Empower sales reps to sell with Zoho CRM, now with iOS 13 experience

Empower sales reps to sell with Zoho CRM, now with iOS 13 experience

Hello iOS CRM mobile app users, 


iOS 13 is here and we are thrilled to announce about the new features in the latest version of the Zoho CRM app. I hope you are as excited as we are!  

Below are the features that are supported in the latest update of the app: 

Dark Mode: 



This has been a long time coming. For all the users who love to burn the mid-night oil, we are now turning off the lights and rolling out the 'Dark theme' in the mobile app. 


You can enable Dark theme in the mobile app by following the steps mentioned below: 

 

    1. Go to CRM mobile app. 

    2. Go to Settings. 

    3. Themes. 

    4. Select the 'Dark' theme/ device theme. 



 

Once done, if you would like start/ stop timer for the tasks/ issues, activate Siri and issue the voice command for the specific custom view to be launched. 


Set app specific language: 

With iOS13, we now have the option to set a language just for the app irrespective of the language set in the mobile device. 

You can set the app language using the steps given below:

    1. Go to device's settings. 

    2. Select Zoho CRM app from the list of apps. 

    3. Set the language per your requirement. 


 


Audio transcription: 

With iOS 13, the transcription can be done on your device, enhancing user privacy. You can now choose either the Apple server or the device for the audio transcription. 

You can select the transcription mode from within the CRM app Settings > Voice-to-text > Apple Server/ On device. 




Scan documents: 


Using your phone's camera, you can scan all kinds of paper documents and store them as PDF files directly within the respective records in the CRM app.

You can scan the documents in the app by following the steps mentioned below:  

    1. Go to CRM mobile app. 

    2. Select the record. 

    3. Click the '+' in the Attachments section. 

    4. Choose 'Scan Document' option. 



Context menus:


This feature gives a snapshot of the record along with preview actions which helps to get the work done faster. 

We have supported the context menus in sections like Attachments, Tasks, Events, Calls and in My jobs module. 

Touch and hold the data and carry out the relevant actions as per your requirement.



Gesture Control: 

With Apple's new gestures, you will now be able to copy, paste, undo, redo the contents added in the notes using your finger tips! 

  

Conversational Shortcuts: 

You can now set custom Siri shortcuts to launch a custom view or the module list.  

You can set Siri Shortcuts by following the steps given below: 

    1. Go to CRM app. 

    2. Settings. 

    3. Siri Shortcuts. 

    4. Create Siri Shortcuts. 


 

Once done, if you would like a particular custom view to be launched, activate Siri and issue the voice command for the specific custom view to be launched. 

Do try out these features and let us know your feedback in the comments section.


With regards, 
Sri Priya



    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner






                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Cannot - create more email account - Unusual activity detected from this IP. Please try again after some time

                                                                                                              Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are an IT company and we provide service for another company Please unlock us.
                                                                                                            • "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain"

                                                                                                              Good day. When I try to send mail through ZOHO mail I get the following error : "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" I need help with this. My zohomail is : @eclipseweb.site Thank you,
                                                                                                            • Transfert de domaine pour création des comptes emails

                                                                                                              Bonjour , je ne parviens point à créer des mails avec le domaine 'raeses.org' suite à la souscription du domaine auprès d'un autre hébergeur, dont j'ai fait la demande du code de transfert qui est le suivant : J2[U8-l0]p8[ En somme, attente de l'activation
                                                                                                            • Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

                                                                                                              Kindly help me resolved this issue that i am facing here.
                                                                                                            • How are people handling estimates with Zoho inventory?

                                                                                                              We are often using Zoho Books for estimates that then get converted to invoices within Books. We would like the sales team to migrate entirely to Zoho Inventory and no longer need to use Zoho Books so that they are only on one system. How are people managing
                                                                                                            • Relative Date Searches

                                                                                                              Currently in the search options, it has "date", "from date" and "to date". I think it would be great if there were options like "date greater than x days ago" and "date less than x days ago". I realise that as a once off you can just use the existing
                                                                                                            • Performance is degrading

                                                                                                              We have used Mail and Cliq for about three years now. I used to use both on the browser. Both have, over the past 6 months, had a severe degradation in performance. I switched to desktop email, which appeared to improve things somewhat, although initial
                                                                                                            • Ask the Experts 23: Customize, utilize, and personalize with Zoho Desk

                                                                                                              Hello everyone! It's time for the next round of Ask the Experts (ATE). This month is all about giving Zoho Desk a complete makeover and making it truly yours. Rebrand Zoho Desk with your organization’s details, customize ticket settings based on your
                                                                                                            • Dear Zoho CEO: Business Growth is about how you prioritise!

                                                                                                              All of us in business know that when you get your priorities right, your business grows. Zoho CRM and Zoho Books are excellent products, but sadly, Zoho Inventory continues to lag behind. Just this morning, I received yet another one-sided email about
                                                                                                            • Payroll In Canada

                                                                                                              Hi, When can we expect to have payroll in Canada with books 
                                                                                                            • Please review and re-enable outgoing emails for my domain

                                                                                                              Hello Zoho Support, I have recently purchased a new domain and set up email hosting with Zoho. However, my account shows "Outgoing Email Blocked". I am a genuine user and not sending bulk/spam emails. Please review and re-enable outgoing emails for my
                                                                                                            • Payroll without tax integrations (i.e. payroll for international)

                                                                                                              It seems as though Zoho waits to develop integrations with local tax authorities before offering Zoho Payroll to Zoho customers in a country. Please reconsider this approach. We are happy Zoho Books customers, but unhappy that we have to run payroll in
                                                                                                            • goingout e mail block

                                                                                                              info@ozanrade.com.tr
                                                                                                            • Incoming mails blocked

                                                                                                              Zoho User ID : 60005368884 My mail Id is marketing#axisformingtechnology.com .I am getting following message "Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts. Click here to get unblocked." Please
                                                                                                            • Assistance Needed: Ticket Status Not Updating and Sorting by Last Customer Reply in Zoho Desk

                                                                                                              Hello, I’m facing two issues in Zoho Desk that I’d like your guidance on: Ticket Status Not Updating: When a customer replies to a ticket, the status does not change to Reopened. Instead, it remains in Waiting on Customer, even after the customer’s response
                                                                                                            • Configuring Email Notifications with Tautulli for Plex

                                                                                                              Hi I'm new to Zoho. I am from Canada and I have a I use a web based application called Tautulli for Plex that monitors my Plex media server. It also sends a newsletter to my followers. To set this up they require a "From" email address., a smtp server
                                                                                                            • Is there a way to automatically add Secondary Contacts (CCs) when creating a new ticket for specific customers?

                                                                                                              Some of our customers want multiple contacts to receive all notifications from our support team. Is there a way to automatically add secondary contacts to a ticket when our support team opens a new ticket and associates it with an account? This would
                                                                                                            • How to Set Up Zoho Mail Without Cloudflare on My Website

                                                                                                              I'm having some trouble with Cloudflare here in Pakistan. I want to configure Zoho Mail for my domain, but I'm not sure how to set it up without going through Cloudflare. My website, https://getcrunchyrollapk.com/ , is currently using CF, but I'd like
                                                                                                            • Spam is Being Forwarded

                                                                                                              I am filtering a certain sender directly to the Trash folder. Those messages are still being forwarded. Is this supposed to happen?
                                                                                                            • IMAP Block

                                                                                                              My two accounts have been blocked and I am not able to unblocked them myself. Please respond to email, I am traveling and this is urgent.
                                                                                                            • "DKIM not configured"

                                                                                                              Hello. I have been attempting get the DKIM verified but Toolkit keeps sending the message that it is not configured, but both Namecheap and Zoho show it as configured properly. What am I missing?
                                                                                                            • Zoho mail with custom domain not receiving email

                                                                                                              i registered zoho mail with my own domain. I can login and access the mail app. I tried to send email from an outlook email account and an icloud email account. Both emails were not received. My plan is free. I also tried to send email from this zoho
                                                                                                            • Set connection link name from variable in invokeurl

                                                                                                              Hi, guys. How to set in parameter "connection" a variable, instead of a string. connectionLinkName = manager.get('connectionLinkName').toString(); response = invokeurl [ url :"https://www.googleapis.com/calendar/v3/freeBusy" type :POST parameters:requestParams.toString()
                                                                                                            • Waterfall Chart

                                                                                                              Hello, I would like to create a waterfall chart on Zoho analytics which shows the movement in changes of budget throughout a few months, on a weekly basis. Should look something like the picture below. Does anyone know how to?
                                                                                                            • Help Center and SEO: Any Benefit to My Domain-Mapped Website Ranking?

                                                                                                              First of, I love the Help Center which I've just decided to integrate into my website to replace its old-fashioned FAQs. So much more to achieve there now! Lots of new benefits to the site visitors and to me in terms of organizing and delivering all the
                                                                                                            • Issue with Importing Notes against Leads

                                                                                                              Hi, I am attempting to import some Notes into Zoho CRM which need to be assigned to various Leads. I have created a csv file which I am testing that contains just one record. This csv file contains the following columns: Note Id Parent Id       (I have
                                                                                                            • Trigger a Workflow Function if an Attachment (Related List) has been added

                                                                                                              Hello, I have a Case Module with a related list which is Attachment. I want to trigger a workflow if I added an attachment. I've seen some topics about this in zoho community that was posted few months ago and based on the answers, there is no trigger
                                                                                                            • Creator Add Records through API - Workflows not triggered ?

                                                                                                              Hi Everyone, I am trying to add records to my Creator application through a third party app that I am developing. Currently, I am testing this through Postman. The records I need to add have a lot of workflows to run to populate dropdowns, fields, use
                                                                                                            • Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details

                                                                                                              Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below -  please check what went wrong. Thanks
                                                                                                            • Important Update: Changes to Google Translate Support in Zoho SalesIQ

                                                                                                              We’re updating our default chat translation options across all Zoho SalesIQ data centres to offer a more secure, in-house solution for your translation needs. What’s changing? We will be offering Zoho Translate (our in-house tool) as the default translation
                                                                                                            • FSM Improvement Idea - Show an Import button when there is no data

                                                                                                              I am setting up FSM for a client and I noticed that there is no option to import data, see screenshot below. Even when you click Create Contact there is only an option to Import from Zoho Invoice. It is only after you add at lease 1 record that the Import
                                                                                                            • Zoho CRM Community Digest - July P1 | 2025

                                                                                                              Hey everyone, The start of July 2025 marked a special milestone: 200 posts in our Kaizen series! For those new here, Kaizen is a go-to series for Zoho CRM developers, where we regularly share best practices, tips, and expert insights to help you build
                                                                                                            • can't login Kiosk URGENT

                                                                                                              already try, can't login pls help to support. thanks.
                                                                                                            • Join our BI & Analytics Workshop at Zoholics UK 🇬🇧

                                                                                                              Hello users, We are thrilled to announce a hands-on workshop at Zoholics UK, 2025, led by Ashwinth and Alan, our Product Experts. This session is designed for anyone who wants to move beyond raw data and truly understand their business performance using
                                                                                                            • What’s New in Zoho Expense (April – July 2025)

                                                                                                              Hello users, We're happy to bring you the latest updates and enhancements we've made to Zoho Expense over the past three months, which include introducing the Trip Expense Summary report in Analytics, extending Chatbot support to more editions, rolling
                                                                                                            • Weekly Tips: Insert frequently used phrases in a jiffy using Hotkeys

                                                                                                              You often find yourself using similar phrases in an email —like confirming appointments or providing standard information. Constantly switching between the mouse and keyboard interrupts your flow and slows you down.Instead of typing the same phrases over
                                                                                                            • Undo Command in Notebook

                                                                                                              It would be handy to have an Undo in the row of icons at the bottom of the notes.
                                                                                                            • Improved UI for a Seamless User Experience - Calls, Tasks, and Meetings

                                                                                                              Hello all, We are making UI unification across CRM so that the UI experience is seamless across the product. As part of that effort, we have made changes to the details page of activity-based module records—Meetings, Calls, and Tasks. Let's look at these
                                                                                                            • New Customization options in the module builder: Quick Create and Detail view

                                                                                                              Hello everyone, We have introduced two new components to the module builder: Quick create and Detail view. The Quick Create Component It is a mini form used to create a record and associate it to the parent record from a lookup field. For example, if you have a Deals lookup in the Contacts module, then you can associate existing deals or create a deal and associate it with the contact. You can customize this Quick Create form by adding standard as well as custom fields. There is no limit to the number
                                                                                                            • Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked

                                                                                                              Hi, I sent few emails and got this: Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked And now I have few days since I cant send any email. Is there something wrong I did? Also can someone fix this please
                                                                                                            • Next Page