#11 Zoho Books Digest

#11 Zoho Books Digest

Hello Readers,

We are back with the 11th edition of Zoho Books Digest. Here's what we have in store for the community this month.

Upcoming Events

Solutions Talk series with Zoho Books

Are you a business owner in the Middle East looking to streamline your entire Quote-to-Cash process? We've got you covered! Join us for our free solutions talk in partnership with Alnafitha IT, a Jeddah based IT services leader. We will be discussing some major accounting challenges in the IT services segment, industry-specific insights, and how to balance cost and growth using powerful financial platforms.

Date: 29 March 2022
Time: 12 PM AST

Feature Spotlight

Contextual Chat in Zoho Books

Have trouble coordinating and collaborating with your teammates on transactions? Contextual Chat in Zoho Books is here to help you! With contextual chats, you can initiate discussions with other users about transactions, contacts, items, bank accounts, or projects—all from Zoho Books. This feature is powered by Zoho Cliq, an app that makes collaboration and communication easy for teams.

With contextual chats, you can:
  • Discuss transactions and records with specific participants
  • Get instant notifications every time a user initiates a discussion over contextual chat
  • Share images and documents
  • Initiate audio and video calls with users of your Zoho Books organization
Check out our help document to learn how to set up contextual chat for your organization and collaborate seamlessly.

What's New

Upload Documents from Vendor and Client Portal

Before, customer and vendor related details could only be uploaded through the respective attachment sections in Zoho Books.

Now, you can directly upload and share documents via the vendor and client portal. The uploaded document will appear in the attachment section of the customer or vendor profile in Zoho Books.

To allow your customers and vendors to attach documents through the portal:
1. Log in to Zoho Books.
2. Go to Settings, then Preferences.
3. Select the checkbox next to 'Allow customer to edit their information in the portal.'

Note: Only the primary contact of a client or vendor will be able to upload documents from the Client or Vendor portal.




In case you missed it

This year, April 1st is a day of compliance. But don't worry, we've been updating Zoho Books so that it's ready to help you stay on top of any new mandates and regulations hassle-free.

Audit Trail and E-invoicing (India)

According to the notification issued by the Ministry of Corporate Affairs, the deadline for companies to start using an accounting software with audit trails is April 1, 2022. The CBIC has also said that e-invoicing will now be mandatory for businesses with an annual turnover of INR 20 crore and above, starting from April 1, 2022.

Click to learn about how you can get Audit Trail and E-invoicing ready with Zoho Books.

MTD for VAT (UK)

From April 1, 2022, all VAT- registered businesses are required to file their VAT returns digitally through MTD, regardless of their turnover. Businesses are required to use HMRC-authorized and MTD-compatible software to keep digital records and file VAT returns.


Accounting reads

Let's face it, collecting payments from customers is one of the most tedious and time-consuming tasks for business owners. Our experts have your back with a detailed plan on how to recover overdue payments effectively and get your money back in your register.


Customer Stories

In this edition of Digest, we are thrilled to share the success story of Ramakrishna Math and Mission, which is a renowned, spiritual non-government organization that has been doing humanitarian and social service activities for more than a century. Here is what they have to say about their experience with Zoho Books:

"With the increase in non-profit tax laws and compliance regulations, organisations need to move towards user-friendly automated systems that can do all their accounting and tax-related tasks in just a few clicks. This will allow NGOs to focus and work towards their mission. If you are an NGO looking to manage your accounting operations, we believe Zoho Books will be a suitable option. It is an intuitive, tax-compliant, feature-packed solution that can seamlessly integrate with other Zoho Finance apps, and it has an excellent support team."

We're eager to hear and share more stories about businesses using Zoho Books. If you would like to share your story with us, let us know in the comments, and we'll get in touch with you!

P.S.: Follow us on Twitter, Instagram, and LinkedIn, and subscribe to our YouTube Channel. Turn on your notifications to stay up to date on what we're doing.

Until next time!

Cheers,
Diksha Uniyal
Customer Relations | Zoho Books

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Passing Info from Function to Client Script

                                                                                                                  Hello, I have recently started making use of client script for buttons, allowing me to give the user information or warnings before they proceed. This is great. However, I have never quite managed to pass back any extra information from the function to
                                                                                                                • Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option

                                                                                                                  Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
                                                                                                                • Zoho Payroll for Canada

                                                                                                                  Is anyone else having problems getting setup for Canada?
                                                                                                                • Passing the CRM

                                                                                                                  Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
                                                                                                                • One Contact with Multiple Accounts with Portal enabled

                                                                                                                  I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and
                                                                                                                • User Automation: User based workflow rules & webhooks

                                                                                                                  User management is an undeniable part of project management and requires adequate monitoring. As teams grow and projects multiply, manual coordination for updating users & permissions becomes difficult and can give way to errors. User automation in Zoho
                                                                                                                • Disable Zoho Contacts

                                                                                                                  We don't want to use this app... How can we disable it?
                                                                                                                • Default Ticket View - Table?

                                                                                                                  Guys, We mostly use the table view to queue tickets. Maybe I am missing it - but how can I set that view as 'default" for all our agents? Thanks JV
                                                                                                                • Zoho One IS BUGGY

                                                                                                                  Here are some things that just don't work: - Disabling applications from certain Spaces - Adding users (probably only for me) - Renaming applications in Zoho One Portal (fixed by now) - Reordering applications in Spaces When I try to reorder: It feels
                                                                                                                • Paid Support Plans with Automated Billing

                                                                                                                  We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The
                                                                                                                • Merge Fields that previously worked are now giving an Error!

                                                                                                                  Saving a URL Link button on the Deal module. The below fields used to save without issue at all, but now produce an error of "URL contains unsupported merge field!" ${Contacts.Mailing Street} ${Contacts.Mailing City} ${Contacts.Mailing State} ${Contacts.Mailing
                                                                                                                • Clarification on Zoho Forms 1-User Plan: Multiple Submitters and Approvers

                                                                                                                  Question Content (Copy–Paste Ready) Hello Zoho Team, I would like clarification regarding Zoho Forms pricing and user limits. I am planning to subscribe to the ₹700/month (1 user) plan. My use case is as follows: Only 1 person (myself) will create and
                                                                                                                • CRM Cadences recognise auto-responses

                                                                                                                  I have leads in a Cadence. I get an auto-responder reply "I'm out of the office..." Normally Cadences seems to know that isn't a real reply and keeps the lead enrolled in the cadence. However, today, Cadences has UNENROLLED a Lead who sent an auto-reponse
                                                                                                                • App for Mac OS X please!

                                                                                                                  It would be awesome to have a mail app for Mac OS X that included all the cool features such as steams, calendar, tasks, contacts, etc. Most people prefer native apps, rather than running it through a web browser. I know that we can use the IMAP, CalDAV,
                                                                                                                • Facing Issues with Sites Mobile font sizes

                                                                                                                  my page renediaz.com is facing issues mobile view, when i try to lower font sizes in home page, instead of changing the size, it changes the line space
                                                                                                                • Zoho Books Payroll

                                                                                                                  How am I supposed to do payroll and pay my employees with Zoho Books? I think it's pretty strange that an accounting software doesn't have the ability to perform one of the most common functions in business; paying your employees. Am I missing something,
                                                                                                                • 60 Days Into Zoho - Tiktok Branding Startup -7 Questions?!

                                                                                                                  Wsp Everybody I co-own a TikTok Branding / Consulting Startup & have been using Zoho for the past 60 days - Am now looking to make our overall operations & processes more Efficient & Effective! Curious to know how others are using the platform & what's
                                                                                                                • Notifications in Cliq client for Linux

                                                                                                                  If I got it right, Cliq desktop client for Linux does not use the generally accepted notification method via org.freedesktop.Notification interface. For this reason, Cliq notifications do not look and behave as all other notifications. Is it possible
                                                                                                                • Canvas templates can now be shared with different CRM organizations

                                                                                                                  ----------------------------------------Moderated on 14th February, 2023------------------------------------------- Dear all, This feature is now open for all users in all DCs. To learn more about importing and exporting canvas templates, read our help
                                                                                                                • Unable to produce monthly P&L reports for previous years

                                                                                                                  My company just migrated to Books this year. We have 5+ years financial data and need to generate a monthly P&L for 2019 and a monthly P&L YTD for 2020. The latter is easy, but I'm VERY surprised to learn that default reports in Zoho Books cannot create
                                                                                                                • Change Last Name to not required in Leads

                                                                                                                  I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for
                                                                                                                • Reply to Email for SO/PO

                                                                                                                  Hello, We are new to Zoho Books and running into an issue. Our support@ email is our integration user. When our team is sending out PO/SO's we are updating the sender email, but for some reason many of our responses are coming back to our support@ email
                                                                                                                • ZOHO Payroll Canada

                                                                                                                  Any plans on the roadmap for Canada?
                                                                                                                • Zoho Books Sandbox environment

                                                                                                                  Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
                                                                                                                • Multi-currency and Products

                                                                                                                  One of the main reasons I have gone down the Zoho route is because I need multi-currency support. However, I find that products can only be priced in the home currency, We sell to the US and UK. However, we maintain different price lists for each. There
                                                                                                                • ZOHO Writer Folders

                                                                                                                  Hi We would love to have ability to create folders on the left hand side. We would then be able create and store our documents within each folder Hope you can provide this feature soon ! dux.centra
                                                                                                                • How can Data Enrichment be automatically triggered when a new Lead is created in Zoho CRM?

                                                                                                                  Hi, I have a pipeline where a Lead is created automatically through the Zoho API and I've been trying to look for a way to automatically apply Data Enrichment on this created lead. 1) I did not find any way to do this through the Zoho API; it seems like
                                                                                                                • Escalation request: organization merge and data export (Ticket [154609577])

                                                                                                                  Hello Zoho Team, I am posting here because my support ticket has not received substantive responses through the usual channels. Summary of the issue (ongoing for three weeks): I requested assistance with a data migration and a merge of two Zoho organizations.
                                                                                                                • Different form submission results for submitter and internal users

                                                                                                                  I'm looking for suggestions on how to show an external submitter a few results while sending internal users all the results from the answers provided by the external user. The final page of our form has a section with detailed results and a section with
                                                                                                                • Help Desk Services Solution

                                                                                                                  I am here looking for Help Desk services solution for organization. I also searched this on many different website and found many solutions. We are bit confused to which one to choose. One of my friend suggest me this platform, and i am hoping i will
                                                                                                                • Formatting and slow

                                                                                                                  Creating campaigns are difficult.  I'm fairly computer literate but some of the way Zoho Campaigns formatting works is painful.  Images fail to upload or are very slow. To top it off, syncing the contacts is a pain as well as temperamental links to create Segments. At this rate I'm afraid we might need to migrate back to Mailchimp.
                                                                                                                • Boost your Zoho Desk's performance by archiving tickets!

                                                                                                                  The longer your help desk operations are, the more likely it is to accumulate tickets that are no longer relevant. For example, ticket records from a year ago are typically less relevant than currently open tickets. Such old tickets may eventually lead
                                                                                                                • Paste emails to create segment

                                                                                                                  We are moving over from Mailchimp to ZOHO. However Mailchimp allows me to create a segment by pasting in emails from excel (or importing a .csv) can I do the same in Mailchimp?
                                                                                                                • Getting the Record ID of a form once it is submitted - so that form can be edited later

                                                                                                                  In Zoho Forms, where can I access the record ID of a form once the form is submitted? - Record ID is not available in webhook payloads - It is not available to form fields, including in formulas - It is not available as a parameter in a thankyou page
                                                                                                                • Auto-Generate Line Numbers in Item Table Using HTML & CSS Counters (Zoho Books & Zoho Inventory Custom Templates)

                                                                                                                  <div> <style> /* Start counter from 0 inside tbody */ tbody#lineitem { counter-reset: rowNumber; } /* Increment counter for each row */ tbody#lineitem tr { counter-increment: rowNumber; } /* Show counter value in first column */ tbody#lineitem tr td:first-child::before
                                                                                                                • Possible to define default font and size in Zoho Campaigns?

                                                                                                                  Is it possible to define a default font (font, size and colour) for the text, H1 and H2 in Zoho Campaigns? For example: In a campaign, I add a text block, and the text is automatically century gothic, size 11, grey (6f6f6e) by default? Thank you!
                                                                                                                • Zoho Sites - General Feedback

                                                                                                                  Hi Everyone-- Quick question for discussion: is it me or is working with Zoho Sites like entering the Twilight Zone? I've built many sites over the years, but this platform seems impossible. I've spent an entire day and a half trying to get a simple one-color
                                                                                                                • Zoho People & Zoho CRM Calendar

                                                                                                                  Hi, Does anyone know if it is possible to link Zoho People and the calendar in CRM? I would like when holidays are approved they automatically appear in the calendar on CRM. Thanks 
                                                                                                                • File Upload field not showing in workflow

                                                                                                                  Hi, I have added a field on Zoho CRM. I want to use it in a workflow where that particular field is updated based on another field, however it is not showing up in the field list to select it in the workflow. Why is this please?
                                                                                                                • You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.

                                                                                                                  please help
                                                                                                                • Next Page