Kaizen #86 - PHP SDK [Part III]

Kaizen #86 - PHP SDK [Part III]

Hey there!
Welcome back to yet another insightful post in our Kaizen series!

In this post, we will continue the journey of PHP SDK sample codes for Record Operations from last week. Let us delve into a new set of use-cases and expand your horizons with additional examples in the Record and Send Mail Operations. 

1. Subforms

To add subform details of a record during a record create/update, use the following format.

$subformVar = new Record();
$subformVar->addKeyValue("Subform_Field_API_Name", "FieldValue");
$record->addKeyValue("Subform_API_Name", [$subformVar]);

Repeat the second line of the above code to add as many fields as you have in your subform layout. To add multiple subform records, you will have to map the fields within a new object for each subform record. 

Here is a sample code to update the details of a custom subform in Contacts. 

<?php

use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\record\BodyWrapper;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\Contacts;
use com\zoho\crm\api\util\Choice;
use com\zoho\crm\api\record\Record;

require_once "vendor/autoload.php";

class UpdateRecord
{
   public static function initialize()        
   {
 // add initialisation code
 // refer to the previous post for details and examples 
   }

public static function updateRecord1(string $moduleAPIName, string $recordId)
    {
        $recordOperations = new RecordOperations();

        $request = new BodyWrapper();

        $record = new Record();
        $record->addFieldValue(Contacts::LastName(), "Boyle");
        $subformRec1 = new Record();
        $subformRec1->addKeyValue("Language_Proficiency", new Choice("English"));
        $subformRec1->addKeyValue("Personal_Email", "patricia.boyle@zylker.com");
        $subformRec1->addKeyValue("Secondary_Phone", "9876543210");
        $record->addKeyValue("Proficiency_and_Others", [$subformRec1]);
        $request->setData([$record]);
        $headerInstance = new HeaderMap();
        $response = $recordOperations->updateRecord($recordId, $moduleAPIName, $request, $headerInstance);
 //Add your code to handle the response received in $response
 // For more details, see here.
    }
}

UpdateRecord::initialize();
$moduleAPIName = "Contacts";
$recordId = "5545974000002858001";
UpdateRecord::updateRecord1($moduleAPIName, $recordId);
?>

2. Line Items and Line Taxes in Inventory Modules

2.1 Product Line Items and Product Line Taxes

To add or update product line items and their product line taxes in the Inventory module, use the following format.

$lineItemVar = new Record();
$lineItemProductVar = new LineItemProduct();
$lineItemProductVar->setId("product_id");
$lineItemVar->addKeyValue("Product_Name", $lineItemProductVar);
$lineItemVar->addKeyValue("Quantity", Value);
$lineItemVar->addKeyValue("ListPrice", Value);
$lineItemVar->addKeyValue("Discount", Value);
$productLineTaxVar = new LineTax();
$productLineTaxVar->setName("Tax_Name");
$productLineTaxVar->setPercentage(Value);
$lineItemVar->addKeyValue('Line_Tax',  [$productLineTaxVar]);

Repeat this code to add multiple products to the inventory record.
Note that when you update any one of the line items in the inventory records, the remaining line items will become null and have to be re-added to the list. 

2.2 Inventory Record Line Taxes

To add line taxes to an inventory record, use the following format.

$lineTaxVar = new LineTax();
$lineTaxVar->setName("Tax_Name");
$lineTaxVar->setPercentage(Value);
$record->addKeyValue('$line_tax', [$lineTaxVar]);

The 'line_tax' represents the tax amount specific to each line item. Whereas, the '$line_tax' represents the tax applied to the overall products in the line item list.

Following is a sample code to create a record in the Quotes module.

<?php

use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\record\BodyWrapper;
use com\zoho\crm\api\record\LineTax;
use com\zoho\crm\api\record\LineItemProduct;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\{Accounts, Contacts, Quotes, Deals};
use com\zoho\crm\api\record\Record;

require_once "vendor/autoload.php";

class CreateRecords
{
    public static function initialize()
    {
 // add initialisation code
 // refer to the previous post for details and examples 
   }

   public static function createRecords(string $moduleAPIName)
    {
        $recordOperations = new RecordOperations();
        $bodyWrapper = new BodyWrapper();
        $record = new Record();
        $record->addFieldValue(Quotes::Subject(), "Quote No 1");
        $AccountName = new Record();
        $AccountName->addFieldValue(Accounts::id(), "55459742858119");
        $record->addFieldValue(Quotes::AccountName(), $AccountName);
        $dealName = new Record();
        $dealName->addFieldValue(Deals::id(), "55459742858125");
        $record->addFieldValue(Quotes::DealName(), $dealName);
        $contactName = new Record();
        $contactName->addFieldValue(Contacts::id(), "55459742858122");
        $record->addFieldValue(Quotes::ContactName(), $contactName);

         //product 1
        $inventoryLineItem1 = new Record();
        $lineItemProduct1 = new LineItemProduct();
        $lineItemProduct1->setId("55459742897004");
        $inventoryLineItem1->addKeyValue("Product_Name", $lineItemProduct1);
        $inventoryLineItem1->addKeyValue("Quantity", 2.0);
        $inventoryLineItem1->addKeyValue("ListPrice", 150.0);
        $inventoryLineItem1->addKeyValue("Discount", "5%");
        $productLineTax = new LineTax();
        $productLineTax->setName("Sales Tax");
        $productLineTax->setPercentage(2.0);
        $inventoryLineItem1->addKeyValue('Line_Tax', [$productLineTax]);

         //product 2
        $inventoryLineItem2 = new Record();
        $lineItemProduct2 = new LineItemProduct();
        $lineItemProduct2->setId("55459742897009");
        $inventoryLineItem2->addKeyValue("Product_Name", $lineItemProduct2);
        $inventoryLineItem2->addKeyValue("Quantity", 1.0);
        $inventoryLineItem2->addKeyValue("ListPrice", 100.0);
        $inventoryLineItem2->addKeyValue("Discount", "3%");
        $productLineTax1 = new LineTax();
        $productLineTax1->setName("Sales Tax");
        $productLineTax1->setPercentage(2.0);
        $productLineTax2 = new LineTax();
        $productLineTax2->setName("Vat");
        $productLineTax2->setPercentage(4.0);
        $inventoryLineItem2->addKeyValue('Line_Tax', [$productLineTax1, $productLineTax2]);
        $record->addKeyValue("Quoted_Items", [$inventoryLineItem1, $inventoryLineItem2]);

         //line taxes
        $lineTax1 = new LineTax();
        $lineTax1->setName("Sales Tax");
        $lineTax1->setPercentage(2.0);
        $lineTax2 = new LineTax();
        $lineTax2->setName("Vat");
        $lineTax2->setPercentage(2.0);
        $record->addKeyValue('$line_tax', [$lineTax1, $lineTax2]);

        $bodyWrapper->setData([$record]);
        $headerInstance = new HeaderMap();
        $response = $recordOperations->createRecords($moduleAPIName, $bodyWrapper, $headerInstance);
 //Add your code to handle the response received in $response
 // For more details, see here.
    }
}

CreateRecords::initialize();
$moduleAPIName = "Quotes";
CreateRecords::createRecords($moduleAPIName);
?>

3. Events and Tasks Module Operations

3.1 Add and Update Participants in Events

There are two methods to add participants to an event. In the first method, use the record ID of the contact, lead or user. 

$participantVar = new Participants();
$participantVar->addKeyValue("participant", "record_id");
$participantVar->addKeyValue("type", "record_module");
$record->addFieldValue(Events::Participants(), [$participantVar]);

In the second method, mention the participant's email ID with the type key specified as email

$participantVar = new Participants();
$participantVar->setParticipant("name@domain.com");
$participantVar->setType("email");
$record->addFieldValue(Events::Participants(), [$participantVar]);

In the above code snippet, setParticipant() is a method used to assign a new value to the participant field. 

3.2 Reminder in Events

To create/update reminders for any event, use the following format. 

$reminderVar = date_create("YYYY-MM-DDThh:mm:ss.sssZ", new \DateTimeZone(date_default_timezone_get()));
$record->addFieldValue(Events::FieldName(), $reminderVar);

Here date_create() function is used to create the DateTime object with two parameters. The first parameter represents for the DateTime string and the following represents for the time zone

3.3. Reminder in Tasks

To create/update reminder for a task, use the following format.

$remindAtVar = new RemindAt();
$remindAtVar->setAlarm("ACTION=Value;TRIGGER=Condition;TRIGGER_TIME=hh:mm");
$record->addFieldValue(Tasks::FieldName(), $remindAtVar);

In the above code, the setAlarm() method is used to set the reminder properties. The multiple key-value pairs in the string argument denote the properties of your reminder. Following are the representation of keys for this field type.
  • ACTION - Specifies the notification type of the reminder.
  • TRIGGER - Defines the trigger condition that activates the reminder.
  • TRIGGER_TIME - Indicates the time at which the alarm should be triggered.
Refer to this document, to learn more about these key-value pairs and their possible values.

3.4 Recurring Activity in Events and Tasks

Use the following format to create a recurring event.

$recurringActivityVar = new RecurringActivity();
$recurringActivityVar->setRrule("FREQ=value;INTERVAL=value;BYMONTH=mm;BYMONTHDAY=dd;
DTSTART=yyyy-mm-dd;UNTIL=yyyy-mm-dd");
$record->addFieldValue(Module_API_Name::FieldName(), $recurringActivityVar);

Here, the setRrule() method is used to define the elements that determine the recurrence of the activity. This format is common for all the activity modules. To know more about the Rrule elements, refer to this post.

Below is a sample code to create an event using the above field types.

<?php

use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\record\BodyWrapper;
use com\zoho\crm\api\record\Participants;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\RecurringActivity;
use com\zoho\crm\api\record\Events;
use com\zoho\crm\api\record\Record;

require_once "vendor/autoload.php";

class CreateRecords
{
    public static function initialize()
    {
 // add initialisation code
 // refer to the previous post for details and examples 
    }

    public static function createRecords1(string $moduleAPIName)
    {
        $recordOperations = new RecordOperations();
        $BodyWrapper = new BodyWrapper();
        $record = new Record();
        $record->addFieldValue(Events::EventTitle(), "Test Events");
        $startdatetime = date_create("2023-05-16T23:03:06+05:30", new \DateTimeZone(date_default_timezone_get()));
        $record->addFieldValue(Events::StartDateTime(), $startdatetime);
        $enddatetime = date_create("2023-05-16T23:45:06+05:30", new \DateTimeZone(date_default_timezone_get()));
        $record->addFieldValue(Events::EndDateTime(), $enddatetime);

         //add participants 
        $participant1 = new Participants();
        $participant1->setParticipant("patricia.boyle@zylker.com");
        $participant1->setType("email");
        $participant2 = new Participants();
        $participant2->addKeyValue("participant", "5545974000002858122");
        $participant2->addKeyValue("type", "contact");
        $record->addFieldValue(Events::Participants(), [$participant1, $participant2]);

         //event reminder
        $remindAt = date_create("2023-05-16T21:00:06+05:30", new \DateTimeZone(date_default_timezone_get()));
        $record->addFieldValue(Events::RemindAt(), $remindAt);

         //recurring event
        $recurringActivity = new RecurringActivity();
        $recurringActivity->setRrule("FREQ=YEARLY;INTERVAL=1;BYMONTH=5;BYMONTHDAY=16;DTSTART=2023-05-16;UNTIL=2026-05-16");
        $record->addFieldValue(Events::RecurringActivity(), $recurringActivity);

        $BodyWrapper->setData([$record]);
        $headerInstance = new HeaderMap();
        $response = $recordOperations->createRecords($moduleAPIName, $BodyWrapper, $headerInstance);
 //Add your code to handle the response received in $response
 // For more details, see here.
    }
}

CreateRecords::initialize();
$moduleAPIName = "Events";
CreateRecords::createRecords1($moduleAPIName);
?>

Here is a sample code for creating a recurring task with a reminder.

<?php

use com\zoho\crm\api\HeaderMap;
use com\zoho\crm\api\record\BodyWrapper;
use com\zoho\crm\api\record\RecordOperations;
use com\zoho\crm\api\record\RecurringActivity;
use com\zoho\crm\api\record\RemindAt;
use com\zoho\crm\api\record\Tasks;
use com\zoho\crm\api\record\Record;

require_once "vendor/autoload.php";

class CreateRecords
{
    public static function initialize()
    {
 // add initialisation code
 // refer to the previous post for details and examples 
   }

    public static function createRecords1(string $moduleAPIName)
    {
        $recordOperations = new RecordOperations();
        $bodyWrapper = new BodyWrapper();
        $record = new Record();
        $record->addFieldValue(Tasks::Subject(), "Follow-up call");

         //task reminder
        $remindAt = new RemindAt();
        $remindAt->setAlarm("ACTION=EMAIL;TRIGGER=-P0D;TRIGGER_TIME=14:20");
        $record->addFieldValue(Tasks::RemindAt(), $remindAt);

         // recurring task
        $recurringActivity = new RecurringActivity();
        $recurringActivity->setRrule("FREQ=WEEKLY;INTERVAL=1;UNTIL=2023-06-01;BYDAY=TH;DTSTART=2023-06-01");
        $record->addFieldValue(Tasks::RecurringActivity(), $recurringActivity);

        $bodyWrapper->setData([$record]);
        $headerInstance = new HeaderMap();
        $response = $recordOperations->createRecords($moduleAPIName, $bodyWrapper, $headerInstance);
 //Add your code to handle the response received in $response
 // For more details, see here.
    }
}

CreateRecords::initialize();
$moduleAPIName = "Tasks";
CreateRecords::createRecords1($moduleAPIName);
?>

5. Send Email

You can either use an email or inventory template to send mail or write your own HTML/text body for the email. Refer to this sample code on GitHub to know how to fetch the inventory template IDs.  To use a template in your email follow the below structure.

$mail = new Mail();
$templateVar = new EmailTemplate();
$templateVar->setId(template_id);
$mail->setTemplate($templateVar);

Use the following format to write your own email body.

$mail = new Mail();
$mail->setContent("your_html_content");
$mail->setMailFormat("html");

To specify plain text as the value for the setContent() method, you have to set text as the value for the setMailFormat() method.

Here is a sample code of send mail using email template for your reference.

<?php

use com\zoho\crm\api\sendmail\SendMailOperations;
use com\zoho\crm\api\sendmail\Mail;
use com\zoho\crm\api\emailtemplates\EmailTemplate;
use com\zoho\crm\api\sendmail\BodyWrapper;
use com\zoho\crm\api\sendmail\UserAddress;
//use com\zoho\crm\api\inventorytemplates\InventoryTemplate;

require_once "vendor/autoload.php";

class SendMail
{
    public static function initialize()
    {
 // add initialisation code
 // refer to the previous post for details and examples 
   }

    public static function sendMail1(string $recordId, string $moduleAPIName)
    {
        $sendMailOperations = new SendMailOperations();
        $mail = new Mail();
        $from = new UserAddress();
        $from->setUserName("Patricia Boyle");
        $from->setEmail("patricia.boyle@zylker.com");
        $mail->setFrom($from);
        $to = new UserAddress();
        $to->setUserName("Carissa Kidman");
        $to->setEmail("carissa-kidman@yahoo.com");
        $mail->setTo([$to]);
        $mail->setSubject("Mail subject");

         //use this for customized email body
        //$mail->setContent("Hello! Thank you for shopping with us!");
        //$mail->setMailFormat("text");

         //use this for inventory template
        //$template = new InventoryTemplate();
        //$template->setId("55459741230768");
        //$mail->setTemplate($template);

        $template = new EmailTemplate();
        $template->setId("55459741230058");
        $mail->setTemplate($template);
        $mail->setConsentEmail(true);
        $wrapper = new BodyWrapper();
        $wrapper->setData([$mail]);
        $response = $sendMailOperations->sendMail($recordId, $moduleAPIName, $wrapper);
 //Add your code to handle the response received in $response
 // For more details, see here.
    }
}

SendMail::initialize();
$recordId = "5545974000002935001";
$moduleAPIName = "Contacts";
SendMail::sendMail1($recordId, $moduleAPIName);
?>

We hope you found this post useful and engaging! 

If you have any queries, feel free to drop them in the comments section below or reach out to us directly at support@zohocrm.com. We eagerly await your thoughts and feedback on this!

Keep an eye out for future posts packed with similar content!

Cheers!

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                                                                                                          • Free webinar—Redefining workforce security with Zoho Vault: Passwords, passkeys, and multi-factor authentication

                                                                                                            Hi everyone! Did you know that in Q2 alone, 94 million data records were leaked globally? Behind every breach is a combination of poor password habits, phishing attacks, privilege misuse, and simple human error. The fallout—including reputational damage,
                                                                                                          • Zoho Sign product updates - Q3 2025

                                                                                                            Hello everyone! Q3 was all about AI. Here's the list of features and enhancements that have gone live, along with a list of what we have in pipeline for the last quarter: AI-powered agreement management Sending documents and authenticating recipients
                                                                                                          • Zoho sites header

                                                                                                            Good day, Im stuck with this situation. I choose a template for my website creation. I have tweaked every instance of the visual editor, regarding the header, I have created created customize fonts presets... I have followed every single step. and my
                                                                                                          • Zoho Books Sandbox environment

                                                                                                            Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
                                                                                                          • Quick Create needs Client Script support

                                                                                                            As per the title. We need client scripts to apply at a Quick Create level. We enforce logic on the form to ensure data quality, automate field values, etc. However, all this is lost when a user attempts a "Quick Create". It is disappointing because, from
                                                                                                          • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                                                                                            Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
                                                                                                          • DNS set up

                                                                                                            I want to create an email with my company domain. When I tried to add new record with cloudflare it didn't work. The DNS record can't be manually added. I followed the instruction but still can't add it. Could you help?
                                                                                                          • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

                                                                                                            The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks
                                                                                                          • General suggestions

                                                                                                            Hello, I've picked this forum as it is at the top of the list! :) First suggestion: A general forum for issues and comments that are not specific to a particular Zoho application. Second suggestion: Put a link on the home page to "Zoho Identity Access Manager" The first suggestion came about because I didn't know where to post the second! ;) Regards Mark
                                                                                                          • Can't upload attachments.

                                                                                                            I can't upload attachment in Zoho Mail.
                                                                                                          • Need Guidance on SPF Flattening for Zoho Mail Configuration

                                                                                                            Hi everyone, I'm hoping to get some advice on optimizing my SPF record for a Zoho Mail setup. I use Zoho Mail along with several other Zoho services, and as a result, my current SPF record has grown to include multiple include mechanisms. My Cloudflare
                                                                                                          • How use

                                                                                                            Good morning sir I tried Zoho Mail
                                                                                                          • Zoho Mail Desktop App Not Loading + Can’t Manage Multiple Accounts

                                                                                                            Hi everyone, I’ve been having ongoing issues with the Zoho Mail desktop app for the past few weeks. The app starts to load but gives up midway and never actually opens — there’s no error message, it just stops loading. The main reason I use the desktop
                                                                                                          • Error when sending emails from Zoho

                                                                                                            Hello, When trying to send an email from Zoho CRM I keep getting the below error: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the user credentials were incorrect. Any support on this will be much appreciated. Thanks,
                                                                                                          • Zoho Tables is now live in Australia & New Zealand!

                                                                                                            Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
                                                                                                          • Not all emails from outlook365 migrated to my new zoho account

                                                                                                            I recently setup a new email address hosted by zoho. I migrated all my folders and email from my Outlook365 account to my new zoho account, but not all my emails migrated. Looks like only the past 12 months, or so, made the move. How do I get the rest
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