Law Firms: Creating Amazing Appointment Scheduling Sites

Law Firms: Creating Amazing Appointment Scheduling Sites

For law firms, the quality of service is something that cannot be shown to others unless they experience it.

Sure, there are metrics that show how you fare when compared to your competition, but then, it only communicates little with respect to quality.

The usual route which firms in law took are advertisements, to which the internet has opened alternatives in today’s digital age like websites and appointment scheduling sites.

A great online presence can help you communicate with your customers in a much more powerful way than before. It brings confidence, trust and the expectation of great quality in service to the minds of the customer.



In this scenario, we will be focusing on how to create an amazing appointment scheduling site so that you can make the best of it to showcase your business.


Do you really need an attractive appointment scheduling site for your company?

When running a firm, it is important to present yourself in the best possible way so that not only do you keep your current customers impressed but also help turn those potential customers into new ones.

An attractive web platform is critical for growth in law firms today. This experience also gives the client a sense of confidence and quality in today's internet-centric world when it comes to appearance.

Thus, it is really essential that you carefully plan your appointment scheduling site so that you can give your customers a fantastic online appearance that can help you attract more customers over time.


Certain rules and guidelines need to be followed while doing this. But why?

Every sector follows a defined design language. If you take a community of organizations in the same industry you will find that there will be certain differences in the way they have their websites designed.

This is because the design language plays an essential role in communicating the ideals of a company in an innovative way. Carpenters, for example, utilize a lot of brown on their websites because, you know, it is mostly the color of wood.

Similarly, on our websites we need to use a certain mix of colors. In reality, this is what the consumers want on your websites to see, because this is what indicates you know what you are doing.

A well-designed web page would, in fact, prove that you have taken the initiative to create such an image that your customers would certainly like. Be it Dental Clinics, Yoga Centers, Cleaning Services or any other industry for that matter, having an attractive and good-looking appointment scheduling website can only work wonders for your business.

This guide gives an overview of what you need to know when designing your scheduling appointment page in your industry. If you need an in-depth guide covering every step of the process, we have a guide made for that very purpose.


All right, so, how should you go about making an appointment scheduling site?



Everything the customer needs to do before scheduling an appointment with your firm needs to be included in your appointment scheduling site. This will include all the information they need to know, and will make them book a time slot comfortably and with more information.

The architecture and style of the appointment scheduling site should not differ too much from your website, simply because it will not help form a single visual theme for your company’s online presence.

There should not be much going on in the background image of your appointment scheduling site since it brings too many elements into your appointment scheduling site. It ends in your appointment scheduling site getting so cluttered and forcing your clients to spend effort into what can be an otherwise simple and intuitive process of scheduling an appointment.

After developing the website from top to bottom, we would suggest that you trial a booking so you can find the finer details on the appointment scheduling site that might not be relevant. Doing all these will certainly result in a much better experience for your clients.


The best place to start is your background image.

We would recommend that you look at other firms' websites on the internet before we get on with that. You will also see some similarities between these websites especially when it comes to the themes used.

One thing you are sure to note is that they would all use a selection of colors on a consistent basis. It is something that is essential to creating an attractive appointment scheduling site for your clients.

Sometimes photos from your company can help to bring some transparency to your customers. And if you have some photos from your establishment that can be used on your appointment scheduling site, it is going to be really good.

If you do not have anything like that, you can get some from websites like Unsplash as well. More information about how to get context images for you can be found on the guide we mentioned earlier.

The color scheme that you will use also affects your background image. The color scheme will be available on your company website.

Just look at your website and address this question with a selection of colors:
  1. Which colors are the most used on your establishment 's website? 
If you have at least two colors on your website, this is the color scheme we would suggest to move ahead with on your background picture. When searching for background pictures you should bear these colors in mind, so that you can give priority to those who have these on them.

This would mean that both the website and the appointment scheduling site are treated similarly and that should seem very seamless when customers switch from the website to the appointment scheduling site.

Also be sure that the picture you are using on your screen does not have so many objects or features on it, as that will make it difficult to read the text that will show on top of it.


What about the other things on your site, then?

Remember the color scheme which we have on your website? That is the exact one we will be using to apply colors to our page as well.

Now that we have finished designing our background image, we mainly have four areas where you will need to apply colors to your appointment scheduling site: Background Color, Text Color, Color button and Text Color button.

When adding color to each area, make sure that the color you add blends well with the background area behind it. You can also facilitate effective visibility of both the elements and background in this way.

It refers in particular to the website text and is of great importance since it can contain details that customers need to know when they book a time slot on the web. You can try various colors for your text from your paint scheme, and pick the one that is more visible on your website.

If you do not find a color like that, you can always go white, as white is a neutral color and can go with any mix. Keeping in mind the same suggestion, try out various versions of the website and pick one that you think is the strongest.


The text on your site is probably the most powerful part.

The text above the buttons is the place to post a few punchy one-liners. You may also use the same area to remind consumers of something they would need to know before booking the time slots.

Keep in mind you can count on them to read it before they move over the buttons because the text is above the buttons. If you think the room available for the text is not enough, you may also change the background and add a limited amount of detail with other graphic editing tools.

On every edit you make when creating your appointment scheduling site, we highly recommend that you check your edit by clicking on the Go To button at the very end of the Workspace settings and reviewing the live preview of your reservation page. This way, while you start modifying and updating the different sections of the appointment scheduling site, you can tweak the templates.


Is that everything that you need to do? Not quite!

After your work is done, get opinions from others by showing them your page. Often, we get carried away with our design that sometimes we can add certain elements that are unnecessary or irrelevant to our product.

It is also vital that you receive feedback from people you trust, such as colleagues, family members or friends, who are able to evaluate your work and have recommendations that may or may not improve your booking.

Once you have your appointment scheduling site rolled out, get feedback from your customers and ask them to suggest any improvements that might be made from their perspective. This act not only provides you knowledge that you can use to develop your firm, but it also lets consumers feel comfortable when they ask for their input, as it makes them believe you care about the quality of your product.

This will only be a long-term value for you, as it will also help build customer loyalty towards your facility and services.


We hope you will find this guide helpful. Please share this with anyone you may think will benefit from this tutorial. Once again let us know about any questions you may have via the comments section below.


Image Credits:

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • CRM

                                                                                                                Is anyone else experiencing this issue? Our company is not moving out of using Gmail's web app. It just has more features and is a better email program than Zoho Mail. Gmail has an extension (Zoho CRM for Gmail) that we're using but we've found some serious
                                                                                                              • ZOHO add-in issue

                                                                                                                I cannot connect ZOHO from my Outlook. I am getting this error.
                                                                                                              • Syncing with Google calendar, Tasks and Events

                                                                                                                Is it possible to sync Zoho CRM calendar, task and events with Google Calendar's tasks and events. With the increasing adoption by many major tool suppliers to sync seamlessly with Google's offerings (for instance I use the excellent Any.do task planning
                                                                                                              • How can i view "Child" Accounts?

                                                                                                                It can be very useful in our field of business to know the parent-child account relationship. However, there seems to be a shortcoming in the parent account view: no child account list. How can we view the child accounts per each account?
                                                                                                              • Ability to assign Invoice Ownership through Deluge in FSM

                                                                                                                Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This
                                                                                                              • Easily perform calculations using dates with the new DATEDIF function

                                                                                                                Hey Zoho Writer users! We've enhanced Zoho Writer's formula capabilities with the new DATEDIF function. This allows you to calculate the difference between dates in days, months, and years. Function syntax: =DATEDIF(start_date, end_date, unit) Inputs:
                                                                                                              • Adding Comments Using Workflows - How to Change User Attributed

                                                                                                                We have worklflows in Desk where a comment is added to a ticket based on certain criteria. It seems that the comment added is always attributed to the user who last edited the workflow. This does not make sense for us because: - It's misleading to other
                                                                                                              • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

                                                                                                                Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
                                                                                                              • Conect chat of salesiq with zoho cliq

                                                                                                                Is there any way to answer from zoho cliq  the chat of salesiq initiated by customers?
                                                                                                              • Les dernières avancées en saisie de données et collaboration

                                                                                                                Après une année dédiée à la recherche et au développement, notre équipe est prête à dévoiler des améliorations majeures pour Zoho Sheet. Ces nouveautés seront lancées par étapes afin d’en assurer une prise en main optimale. Nous commençons avec des fonctionnalités
                                                                                                              • Deluge Learning Series – Client functions in Deluge | January 2026

                                                                                                                We’re excited to kick-start the first session of the 2026 Deluge Learning Series (DLS) with Client functions in Deluge. For those who are new to DLS, here’s a quick overview of what the series is all about: The Deluge Learning Series takes place on the
                                                                                                              • Rich Text For Notes in Zoho CRM

                                                                                                                Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using
                                                                                                              • Implement Meeting Polls in Zoho Bookings

                                                                                                                Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability
                                                                                                              • Zoho Bookings and Survey Integration through Flow

                                                                                                                I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be
                                                                                                              • Service Account Admin for API Calls and System Actions

                                                                                                                Hello, I would like to request the addition of a Service Account Admin option in Zoho product. This feature would allow API calls and system actions to be performed on behalf of the system, rather than an active user. Current Issue: At present, API calls
                                                                                                              • How to apply customized Zoho Crm Home Page to all users?

                                                                                                                I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has
                                                                                                              • Please can the open tasks be shown in each customer account at the top.

                                                                                                                Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
                                                                                                              • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

                                                                                                                Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
                                                                                                              • Send Whatsapp with API including custom placeholders

                                                                                                                Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number
                                                                                                              • Configurable Zoho Cliq Notifications for Zoho People Alerts

                                                                                                                Hello Zoho People Product Team, Greetings and hope you are doing well. We would like to request an enhancement to Zoho People notifications, enabling a native delivery via Zoho Cliq with admin-level control, similar to the notification settings available
                                                                                                              • Add Israel & Jewish Holidays to Zoho People Holidays Gallery

                                                                                                                Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same
                                                                                                              • Keep Zoho People Feature Requests in the Zoho People Forum

                                                                                                                Hello Zoho People Product Team, Greetings. We would like to submit a feature request regarding the handling of feature requests themselves, specifically for Zoho People. Issue: Feature Requests Being Moved to Zoho One Zoho People feature requests are
                                                                                                              • ZO25: The refreshed, more unified, and intelligent OS for business

                                                                                                                Hello all, Greetings from Zoho One! 2025 has been a remarkable year, packed with new features that will take your Zoho One experience to the next level! From sleek, customizable dashboards to an all-new action panel for instant task management, we’ve
                                                                                                              • Introducing Multi-Asset Support in Work Orders, Estimates, and Service Appointments

                                                                                                                We’re excited to announce a highly requested enhancement in Zoho FSM — you can now associate multiple assets with Work Orders, Estimates, and Service Appointments. This update brings more clarity, flexibility, and control to your field service operations,
                                                                                                              • [Product Update] Locations module migration in Zoho Books integration with Zoho Analytics

                                                                                                                Dear Customers, As Zoho Books are starting to support an advance version of the Branches/Warehouses module called the Locations module, users who choose to migrate to the Locations module in Zoho Books will also be migrated in Zoho Analytics-Zoho Books
                                                                                                              • Introducing Schedules for smarter availability management

                                                                                                                Greetings from the Zoho Bookings team! We’re excited to introduce Schedules, a powerful enhancement to manage availability across your workspace. Schedules are reusable working-hour templates that help you define and maintain consistent availability across
                                                                                                              • Why Zoho Contracts Prefers Structured Approvals Over Ad-hoc Approvals

                                                                                                                Approvals are one of the most important stages in a contract’s lifecycle. They determine whether a contract moves forward, gets revised, or needs further discussion. The approval process also defines accountability within the organization. Zoho Contracts
                                                                                                              • Whatsapp Connection Status still "Pending" after migration

                                                                                                                Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
                                                                                                              • Kaizen #226: Using ZRC in Client Script

                                                                                                                Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
                                                                                                              • How to Filter timewise question to check uploaded one month or two months before in these community question ?

                                                                                                                i want to find the question that is asked some month or before any particular year, so how can i filter it ?
                                                                                                              • Proposal for Creating a Unique "Address" Entity in Zoho FSM

                                                                                                                The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides
                                                                                                              • Workflow Down/Bug

                                                                                                                We have a workflow that sends an email to one of our internal departments 10 minutes after a record is created in a custom module. The workflow actually works correctly. However, we have now noticed that on January 8, between 3:55 p.m. and 4:33 p.m.,
                                                                                                              • Service Locations: Designed for Shared Sites and Changing Customers

                                                                                                                Managing service addresses sounds simple—until it isn’t. Large facilities, shared sites, and frequently changing customers can quickly turn address management into an operational bottleneck. This is where Service Locations deliver clarity and control.
                                                                                                              • Can I re-send the Customer Satisfaction Survey after a ticket closure?

                                                                                                                Hello, Some customers does not answer the survey right after closure, is it possible to re-send after a few days or weeks? Best Regards!
                                                                                                              • Account blocked

                                                                                                                Yesterday I got my Zeptomail account blocked due to too many hard bounces. My account is used exclusively for sending transactional emails (eg. your order has been shipped, a form has been filled, etc) and the sudden blocking impacted hundreds of websites
                                                                                                              • Filter contacts based on selected category in Zoho Desk ticket

                                                                                                                Hello community, I’m setting up the Tickets module in Zoho Desk and I need help implementing the following: When a category is selected in a ticket, I want the Contact field to be filtered so that it only displays contacts that are related to that category.
                                                                                                              • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

                                                                                                                Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
                                                                                                              • Assign Income to Project Without Invoice

                                                                                                                Hello, Fairly new user here so apologies if there is a really obvious solution here that I am just missing... I have hundreds of small deposits into a bank account that I want to assign to a project but do not want to have to create an invoice every time
                                                                                                              • Tracking Non-Inventory Items

                                                                                                                We have several business locations and currently use zoho inventory to track retail items (sales and purchase orders). We were hoping to use zoho inventory to track our non-inventory items as well (toilet paper, paper towels, etc). I understand that we
                                                                                                              • Profile Page View Customization

                                                                                                                I need to change the fields, sections from the profile view of an emplyoyee.
                                                                                                              • Next Page