How to change amount of recurring tasks popping up in Backlog in Zoho Connect?

How to change amount of recurring tasks popping up in Backlog in Zoho Connect?

We use Zoho Connect Task boards everyday for our organisation, and in order to organise daily, weekly and monthly tasks, I have set up recurring tasks up in our Zoho Connect task board for particular members in the team that have the same tasks in those frequencies (such as weekly reporting, monthly reporting, etc).

The problem I seem to constantly find with setting up recurring tasks, is that it sets up the next TWO recurring tasks in the backlog, which oftentimes confuses the team members which one to use (even if we've set a start or end date). The tasks obviously look identical, so a lot of the times our team is getting through these tasks super quickly and clicking the wrong one's due date. 

How do you change the amount of "future" dated recurring tasks to come up in the backlog? For example, I want to be working on one recurring task, close it, and only then will the next recurring task for the next frequency pop up in the backlog, not the next two. Let's say I'm working on a monthly reporting task I've set to recur on the first of every month. I've just finished June's task, and as soon as I complete it, I expect July's recurring task to then pop up in my Backlog. At the moment, July AND August are both coming up, which is causing lots of confusion, especially for those that have weekly frequencies.

I have attached a screenshot of what I mean with a current example. Please advise how to change this so only the next instance comes up, not the next two.

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner






                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方