How to Create Interactive Forms? Tips-Templates | Zoho Forms

How to build interactive forms online?

What are interactive forms?

Interactive forms are the ones which visitors can engage without any difficulty, providing them a user-friendly approach rather than the feel of paperwork. This  is essential to make the form filling experience smooth and effortless for your customers, resulting in more conversions. Create forms that can talk to your customers over a cup of coffee!

Interactive forms

Tips to create effective interactive forms

Here are some tips to start building forms like a pro!
  1. Ask questions
  2. Personalize field labels
  3. Make use of the Form Description
  4. Show them only what's relevant
  5. Showcase your brand/logo
  6. Guide your respondents
  7. Share forms in the native language of your target audience
  8. Acknowledge customers with email/SMS notifications

Instead of simple monotonous sentences, ask questions

Ask Questions to create interaction with your respondent

When you ask questions, you communicate with your respondents and give them the impression that you are speaking to them in person. Ask questions the same way you would talk. Ensure that all your questions are clear, simple, and concise to avoid respondents making assumptions about your question.

Personalize the field names

Use dynamic field labels

You can use the Rich Text option in the Field label to include user responses in the upcoming field labels. Access the form fields in the Edit Field Label pop-up by clicking the merge icon and add them as you phrase the field label.


Merge fields in Field Label to make create dynamic field labels

As a result, field labels change dynamically based on your customer responses.

Motivate users to submit your form by presenting your cause or showcasing your best offers in the form description

Use the form description

Look at it from your customers' shoes and provide a reason to their question - why should I fill this form?

Create multi-page forms and redirect respondents only to the relevant pages

Break your long form into different sections and keep the sections in separate pages using the Page Break field. This gives a simplified and organized form-filling experience to your respondents.
Create multi-page forms and use conditional rules

If you have sections that may be irrelevant to different customers, save their time by only showing them what they require by configuring the Page Rules .
Multi Page Form Builder with Page Rules

Use pictures to reflect your brand and products

A brand is something that should give customers a sense of homecoming every time they decide to come back to it. With that in mind, a logo is the face of your brand. It solidifies your brand's presence with its potential to be anywhere and everywhere.   Personalize the look of your form and  include your brand logo in your form.

Stay on brand
Want to showcase or market your products? Use the actual images of your products so that your customers know what they are buying. Remember a picture is worth a thousand words!
 
Use images instead of just choice names to market your products

Guide your respondents in filling out the form


Include Description of Fields
Customize the error messages

Use custom messages and provide descriptions for each field to give instructions or hints to your respondents and make their form-filling experience hassle free!

Share forms in the native language of your target audience

Translate Forms

Make sure your target audience is more inclined to respond positively when they can understand the questions in your form and provide appropriate responses. Share forms in multiple languages using the Language Translation feature in Zoho Forms.

Acknowledge customers for their response and send them confirmation emails/SMS

Acknowledgement Email workflows
Configure a Thank You page and customize it to suit your needs. You could include the PDF copy of form response and provide a link to your website to nurture leads.
In addition to this, you can configure to send confirmation emails and SMS to your respondents with the details of their responses such as the order IDs or Patient IDs (using the Unique ID field).


Get Started with Interactive Forms Now!

Use our fully customizable, ready-to-use responsive form templates and make your forms interactive right away!

  On-Site Enquiries form    RSVP Form    Email Subscription Form

Patient Admission Form    Wedding Invitation Form   

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