]$'/> but the editor seemed to reject this and did not actually add anything to the email template. Has anyone got any ideas? cheers, Jeremy
Restoring "do-not-mail" or unsubcribed contacts in Campaings
Hello, The issue I'm facing : - Before the new synchronization between CRM and Campagins was implemented, many (too many) mailings were sent. - Some contacts (also members of our group) have unsubscribed - Now, after the new sync, we have setup topics
Newsletter Templates Are Not Mobile Responsive
Hi, I've already submitted this request to ZOHO once this morning, but for some reason your system logged me out, wouldn't accept my username/password login, and isn't showing any evidence that I've submitted this issue. So here we go again... I am under the impression that your newsletter templates are supposed to be mobile optimised: https://www.zoho.com/campaigns/blog/responsive-email-marketing.html This is clearly not the case, as the last 2 newsletters I've created in Campaigns look perfect
Accounts module not displaying in Campaigns sync
When syncing CRM to Campaigns, I can only sync Leads and Contacts. Accounts module is setup and not sure why I can't select it. I won't be able to make segments for all our email campaigns. What is the resolution?
List or segment based on bought products.
I have a question and looking for the best way to make it happen. So, this customer is using a third-party e-commerce website. Using webhooks when some one buys something we look to see if it’s a contact in Zoho CRM and if not, we create it. After we
How do I add our corporate fonts to campaign template?
We have developed a custom campaign template in Zoho Campaigns. Unfortunately there is such a small option of fonts by Zoho default. We need to add our 2 corporate fonts so that our campaigns are in line with our brand. How do we do this?
Automation based on Contact Field Update not working
Hi We are trying to get our automations to pick up a CRM Contact record when a field is set to a specific value. We are setting that field using a WORKFLOW that triggers a field update during contact creation during the lead conversion process. It seems
Tip of the week 84: Leveraging your online store's product imagery
Cover image It's a well-known fact that product imagery occupies a crucial spot in every e-store owner's checklist. As an ecommerce business owner, you were probably very diligent in uploading aesthetic and attractive images to your store. So it's only
Can't see others members automation in Zoho Campaign
Hi, why other members of my team can't see and edit my automations in Zoho Campaign ? Thanks
Can't add video in the mail content
Hi everyone, I'm trying to add a video in my email content in an automation. So, I put the Link and the Title in the video element, but when I click on "Confirm", nothing happen and I am forced to refresh the page. Have you any idea how to fix that so
How to delete bounced email contacts
How to delete bounced email contacts
Dynamic content in custom HTML email
I am writing some custom HTML for my emails to be sent via workflow in Campaigns. I know that Campaigns has a built dynamic content tool in the email builder. Is it possible, however, to implement dynamic content using custom HTML? If so, can i have access to the documentation for this or any help to achieve this? Thanks.
Issue when trying to access the Google Analytics in Zoho Campaigns
I am trying to open the Google Analytics report in Zoho Campaigns, but it either keeps giving me "Error occurred..." or nothing shows. Also, I seem to be unable to get data from GA4 in Zoho Campaigns, only my UA properties are showing. My GA4 properties
How can I import a PSD email template into Campaigns?
I see a number of places offering PSD email templates that look pretty cool. I have Photoshop, and am pretty adept, but how do I take a PSD file and make that into an email template to use in Zoho Campaigns? Here's a sample of such a site. http://graphicriver.net/category/web-elements/e-newsletters Some of the templates claim to be 'MailChimp ready'. Can we get something similar going for ZC?
how to test an automation
Is there an easy way to test an automation from start to finish. My old software from a different company had an option to test and 'remove wait/delay steps'. I'm trying to test an email and SMS automation which has days of delays built in - and dont
You cannot send this campaign as there is no contact in the selected mailing list.
We have synced contact lists and sent campaigns just fine prior to today. Now no matter what list I upload when I go to send the campaign it gives an error "You cannot send this campaign as there is no contact in the selected mailing list." And now it
Remove any extra blank spaces after email/campaign content
Hi, I selected a simple blank page and designed it according to my company's logo and text requirements. However, there is an issue with the remaining part appearing in the email, which creates an embarrassing view. How can I remove this section?
Per-App Language Preference & In-App Update - Campaigns - Android
Hello everyone! In the latest Android (v2.0.19) version of the Zoho Campaigns mobile app, we have brought in some fantastic features your way! Here are those: Per-App Language Preferences: Now, your app will follow your system language by default instead
how do I update fields based on campaign member status ?
Hi I want to set up automation rule for whenever a "member status" is changed due to a campaign. But I cant find is a valid "field" so cannot find a way to set up rules Anyone can help ?
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
Prefilled forms based on e-mail campaign
Dear, Is it possible that we create a form, which is prefilled based on the campaign contact list. So in fact, we want to send e-mail campaign with a link to a from that is prefilled with their personal contact information. At this moment we can create
Where can i include Poll in campaign ?
Je ne trouve pas d'ou je peux créer une enquête Ou se trouve la page en PJ qu'un autre utilisateur m'indique mais que je ne trouve pas
It seems like your sender domain/IP address is blacklisted.
My email is NOT blacklisted. I have tried to revalidate it but it still says it is blacklisted. I have used MX tools and it is not blacklisted. Please help!
Unbelievable Click Rates over past few weeks
Has anyone else noticed an unusual spike in click rates over the past few weeks? Don't get me wrong, I would love to think I've improved crafting email campaigns over the years, but a 20x increase in clicks last week does not jive with the lack of prospect
Export a list of who opened an email from which list?
What I need is an exportable list of contacts who opened/clicked a specific email, with a field for what contact list they belong to. In the list based report I don't see any export options, or even a way to view individual opens. I checked in the Zoho CRM and made a custom view with the contact list field I needed, however, there doesn't seem to be a way to export a list of ONLY opens/clicked. There is only an option for if they received the email or didn't receive it. There is the 'member status'
Campaigns editing my HTML code
Hi, I'm trying to create a section of an email that uses an external image but Zoho Campaigns keeps editing my code as soon as I save it. Here's what I'm adding: <img src="http://gen.sendtric.com/countdown/byi3i7wg9h"> And here's what it's doing: <img
Interactive email functionalities expected in Zoho Campaigns
Interactive responsive emails are the holy grail of email marketing. They boost customer engagement and significantly increase email interaction. Some of the interactive email elements are expected to incorporate in Zoho Campaigns in 2024 are: Animated
Searchable Customisable fields
Is there a way to make custom fields searchable? I would like to be able to quick search or used the advanced search function to find contacts by fields such as 'Job Title' or 'Sector'. You can use these fields when creating a segmented list - is there a way that this functionality could be extended to the main search bar? This would be very useful to me. Thanks
Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
Can I remove or divert certain contacts from an active Campaigns workflow?
I have created a workflow in Zoho Campaigns, which sends different emails, once contacts have been added to a mailing list. To choose which email to send to the contacts, there are conditions, which divert contacts based on their company type and their company size. There was a subsection of this workflow, where company size wasn't selected correctly, and some contacts have been sent down the wrong path and received the wrong email. The workflow contains a reminder loop and a further series of emails.
Cancel ZOHO Campaigns Service at Annual Subscription End Date
Hello. We are now using our own CRM systems for our email campaigns. Please cancel our plan at our Annual subscription end date of 2/7/24. Thank you.
Dedicated Links
Hello, Is it possible to add dedicated links to a Campaign? Every contact from the list has its dedicated links in its contact info (just like in the screnshots below). Thanks in advance. Contact info: Button for the link in the campaign:
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