Request: Custom CSS Theme
I would really like a custom CSS theme that enables me to completely customize the look and feel of the survey page based on the typography of my company brand. Unfortunately, there does not appear to be complete customization with existing themes. ThisFolders for survey organization.
I would love to have a way to organize my surveys into folders on the 'My Surveys' main screen. As my survey list grows it is become difficult to keep things labeled nice enough to not need folders.Integrate Survey with a Potential in Zoho CRM
Good day, It would be usefull to be able to link a Survey sent through a Potential in ZCRM to the Potential asociate, not only the contact. A nd moreover if it's posible that not only the Contact asociated to this Potential could answer it but for example the account manger interviewing the contact. ThanksSingle Checkbox for "I Agree" or Newsletter Subscription
I would appreciate a single check-box form element (Boolean). Possible applications for this element are - newsletter subscriptions - indicating agreement to terms and conditions - indicating visitor has read required reading - and more I understand the same result can be achieved with a select element with yes/no values, but I still believe a single check-box option would be advantageous to many Zoho users.Tiny Tip Tuesday #1
Good Question! Surveys are the easiest and most effective of finding out your respondents' thoughts and expectations. You can evaluate their satisfaction levels, understand what they think about a product they have used recently, and discover what they expect from an upcoming event or a product. If you ask them the right questions, they will tell you what motivates them and what they don't love about the subject. We'll give you tips and tricks to get the questions in your survey right. Here's yourTiny Tip Tuesday #47
On setting up response preferences If you want to enable your surveys to publish responses to a public URL, we have the solution! You can adjust the visibility of survey links for individual responses and the download links for signature and file uploadZoho Survey Enhancements
We love Survey. We use it a ton. It needs some enhancements. Maybe some of these are already on the roadmap? API - this is crucial. We have some complex surveys that take place and need to update records, trigger other functions/automations, etc. I wouldTiny Tip Tuesday #43
Why is it important to time your surveys? If you spend a lot of time researching how to write the right questions for your survey, how can you make sure your efforts aren't wasted? You'll need truthful and accurate responses to gather the required dataTiny Tip Tuesday #4
Is it okay to ask personal questions? No. It isn't. Here's why! As important as it is to set survey goals, keep surveys short, and make questions optional, it's also essential to respect your respondents' privacy. Always keep in mind that personal questions can make respondents feel uncomfortable. If asking for personal details is necessary, it is best to ask them at the very end of your survey, while ensuring privacy. Always respect the person who has given you these details. Be sure to ask forTiny Tip Tuesday #3
Keep it short Over the past two weeks, we've been discussing why setting survey goals are important and why you shouldn't force your respondents to answer your questions. This week, we'll talk about how long your questions should be. Tip for the week: avoid asking long and leading questions Long questions can easily bore your respondents, causing them to lose interest and only finish half of your survey—or skip it entirely! Keeping your questions short and crisp keeps respondents interested and encouragesMultiple Textboxes Question Type
Hi, ZOHO Survey provides many "Multiple ..." type of questions but lacks one: Multiple Textboxes Please implement it quick as I needed urgently! Thank you in advance. Florin P.S. Other similar companies already have it: https://help.surveymonkey.com/articles/en_US/kb/Multiple-TextboxesAdd ability to style font for page title and descriptive text
When creating themes, it is possible to style the font for the following properties: survey title, question text, choice text, choice hover, text field and button. Please add the ability to style the font for the page title and for descriptive text.Tiny Tip Tuesday #9
Did you know you could purchase survey responses? Thanks to online surveys, gone are the days when you had to go around searching for a group to hand over your questionnaires and wait patiently for their responses. But even with the convenience of theBalancing / respondent weights to improve survey representation
Zoho needs a feature to weight respondents like some of the other survey software has, as poor representation is a threat to survey validity. These are used to improve representation - based on target profiles - such as the Census. So for example if your survey has too many females and too many young people, you can correct this at the point of analysis. While of course it would be too complex for Zoho to calculate weights, at least allow their import and use in analysis.ZOHO Survey Quiz Mode
This might already be a feature, but I am using ZOHO Survey/forms in a ZOHO site setup for a training tool. I have embedded the Survey as a 'Quiz'. This works okay but it will not be assessed so the focus is on the participant getting feedback, like this Survey Monkey example quiz. Is there any plans to do anything like this in ZOHO Survey?Survey data validation
Informed decisions stem from the accuracy and relevance of your survey data. Zoho Survey's validation features are designed to enhance data quality by guiding respondents to provide precise and intended answers. Mandatory questions: Guarantee collectionTiny Tip Tuesday #41
Audience Research We all know that surveying is the primary method for gathering honest and open feedback. However, understanding and targeting the right audience is critical to achieving relevant data. Before you start working on your survey, it's necessaryQuestion logic to work across pages
To whom it may concern, Our survey is to designed to help capture scientific data and trends in order to determine the extent of a major Australian virus. At present there is no known statistics collected by government or researchers on the incidence of virus contraction for the majority of circumstances, as the government only allow a very narrow set of circumstances to be taken into consideration. This means that the statistics on the number of people who are actually infected, is potentially muchTiny Tip Tuesday #8
Quiz time! Did you know that you can create quizzes using surveys? It's easy to create a survey and assign scores to assess your respondents' skills and competencies. Make sure to ask the right questions and score them fairly. Conduct a quiz for yourTiny Tip Tuesday #2
Shoot for your goals! Last week we spoke about a tip on how to get the questions in your survey right. To have a clear idea of what questions you need to ask, you need to first set goals and objectives for your survey. This week we'll see how setting survey objectives and stating them in the beginning of your questionnaire adds value to your data. When you run a survey, it's important that your respondents know what it's all about, and what your objective is before they start. Listing your top threeTiny Tip Tuesday #5
Know your audience As you exercise caution while writing survey questions by keeping things short and optional, it's equally important to know your audience. Take time to research the group you'll be addressing and send them personalized invites while also ensuring their privacy. Consider formulating questions from their point of view to make them feel seen and heard. Respect their time, and be polite. As we previously discussed the importance of stating the survey goals, it's always best to communicateConditional answer option display
Some survey software allows you to specify that only specific answer options are displayed conditional on previous selections. Use case: "select which of these items you have bought before?" Then in the next question ask "which they bought most recently."Tiny Tip Tuesday #45
Personalizing your surveys Assume that you want to send out a survey to employees who are currently working from home to find out their willingness to work back in your office. You can employ a few tricks in your survey and make it personalized for eachTiny Tip Tuesday #33
NPS Calculation Net Promoter Score (NPS) is a key metric used to measure customer opinions and loyalty. It also gives you insights on the willingness of your customers to recommend your product or service to others. A typical NPS question would look like:Tiny Tip Tuesday #21
Multiple ways to reach your survey audience Creating a good survey is only part of the job. To make it effective you need to send it out to the relevant people through their preferred medium. Here is how you do it: Survey campaigns via emails: UploadLet users upload images (ex: an optional user photo in training participation form)
Dear ZOHO team. It would help a lot if we were able to let users upload their photos. We're building forms for seminars and training and in such a field having a photo in their profile is very useful and will let teachers and trainers remember who is who before their first lesson. Best Regards, Anton Andriievsyi Kiev, UkraineCurrency "question" in Zoho Survey
Hello! It would be awesome if you could add a "currency textbox" to the question types in Zoho Survey. We are a company for energie management and we ask for a lot of amounts with decimal places in our surveys. We would appreciate this! Thanks and best wishes, Estherallow auto a-z or z-a sorting of drop down list choices!!
it sucks that when you add drop down choices, the user is not able to select that the sort in either A-Z or Z-A fashion!!!!!Tiny Tip Tuesday #44
Protect survey user data with HIPAA Do you work in the healthcare sector, interact a lot with patients, or handle sensitive health information? Then, you should use HIPAA-compliant methods while gathering feedback or any other patient data. What is HIPAA?Better integration with Zoho Reports users.
Sad that we are not able to feed Survey data into our Zoho reports module!!Automated Emails to Part Completed Survey Participants
Hi there, I would like to suggest a possible functionality addition to ZOHO survey. All of our surveys begin with asking the user to fill out their key details, email, full name etc. on the first page. We are finding that there are a lot of participants are completing this part of the survey and then they are not completing the full survey. I was wondering if there's anyway that ZOHO can create an auto-reminder function to send an email to those who partially completed the survey (using the emailallow choice for "Date Display Model" of YYYY/MM/DD
wish there was the option to display this option choice for the Calendar Box.Tiny Tip Tuesday #26
Selection Bias in Surveys - I Selection bias in surveys is when you accidentally create an answer pattern in your survey that users detect and follow, thereby distorting your actual data. How can you fix this? Here are two ways: Question randomization Answer randomization We'll talk about question randomization in this month's tip. Why should you randomize your survey questions? As we mentioned earlier, question randomization helps minimize selection bias, which helps you achieve more accurate data,Help box text area for detail explanation of questions asked in Survey
It would be great if there was a way to have a popup window appear when person hovers over a question, and window pops up to give user more details about the question being asked. This would help to keep main question short and simple on screen for Survey use, but if user did not understand they just hover over the question and the details of pop up.Tiny Tip Tuesday #30
Response Bias in Surveys - III In the previous few tips, we discussed common kinds of response bias in surveys. The third type of response bias is desirability bias. Desirability bias is the tendency of respondents to respond to a sensitive question in a way that's desirable or favorable to a majority. These biased responses can lead to an over-reporting of "good" behavior and under-reporting of "undesirable" behavior. Response bias tip #3: Dealing with desirability bias Make your surveys anonymous,Add coded data feature
Please add a feature where the admin can export the data to excel where he can view it in codes instead of text. Like , MALE - 1 FEMALE - 2 PREFER NOT TO SAY - 3Multiple Choice Question Format with Write-in Box for Each Choice
I would like to use a multiple choice question format, that includes a write-in box on the right of each choice. This would allow a predetermined choice to have a write-in box similar to how the "other" option does. I don't believe that this format is currently an option on ZOHO Survey; however, it would be a very helpful feature to add to the ZOHO survey platform. An example of when this would be used is: When targeting a specific demographic and asking about their medication use. Commonly usedImport CSV / Excel data
Import CSV / Excel data to allow for recoding, missing data imputation.Tiny Tip Tuesday #28
Response Bias in Surveys - I In our past few tips, we learned about selection bias and its effect in surveys. Another type of bias that occurs is when respondents provide false responses or answer untruthfully in a survey. This is called response bias. Our next few tips will focus on ways to minimize response bias and how to create surveys that are reliable. Response bias tip #1: Dealing with the "Yes/Acquiescence" bias You've probably come across respondents who answer "yes" or agree to any questionTiny Tip Tuesday #29
Response Bias in Surveys - II In our previous tip, we discussed yes/acquiescence bias. The second type of response bias is the demand characteristics bias, where the results of a study are biased due to the experimenters' expectations creating an implicit demand for the participants to perform as expected. This bias is common in surveying and is caused when respondents are influenced by the knowledge that they are part of a study. The tendency to respond to the survey with preset expectations resultsNext Page
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ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please give
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I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, however
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
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