Kaizen #15 - Java SDK for Self Client
Hello everyone!
Welcome to yet another post in the Kaizen series.
This week, we are going to discuss the Java SDK for a self client .
What is a Software Development Kit (SDK)?
A software development kit contains all the tools (compiler, debugger, code samples, and so on) that are needed to create applications in one package. SDKs are language-specific and thus used to build client applications in a specific programming language.
Java Software Development Kit
Java SDK allows you to create a client Java applications that can be integrated with Zoho CRM effortlessly. It serves as a wrapper for the REST APIs , thus making it easier to use the services of Zoho CRM.
Here is a sample of how SDK acts as a middleware between Zoho CRM and Client Java Application.
What can you do with the Java Software Development Kit?
- You can use Java SDK to exchange data between Zoho CRM and the client Java application.
- The authentication process becomes hassle-free with Java SDK. Since it is handled in the SDK code by default, you need not worry about generating the grant token, access/refresh tokens every time you sync data between Zoho CRM and your self client.
Environment Setup
Java SDK requires Java version 7 or above to be set up in your development environment.
Including the Java SDK in your project
You can include the Java SDK in your project using:
a. Maven distribution
b. Gradle
c. Downloadable JARs
a. Maven distribution - It is a build automation tool used primarily for Java projects. Include the following code to your pom.XML file.
<repositories> <repository> <id>java-sdk</id> <url> https://maven.zohodl.com </url> </repository> </repositories> <dependencies> <dependency> <groupId>com.zoho.crm</groupId> <artifactId>java-sdk</artifactId> <version>2.0.2</version> </dependency> </dependencies> |
b. Gradle - It is also a build tool, similar to Maven. The major difference is that, instead of XML files, Gradle uses Groovy (a domain-specific programming language) to declare the Java project configuration. You need to add the following code to your build.gradle file.
repositories{ maven { url " https://maven.zohodl.com " } } dependencies{ implementation 'com.zoho.crm:java-sdk:2.0.2' } |
c. Downloadable JARs (by Zoho) - Java Archive is a platform-independent file format that aggregates many files into one. The JAR file consists of the SDK. You have to download individual dependency JARs and add them to your reference libraries in your Java application: Download JAR (SDK)
Click here to download the dependency JARs.
The list of dependency JARs are:
- hamcrest-all-1.3 : Hamcrest consists of a single jar file that contains base classes and a library of useful matcher implementations.
- httpclient-4.4.1 : The Apache HttpClient library allows you to handle HTTP requests.
- httpcore-4.4.4 : HttpCore is a set of low-level HTTP transport components that you can use to build custom client and server-side HTTP services.
- httpmime-4.5.3 : The Apache HttpMime library consists of MIME code entities.
- json-20170516 : The files in this package implement JSON encoders/decoders in Java. It also includes the capability to convert between JSON and XML, HTTP headers, Cookies, and CDL.
- servlet-api-2.5 : Servlet API consists of classes to support HTTP servlet.
- commons-logging-1.1.3 : The commons-logging JAR provides an API for logging in server-based applications that you can use around a variety of different logging implementations.
- mysql-connector-java-5.1.44-bin.jar : You need to include this JAR if you are using a MySQL database. MySQL Connector JAR provides connectivity for java client applications with MySQL Connector (a driver that implements the Java Database Connectivity (JDBC) API)
How to start using the Java SDK?
In this section, we will discuss how to start using the Java SDK for your application (authenticated via self-client) which uses Zoho CRM.
- Prerequisite: Register your application
- Knowlege Base: Adding persistence classes
- Initialization
1. Prerequisite: Register your application
All the Zoho CRM APIs are authenticated by the OAuth2.0 standards . It is mandatory to authenticate the self client with Zoho.
Step 1: Goto https://api-console.zoho.com
Step 2: Click ADD CLIENT
Step 3: Choose Self Client and click CREATE NOW
Step 4: Choose the Client Type as Self Client , and click CREATE .
Step 5: Once you successfully register your self-client, you will receive a Client ID and Client Secret .
2. Knowledge Base: Adding persistence classes
This section consists of two parts:
a. Initializing your client application
b. Adding persistence classes
a. Initializing your client application
To authenticate the client application, you need to add the following key-value configuration pairs to the initialization code of your java client.
Key Description
Key | Description |
client_id, client_secret, and redirect_uri mandatory | You can get these values after registering your client. |
currentUserEmail mandatory | The Email ID of the current user. |
persistence_handler_class mandatory | The implementation of ZohoOAuthPersistenceInterface |
logFilePath optional | The absolute/relative file path of the file that stores the logs. |
domainSuffix optional | The domain from which the API calls are made. It can be .com (for US), .eu (for Europe), .cn (for China). If you specify this value, you need not specify apiBaseUrl and iamURL. |
accessType optional | The type of environment from which the API calls are made. Possible values are "Production", "Development", or "Sandbox" |
access_type optional | Must be set as as "offline". Online OAuth client is not supported by the Java SDK as of now |
apiBaseUrl optional | The URL that is used to make API calls. You need not specify this value if you give domainSuffix. The possible values are: https://www.zohoapis.com (default) |
iamURL optional | The accounts URL. You need not specify this value if you specify domainSuffix. The possible values are: |
mysql_password and mysql_username mandatory when you use MySQL persistence | The MySQL username and password, respectively. |
Key Value Configuration
HashMap <String, String> zcrmConfigurations = new HashMap <String, String >(); zcrmConfigurations.put("minLogLevel", "ALL"); zcrmConfigurations.put("currentUserEmail","{user_email_id}"); zcrmConfigurations.put("client_id","1000. xxxxxxxxx"); zcrmConfigurations.put("client_secret","xxxxxxxxxxxx"); zcrmConfigurations.put("redirect_uri",""); zcrmConfigurations.put("persistence_handler_class","com.zoho.oauth.clientapp.ZohoOAuthDBPersistence ");//for database. "com.zoho.oauth.clientapp.ZohoOAuthFilePersistence" for file, user can implement his own persistence and provide the path here zcrmConfigurations.put("oauth_tokens_file_path","/path/to/oauthtokens.properties");//optional path can be absolute(Ex:/User/Document/testapplication/src/oauthtokens.properties) or relative (Ex: /testapplication/src/oauthtokens.properties) zcrmConfigurations.put("domainSuffix","com");//optional. Default is com. "cn", "eu", and "in" supported zcrmConfigurations.put("accessType","Production");//Production->www(default), Development->developer, Sandbox->sandbox(optional) zcrmConfigurations.put("access_type","offline");//optional zcrmConfigurations.put("apiBaseUrl"," https://www.zohoapis.com ");//optional zcrmConfigurations.put("iamURL"," https://accounts.zoho.com ");//optional zcrmConfigurations.put("logFilePath","/path/to/file.log");//path can be absolute(Ex:/User/Document/testapplication/src/file.log) or relative (Ex: /testapplication/src/file.log) zcrmConfigurations.put("mysql_password","pass@123");//optional zcrmConfigurations.put("mysql_username",username");//optional ZCRMRestClient.initialize(zcrmConfigurations);//for initializing |
2. Adding persistence class
Your application should retain tokens (grant, access, and refresh tokens) to automate the process of data-sync between your java application and Zoho CRM.
You can persist tokens in your application by using any one of the below mentioned persistence methods:
a. By using an implementation of the inbuilt ZohoPersistenceHandler interface .
- ZohoOAuthFilePersistence (To store tokens in a File )
- ZohoOAuthDBPersistence (To store tokens in a Database )
b. By using your own implementation
Let us now look into each of the above mentioned methods.
a. By using an implementation of the inbuilt ZohoPersistenceHandler interface
Our Java SDK provides two default implementations of the ZohoPersistenceHandler interface within the client library. They are:
i. ZohoOAuthFilePersistence
ii. ZohoOAuthDBPersistence
i. ZohoOAuthFilePersistence - This type of persistence uses a file to read and write OAuth tokens. The file persists the token of a single user. So, it is best used for the 'self-client' type of authentication since it involves only one user.
Values to be given in configuration map
persistence_handler_class =com.zoho.oauth.clientapp.ZohoOAuthFilePersistence
oauth_tokens_file_path =absolute or relative path of the "oauthtokens.properties" file in the workspace.
ii. ZohoOAuthDBPersistence - This type of persistence uses MySQL persistence. You can use this type of persistence if you have more than one user using the application.
Some of the prerequisites for using this type of persistence are:
- MySQL should be running in the same machine serving at the default port 3306.
- The database name should be "zohooauth".
There must be a table "oauthtokens" with the columns "useridentifier" (varchar(255)), "accesstoken" (varchar(255)), "refreshtoken" (varchar(255)) and "expirytime" (bigint).
Values to be given in configuration map
persistence_handler_class =com.zoho.oauth.clientapp.ZohoOAuthDBPersistence
mysql_username =root
mysql_password ={your MySQL password}
b. By using your own implementation
You can also use your own implementation. The ZohoPersistenceHandler interface must have the following methods:
- getOAuthTokens() — invoked to fetch the saved tokens. This method should return ZohoOAuthTokens object for the library to process it.
- saveOAuthData(ZohoOAuthTokens tokens) — invoked to store the tokens.
- deleteOAuthTokens() — invoked to delete the tokens.
C. Initialization
Intializing your application involves the following steps:
Step 1: Generating the grant token
Step 2: Generating the access and refresh tokens using the grant token
Step 3: Generating the access token using the refresh token
Step 1: Generating the Grant Token
(i). Go to https://api-console.zoho.com/
(ii). Choose Self-Client
(iii). Enter the comma separated ZohoCRM scopes along with aaaserver.profile.READ . Choose the time duration (the grant token will be valid only till the time chosen here) and enter the description . Now, click GENERATE.
(iii). Copy the grant token displayed
Step 2: Generating the Access and Refresh Tokens
After obtaining the grant token, put the following code snippet in a java file and execute it from your main class to get access and refresh tokens.
ZCRMRestClient.initialize(configurations_map); ZohoOAuthClient cli = ZohoOAuthClient.getInstance(); String grantToken = “paste_the_self_authorized_grant_token_here”; ZohoOAuthTokens tokens = cli.generateAccessToken(grantToken); String accessToken = tokens.getAccessToken(); String refreshToken = tokens.getRefreshToken(); System.out.println("access token = " + accessToken + " & refresh token = " + refreshToken); |
2a. On using ZohoOAuthFilePersistence method
The access and refresh tokens are generated and stored in the oauth_tokens.properties file .
2b. On using ZohoOAuthDBPersistence method
The access and refresh tokens are generated and stored in " oauthtokens " table of your MySQL
Step 3: Generating the Access token from Refresh token
Use the below code snippet to generate the access token from the refresh token.
ZohoOAuthClient client = ZohoOAuthClient.getInstance(); client.generateAccessTokenFromRefreshToken(refreshToken, userMailId); |
Sample SDK Code
When you build your application using the Java SDK, the code template will be similar to:
Refer to the attachment to get the code. For more sample codes, refer to our SDK guide .
The isTokenGenerated Method:
This method checks if the access token has already been generated or not. It returns a boolean value:
true - The access token has already been generated.
false - The access token has not been generated previously, thus, it shifts the control to the code snippet that leads to access token generation.
See you next week with another post.
Cheers!
Previous 'Kaizen' - Notification API
Next 'Kaizen' - Python SDK
Access your files securely from anywhere
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Sneha Sridharan
Umashankar
Praveen Sankar
Sticky Posts
Kaizen #198: Using Client Script for Custom Validation in Blueprint
Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.Kaizen #226: Using ZRC in Client Script
Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In thisKaizen #222 - Client Script Support for Notes Related List
Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore howKaizen #217 - Actions APIs : Tasks
Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.Kaizen #216 - Actions APIs : Email Notifications
Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Idle Chat Reminders for Agent-Handled Conversations
Dear Zoho SalesIQ Team, Greetings, We would like to request an enhancement to the Idle Chat Handling functionality in Zoho SalesIQ—specifically for chats that are handled by human agents after a bot-to-agent transfer. Current Behavior: In Zobot settings,Snapchat
Are there any plans to add Snapchat to Zoho Social or is there any API that we can use to integrate into Zoho.Zoho Sign "An unexpected error occured" when clients trying to sign documents
We are unable to have clients sign our documents. When attempting to complete the process an error appears saying "an unexpected error occured" and in the document history just shows "signing failure." We are at a complete standstill with no response¡Vuelven los Workshops Certificados de Zoho a España!
¡Hola usuarios de Español Zoho Community! Hace ya unos días que hemos dado la bienvenida al 2026, y promete ser un año de lo más emocionante. Y es que nos gustaría haceros nuestro particular regalo de Reyes, aunque lleguemos un poco tarde. 🎁 ¡Nos gustaríaHow to list services on quote instead of products
I need to create a customer facing estimate that displays our services. The default quote layout only allows products to be listed. Is there a way to correct this?Syncing calendar with Google Calendar doesn't work when events are sent to auto repeat
Hi... The ZOHO CRM -- GOOGLE CALENDAR sync is broken. If I create a single event on either side, sync works, but if I create an event with auto repeat on either side it doesn't work. Furthermore, events created before the sync don't show up in the calendar.Invoice status on write-off is "Paid" - how do I change this to "Written off"
HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a wayZoho Books - France
L’équipe de Zoho France reçoit régulièrement des questions sur la conformité de ses applications de finances (Zoho Books/ Zoho Invoice) pour le marché français. Voici quelques points pour clarifier la question : Zoho Books est un logiciel de comptabilitéCreating meetings from an email
Hi. Similar to Outlook, it would be helpful if a meeting can be scheduled from an email so that the attendees need not be manually entered every time it's created.Please, make writer into a content creation tool
I'm tired of relying on Google Docs. I'm actually considering moving to ClickUp, but if Writer were a good content creation tool instead of just a word processor, I would finally be able to move all my development within the Zoho ecosystem, rather thanZohoSalesIQ.Chat cannot send messages
Chat cannot send messages. Our app implements the customer service chat window functionality by integrating the Mobilisten SDK. Recently, we encountered an issue: after successful SDK initialization and visitor registration, when the `startWithQuestion`Missed chats on WhatsApp closing after one minute
Hi, we have added WhatsApp as a channel. However, if a chat is not picked up within 2mins, the chat is marked as missed and is closed within a minute. Why are they not staying in our "missed" queue for 24 hours as per our WhatsApp preference settings?Feature Request: Add Tax ID Display on Event Tickets
Hello Backstage Team, I’ve had several clients bring up an issue regarding tax compliance when creating events. For tax purposes, they are required to show their Tax ID on the event tickets. Currently, this isn’t an option, so they have to manually generateRelease Notes | January 2026
We have rolled out a set of powerful new enhancements across Zoho Vertical Studio that bring several long-awaited capabilities to your applications. These updates focus on deeper customization, smarter automation, better reporting, and improved usabilityEmail Alias: To keep emails flowing without disruption
Email Alias acts like a nickname for a user’s primary email address, allowing multiple email addresses to deliver messages into the same mailbox. Consider the scenario where an employee manages multiple responsibilities, such as responding to sales inquiries,Zoho Sites - General Feedback
Hi Everyone-- Quick question for discussion: is it me or is working with Zoho Sites like entering the Twilight Zone? I've built many sites over the years, but this platform seems impossible. I've spent an entire day and a half trying to get a simple one-colorArchive Option in Conversation View
Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't justCollapsing and expanding of lists and paragraphs
hello Would you ever implement Collapsing and expanding of lists and paragraphs in zoho writer ? Best regardsInventory "Bulk Actions" button - add more fields to "Bulk Update > Select a field"
Can we not get a lot more actions that are commonly used by customers into the "More Actions" button on the Inventory list? More fields listed in the Bulk Update > Select A Field? Possible Bulk update Fields Preferred Supplier ( to quickly move itemsBulk upload image option in Zoho Commerce
I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enterFunction #11: Apply unused credits automatically to invoices
Today, we bring you a custom function that automatically applies unused credits from excess payments, credit notes, and retainer payments to an invoice when it is created. Prerequisites: Create a Connection named "zbooks" to successfully execute the function.Tip #60- Exploring Technician Console: Screen Resolution- 'Insider Insights'
Hello Zoho Assist Community! Have you ever started a remote session and felt the screen quality wasn’t sharp enough for detailed work? A new user recently explored Zoho Assist after installing the trial version and running a few initial tests. While theRight Moment, Right Message, Right Operator: Never Miss a High-Intent Lead
Ever been on a website or app, thinking “Should I buy this or not?” and suddenly a friendly message “Hi! How can I help you?” pops up at the perfect moment? That’s not luck. That’s timing done right. Engaging right visitors at the right moment, with theCRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storageZoho CRM Workflow Automation: Activate & Deactivate Workflows Using API
Zoho has now enabled: ✅ Activate / Deactivate workflows using API ✅ Schedule workflow activation & deactivation This is extremely useful for real-world automation use cases 💡 🧩 My Use Case I created a scheduled automation that: ☀️ Activates workflows{Action Required} Re-authenticate your Google Accounts to Continue Data Sync
Hello Users! To align with Google’s latest updates on how apps access files in Google Drive, we’ve enhanced our integration to comply with the updated security and privacy standards, ensuring safer and more reliable access to your data. With this update,Function #53: Transaction Level Profitability for Invoices
Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.Project-Based Inventory Consumption and Proforma Invoice in Zoho ERP
While working with customers across different industries, we have identified a few functional questions and gaps that commonly arise—especially for project-based and service-oriented businesses. Many organizations, such as those in shipping, construction,[Free Webinar] Zoho RPA - OCR, PDF Automation, & More
Hello Everyone! Greetings from the Zoho RPA Training Team! We’re excited to invite you to our upcoming webinar on the latest release updates for Zoho RPA, where we’ll unveil powerful new capabilities designed to make your automation journey smarter, faster,Zobot Execution Logs & Run History (Similar to Zoho Flow)
Dear Zoho SalesIQ Team, We would like to request an enhancement for Zoho SalesIQ Zobot: adding an execution log / run history, similar to what already exists in Zoho Flow. Reference: Zoho Flow In Zoho Flow, every execution is recorded in the History tab,Global Search Settings
I'd love a way to remove some modules from being included in the global search. This would allow use to provide a better user experience, limiting the global search to only those modules that are regularly used removing any models used for backgroundCard Location in Zobot
Hello, when using the “Location” card in a codeless builder Zobot, the behavior in WhatsApp is inconsistent. When asking the user to share their location, they can type a message, which will return the message “Sorry, the entered location is invalid.Automation Series: Auto-create Dependent Task on Status Change
In Zoho Projects, you can automatically create and assign a dependent task when a task’s status is updated. This helps teams stay aligned, ensures reviews happen on time, and reduces manual effort. In this post, we’ll walk through an easy setup usingLanguages in Zobot
Hello, I have found a list of supported languages for the Zobot. The information specifies the languages are supported in the following 3 features: SalesIQ supports 34 different languages in the following features. Resources (Articles, FAQs, Small Talks)Composite items inside of composite items; bill of materials needed
Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weightsAction required: Reauthorizing your Google account in Zoho Sign for automatic cloud backup to Google Drive
This is applicable to users who have already configured automatic cloud backup to Google Drive. Hi there! Google has mandated reauthorization of all preconfigured third-party integrations to ensure only the necessary scopes are shared as an improved securityZoho CRM Layouts
I have customised all our modules, Leads, Contacts and deals, and within them, I have created lots of different layouts depending on the type of Lead or contact, for example. Since the new Zoho UI came out, they have all disappeared. I have gone intoStreamlining E-commerce Photography with AI Background Tools
Hey Zoho Community, I’ve been messing around with ways to make product images less of a headache for fashion brands on Zoho Commerce. You know how boring generic backdrops can get, and how much time traditional photoshoots eat up, right? I tried out thisWhatsApp IM in Zoho Desk always routes to Admin instead of assigned agent
Hello Zoho Experts, I connected WhatsApp IM to my Zoho Desk account. I only assigned my Customer Service (CS) agent to the WhatsApp channel, and I did NOT include Admin in this channel. However, every new WhatsApp conversation automatically gets assignedhide resolution from help centre
to my surprise, i just found out that the resolution text is public in the helpcenter, even if 'notify customer' is off. is there a workaround to that? how do others deal with this? How zoho support does this and I don't think its used by Zoho in the first place. the resolution is meant to be private, not publicNext Page