Introducing the All-new Zoho Social: Elevate team-work, social content, and more
Hey Folks!
We are excited to announce our latest product release. From content curation, to team management—we're covering a wide spectrum of upgrades with this release. Some of the key additions that you'll find will include YouTube integration, LikedIn Lead Generation, and a brand new Content Approval system designed for teams.
Here's a detailed look at what is in store:
1. Video Marketing
YouTube Integration
Video is the content of the now, and scaling up video marketing efforts is going to be a high priority in the marketing verse. So say hello to our newest integration partner - YouTube. With Zoho Social, you can now publish and schedule videos content to your YouTube channels directly from Zoho Social's Publishing Window. You can also track performance for each video and respond in real-time to engagement.
From the Monitor tab, you can keep an eye on your YouTube activity - all your Likes, Playlists, Comments, etc. Our robust set of analytics covers everything from who your viewers are, what your most watched content is, and granular data like how many minutes people are averaging on your videos.
While you're at it, stay up-to-date on your channel's performance with full fledged reports to see ranging from follower growth to engagement and audience demographics.You can schedule your YouTube performance reports and download or share them with your team and clients with ease.
Here are some articles to help you get started with YouTube on Zoho Social.
Custom Video Thumbnail:
A small but necessary upgrade, this feature lets you set a custom thumbnail for your video content through Zoho Social's publisher. You can do this by choosing a thumbnail image from one of the video frames, or upload your own designs.
Learn more about this feature here.
2. Content Approvals & Workflows
Streamlining your content workflow just got way easier! With the new Content Approvals and Workflow features, you can now work better with your team to move content around a neat pipeline. You can do that by setting up your own Approval system to optimize your social media publishing routine.
You can assign specific team members as content Approvers to approve and publish drafts, and assign others as publishers or contributors who can create and send drafts for approval! This way the teams can have greater editorial control over what content goes out from their social channels.
To learn more, check out our help guide to learn more about content approvals.
3. Smarter Publishing Assistance
With this update, we've added enough tools and features to enhance your content's reach and do more than just publishing and scheduling.
UTM Parameters
If you've wondered which channels fetch the most views for your URLs, this feature is here to help you answer that. By attaching UTM parameters to the links that you publish from Zoho Social, you can set trackers in place to monitor your social traffic. You can now define UTM parameters directly from Zoho Social, to get a a break down of engagement from each source while analyzing later on any analytics tool like Google Analytics.
Check out these guides to read more about how UTM parameters can be set on Zoho Social.
Instagram First Comment
On Zoho Social you can now pre-load a first comment to your Instagram Post and schedule it along with your post itself. You can do that right from the Publishing Window itself. Instagram first comment, can help optimize the reach of a post to get it across Instagram searches, and be discovered on the Explore page.
Get a better understanding of Instagram first comments with our handy guide.
Retweet-Scheduling
See something on the Monitor tab or anywhere on your Dashboard, that you'd like to retweet? Simply use the Retweet Scheduling button to get more traction for the Tweet. This also lets you space out your posting and not spam the feed.
Check out our user guide to learn more about the retweet scheduling feature.
4. Manage Content Better
We know how it's not always easy to manage content when you're a team handling social media. These are a few of the features we have been most excited to assist with content marketing. Now access all your images and feeds in one place with Zoho Social's content library.
RSS Feeds
Get all your favorite website content delivered right to your RSS Feeds inbox on Zoho Social. Add your favorite feeds and toggle between them to read article snippets.
You can curate content from the RSS Feeds anytime and share it with your social media audience, by publishing or scheduling for later, directly from this space. This way you also get to discover, read, and manage all subscribed content from one place and add to your buffer of content.
Head over to our guide to read more on RSS Feeds.
Media Library
Zoho Social now packs a Media Library to serve as a content repository for you and your team. Store your brand assets and marketing content like videos, images, GIFs, etc to use anytime. You can add content to your Media library from your devices, or from our range of integrated cloud services.
Learn more about this new feature here.
Cloud Picker
Access any of your media from across a range cloud platforms such as Zoho WorkDrive, Google Drive, DropBox etc, right from Zoho Social's publisher. With our new Cloud Picker tool, you can now access your resources from within your Zoho Social dashboard by simply connecting your Brand to your cloud services.
5. Generate Leads From LinkedIn
With LinkedIn Lead Ads you can promote targeted content to professionals and specific industry people, and gather more contact information via Lead Forms. With Zoho Social, this lead data can be seamlessly captured and analyzed. You can also map these details back to your Zoho CRM sales dashboard.
Read more about managing LinkedIn Leads Ads with Zoho Social.
6. Enhanced zShare capabilities
Our free browser extension zShare helps you share texts, links, and images with a single tap. With a few new tweaks, zShare is now positioned to make your content curation much faster and easier. If you're using Zoho Social, the zShare extension can be downloaded from here.
Let's take a look at the new zShare capabilities-
zShare with Google
Get more out of your Google searches with your zShare browser extension. When you hit-up any search on Google, the zShare button will now suggest related Keyword and User results pulled directly from Twitter, for you to check out.
zShare with Twitter
If you're browsing the Twitter web app and find a Tweet you'd like to share, you can now directly share or schedule it as a retweet for later. You can do this by hitting the zShare button that pops up below the Tweet.
zShare with Facebook
See an interesting piece of content on Facebook that you'd like to share across your networks? Simply hit the zShare button below the post, to directly publish or schedule via Zoho Social.
Learn more about the new zShare features with this set of guides.
New Pricing & Plans
Keeping in mind the bulk of requirements for larger marketing teams, we've introduced our biggest edition for businesses yet - the Premium plan. Built for handling multi-user collaboration and workflow requirements, Premium is ideal for businesses who do not have to resort to upgrading to our Agency edition.
This plan gives teams unlimited brand add-ons and a default of 3 team members with unlimited additional team member add-ons. Premium plan comes with all the features available on Zoho Social except for a few Agency-specific requirements. Among non-agency plans, features like LinkedIn lead ads, Content Approvals and YouTube integration are available only on Premium.
Check out our new Pricing plans from here.
For Bundles
Please note that Zoho One & CRMPlus customers will be automatically upgraded to the Premium plan at no extra cost. Zoho One customers can also specifically request for Agency features for Social at an additional cost of $10 a month. Brand add-ons will have to be purchased separately.
We hope you find these features helpful. Do reach out to us anytime for queries or doubts, we're happy to help. Our support team is available at support@zohosocial.com.
Cheers,
Amrutha
Access your files securely from anywhere
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Amrutha Varshinii R
Sticky Posts
Introducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themA decade together - Thank you for being a part of the journey with Zoho Social!
A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reachAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Tip of the Week #74– Create automated workflows in MS Power Automate
Zoho TeamInbox now connects directly with Microsoft Power Automate, letting you streamline everyday routines tasks such as from sending emails to managing threads, with automated workflows. About the integration Zoho TeamInbox integrates with MicrosoftAccount validation
Hello everyone, I registered my account on ZeptoMail to use the system, but the problem is that the verification period on Zepto's end has already passed and I have limited functionality.Paste issues in ZOHO crm notes
Hi, since a week or so I have issues with the paste function in ZOHO CRM. I use "notes" to copy paste texts from Outlook emails and since a week or so, the pasting doesnt function as it should: some text just disappears and it gives a lot of empty lines/enters.....Is it possible to add a gradient color to a newsletter im designing?
From where i sit it looks like you can only choose a single color but not combine 2 colors?New Feature: Audit Log in Zoho Bookings
Greetings from the Zoho Bookings team! We’re excited to introduce Audit Log, a new feature designed to help you track all key actions related to your appointments. With Audit Log, you can maintain transparency, strengthen security, and ensure accountability.Account disabled
I have an issue I need help with. Whilst trialing ZOHO CRM I created the following: Account1 (-------------) using m__ame@m__rg___s__i__.___.__ and 2 personal emails Account2 (-------------) using a personal email and 2 users _al__1@______________._o_.__Blocked Email
We are a Zoho One subscriber and use Yahoo as our MX provider. A few times each year, for the past four years, CRM blocks one or more of my Zoho One users from receiving internal email from CRM. This includes "@mentions" in all modules, and emails frommessage var is empty in bot mention handler
Hi, I'm encountering a problem: in my bot's mention handler, I want to retrieve the text the user typed when mentioning the bot. Example: On the #tests-cyril channel, I send this message: “@Donna hello how are you ?” I expect the system variable "message"Remembrance Day to Remember – Recalling Values
The phrase “at the eleventh hour” refers to the 11th hour of the 11th day of the 11th month in 1918, when the hostilities of World War I came to an end—but it still holds meaning today. Remembrance Day (Veterans Day in the US) is observed on NovemberHow to display two measures (sales and price) divided by categories on one line chart
Hi everyone, I’m having trouble figuring out how to display two columns on a line chart with category breakdowns. What I need is a line chart where one line represents Sales and the other represents Price. However, the Price data is divided into aroundCreate custom rollup summary fields in Zoho CRM
Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions wereIntroducing the locking option for CRM records
Last modified on 06/04/2023: Record locking option in CRM is now available for all Zoho CRM users in all DCs. Note that it was an early access feature available only upon request. Hello All, Hope you're doing well! We're thrilled to introduce our latestTwo new enhancements in Zoho CRM: Introducing new criteria for user fields and displaying group information in users page
Announcement moderated on 14th June, 2023. Dear All, These enhancements are opened for all users in all DCs. ------------------------------------------------------------------------------------- Dear All, Hope you're well! We are here with two usefulTip #49- Navigating the Remote Support Dashboard in Zoho Assist- 'Insider Insights'
The Remote Support dashboard in Zoho Assist is designed to help technicians quickly access, manage, and monitor all their support sessions from a single, intuitive interface. Whether you’re starting a new session, managing ongoing connections, or reviewingBMI formula
I've been trying for hours to calculate BMI using height and weight as my only inputs. It's a simple calculation and I even went to ChatGPT to help me figure this out in Zoho Forms, but it led me down a path of "try this" and "try this". None of my attemptsSEO on blogs
Hello, google is not able to find my blogs. Can you advice me if I need to change some settings or anything else to make it retrievable via SEO many thanks, hansDuplicated Notebooks
Out of the blue, almost all of my notebooks got duplicated and the different copies contain different information. Some seem like older copies than the others. I use the linux desktop app and sometimes the Android app. I assume that the sync failed at some point and was unable to merge the two versions together. But I'm afraid to add anything else to my notebook because if it can't properly sync 5 notebooks with only a handful of notes each, what will happen when I have hundreds of notes and I loseMind mapping in Zoho Projects
Good morning, I would like to congratulate the Zoho team for building such an inovative and responsive application that fits in the daily challenges of so many work groups. I would like suggest you another functionality that helps a lot in project planning and development: mind mapping. Mind mapping would be of great help for brianstorming, knowledge management and other needs in online collaboration. Thanks and wish you all the best! George Maha Empresa Júnior Multidisciplinar do Instituto deRetainer invoice in Zoho Finance modlue
Hello, Is there a way of creating retainer invoices in the Zoho Finance module? If not can I request this is considered for future updates please.Documents don't sync properly
Hello, My team recently moved to Zoho workDrive, some of my team, work remotely so we believed Zoho would be the best way to share and edit files as well as access files withing the team. However we are experiencing sync issues, when a file is uploaded in the file explorer and shows sync complete, same file can be seen on the Zoho web app but other team members can't see the said file because it is not syncing properly. i figured out that if i were to go to preferences in settings and resync theWe are looking for an experienced Zoho Developer
Hi Everyone! We’re on the lookout for a skilled Zoho Developer with hands-on experience in the Zoho Developer Platform (The Vertical CRM Platform) and if you don't know what that is, then you are not the person we are looking for. You would also needInitiate approval workflow after "on edit --> on success"
Dear Community, currently I am working on a initiative tracker which should handle approval workflows based on different initiative status. As far as I understand, an approval workflow can be triggered (only?) when data is entered for the input form to the database. Example: A new initiative is created and submitted. --> Approval Workflow triggered Here comes my question: Is it also possible to trigger an approval workflow if the form was "simply" updated? (on edit --> on success) Imagine the initiativeTax Deductible Donations to a Charity Organisation
For Australia, what's the best/proper method for entering an expense that is a tax deductible donation to a charitable organisation. And thus is appears correctly in Accounts and BAS as a GST payable deduction?Simultaneous use of WhatsApp Account in SalesIQ and ZohoDesk
Hi, We have only one number registered in Meta, it's possible use same account for two apps? All times here we try is stopping in SalesIQ. Regards,External lookup fields to synchronise with Analytics
Hello. I suggest adding external lookup custom fields to the Zoho Analytics integration settings. Currently, these types of fields are not available for synchronisation, so they cannot be used to generate reports with related tables in Analytics. ThankWe should have an option to Toggle Off KB Article Links in AI Answer Bot Replies
Hi everyone, I'm creating this topic to share a feature idea that I think would improve the customer experience when using the AI Answer Bot for self-service. The Current Behavior (The Problem) Currently, when the AI Answer Bot generates a summary orBoot Loop After Removing Service from Client via Admin
We have multiple laptops experiencing a boot loop / unable to login after the Zoho Remote service was removed from their machine remotely via the desktop client. The Windows sign-in screen is not available, and users are unable to login. This seems likeRequest Backend Correction — Domains Mapped to Same Help Center (Multi-Brand Setup Failure)
Hello Zoho Desk Support Team, I need assistance correcting a domain-to-brand mapping issue in our Zoho Desk instance (The Blue Ribbon Project). Both of our verified domains currently point to the same Help Center instead of separate brand portals. Currentis there any option to enable the participants interact - can write on the screen, while the screen is shared by the host?
this is most expected features - for teaching children. is there any option to enable the participants interact - can write on the screen, while the screen is shared by the host?How to disable the Login button in Desk Helpcenter
Hey there, I'm testing out whether the help center within Zoho Desk could replace our existing Customer FAQ. I tried to customize the themes for the public help center frontend, but stumbled across the login button in the navigation bar. Is there anySubforms in stateless forms
I think the title says it all. We need to be able to add subforms to stateless forms. Currently the only workaround is to create a Form and delete each record upon submission of the form. I need to build an interface to update our inventory. BasicallyStandard Payment Term is not pulled from account to quotation
Hey Team There seems to be something off. I do have "Net 30" as my default payment term in Zoho Books for my customers. If, from the customer overview or quote section, I create a new Quotation, the payment terms field stays blank and doesn't get theBest way to display complex Bookings Consultation Descriptions on Zoho Site?
I am a new user so apologies if this has been asked before. I couldn't find any answers in the forum. We offer 18 complex Consultations to our subscribers. Our current platform lets me put detail on these Consultations thoroughly (200-300 words) duringGmail is ramping up its email sender policy as of November 2025
Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, weModifying iframe data of Zoho booking iframe
Hello, I have integrated a Zoho Bookings embedded iframe into my website. Currently, I am pre-filling the booking form with default values as part of our process flow. However, I want to ensure that if an input field is already populated with a defaultZoho CRM Workflow and Function Backup Options
Hi everyone! I have been able to make several backups of my CRM data and noticed that the Workflows and Functions are not included in these backups. To my knowledge, there is no backup feature for workflows and functions, which is problematic in of itself.Enhance Sign CRM integration
Hello all, I'm working on a custom Deluge script to enhance the integration between Zoho CRM and Sign by using a writer merge template for additional flexibility. I want to replicate the post-sign document integration that exists between CRM and SignYouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.
YouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.Is or will be possible to associate meeting transcription and summary, made by Zia, to meeting/contact/account record in CRM?
Would be useful to keep context and track jobs, better if it will be autoDesk Field Not Showing in Analytics
Hi there, I recently added a field to our Zoho Desk Ticket Information. I went and added the data retrospectively to the tickets. It is also marked as required, so all new tickets cannot be closed off without it being filled in. When I try to run a reportNext Page