Digest Mars - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs,
Découvrez les dernières mises à jour et les échanges intéressantes qui se sont déroulées tout au long du mois de mars.
Nouveautés
- Zoho a le plaisir de vous annoncer le lancement de la version 2.0 de Zoho Sprints, qui présente une nouvelle interface élégante et de puissantes améliorations. La nouvelle version de Sprints est plus intuitive, plus pratique et plus facile à utiliser que jamais !
- Avec toutes ces nouvelles fonctionnalités et mises à jour, Zoho Desk24 deviendl'application indispensable qui vous permettra d'offrir un service client qui ne s'arrête jamais. Pour en savoir plus, lisez cet article.
- Que ce soit au bureau ou sur le terrain, les professionnels sont bien équipés pour prendre des mesures à la demande, mais le grand public n'a pas toujours les outils de mesure nécessaire. Pour surmonter cet obstacle, Zoho Lens, notre logiciel d'assistance à distance basé sur la réalité augmentée a lancé le service de mesure. Pour en savoir plus, lisez cet article.
- Nous sommes ravis de vous annoncer le lancement d'un tout nouveau produit, Zoho Tables. Pour l'instant, nos équipes sont en train de travailler sur la la mise en conformité avec le RGPD de Zoho Tables. Il devrait être disponible en Q3, pour France.
En plus de ces nouvelles mises à jour, nous avons aussi présenté comment Zoho Desk, lorsqu'il est intégré à Sales IQ, peut fournir des informations en temps réel sur le comportement, les préférences et les interactions des clients. Cette intégration vous permet de combler facilement le fossé entre le support et l'engagement proactif, améliorant ainsi votre capacité à offrir une expérience client personnalisée et efficace. Pour en savoir plus, lisez cet article.
Nous avons également abordé la question de Blueprint et expliqué comment il peut vous aider à automatiser des processus.
Au-delà des interactions sur le forum en ligne, en mars, nous avons organisé des Meet-ups en France en collaboration avec nos partenaires à Paris, Lille et Dijon avec nos équipes de produits qui nous ont rejoints d'Inde. Je tiens à tous vous remercier d'avoir tiré le meilleur parti à ces événements.
N'hésitez pas à poser vos questions ici et nous serons ravis de vous y répondre.
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