もしもサンタがZoho CRM を使ったら...?

もしもサンタがZoho CRM を使ったら...?

こんにちは!皆さんはどのようなクリスマスを過ごされましたか?🎅


この投稿では、CRM を活用し、膨大な案件対応を行う中、誤配達と配達漏れのミスを防ぎ、業務効率を飛躍的にアップしたサンタの物語を紹介します。(※フィクションです)  

もしもサンタがZoho CRMを使ったら?:https://www.zoho.com/jp/crm/christmas-special.html


<サンタのCRM活用法>

モバイルアプリ
クライアントの最新の情報にいつでもアクセスできます。
ナビを起動できるので、これまで地図で確認していた手間が削減され、業務効率が大幅に改善されました。

チェックイン機能
トナカイが予定として登録した配達が完了したら、 facebookなどのチェックイン同様に、CRM上に履歴を残すことができます。これにより、訪問漏れを防ぎ、数億いるクライアント全てに確実に配達ができるようになりました。


Zoho CRM は今後も様々な企業、ビジネスを支えるために、アップデートしていく予定です!

当フォーラムでもひきつづきサービスに関するアップデート情報を提供していきますので、ぜひチェックしてくださいね。

Zoho CRM アップデート情報はこちら

 



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                                                                日頃よりZoho Japan Communityをご愛顧いただき、ありがとうございます。 おかげさまで昨年より、フォロワー数も増えてまいりました! 人数も50名を超えてまいりましたので、改めて運営しているZohoメンバーの自己紹介の場、また皆さまがご自身を紹介できる場を目的とした、トピックを作らせていただきます。 これからご参加いただく方も、立ち上げ当初からお付き合いいただいている方も、よろしければ当スレッドのReply欄からご自由にコメントいただければ嬉しいです。(オンラインフォーラムは現状オープンなフォーラムとなっているので、記入できる範囲で構いません) スライドテンプレートもご用意いたしましたので、もし良ければご自由にご利用ください。下記のリンクからダウンロードいただけます。 https://zurl.co/lC7N  テキストのみのコメントでももちろんOKです。 — 自己紹介例 【お名前(ニックネーム)】 【利用中のZohoサービス】 【ユーザー歴】 【ご利用人数】 【興味のあるZohoサービス】 【Zohoを利用し始めた、興味を持ったきっかけ】 【活用している主なサービスや機能】
                                                              • 【ZOHO】オンラインフォーラムのご利用について

                                                                こちらでのディスカッション、またそれ以外でも普段より、様々な投稿/コメントで支えていただき、ありがとうございます。 オンラインフォーラムの運営に関しては、まだまだ完璧ではなく、 それゆえに皆さまにご不便をおかけしている部分もあり恐縮ですが、いただいたご意見も参考にしつつ、少しずつ試行を重ねています。その上でにはなりますが、改めてオンラインフォーラムの方針と別投稿にて機能要望に関する対応に関し、共有いたします。 Zoho Japan Community オンラインフォーラムについて ・Zoho製品を利用するユーザー様同士の交流、ノウハウ共有を目的としたオンライン掲示板です。  製品に関するご質問、ご意見につきましては、オンラインフォーラム上で、Zoho側からの回答を保証するものではありません。 ・コミュニティ運営に関わる投稿など、一部ゾーホージャパンからもコメント/投稿を行わせていただくことがあります。 ・製品に関する投稿の、Zoho側からの確実な回答をご希望の場合は、以下の方法をご検討いただけると幸いです。 <製品に関する質問に対し、確実にZoho側からの回答が欲しい場合> ・ご購入前:sales@zoho.jp
                                                              • Zoho Japan Community オンラインフォーラムの利用案内

                                                                この度は、Zoho Japan Communityのオンラインフォーラムにご参加いただき、ありがとうございます。 ご利用にあたり、以下案内をご一読願います。フォーラムの使い方に関してはこちらをご確認ください。 1. オンラインフォーラムの利用について  オンラインフォーラムに投稿、リアクションを行うには、ユーザー登録が必要となります。 登録情報に関しては、パスワードを適宜変更するなどして自己責任での管理をお願いします。 ユーザーは、自由にオンラインフォーラムのユーザー登録から退会できます。なお、オンラインフォーラムから退会しても、当該ユーザによる投稿は引き続き掲載することがあります。


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