Geo-Powered Retail Intelligence with Zoho Analytics
In today’s highly competitive retail landscape, data-driven decisions are no longer optional — they’re essential. While businesses collect vast volumes of data across regions, stores, and customer segments, the real value lies in how effectively this data is visualized and interpreted.
Geo Maps in Zoho Analytics bring location intelligence to the forefront of decision-making. With powerful spatial analytics capabilities, retail businesses can now visualize store performance, identify untapped opportunities, and track customer behavior trends with a simple glance at a map.
This solution demonstrates how Zoho Analytics' Geo Maps can be leveraged to solve real retail business problems, using a step-by-step approach grounded in a practical, ready-to-use dataset.
- Business scenario
- Dataset Overview
- Problem Description
- Why Geo Maps Become a Game-Changer
- Solution Implementation – Report Creation
- Store Performance Analysis (Map – Bubble)
- Revenue-to-Traffic Ratio with Ghost Zone Detection (Map - Filled + Scatter)
- Competitor Pressure Zones (Map – Scatter)
- Customer Gender Distribution (Map - Pie)
- Summary
Business scenario
Imagine you're a retail chain operating hundreds of stores across the United States. Each store generates data—sales, visitor footfall, customer satisfaction, marketing spend—but these numbers alone don’t explain why some stores succeed while others under-perform.
Key challenges include:
- Identifying stores that are struggling before sales drop significantly.
- Understanding whether poor performance is due to location, low visibility, or intense competition.
- Evaluating which regions offer true expansion potential—and which are over-saturated.
With no visual correlation between location and business KPIs, many decisions remain reactive instead of proactive. This is where Geo Maps make all the difference—by transforming isolated data into contextual geographic insights.
Dataset Overview
To power this solution, we’ve created a comprehensive and realistic retail dataset that mirrors how actual store data behaves across geographies.
The dataset includes:
- Store-level performance data: revenue, average purchase value, and satisfaction.
- Customer insights: foot traffic, age, gender distribution.
- Market context: competitor presence and market share, population density, and economic growth rate.
- Geospatial data: zip code, city, state, latitude, and longitude of each store location.
Problem Description
Retail chains often operate on thin margins, and even minor under-performance at store level can have significant impacts across the organization. While dashboards provide revenue and performance trends, they often miss one critical dimension—geography.
Without geographic context, businesses face several recurring challenges:
- Underperforming stores go unnoticed until major losses occur.
- Ghost zones—areas with low store presence but high potential—remain unexplored.
- Marketing budgets get wasted in regions where returns are consistently low.
- Competitor pressure is misjudged due to lack of visibility on regional saturation.
- Store closures become reactive decisions, made after performance has already declined.
In short, data without location awareness leaves decision-makers blind to spatial trends and risks. Businesses need a smarter, more intuitive way to analyze store performance with geographical clarity—before it’s too late.
Why Geo Maps Become a Game-Changer
Geo Maps in Zoho Analytics address this gap by unlocking a visual layer of intelligence that traditional charts can’t offer.
Here’s what makes them a game-changer:
- Location-first insights: Instantly identify how store performance varies across the map - by city, state, or neighborhood.
- Visual correlation of multiple KPIs: Compare revenue, satisfaction, and foot traffic geographically to detect hidden patterns.
- Clutter-free, customizable visuals: Choose the right map type - bubble, filled, pie, or scatter - to match the data you want to analyze.
Unlike static dashboards, Geo Maps enable you to see the problem, context, and opportunity—all in one frame. Whether it's spotting trends, reallocating marketing spend, or planning expansion, this spatial layer puts decision-makers back in control.
Solution Implementation – Report Creation
This section walks through the step-by-step creation of four key Geo Map reports that reveal business insights from store-level data.
1. Store Performance Analysis (Map – Bubble)
To identify how stores are performing across different regions in terms of revenue and customer satisfaction, using a clean, visual-first map representation.
This helps uncover:
- High-performing stores in key zones
- Underperforming regions needing intervention
- Patterns related to location-based store success
Why Map - Bubble?
The Map - Bubble chart is ideal for visualizing store-level metrics using geolocation.
- Size indicates magnitude (e.g., Monthly Revenue)
- Color indicates health or quality (e.g., Customer Satisfaction)
- Each store appears as a distinct bubble based on its lat/long.
Procedure
- From the dataset, click the Create icon and select Chart View.
- On the designer page, drag and drop the following columns into their respective shelves:
- Latitude → X-Axis
- Longitude → Y-Axis
- Customer Satisfaction (out of 10) → Color
- Monthly Revenue (USD) → Size
- Store ID, Store Type, City → Tooltip
- Click Generate Graph.
- Click on the ellipsis icon and select the chart type as Map - Bubble.
- Click the Settings icon, and under the General tab, click Legend.
- In the Colors section, customize the color scale from red to green to represent satisfaction ranges.
- Under the Map tab, click Map control and enable Display Specific Country Map.
- From the drop-down, select Albers USA Projection. This displays the USA map by placing Alaska and Hawaii below the mainland USA on a single map.
- Rename the report as Store Performance and click Save.
Tip:
Add a User filter such as Store type or State to analyze performance by segment.
This configuration creates a bubble for every store, sized by its revenue and colored by customer satisfaction — instantly showing how happy customers are in high- or low-revenue zones.
Key Insights
Large bubble + Red color - High revenue but poor satisfaction — risk of churn!
Small bubble + Green color - Low revenue but high satisfaction — possibly underserved
Large bubble + Green color - Healthy performers — consider replicating success
Small bubble + Red color - Low performers — review for possible closure or revamp.
Business Interpretation
This chart acts as a live performance map for executives and analysts. Instead of scanning through tables or KPIs, stakeholders can instantly spot outliers, prioritize investments, and plan corrective actions by just glancing at the map.
2. Revenue-to-Traffic Ratio with Ghost Zone Detection (Map - Filled + Scatter)
To evaluate how efficiently each state is converting foot traffic into store revenue — and more importantly, to identify high-footfall regions without store presence, often referred to as ghost zones.
This chart helps:
- Compare state-level foot traffic against actual revenue
- Spot underutilized or over-performing regions
- Discover untapped markets with high visitor potential but less to no physical stores
Why Map - Filled + Scatter?
- The Map - Filled chart provides a regional perspective of traffic density and revenue generation.
- The Scatter layer overlays actual store locations based on latitude and longitude.
This powerful combo allows you to measure performance where you’re active and spot opportunities where you're not.
Procedure
- From the dataset, click the Create icon and select Chart View.
- On the designer page, drag and drop the following columns into their respective shelves:
- State → X-Axis
- Foot Traffic (visitors/month) → Color
- Monthly Revenue (USD) → Text
- Marketing Spend (USD), Population Density (people/sq km), ROI (%) → Tooltip
- Click Generate Graph.
- Click on more option and select the chart type as Map-Filled.
- Click the Settings icon, then click Legend.
- In the Colors section, assign from light to dark green colors for the below range of foot traffic:
- Below 5,000
- 5,000–10,000
- 10,000–15,000
- Above 15,000
- Under the Map tab, change the map to Albers USA Projection.
This filled layer highlights traffic and revenue across states.
- Toggle Enable Layers to add a second layer.
- In the new layer, drag and drop Latitude and Longitude into the X-Axis and Y-Axis respectively, Population density into the Color shelf, and click Generate Graph.
- Click Layer Controls, select Chart Chooser besides Latitude and choose the map as Map - Scatter from the list.
- To customize the second layer, go to Settings → Map → Latitude → Legend, and assign from light to dark red colors for the below range of population density:
- Below 2,000
- 2,000-4,000
- 4,000-6,000
- 6,000-8,000
- 8,000-10000
- Above 10,000
- Rename the report as Revenue-to-Traffic Ratio with Ghost Zone Detection and click Save.
This scatter layer marks the exact store locations, allowing visual correlation with high-traffic regions, revenue, and population density.
Key Insights
Dark green filled (high traffic) + Low revenue - Poor conversion - evaluate strategy or in-store experience
Mid to Dark green filled (high to mid traffic) + balanced revenue - Efficient zones — consider scaling efforts
Light green filled (low traffic) + high marketing spend (from tooltip) - Budget drain — reduce spend or re-evaluate targeting
Dark red marker (high population density) + less to no store markers - Ghost Zones — high opportunity areas for expansion
Example: In Las Vegas from Nevada, with a population density of 10,428 people/sq km and only two stores handling 10K–15K visitors/month, monthly revenue of the state remains modest at ~$278K. This indicates a high-opportunity zone for expansion, with strong footfall but untapped revenue potential.
Interpretation & Use
This map is designed for marketing and expansion teams who need to:
- Justify where to open new stores
- Optimize existing resource allocation
It visually answers the question:
Are we generating revenue where people are actually showing up?
Also, with the scatter layer:
Where are we not present — but should be?
3. Competitor Pressure Zones (Map – Scatter)
To evaluate how store performance is impacted by nearby competition, using a scatter map that plots every store across the U.S. and reflects competitor market share through color intensity.
This view helps:
- Detect locations under competitive stress
- Identify high-risk zones where your market share is at risk
- Correlate competitor presence with satisfaction and store performance
Why Map - Scatter?
Map - Scatter offers a clean and lightweight visual that plots each store based on its exact coordinates. By encoding competitor market share as color and overlaying other attributes via tooltip, this chart becomes a competitive pressure radar.
Procedure
- From the dataset, click the Create icon and select Chart View.
- In the chart designer, drag and drop the following columns into their respective shelves:
- Latitude → X-Axis
- Longitude → Y-Axis
- Competitors market share → Color
- Competitors nearby, Monthly Revenue, and Store Type → Tooltip
- Click Generate Graph.
- Click on the more option and select the chart type as Map-Scatter.
- In the Settings panel, adjust the color gradient to reflect pressure levels
- 0 → Green
- 1-30 → Cyan
- 30-60 → Orange
- 60-80 → Pale red
- Above 80 → Red
- Change the Marker type under Maps → Marker tab.
- Under the Map tab, change the map to Albers USA Projection.
- Rename the report as Competitor Pressure Zones and click Save.
The resulting chart uses color to signal competitive heat around each store, allowing you to scan pressure zones across all regions visually.
Key Insights
Red (80-100%) - High competitor dominance — urgent intervention zone
Orange (30-60%) + low revenue - Growing pressure — performance risk emerging
Green (0%) + strong revenue - Market leader — low competition, strong position
Cyan (1-30%) + moderate revenue - Mild competition — possible opportunity to scale further
Business Interpretation
This chart empowers regional and strategy teams to:
- Detect overcrowded areas where stores are losing share
- Identify safe zones where your brand leads the market
- Spot emerging competitor influence before it cuts into your margins
It acts as a competitive intelligence dashboard, mapping how your store network stands against external threats.
4. Customer Gender Distribution (Map - Pie)
To visualize how the gender distribution of customers varies across store locations. This helps identify stores with significant demographic skews, allowing for more personalized marketing, product selection, and in-store experience.
Why Map - Pie?
The Map - Pie chart is ideal for visualizing data composition across geographical locations.By breaking down each store’s customer base into Male (%) and Female (%) segments, this chart reveals who your customers are and where gender-targeted strategies might work best.
Procedure
- From the dataset, click the Create icon and select Chart View.
- In the chart designer, drag and drop the following columns into their respective shelves:
- Latitude → X-Axis
- Longitude, Male (%), Female (%) → Y-Axis
- City, Store ID, Average Customer Age, Store Type → Tooltip
- Click Generate Graph.
- In Settings, under the Map tab, change the map to Albers USA Projection.
- Click on Markers, adjust the Marker Size as shown.
- Click on Data Label, and enable the Show corresponding Y axis value as data label on the chart to display the percentage values on the map.
- Add Store Type as User Filters to slice down store-wise gender distribution.
- Rename the report as Customer Gender Distribution and click Save.
Each store will now display a pie chart representing the gender split among its customers, directly on the map.
Key Insights
Uneven gender split (e.g., 70% Male) - Potential to tailor offerings, branding, or promotions for the dominant gender
Balanced split (≈50/50) - Opportunity to run inclusive or diversified campaigns
High female ratio + specialty store - Indicates demand for niche products — expand category offerings
Business Interpretation
This chart allows marketing and merchandising teams to:
- Understand gender-based customer clustering across regions
- Launch targeted campaigns (e.g., loyalty programs, promotions)
- Refine product assortments to suit local preferences
For example: A store with 70% female shoppers may benefit from deeper investment in lifestyle categories, while a balanced store could serve as a testing ground for unisex offerings.
Summary
In this phase, we laid the foundation for geo-powered retail intelligence using Zoho Analytics. Through a single, well-structured dataset and four powerful geo map visualizations, we transformed raw store data into real, actionable business insights.
Here’s what we achieved:
|
Report
|
Business Insights
|
|
Store Performance (Bubble)
|
Identified stores that are over performing or at churn risk based on revenue and satisfaction.
|
|
Revenue-to-Traffic Ratio (Filled + Scatter)
|
Detected ghost zones and optimized marketing ROI by comparing traffic and revenue.
|
|
Competitor Pressure Zones (Scatter)
|
Mapped out competitor dominance and spotted at-risk or saturated regions.
|
|
Customer Gender Distribution (Pie)
|
Uncovered demographic patterns to tailor product, marketing, and in-store experience.
|
Click here to access the sample workspace.
These visualizations brought spatial awareness into every performance metric — turning maps into a strategic business tool.
And this... is just the beginning.
Stay tuned for Phase 2 — where Multi-Layer Geo Maps and Network Charts come together to supercharge your business strategy with even deeper spatial insights.
Access your files securely from anywhere
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Pradeepkumar R
Sticky Posts
What's New in Zoho Analytics - November 2025
We're thrilled to announce a significant update focused on expanding your data connectivity, enhancing visualization capabilities, and delivering a more powerful, intuitive, and performant analytics experience. Here’s a look at what’s new. Explore What'sWhat's New in Zoho Analytics - October 2025
Hello Users! We're are back with a fresh set of updates and enhancements to make data analysis faster and more insightful. Take a quick look at what’s new and see how these updates can power up your reports and dashboards. Explore What's New! ExtremeWhat’s New in Zoho Analytics – September 2025
Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expandedAnnouncing Agentic AI - Ask Zia!
We are delighted to roll out the new agentic AI capabilities in Ask Zia, where every stage of the BI workflow is assisted by AI. With a human-in-the-loop approach, Ask Zia ensures that you’re in command of the decision, while AI handles the complexity.Invitation-Based User Access in Zoho Analytics
Hello everyone, We’re rolling out an important update on how users are added to your Zoho Analytics Organization and Workspaces. Previously, when admins added users, they were automatically added to the organization. Moving forward, to improve security
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Host not found?
Howdy! So i'm trying to add my custom domain for with the mail server. I have 100% control of my DNS and have tried every single option (TXT, CNAME, and even HTML) multiple times, ensuring i did it properly, to no luck. I get the same error message everyEmails are going to notification folder and not in inbox
emails are going to notification folder and not into inboxError AS101 when adding new email alias
Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.Report on opportunities showing only the last note added.
Hi I need to create a report that shows the most recent note added to each opportunity. This is so management can see what the latest update is according to the assigned salesperson. One workaround is to use the status field but this implies added manual work and mistakes as the salesperson would have to copy the existing status to a note before adding the latest status... otherwise the activity history would be lost. My current workaround is a report on Notes with Opportunities as the related module.Please add Zelle as an online payment option
Hello, I would like to request Zelle be added to the online payment service providers for Zoho Invoice. Considering how ubiquitous Zelle has become as a way to pay people via the major banking institutions, I feel like many freelancers would benefit fromThis user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved. Thank youGetting Project Template List using the REST API
I am trying to confirm that I can use the REST API to create a project using a project template. The API documentation indicates this is possible by providing the Template ID, but it is not clear at all how to get a list of available Project TemplatesHow to display the CONTACT ID in the Contact page
Hi, I've seen this conversation below and it is exactly the same question I'm raising now, but unfortunately the last message is not solved https://help.zoho.com/portal/community/topic/show-contact-id-while-editing-contact-form I need to show the ContactId and I don't know how to do this. The last message included in the conversaton shows the way but not it is not completed. "I am sorry by default we do not have the option to show the record ID for the contacts in the field in a record. When youHow to change margins in templates
Hi, I'm new to Zoho Campaigns, and am trying to figure out how to adjust the margins within an email template. The default margins make the text go all the way to the edges of the page. Please advise.Create Canvas list view templates from images powered by Zia
Currently available for all paid editions of Zoho CRM in the US, EU, IN, JP & CN DCs. Designing a personalized CRM interface just got even easier. In today’s fast-evolving digital landscape, AI is transforming the way we work by automating complex tasksPainfully Slow Zoho mail
Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and"Wrong password or login" Problem to configure Zoho on MAIL App on my Macbook
Hi, I'm having problems to configure my e-mail on my MAIL App(Macbook pro). My e-mail is hari@trespontoum.net Actually was working perfectly, and still working on my Iphone. My MAIL App prompt me that my login or password is wrong. I tried to change 3"User already exist in your org"
Hello, I've just read a discussion about this issue, which didn't solve my problem. I'm trying to add the following emails: sales@kiss-my-boutique.co.uk returns@kiss-my-boutique.co.uk orders@kiss-my-boutique.co.uk I'm getting an error message each time I try and add them. None of them are primary or secondary emails and none of them have been created as users before. I know this as when I try and login and do 'forgot my password' all I get is an error message saying 'user invalid'. Please advise.Operation Not Permitted
Hi, I have problem in adding user after verifying the domain but it seems like error appeared which is "operation not permitted". For your information, I had delete other domain before did it.Email forwarding setup fails
I'm trying to set up email forwarding from my Zoho email to my gmail address. I followed the directions to set up email forwarding here: https://www.zoho.com/mail/help/email-forwarding.html. I did only steps 1-6. After doing this, rather than settingPassing the CRM
Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine whenShopify store email issues- Not getting emails
Hi We have migrated from Microsoft outlook to Zoho back in March, we have a shopify store, the domain is hosted on namesilo, not shopify, I have seen some people here complaining about not getting emails from customers who fill out the contact form onHow do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.Invoice Discount Account
Is there a way to change the account used for Discounts applied to an invoice? The current Discount account (ZB native account) type is an "Income" type. I would like to change it to "Other Income", but that is not possible, I am assuming because it containsNeed Inactive accounts to be visible in Reports in Zoho Books
I N=need Inactive accounts to be visible in Reports in Zoho Books to do recons of the accounts but when i see the same they are not visible in the Accountant - Account Transactions reportAPI Support for Creating Invoices with Batch-Tracked Items
Hi Zoho Community, I am working on an integration where we create invoices in ERPNext and push them to Zoho Books. I need to send batch-tracked items (batch numbers) when creating invoices. I could not find any reference in the Zoho Books API documentation.javax.mail.authenticationfailedexception 535 authentication failed
Hi, I am facing 535 authentication failed error when trying to send email from zoho desktop as well as in webmail. Can you suggest to fix this issue,. Regards, RekhaPhantom Opening Balance
While experimenting w/ creating a composite item, Zoho added funds to Petty Cash and added Bank Account equal to previous day's balance. I'm unable to undo the adding of funds. Attaching screenshots of both bank account and petty cash transactions.Importing customer comments and multiple shipto addresses
I am evaluating Zoho Books and have most of my data imported with two exceptions: (1) Import customer comments - in my current system I have several comments of different types, and I need to bring these into Zoho. Preferably Books customer records, butDetailed Account Reports - Add Running Balance
When one clicks into an account from a report (say P/L or Balance Sheet), the default reports have the Debit, Credit, and then the Amount. The Amount column (last one) is duplicate information. It would be far better and fit more peoples' use cases ifHow to Billed from two different GST Numbers
How to Billed from two different GST Numbers. Suppose ABC & Co had GST registration in Delhi and Haryana and Zoho account is created with Delhi GST Registration number. Now i also want to issue invoice from Haryana GST Registration number. How can i proceed ?Payment system for donations management
I manage an organization where we receive donations from payers. Hence, there is no need to first create invoices and then create payments received against the invoices. What are the recommended best practices to do this in ZohoBooks?Zoho IP blocked by SpamHaus
ERROR CODE :550 - 5.7.0 Your server IP address is in the SpamHaus SBL-XBL database, byeIMAP Communication Problems - IMAP Down Again
We are experiencing the same problems over the last week or so that were supposedly 'solved' according to this thread. Zoho Imap Down Again This is affecting attempts to use IMAP on multiple ISPs and users so is definitely narrowed down to Zoho problems.Can't login to Zoho mail
I'm logged into Zoho but when I try to go in zoho mail I get: Invalid request! The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try again. I just set up my mx records and stuff with namecheap a fewHotmail is STILL blocking the zoho mail IP
Greetings, as I already mentioned in my last message, my Zoho IP has been blocked by Hotmail for more than 15 days. Although someone said that the issue was "solved," it still isn't, and this amount of time seems neither normal for a "serious" company,Keyboard shortcut M key
I'm trying to customize my keyboard shortcuts and assign the "m" key. But it says the key is already assigned. I've looked through all my shortcuts and can't see any assigned "m". When I select an email and press the M key, nothing happens. What is theManage customer access across multi-brand help centers
Hello everyone! Managing customer's access across multiple brands has been streamlined with the ability to invite, reinvite, approve, reject, and deactivate contacts individually for each help center brand . This enhancement gives administrators preciseWhite Label certificate
Hi all, About 72 hours ago, we fulfilled all steps for white labeling (CNAME to point to mail.cs.zohohost.eu), but since then the configuration page is now stuck at "generating certificate" since 3 days. When I execute an NSLOOKUP mail.webfoundry.be itUnusual activity detected from this IP. Please try again after some time
When i try to create new addresses on my account i am getting this error, it has been 24 hours now and i am still getting this error can anyone helpHow to add a new domain in my account?
Probably zoho has the worst UI in the market. Cannot add a new domain to manage a new email address.Ability for admin to access or make changes in zoho form without asking for ownership
Currently in zoho form only form owner can make the changes in the form and if someone else has to make changes then we have to transfer the ownership to them and even admin also cant access it . So i think admin must have the ability or option to accessWhy does Zoho’s diff viewer highlight parts of unchanged lines?
Hi everyone, I’ve noticed something odd in the Zoho editor’s diff view. When I delete a single line, the diff doesn’t just mark that line as removed. Instead, it highlights parts of the next line as if they changed, even though they are identical. Example:Report sorting not working
I make extensive use of Summary reports and Pivot Tables. Most of these reports are structured such that I have several columns of "information" data that I want displayed, followed by one or more "Data" summarizations. For example, I have the followingNew Enhancements in Wizards
Dear All, Wizards help you break a long form into a series of smaller forms on different screens, making it less overwhelming. We are thrilled to introduce a couple of enhancements to wizards in Zoho CRM: Enhancements for conditional rules in WizardsNext Page