How to clear list Allows IPs?
Dear, ZohoMail Team Hi... I want to ask. I have account on ZohoMail with domain luckycoins.co.id. Before, I have setting Allows IPs on Control Panel features. Now... On my office, the internet IP has changed. I cannot login again with administrator account. So... How I can login again? How I can clear list of IP range? Please help. Thank you
Admin Password
Hi, I get the message "Your current password is wrong", when I try to do something in the control panel, that requires admin password. It seems I had made a mistake while noting down my admin password, while setting up the mail on Zoho. How I can I reset or learn my current admin password? Appreciate your help, thank you.
Can't receive, but can send emails after transferring domain to another domain provider
Hi, I transfered may domain to another domain provider (not hosting). So I had to setup my mx records again on that provider platform. I don't know if I need another ZB code, and if I do, I don't know where to get it. I can send emails, but cannot receive them, and I need them urgently... Thank you very much Carlos Correia
Limit sending email by domain
does anyone know if the following is possible. I would like to restrict sending of email (of certain users) to internal mail only. ie. only able to send email to users on the same domain. example: me@mydomain.com can send email to you@mydomain.com fine you@mydomain.com can send to me@mydomain.com but me@mydomain.com is prohibited from sending mail to you@yourdomain.com or any other domain other than mydomain.com hope that makes sense? Andy
verification
hi i have a google domain but when i am trying to verify it to set up my zoho account it isn't recognising it. i am selecting "others" as the host provider as i don't see google on the list- can you please help? its aquafinatics.net
Error adding domain
When i try to add domain langleyparkpartners.co.uk, it says domain already exists I registered this domain from scratch so i dont know why i am getting this error I have alreade added the MX records required MX Records Host Priority mx.zoho.com @ 10 mx2.zoho.com @ 20 Please help
Hi
Reason for the block : Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000]. Mail Fetch has also been disabled for any active POP accounts.
Can't Create Administrator Group
Cannot create administrator group. It said "The data you have entered already exists" but no group is created.
Not receiviing emails at all ! Please Help !
Hi ! just configured the MX records from my registar and nothing happens ! my domain: wwwinvsasmar.com thank you !
Unable to send AND RECEIVE email to
SAT, 16 SEP 2017 16:50:30 +0300 Error details hassan P.FAILLONE@dynamic-solution.net DOMAIN www.dynamic-solution.net Dsn=5.0.0, stat=failure, 5.0.0 Invalid Recipients.
Application passwords not working - authentication always fails
Hi, I am trying to setup an application that needs to be able to send and receive mails, but unfortunately, this is not working Everything has been setup correctly, right server settings, right password, etc... I have tried and tried again so I wonder if this capability is somehow restricted or blocked for me. Regards, Koen
How i can able to verify the Phone Number for access the emails.
i would like to update the login phone number in the zoho account while changing the Login Phone number showing this is already exist. Please help me out this
SPF record & validation in iPage
Hi I've attempted to update my SPF record but get a 'unable to get TXT record' message. I am unclear whether I need to just have a "spf1 include:zoho.eu ~all" or if I need to include an "ip4: etc" in as I previously had multiple entries in my iPage domain. Please advise ... Thanks
sommil2016@gmail.com
ola não recebo msg no email contato@sommil.com.br ja fiz todas as configurações Oi, não recebo msg no e-mail contato@sommil.com.br e fiz todas as configurações
ZB code for my domain www.kraftp-plus.com
I have deleted the ZB code in my cname as i was changing the my host provided... No in order to configure my cname in my new host i will require the zb code for my domain... how do i find it. or can you share the zb code
No es posible añadir la dirección de Alias
Hola tengo este problema
solicito ayuda
buena noche hay correos que me dice que No fue posible enviar el mensaje; Motivo: 554 5.2.3 Incumplimiento de la política de correo: El tamaño del correo excede el límite como soluciono esto?
Migration Problem
Hi I changed my emails server from Outlook.com to Zoho.com, but when I try to make migration I get the following error message: "Los detalles de autenticación proporcionados fueron rechazados por el servidor de origen. Proporcione un nombre de usuario y contraseña válidos." (I use spanish language) I checked the address and the password and it´s ok. Please help about it Thanks
Unable to add email alias and stuck in the domain setup
What do I do here? I'm trying to add a email - saad@puncturesafe.co in the domain setup but I'm stuck at this screen after verifying my domain by the cname method. Can anyone help me fix this or remove puncturesafe.co from my ID so that I can redo this setup?
I accidentally clicked "incoming disabled"
Dear Sir/ Madam I accidentally clicked "incoming disabled" on super admin account, now its showing message "Operation permitted for paid user(s) only" when i want re-enable it. Regards Aadil Abbasi
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello, I need assistance for a domain registration (ormanyaramazlari.com)
Return-Path not changed when Email Routing in place - SPF / SRS issue
You nag heavily to get me to set up an SPF record, but you do not implement the SPF regime properly yourselves. When email is forwarded, the Return-Path must be adjusted to follow the SRS specification. For normal forwarding you have some kind of home-made adjustment that at least prevents mail being rejected. But when Email Routing is set up, the Return-path is unchanged. So the ultimate receiving mail server sees mail arriving from zoho but with Return-path of the sender's domain, and if SPF is
create a forward address
I'm NOT trying to forward my Zoho email to an external address. I'm trying to create an address that will forward all of it's information to one of my users. I can see how to forward emails out, but I can't seem to create additional mail accounts to use only as a forward address. Do I need to create a new user, and then forward all of those emails, or is there a way to create an email account with no user and then forward it's messages to an account that has a user attached?
Problem Verification Zoho
Hi, I am having the same problem with CNAME verification. Because I am Klik 'CNAME Verification' launch Pop up 'Try by Txt & Try by HTML' like image below Please, Help Me! Thanks
input and output lock
Hello, can you help me to unlock the account baldor@mobilesd.mx exceed the limit of 5gb but already delete mails reaching 80% capacity but does not let me the following error in control panel "Operation allowed only for users Payments." waiting you can help me
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I can not send email from my email account. It shows an error Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Can you unblock the account? waiting for your action,Thanks
help me about SPF
I want to activate this SPF Is that correct? v=spf1 include:zcsend.net include:zoho.com ip4:188.40.21.165 ~all or this? v=spf1 include:zoho.com ~all Please help me the correct way as the explanation is unclear Thank you
forwarding setting
I did an email forwarding setting and I do not know where. All emails are now being sent to ge*************@gmail.com. Any Email sent to foo@genesiswp.com.br is going to ge********@gmail.com. How can I fix this?
help me about SPF
I want to activate this SPF Is that correct? v=spf1 include:zcsend.net include:zoho.com ip4:188.40.21.165 ~all or this? v=spf1 include:zoho.com ~all Please help me the correct way as the explanation is unclear Thank you
Incoming Mails Problems
Hi, friends I have an strange problem from yesterday, the following email adresses has incoming mails options disabled: gestion.tecnica@enelca.com.co, giovanny.builes@enelca.com.co, gestion.financiera@enelca.com.co, gestion.ambiental@enelca.com.co and gestion.contable@enelca.com.co I’m trying to enable again, but it’s no possible. Thanks for your help!
DKIM, spam blocking and .forward'ed mail
My organisation owns more than one domain. Our primary domain has Zoho mail. The other domains are merely forwarded (for both web and e-mail) by our domain name registrar (hexonet.net) so that everything redirects to our main, primary domain. User mail for our other domains is forwarded, user@my.example.biz -> user@my-zoho-domain.example.net for instance. Hexonet's mail servers are forwarding.ispapi.net or xdns-smtp2.forwarding.ispapi.net according to these headers: Authentication-Results: mx.zohomail.com;
spf=pass
Problem enabling DKIM
I am new to Zoho Mail and am having a problem enabling DKIM. My domain is bankruptcylawyerbuffalo.com. I am running it through Cloudflare. I have set up SPF without problem and have added the DKIM text to the text record in the Cloudflare DNS. When i use the tool DKINCore that you link to and enter the selector and domain I get a message that the key Record is valid. Further down the page I again enter the selector and domain and when I click "Check" a new record is generated but no confirmation
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Same error as many people here: "This Operation has been restricted. Please contact support-as@zohocorp.com for further details. The domain I'm trying is "duthlersfamilyfoods.com". Why does this problem exist in the first place?
Send Mail As - Infinite wait
Hi I'm trying to configure my 'Send Mail As' setting, but I keep getting an infinite spinning circle. It just won't load. I've tried Safari, Chrome and Firefox. Any help appreciated.
Change master password
Hello, I need to change my password. I create on google gmail, and my password dont work. I needo to delete some accounts.
can not recieve email but can send email to others
Hi zoho support team, can not receive other email to my inbox please check my issue.. My email id:admin01@cartzapp.com Thank you
Regarding verification of doamin
in the domain dypacademy.com the domain is verified but the page after it is got stuck up...please help...pl reply to pk@aptacads.com
Problem Signing in CPanel
Hello, I am trying to login to my Admin CPanel accunt for carigary.com email account, but I get error message (you are not authorized to view this page, please login to your zoho mail). Please help me solve this problem.
DKIM verification not working
Hi, I have added the DKIM TXT entry into our DNS manager however after several days it is still not verified in Zoho Mail.
How to ad right domain alias?
My situation is this. I was using two domains. One domain was on the Zoho another on Hetzner. For now domain on hetzner is loocked, and i want to add that domain to zoho and to get mail from other domain to my mail zoho
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