Delete account | Zoho Creator Help

Delete account

NotesThis help page is for users in Creator 6. If you are in the previous version (Creator 5), click here. Know your Creator version.
If you no longer require your Creator account, you can delete it permanently, which removes all the data associated with your Creator organization. However, the data with other Zoho services will remain unaffected.

Who can delete the account  

  • Only the super admin of the organization can delete the account.


NotesNote: If your Creator account is on a trial plan, please contact support@zohocreator.com to cancel the plan. Once the plan is canceled, the Delete option will appear in the Organization page, after which you can delete your account.
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Things to consider before deleting your account

  • Before you cancel your subscription, back up your applications and download them if needed.

  • Deleting the account will:

    • Remove all the data that belongs to the organization. This includes all the applications, connections, published components, and any third-party integrations.

    • Disables all the BI & Analytics and Integration Flow solutions and dissociates them from your Creator account. However, you can still access them as a standalone service from the respective platform (Zoho Analytics and Zoho Flow).

    • Remove all users from the organization. Note that all users, including the super admin, will still be able to sign in to their Creator account and access their shared workspaces (if any).

  • If Zoho Directory is associated with your Creator account, you need to dissociate it by navigating to Applications > Zoho Creator > Deactivate in Zoho Directory.
      

 

Steps to delete account  

Alert
Alert: This action is irreversible. Once deleted, the data in your account cannot be recovered.

To delete your account:

  1. Navigate to Organizations under the Manage section.

  2. Click Delete Account at the bottom of the page. You'll be redirected to a page to re-verify your identity. This is an important security step to ensure only the account owner performs this irreversible action. Complete the verification process.  



  3. Once you verify, the Delete account pop-up will appear. Read the instructions carefully and click Delete Account.



    Your account will be deleted, and you will be redirected to the sign-up page.