Announcing new features in Trident for Windows (v.1.5.2.0 + v.1.6.5.0)

Announcing new features in Trident for Windows (v.1.5.2.0 + v.1.6.5.0)

Hello Community,

Trident for Windows has some exciting new features, prioritizing security with enhancements to elevate your day-to-day communication and productivity.

Let's take a quick look at them.

Scrub emails

Introducing the Scrub feature in Trident for a clutter-free mailbox experience. With this new addition, you can easily archive or delete emails in bulk from multiple senders with just a single click. The Scrub feature works based on the senders of the emails and can be used for up to 5 senders. When you receive multiple emails from the same set of senders, you can effortlessly archive or delete them in bulk from specific folders.




Save email drafts as templates

With the Save as Template option in the Mail Composer, you can now draft emails and save them as templates for recurring, routine emails. These saved templates can be accessed anytime from the Templates folder in the left pane or from More Options in the Mail Composer.

Learn more



Download email attachments with passwords

To ensure your attachments are fully secure even after you download them, you can now download them with a password. Whether you've accidentally shared the file or if your system is left unlocked, your attachments remain safeguarded against unauthorized access.

Learn more



View email attachments the way you like

Previously, email attachments were displayed at the bottom of the email by default. Now, you can view the attachments either at the top or bottom, depending on the preferences set in Zoho Mail web's settings.

Explore expanded search filters in Calendar

Previously, you could only search for events by their title, the calendar they belong to, or specific dates. Now, with the inclusion of thirteen new filters, you can also search by event creators, attendees, location, organizers, descriptions, attachments within events, and even recurring events. These search options allow you to easily locate specific information within your schedule, ensuring you find what you need instantly.

Learn more



Access the WorkDrive widget even with an individual plan

Zoho WorkDrive users with an individual plan can now access the WorkDrive widget in Trident.

Sticky notifications for email and task reminders

In addition to Streams and email notifications, you can now get sticky notifications for email and task reminders. These notifications stay on your screen until you act on them, ensuring you never miss important emails or upcoming tasks. With options to snooze or dismiss reminders, you can stay organized and prioritize your work accordingly.

Learn more



To leverage these new features in Trident, update the app to the latest version by following the steps below:

  1. Click the Main Menu  icon on the top-left corner of the app.

  1. Select Check for Updates from the menu list.

If you haven't already downloaded the app, you can download it from here.

Give these features a spin, and let us know your experience as well as any suggestions by submitting feedback from within the app. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:

  1. Click the Main Menu  icon on the top-left corner of the app.

  1. Select Feedback.

  1. In the feedback window, enter the necessary details under Subject and Feedback Content.

  1. Once ready, click Submit.

We look forward to hearing from you!

Until next time,
Rowan


    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Simplified Call Logging

                                                                                                                  Our organization would like to start logging calls in our CRM; however, with 13 fields that can't be removed, our team is finding it extremely cumbersome. For our use case, we only need to record that a call happened theirfor would only need the following
                                                                                                                • Sub form doesn't as formula field

                                                                                                                  Is it possible to get formula field in sub form in futures?
                                                                                                                • Week date range in pivot table

                                                                                                                  Hello, I need to create a report that breakouts the data by week.  I am using the pivot table report, and breaking out the date by week, however the date is displayed as 'Week 1 2014' format.  Is there anyway to get the actual dates in there? ex. 1/6/2014-1/12/2014 Thanks,
                                                                                                                • How do I get Status History data of my Projects?

                                                                                                                  I want to build a table in Zoho Analytics that Groups by Date, when Projects entered a certain status. I cannot find Status History or any such useful data available in the Setup of my Data Source sync. Please advise how I can achieve this?
                                                                                                                • Is it possible to hide fields in a Subform?

                                                                                                                  Since layout rules cannot be used with Subforms, is there another way, or is it even possible, to hide fields in a subform based on a picklist fields within said subform? For example, if the Service Provided is Internet, then I do not want to see the
                                                                                                                • Weekly Tips :Instantly find what you need with Attachment Viewer

                                                                                                                  Your inbox must be packed with project emails, shared notes, and scattered attachments. You are looking for one specific file—a presentation slide or maybe a media clip from a team update—but don’t want to dig through endless email threads or switch between
                                                                                                                • Missing Zoho Desk integration option for form workflows

                                                                                                                  According to the help page "Configure Zoho Desk integration in form workflows" we should be able to select Zoho Desk as an integration target but when I open the integrations list then Zoho Desk is not being listed in it. We are on the Premium plan which should already support Zoho Desk integrations.
                                                                                                                • Gantt for 2 or more projects

                                                                                                                  Hello, I'm trying the free version of your produtc. It is veryyy good!!!! I don't know if in the Standard plan, I can overview a Gantt Graph for 2 or more Projects Milestone. This would be very helpfull for managing teams and taking decisions about who I will assign a task to. In the paid plan Do I have this possibility? Thank you.
                                                                                                                • Integrating a Zoho Project Gantt Chart into Reports

                                                                                                                  Is is possible to integrate a Zoho Project Gantt Chart into a Zoho Report Dashboard. I am in the process of creating Project Status Dashboards for the projects that we track in Zoho Projects and I would like to incorporate the gantt chart within Reports.  Please let me know! Thanks
                                                                                                                • ZOHO BOOKS - EXCESSIVELY SLOW TODAY

                                                                                                                  Dear Zoho Books This is not the first time but it seems to be 3 times per week now that the system is extremely slow. I work on Zoho Books 95% of my day so this is very frustrating. Zoho you need to do something about this. I have had my IT guy check
                                                                                                                • Displaying related quotes in sales order and back

                                                                                                                  Hi, My colleague liked to see to which sales orders, the quote has been converted. Quote shows Invoices, but not SO. Same, they would like to see the quotes in the sales order, as they can see invoices, packages, shipment, How can we achieve this ? Thank
                                                                                                                • Tip of the Week #71–Auto-move incoming messages to the right inboxes with keywords

                                                                                                                  We all know that customer-facing teams, especially your sales and support teams, can’t afford to miss even a single customer conversation. But sometimes, sales queries or support requests can easily get lost in a crowded inbox or even end up in the wrong
                                                                                                                • Clearing Fields using MACROS?

                                                                                                                  How would I go about clearing a follow-up field date from my deals? Currently I cannot set the new value as an empty box.
                                                                                                                • Migrating a Zoho Forms form into Zoho Creator

                                                                                                                  Hi, How can I migrate my Zoho Forms form into Zoho Creator? Thanks. Truly, Emad
                                                                                                                • Is there any way to recall an email sent using Zoho CRM?

                                                                                                                  If an email is sent using Zoho Mail, there is a recall option/functionality that is available to the sender. Is there any way to recall an email if it was sent using Zoho CRM? I can't seem to find that option. Any help would be appreciated.
                                                                                                                • Problem with reports due to "Connected" items change - Yes this IS a problem

                                                                                                                  Now that the change has been made to use "connected" items I can no longer run the reporting I need in CRM. I should be able to start with Deals as the parent, connect down to the Account (Account_Name) on the deal as the child, then to any child items
                                                                                                                • Introducing notifications in the vendor portal

                                                                                                                  Imagine this: You're a recruiter working with multiple vendors on a high-volume hiring project. You’ve just updated a job description after a last-minute change from the hiring manager. One of your vendors, however, is still working off the older version
                                                                                                                • Analytics for notes created

                                                                                                                  Is there a way I can see how many notes were created per day? Via reporting or analytics?
                                                                                                                • Cannot update Recurring_Activity on Tasks – RRULE not accepted

                                                                                                                  Hello, I am trying to update Tasks in Zoho CRM to make them recurring yearly, but I cannot find the correct recurrence pattern or way to update the Recurring_Activity field via API or Deluge. I have tried: Sending a string like "RRULE:FREQ=YEARLY;INTERVAL=1"
                                                                                                                • Add image to report...

                                                                                                                  Greetings, I send a weekly color coded report via Creator email. I would like to add the legend somewhere in the report. Header, footer where ever. I have the legend saved on Google Drive and can access it via shared link. Sure someone has wanted to add
                                                                                                                • More controls for User Fields in CRM

                                                                                                                  Dear All, We are here with a minor but crucial enhancement to the user fields—now set accessibility permissions to the records for user field. User field allows you to extend co-ownership of records to your peers. You can collaborate with them for certain
                                                                                                                • Calls to accounts rather than leads or contacts?

                                                                                                                  So..... We have a dilemma and I'm hoping someone has encountered this before and figured out a fix. We have just migrated to Zoho. It's great.....expect for how "Calls" are handled.... We are B2B. We do not use the leads module. A "Lead/Prospect" for
                                                                                                                • Image Upload Field | Zoho Canvas

                                                                                                                  I'm working on making a custom view for one of our team's modules. It's an image upload field (Placement Photo) that would allow our sales reps to upload a picture of the house their working on. However, I don't see that field as a opinion when building
                                                                                                                • Power of Automation :: Automated 'Delayed & Closed' Status Update Based on Due Date

                                                                                                                  Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate
                                                                                                                • Range names in Zoho Sheet are BROKEN!

                                                                                                                  Hi - you've pushed an update that has broken range names. A previously working spreadsheet now returns errors because the range names are not updating the values correctly. I've shared a video with the support desk to illustrate the problem. This spreadsheet
                                                                                                                • populate email address and name in zoho desk?

                                                                                                                  Is it possible to populate the email address and name in the zoho desk widget? We only use it in the context of an authenticated user, so we already know the user's name and email. Thanks,
                                                                                                                • Are there default/pre-built dashboards in Zoho Desk?

                                                                                                                  Hi, I am looking for some pre-built dashboard templates in Zoho Desk, similar to what we can find in CRM/Projects, etc Thank you
                                                                                                                • SAP S/4 HANA to CRM Integration - change the SAP Client ID

                                                                                                                  Hi I am trying to push the business partners from SAP S/4 HANA to ZOHO CRM module. The SAP Client ID is 421 in my case....kindly let me know how do I specify the sap client because it's a dropdown with specific values as of now. Thanks Ravi Aswani
                                                                                                                • Adding branded signature to tickets reply

                                                                                                                  Hi, i am unable to figure out how to add signatures with logo to tickets reply. please advice .
                                                                                                                • How to share ticket numbers across different ticket types

                                                                                                                  I'm running an event and have three different ticket types. Add on Event + Main Event - Early bird Main Event only - Early bird Add on Event only - Early bird And Standard class - shown but not available until early bird finishes Add on Event + Main Event
                                                                                                                • Adding Social Media Buttons to Basic Campaigns

                                                                                                                  Hi, I'm quote new to using Zoho Campaigns and I can't work out how to add Social Media Buttons into my basic campaign? In MailChimp there's a button that brings the icons into your campaign for you. I've tried adding the social media icons as 'buttons' in Zoho but it's not looking great. Can anyone help? Thanks!
                                                                                                                • Hide Inactive Social Sign-In Providers from Login Screen

                                                                                                                  Hello Zoho Team, We hope you are doing well. Currently, Zoho One allows admins to configure security policies and enable or disable Social Sign-In options for third-party providers such as Apple, Google, Microsoft, LinkedIn, Yahoo, Twitter, Facebook,
                                                                                                                • [Free Webinar] AI Agents in Zoho Creator - Creator Tech Connect

                                                                                                                  Hello Everyone! We welcome you all to the upcoming free webinar on the Creator Tech Connect Series. The Creator Tech Connect series is a free monthly webinar that runs for around 45 minutes. It comprises technical sessions in which we delve deep into
                                                                                                                • Download All Attached Files

                                                                                                                  It would be extremely useful to have "download-all" functionality for downloading files attached to a task, subtask, comment, forum post or hosted in the "Documents" section etc. We've instructed our users to zip multiple files prior to uploading, but of course they forget all the time. Having to download lots of files one-at-a-time off a comment or task wastes a lot of time.
                                                                                                                • Ship via Carrier Not Working Since Commerce Update

                                                                                                                  Since the recent update to the Commerce platform, I can no longer use the ship via carrier function. It will take me to the address screen and let me verify them but when I go to save and move tot he next screen it will not do anything. This is happening
                                                                                                                • automations: Can I execute a step on a specific date?

                                                                                                                  I have created a form in Zoho forms, and created a contacts list. I have also begun setting up an automation with the intention of sending the form to the contact list on a specific date every month (via email) for the entire year (essentially sending
                                                                                                                • Zoho Expense - The ability to add detail to a Trip during booking

                                                                                                                  As an admin, I would like the ability to add more detail to the approved Trips. At present a requestor can add flights, accommodation details and suggest their preferences. It would be great if the exact details of the trip could be added either by the
                                                                                                                • Adding Folders in Android App

                                                                                                                  Is it possible to create a new email folder within the Zoho Mail Android app?  Or can this only be done from the desktop version of Zoho Mail? Cheers!
                                                                                                                • Schedule Exports for Regular Project Updates

                                                                                                                  Tracking project data often means exporting data at regular intervals. Instead of manually exporting data every time, users can schedule exports for Phases, Tasks, and Tasks in Zoho Projects. These exports can be set to run once, daily, weekly, or monthly
                                                                                                                • Question about custom fields using Pivot Tables.

                                                                                                                  I have created a pivot table showing annual revenue of a client and how much payment that client is paying my company. Is there a way using pivot table to add an additional field that subtracts those to fields / shows me a percentage of that difference?
                                                                                                                • Next Page