Zoho Survey Enhancements
We love Survey. We use it a ton. It needs some enhancements. Maybe some of these are already on the roadmap? API - this is crucial. We have some complex surveys that take place and need to update records, trigger other functions/automations, etc. I would
How do you make sure the same person doesn't answer the survey twice?
Preventing multiple responses to a survey is really important because letting people answer more than once can seriously ruin the data. It skews results, making it seem like certain opinions are more popular than they are. This can lead to misleading
How can you use surveys to make your customers shop again?
Do you know, one of the best ways to encourage customers to come back is by using surveys? When you send out a survey, you’re really just opening a dialogue. You can ask them what they liked about their last purchase, what could’ve been better, or if
Currency "question" in Zoho Survey
Hello! It would be awesome if you could add a "currency textbox" to the question types in Zoho Survey. We are a company for energie management and we ask for a lot of amounts with decimal places in our surveys. We would appreciate this! Thanks and best wishes, Esther
Zoho Analytics to Zoho Sheets - automatic update?
Hi all, If I create a zoho sheet from an Analytics Report or Analytics Data, is there a way for the zoho sheet to automatically update as the Report / Data in analytics updates?
Request: Custom CSS Theme
I would really like a custom CSS theme that enables me to completely customize the look and feel of the survey page based on the typography of my company brand. Unfortunately, there does not appear to be complete customization with existing themes. This
How can you attract more responses to your survey from those who visit your website?
First off, make it personal. When you reach out to your visitors, use a warm tone. You might say something like, “Hi there! Thanks for checking out our site. We really value your opinion and would love to hear your thoughts!” Next, keep it clear and concise.
Accessibility options
I regularly use your survey platform to conduct research involving a diverse range of participants who all live with chronic and severe illnesses. Over time, I’ve received consistent feedback from respondents indicating that they encounter difficulties
Enabling instant engagement through inline email
The phrase "Fast-paced world" has been in usage for decades. Yet, its relevance has not weaned a bit. Time is money, and to stay afloat in business, it's important to develop user-friendly engagement tactics that respect your customers' time. Here is
Survey data validation
Informed decisions stem from the accuracy and relevance of your survey data. Zoho Survey's validation features are designed to enhance data quality by guiding respondents to provide precise and intended answers. Mandatory questions: Guarantee collection
Optimizing survey questions
Since we depend on high-quality data to perform useful analyses, it's essential to ask the right questions, format them appropriately, and enable users to provide meaningful answers. Here are some steps you can take in Zoho survey to increase the efficiency
Maintaining response quality
Low-quality response data can skew the results of market research surveys. Survey fatigue and rushed answers can wreak havoc on data quality, resulting in an unreliable final dataset. While it's impossible to completely shield surveys from this noise,
Tiny Tip Tuesday #64
Placing online surveys as website inserts serves various purposes, such as: Engages visitors for feedback - Gather visitor opinions to enhance the website or platform experience. Collects data on preferences and demographics - Collects data on participant
Tiny Tip Tuesday #63
One valuable tip for creating an engaging online survey is to incorporate interactive elements. Consider adding elements like: Survey progress bar Interactive sliders Image selection questions Diverse rating representations Survey themes These changes
Tiny Tip Tuesday #34
Save and Continue Later In the previous tip, we spoke about how to get the NPS calculation done. Now let's say, your respondent wants to leave the survey before answering all the questions, or closed the survey window by mistake. What happens to the responses
Tiny Tip Tuesday #62
One valuable tip for optimizing your survey analysis is to integrate Zoho Survey with Google Sheets. This integration allows you to automate the process of transferring survey responses to a Google Sheets spreadsheet, allowing you to conduct real-time
Tiny Tip Tuesday #61
Enhance your survey's visual appeal using Zoho Survey's customizable themes feature. Tailor every aspect of your survey to create a lasting impression with your customer by customizing the background, header, footer, and body of your survey in specific.
Tiny Tip Tuesday #56
The quota feature in Zoho Survey helps in managing survey responses and gathering reliable insights. Learn how to get accurate and organized data from your survey using different types of quotas: Survey quotas can be used to limit the number of responses
Tiny Tip Tuesday #60
When a survey is posted on social media, its goal is to garner valuable responses. Let's look at essential survey preview customizations for better audience engagement. Title: The survey's title conveys its purpose to the audience. You can either use
Tiny Tip Tuesday #59
When restricting your participants from submitting multiple responses, it is important to inform them about it in the right manner. This month, let's focus on a small tip to let respondents know that their survey response has been received or cannot be
Tiny Tip Tuesday #58
Disqualifying respondents who don’t match your survey criteria has always been a concern. These respondents might be your potential leads in the future, or they might introduce you to new leads through word-of-mouth marketing. This is done right with
Tiny Tip Tuesday #57
Last month, we saw how to use the quota feature to limit survey responses based on certain criteria and gather reliable insights. When using this feature, a respondent's session ends abruptly upon meeting the mentioned criteria. To handle this better,
Request: Image Ranking Question Type
The image selection question type allows for star rating and multiple choice selection, but no direct way to allow for image ranking. I think it would be as simple as asking the user to click the top ranked photo then gray out each photo as it's chosen
Request: Zoho Survey Integration with Zoho Workdrive
Every other app in Zoho One is integrated with Workdrive, even Analytics. When will Survey add this? Just need for adding images to the image selection questions, thanks!
Tiny Tip Tuesday #55
We’ve been discussing various ways to improve the response rate of surveys and subtly, using effective terms and conditions is an essential factor in it. When a customer receives a survey from someone, the immediate questions that pop up in their mind
Tiny Tip Tuesday #54
In this article, we'll be seeing why it's important to set up survey preferences and how to do it. To begin with, it's important to set up survey preferences for a survey because doing so directly affects the respondent. Survey preferences add a minute
Tiny Tip Tuesday #53
Recently, we've seen how survey end pages can increase your survey’s response rate. In the same way, survey introduction pages play a huge role in carrying out your survey’s purpose. There are three parts that make up a great survey introduction page:
Have ability to lock an entry
During CRM integration, it is great to be able pre-populate certain Survey fields from CRM data. BUT, if the customer decides to edit/change any of those fields, they also get changed in the CRM....which is not good to have your internal information possibly being changed without you authorizing it. The request: allow for fields to be in the survey but "locked" from user input. Therefore the CRM data is there, but the user cannot change it. Thanks!
Tiny Tip Tuesday #52
Survey distribution plays a crucial role when it comes to increasing the volume of audience data. When you use multiple platforms to distribute surveys, your data intake becomes greater and more diverse. It’s best to distribute surveys in a way that captures
Tiny Tip Tuesday #51
Survey end pages are one of the more under-utilized types of pages that can yield better response rates for your business in the long run. In this article, we'll be going through some of the ways that Zoho Survey helps you keep the respondents of your
Balancing / respondent weights to improve survey representation
Zoho needs a feature to weight respondents like some of the other survey software has, as poor representation is a threat to survey validity. These are used to improve representation - based on target profiles - such as the Census. So for example if your survey has too many females and too many young people, you can correct this at the point of analysis. While of course it would be too complex for Zoho to calculate weights, at least allow their import and use in analysis.
Tiny Tip Tuesday #50
Which type of questions get you the best response rate? Anyone preparing a survey wants to attract the highest number of respondents possible. There are various types of questions that can build surveys and gather data. However, a bit of research helps
Folders for survey organization.
I would love to have a way to organize my surveys into folders on the 'My Surveys' main screen. As my survey list grows it is become difficult to keep things labeled nice enough to not need folders.
Tiny Tip Tuesday #38
What's new in display logic? In a previous tip, we've already discussed what logic means in a survey and how using logic conditions can help you gather the most accurate data possible. While there are different kinds of skip logic options available in
Tiny Tip Tuesday #49
What is survey fatigue? Is it a real thing? Survey fatigue, or research fatigue as it is commonly called, is a decline in the performance of detailed research due to the participant becoming bored with the task. A lack of motivation to finish the survey
Tiny Tip Tuesday #48
Preventing multiple responses When you run a survey, it's critical that your respondents take the survey only once for you to receive accurate results. You can easily prevent the same user from submitting multiple responses by setting certain restrictions
Tiny Tip Tuesday #47
On setting up response preferences If you want to enable your surveys to publish responses to a public URL, we have the solution! You can adjust the visibility of survey links for individual responses and the download links for signature and file upload
Better integration with Zoho Reports users.
Sad that we are not able to feed Survey data into our Zoho reports module!!
Tiny Tip Tuesday #46
Grouped conditions in logic In a few previous tips, we discussed what logic means in a survey and how using various logic conditions can help you gather the most accurate data possible. While there's a lot to talk about with the skip logic feature in
Tiny Tip Tuesday #45
Personalizing your surveys Assume that you want to send out a survey to employees who are currently working from home to find out their willingness to work back in your office. You can employ a few tricks in your survey and make it personalized for each
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