Zoho CRM Reports Module on Mobil App
I have the mobile app and the reports module doesn't appear in the sidebar for some reason. I saw a Youtube video where the user had the Reports module on mobile. Is there a setting to show it on mobile? Thanks.
Add a second account in zoho mail android app
Hi , i have migrated my domain to zoho and now i can not find a way to add accounts to manage emails from my android devices. No "add account" entry...Could you please point me or help me? In the app description says it can manage several accounts. Thanks and regards.
Can't log in to mobile site
I set up my account with my gmail account ID. Then I bought my iPhone and discovered your mobile site. So I followed the instructions to get a new password, which I've done. I can log in to the regular site fine with my straight ID (with no email domain), but cannot login to the mobile site from either my MacBook or my iPhone. Am I missing something?
App Status Read-Only iphone App
I connect ok to my zoho account, but I don't iknow how change the App Status to read-write Thanks for your help
When will Zoho Trident come to Linux?
It already is implemented for MacOS, which is *nix based operating system. When will it be ported to Linux?
send email to a distribution list?
how do I setup a distribution list in zoho mail so I can send to multiple people at one time?
Offline (app) auto-sync
I know similar questions have been asked, but some are very outdated and others didn't answer my question. My question is: Does the ZOHO smartphone app automatically sync offline entries (entries made without a wifi or cellular data)? I have tested this and it appears it does not do this automatically: Create data in offline app, then close app and open wifi = no auto sync Create data in offline app, then close app, open wifi, and open app again = no auto sync Create data in offline app, then close
Zoho Vault Mobile app - Invalid Call
On logging into the Zoho Vault mobile app, I receive the "Invalid Call" error message. I've entered the correct Id/password. I've tried deleting and reinstalling the app. What does this error mean and how to I get past it?
USER_NOT_ACTIVE
I get the USER_NOT_ACTIVE message when i try to login to the app on my Iphone. I am a new user and wonder if I have to change a setting to allow the use of this App...
Why are all of the extra fields I removed in CRM showing in Mobile?
I have tweaked CRM for what I need and have removed all of the extra info I do not. Why is it that Mobile continues to show all of these fields. Do they not sync to tell each other info other than the Customer/Lead info? Is there a way to get the fields in Mobile to match those that I spent hours setting up in CRM? Thank you
Log incoming calls on Android CRM?
I keep reading that I'm able to log incoming calls on the CRM app for Android, but when I answer a call and hang up, I never get the option to log. Is there a special admin I need to do for that? Or permissions? Thanks
Iphone App - phone number entry - please fix
When entering a new contact, account or lead in the iphone app, the pop up keyboard does not allow for a: "-" dash "( )" parenthesis Or space In an effort to support consistent data entry and to bring some sort of validity to ZOHO CRM PLEASE FIX THIS OVERSIGHT note: as I have been told by support there is not way to mass update phone numbers into a standard format, so users are required to enter the specific format on each and ever record.... Isn't this a contact management software solution?? And
Help - Zoho CRM notification on mobile (IOS/Android)
Hello Community! Can I get the IOS/Andoid CRM app to notify me of events, calls, etc. due as I can with MANY other apps? I am running the free Zoho I would like this to be native to the Zoho CRM app. I do not want to write a sep. mobile app
Blackberry zoho e-mail set up
I am unable to set up my zoho e-mail on my blackberry curve. Keeps asking for email sever and and username in addition to email address and password. I have entered all information several times and still get the error message: "Cannot connect to email server..." Any thoughts? Thanks
Which address shows "Near Me" in Android App?
My leads, contacts and accounts have billing and mailing addresses. Which one is used for mapping "near me" when using the app or can I change this setting?
Can't access POP email on Windows Mobile phone
Hi, I have a HTC HD2 (T-Mobile) running on Windows Mobile 6.5. I have set my phone's email client to the settings listed here http://help.zoho.com/portal/en/community/topic/zoho-on-my-mobile-phone but I can't log on to my email account. I have other email accounts on my phone which I can log on to using my phone's email client. Of the settings listed on the link my phone does not ask me for these settings (in bold) Incoming Mail (POP3) pop.zoho.com Use SSL: Yes DOESN'T ASK Port: 995 DOESN'T
Zoho CRM Iphone app
Is there a way to view "notes" in the app. When I click on leads in my app I don't see any notes however on my laptap I do? Also once a lead is turned into a potential the notes disappear . Is the only way to view them under accounts? Thanks in advance
Site Service Call Recording
Hi I'm looking for an application that allows me to record site visits to customers via smart phone. I have the Zoho CRM app on iPhone but it's limited. I'd like to record a site visit, lets say as a "Case", (Cases are not available in the Zoho CRM app) and have a field where my customer can sign as form of acceptance. Is this available from Zoho or other third party application? Larrym
Gamescope
I created a game for our team and today I'm noticing that activities, like adding notes, are not being counted in the game or towards badges when made from the mobile app. Works fine from desktop. I feel like that is critical as most sales activity updates, like notes, are from the road and I must have missed a step in setting this up. Thanks for the feedback.
Zoho iPhone App does not match user Profile Settings
Hi We've set up a new user with various permissions on their role and visibility to different screen. For example, the user us unable to edit contacts, or accounts or to add any additional contacts or accounts. The only visible tabs they have are Contacts, Accounts and Activities (Tasks). This all works fine when user logs in via their browser. But for some reason when we installed the iPhone App it gives them access to everything like and Administrator. So they can still see for example the Potentials
CRM mobile tasks not syncing properly
i have many tasks that show up in my iPhone app for Zoho CRM as not completed (e.g. not started, or in progress), yet they have all be correctly marked as complete in my online CRM instance. how do i clear out all these old tasks from my CRM mobile app? yes, I know that i can open each of them in mobile and mark them as completed, but there are hundreds! besides this will over-write the correct completion date which is already in the online version for these tasks. note, the problem may be related
iPhone / iPad app closing when trying to upload new contact
Hello, as the title says, my phone and my pad keep closing the Zoho CRM app as soon as I choose a contact to add to my contact list. How do I fix this?
Near Me Not Working
Hi, No matter what I try I cannot get "Contacts/Leads/Accounts near me" working. I have checked that all the address info is matching between leads / contacts / accounts all looks good. It picks up the current location, just always say "No Leads found", "No Contacts Found", "No Accounts Found". Any ideas ?
Copy and Pasting Calendar Entries
I have multiple diary entries to add to my calendar. All the same content but on different days / times. When is this facility going to be added to Zoho Calendar? It's infuriating having to type or even copy text from other entries to create more en
Default View for Leads in CRM Mobile for Android
When I look at leads in CRM mobile for Android, the 2 fields shown for each record are "Lead Name" and "email". Can I change these? I'd like to see other fields instead. Seeing these field names is not very practical. I'd rather be able to see "Company Name", for starters. I can't see how to change these settings anywhere. Help?
app language
Hi, I've been testing Zoho CRM app (android version) but I cannot change the user interface language. Unlike the Desktop version where I can change the language, I cannot do this on the app version.
posting to zoho forum from a blackberry?
I have a blackberry bold 9700 and am unable to make posts from by blackberry. I have used the notive browser as well as opera. Is there any way to make a post from my hand held device? Zoho works so well with my phone for other things i cant believe the forum of all things does not work. I can click the post reply buton but am unable to type in the post field. I use the insert html and type some words but after pressing insert they all dissapear and i have no post button to actually post anything.
Zoho Sheets App doesn't work anymore - iOS 10.0.2 issue?
I'm using the "Zoho Sheet" app on my iphone 6 (iOS 10.0.2) in parallel to the browser on the PC. Up to Tuesday or Monday it was working fine, I was able add data to the sheets when I was on the road. But since Tuesday (2016/10/11) the application hangs when I try to display a sheet, on the upper screen the rotating circle is visible with text "Verarbeitung ..." (German for "processing"). I tried to kill and restart the app, doesn't help. I tried to reinstall, doesn't help. On my iPad 3 (iOS 9.3.5)
iphone app: Accounts not appearing with Potentials
For our users on Android, the mobile app is appropriately showing the name of the Account when looking at the standard Potentials view, but the Account name is not visible for our users on iphone. Is there a setting we need to adjust?
m.zoho contacts ( zoho mobile)
Can you view zoho contacts while signed into m.zoho.com? You can access mail,calendar,docs but no contacts icon. The only place i found contacts while on the Zoho mobile site is under composing a new email. You can select TO and it will bring up your contacts to add to your email but thats it. It would be nice to be able to quickly view,add,modify your contacts from within zoho mobile. ?????
Directory synching through IPPhone
I need to view my contacts in my ZOHO directory list through IP Phone.ie ,if a customer in our Zoho contact list calls us ,his name has to be displayed in our IP Phone caller ID.How can it be possible....Please comment.....
CRM - New user Mobile access Error: USER_NOT_ACTIVE
CRM - New user Mobile access Error: USER_NOT_ACTIVE i have integrated the CRM with Google apps and tried to access via android app mobile. it says Error while: authentication. (USER_NOT_ACTIVE). however I am to login via http://crm.zoho.com
Zoho Projects Android open Document
Hello, I created document using web side and i want to openit on androit. So i download ZOHO Projects on Android login to my account and download this document. But i cant open it? I try install ZOHO Docs, ZOHO Writer but i still can't open created document using web side. How to open this document on Android?
Zoho on Android - Error in loading
I just signed up for Zoho and imported a spreadsheet. It works fine on the computer. I downloaded the app on Android, logged in and I can see the doc. When I try to open it I get the following: "Error in loading" That's it. No other details. I copied the doc and the copy does the same thing. Still opens on the computer, but not on my phone. Anyone able to assist? Thanks.
Blackberry 7 Browser Compatability
Hi, The new Blackberry OS7 browser is more than capable of running the touch based mobile interface you supply which has access to Invoice and CRM but as the browser reports itself as from Blackberry it always reverts to the old mobile website. Is there a way to access the iphone/Android/Touch mobile website without being redirected to the old site on my Blackberry 9900 ? Do you have a separate web address I can use ? Kind Regards Jon
Zoho App Says: No Portals Received from Server
I have downloaded the Zoho Support app and would like to log in to my account to look at tickets and such. When I use the login that I use on the zoho support website, I get a "No Portals Received From Server" error. It then keeps me loged in but I cant get past the swipe to the left page. Any suggestions????
Mobile App
Does anyone have luck with the mobile app showing up pop up reminders.
Zoho Mobile problem capturing call durations
Can you please fix the way Zoho Mobile captures the duration of a call? I'm using a blackberry 9800 and in 95% of the calls, zoho mobile does not like the call duration that zoho mobile itself put in the field.
Tablet version of Zoho not working
Can anyone help my tablet version of Zoho CRM just keeps on showing the loading icon and nothing is happening.
Sharing text to Notebook removes line breaks
I'm migrating notes from Evernote to Zoho Notebook by selecting all the text in a note in Evernote, choosing the Share... command in the menu that appears over the selection, and selecting Notebook as the destination. Unfortunately, all of the line breaks get removed from the text in the process, so in Notebook it's all run together as one paragraph. This isn't an Evernote bug: if I share the text to Mail, the mail message has the line-breaks in it. So it's the Notebook sharing extension that strips
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