Law Firms: Creating Amazing Appointment Scheduling Sites

Law Firms: Creating Amazing Appointment Scheduling Sites

For law firms, the quality of service is something that cannot be shown to others unless they experience it.

Sure, there are metrics that show how you fare when compared to your competition, but then, it only communicates little with respect to quality.

The usual route which firms in law took are advertisements, to which the internet has opened alternatives in today’s digital age like websites and appointment scheduling sites.

A great online presence can help you communicate with your customers in a much more powerful way than before. It brings confidence, trust and the expectation of great quality in service to the minds of the customer.



In this scenario, we will be focusing on how to create an amazing appointment scheduling site so that you can make the best of it to showcase your business.


Do you really need an attractive appointment scheduling site for your company?

When running a firm, it is important to present yourself in the best possible way so that not only do you keep your current customers impressed but also help turn those potential customers into new ones.

An attractive web platform is critical for growth in law firms today. This experience also gives the client a sense of confidence and quality in today's internet-centric world when it comes to appearance.

Thus, it is really essential that you carefully plan your appointment scheduling site so that you can give your customers a fantastic online appearance that can help you attract more customers over time.


Certain rules and guidelines need to be followed while doing this. But why?

Every sector follows a defined design language. If you take a community of organizations in the same industry you will find that there will be certain differences in the way they have their websites designed.

This is because the design language plays an essential role in communicating the ideals of a company in an innovative way. Carpenters, for example, utilize a lot of brown on their websites because, you know, it is mostly the color of wood.

Similarly, on our websites we need to use a certain mix of colors. In reality, this is what the consumers want on your websites to see, because this is what indicates you know what you are doing.

A well-designed web page would, in fact, prove that you have taken the initiative to create such an image that your customers would certainly like. Be it Dental Clinics, Yoga Centers, Cleaning Services or any other industry for that matter, having an attractive and good-looking appointment scheduling website can only work wonders for your business.

This guide gives an overview of what you need to know when designing your scheduling appointment page in your industry. If you need an in-depth guide covering every step of the process, we have a guide made for that very purpose.


All right, so, how should you go about making an appointment scheduling site?



Everything the customer needs to do before scheduling an appointment with your firm needs to be included in your appointment scheduling site. This will include all the information they need to know, and will make them book a time slot comfortably and with more information.

The architecture and style of the appointment scheduling site should not differ too much from your website, simply because it will not help form a single visual theme for your company’s online presence.

There should not be much going on in the background image of your appointment scheduling site since it brings too many elements into your appointment scheduling site. It ends in your appointment scheduling site getting so cluttered and forcing your clients to spend effort into what can be an otherwise simple and intuitive process of scheduling an appointment.

After developing the website from top to bottom, we would suggest that you trial a booking so you can find the finer details on the appointment scheduling site that might not be relevant. Doing all these will certainly result in a much better experience for your clients.


The best place to start is your background image.

We would recommend that you look at other firms' websites on the internet before we get on with that. You will also see some similarities between these websites especially when it comes to the themes used.

One thing you are sure to note is that they would all use a selection of colors on a consistent basis. It is something that is essential to creating an attractive appointment scheduling site for your clients.

Sometimes photos from your company can help to bring some transparency to your customers. And if you have some photos from your establishment that can be used on your appointment scheduling site, it is going to be really good.

If you do not have anything like that, you can get some from websites like Unsplash as well. More information about how to get context images for you can be found on the guide we mentioned earlier.

The color scheme that you will use also affects your background image. The color scheme will be available on your company website.

Just look at your website and address this question with a selection of colors:
  1. Which colors are the most used on your establishment 's website? 
If you have at least two colors on your website, this is the color scheme we would suggest to move ahead with on your background picture. When searching for background pictures you should bear these colors in mind, so that you can give priority to those who have these on them.

This would mean that both the website and the appointment scheduling site are treated similarly and that should seem very seamless when customers switch from the website to the appointment scheduling site.

Also be sure that the picture you are using on your screen does not have so many objects or features on it, as that will make it difficult to read the text that will show on top of it.


What about the other things on your site, then?

Remember the color scheme which we have on your website? That is the exact one we will be using to apply colors to our page as well.

Now that we have finished designing our background image, we mainly have four areas where you will need to apply colors to your appointment scheduling site: Background Color, Text Color, Color button and Text Color button.

When adding color to each area, make sure that the color you add blends well with the background area behind it. You can also facilitate effective visibility of both the elements and background in this way.

It refers in particular to the website text and is of great importance since it can contain details that customers need to know when they book a time slot on the web. You can try various colors for your text from your paint scheme, and pick the one that is more visible on your website.

If you do not find a color like that, you can always go white, as white is a neutral color and can go with any mix. Keeping in mind the same suggestion, try out various versions of the website and pick one that you think is the strongest.


The text on your site is probably the most powerful part.

The text above the buttons is the place to post a few punchy one-liners. You may also use the same area to remind consumers of something they would need to know before booking the time slots.

Keep in mind you can count on them to read it before they move over the buttons because the text is above the buttons. If you think the room available for the text is not enough, you may also change the background and add a limited amount of detail with other graphic editing tools.

On every edit you make when creating your appointment scheduling site, we highly recommend that you check your edit by clicking on the Go To button at the very end of the Workspace settings and reviewing the live preview of your reservation page. This way, while you start modifying and updating the different sections of the appointment scheduling site, you can tweak the templates.


Is that everything that you need to do? Not quite!

After your work is done, get opinions from others by showing them your page. Often, we get carried away with our design that sometimes we can add certain elements that are unnecessary or irrelevant to our product.

It is also vital that you receive feedback from people you trust, such as colleagues, family members or friends, who are able to evaluate your work and have recommendations that may or may not improve your booking.

Once you have your appointment scheduling site rolled out, get feedback from your customers and ask them to suggest any improvements that might be made from their perspective. This act not only provides you knowledge that you can use to develop your firm, but it also lets consumers feel comfortable when they ask for their input, as it makes them believe you care about the quality of your product.

This will only be a long-term value for you, as it will also help build customer loyalty towards your facility and services.


We hope you will find this guide helpful. Please share this with anyone you may think will benefit from this tutorial. Once again let us know about any questions you may have via the comments section below.


Image Credits:

    Access your files securely from anywhere








                            Zoho Developer Community



                                Bootcamp
                                Community
                                Pricing
                                Webinars
                                What's New
                                Integrations
                                Contact Support
                                Contact Sales
                                  Zoho Survey Resources
                                    Features
                                    Survey Templates
                                    Integrations
                                    Community
                                    iOS Mobile Surveys
                                    Pricing
                                    Android Mobile Surveys
                                    Insurvey Blogs
                                    Insight Blogs
                                    Tips & Tricks





                                                Latest Feature Updates

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts




                                                      Zoho SalesIQ Resources


                                                            Manage your brands on social media
                                                            Access Zoho Social

                                                              Zoho Pagesense Resources


                                                                  Zoho TeamInbox Resources

                                                                    Zoho DataPrep Resources


                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Assign Income to Project Without Invoice

                                                                                                                Hello, Fairly new user here so apologies if there is a really obvious solution here that I am just missing... I have hundreds of small deposits into a bank account that I want to assign to a project but do not want to have to create an invoice every time

                                                                                                              • Tracking Non-Inventory Items

                                                                                                                We have several business locations and currently use zoho inventory to track retail items (sales and purchase orders). We were hoping to use zoho inventory to track our non-inventory items as well (toilet paper, paper towels, etc). I understand that we

                                                                                                              • Profile Page View Customization

                                                                                                                I need to change the fields, sections from the profile view of an emplyoyee.

                                                                                                              • Zoho Desk Android app update: Filter, Sort and Saved filters Enhancements

                                                                                                                Hello everyone! We are excited to introduce the below features on the Android version Zoho Desk mobile app: 1. Filter & Sort support has been introduced for the Contacts and Accounts modules. 2. Sort options is now available in Custom Modules as well.

                                                                                                              • Accessing shared mailboxes through Trident (Windows)

                                                                                                                Hi, I have a created a couple of shared mailboxes. The mailboxes are showing up on the browser based Zoho workplace, but I cannot seem to figure out how to access my shared inboxes through Trident (Windows). Am I missing something or is this feature not

                                                                                                              • Feature Request: Ability to set Default Custom Filters and apply them via URL/Deluge

                                                                                                                I've discovered a significant gap in how Zoho Creator handles Custom Filters for reports, and I'm hoping the Zoho team can address this in a future update. This limitation has been raised before and continues to be requested, but remains unresolved. The

                                                                                                              • Closing the Loop: Why Lookup Asymmetry is Harming Data Integrity in Creator

                                                                                                                TL;DR: Lookup fields allow users to add new related records inline via the "+" icon, but there's no equivalent ability to edit an existing related record without navigating away and losing form context. Adding a native "Edit" icon—with automatic User

                                                                                                              • filtering lookup field options based on information in another module.

                                                                                                                In our CRM system. We have the standard Accounts and Deals modules. We would like to introduce the ability to classify Accounts by Sector. Our desired functionality is to have a global list of all sectors that an Account can select, with the ability to

                                                                                                              • Service op locatie organiseren met Zoho FSM: waar lopen organisaties tegenaan?

                                                                                                                Bij organisaties met service teams op locatie merken we vaak dat de complexiteit niet zozeer in de planning zelf zit, maar in wat er rond die planning gebeurt. Denk aan opvolging na interventies, consistente servicerapporten, en het bijhouden van installaties

                                                                                                              • Introducing Assemblies and Kits in Zoho Inventory

                                                                                                                Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces the

                                                                                                              • Does the ability exist to make tax on the customer profile mandatory?

                                                                                                                I am reaching out to inquire about the possibility of making the "Customer Tax" field mandatory when creating a new customer in Zoho. We want to ensure that all customers have their tax information recorded to maintain compliance with our internal processes.

                                                                                                              • email association with CRM

                                                                                                                Why is it 2024 (almost 2025) and Zoho has not figured out how to integrate email with CRM? It is so inconsistent at associating emails within CRM. I am an attorney. I have clients and work with other attorneys. Attorney John Doe is associated with multiple

                                                                                                              • Fix the speed

                                                                                                                It takes ages to load on every step even though my dataset is quite small.

                                                                                                              • Credit Note for Shipped and Fatoora pushed invoices

                                                                                                                We have shipped a Sales Order and created an Invoice. The Invoice is also pushed to Fatoora Now we need to create a credit note for the invoice When we try it, it says we need to create a Sales Return in the Zoho Books, we have already created a Sales

                                                                                                              • FSM - Timesheet entires for Internal Work

                                                                                                                Hi FSM Team, Several of my clients have asked how they can manage internal timesheets within Zoho FSM. Since their technicians already spend most of their day working in FSM, it would be ideal if they could log all working hours directly in the FSM app.

                                                                                                              • Add a way of clearing fields values in Flow actions

                                                                                                                It would be great if there was an option to set a field as Null when creating flows. I had an instance today where I just wanted to clear a long integer field in the CRM based on an action in Projects but I had to write a custom function. It would be

                                                                                                              • Role Management

                                                                                                                I am creating an analytics dashboard for a company that will be utilized by its various departments such as Finance, Marketing, and HR. My goal is to design the dashboard with separate tabs for each department. Additionally, I plan to implement role-based

                                                                                                              • Highlight a candidate who is "off limits"

                                                                                                                Hello: Is there a way to highlight a candidate who is "off limits"?  I would like to have the ability to make certain candidate and / or Client records highlighted in RED or something like that.   This would be used for example when we may have placed a candidate somewhere and we want everyone in our company to quickly and easily see that they are off limits.  The same would apply when we want to put a client or former client off limits so no one recruits out of there. How can this be done? Cheers,

                                                                                                              • Announcing new features in Trident for Windows (v.1.37.5.0)

                                                                                                                Hello Community! Trident for Windows just received a major update, with a range of capabilities that strengthen email security and enhance communication. This update focuses on making your mailbox safer and your overall email experience more reliable.

                                                                                                              • Early Payment Discount customize Text

                                                                                                                Hi, I’m currently using Zoho Books and am trying to customize the standard “Early Payment Discount” message that appears in the PDF invoice template. I’ve reviewed the documentation here: https://www.zoho.com/books/help/invoice/early-payment-discount.html

                                                                                                              • Deprecation of SMS-based multi-factor authentication (MFA) mode

                                                                                                                Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer

                                                                                                              • Zoho Sheet - Desktop App or Offline

                                                                                                                Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.

                                                                                                              • DKIM Now Mandatory - Changes to Zoho Forms Email Policies

                                                                                                                Hello Zoho Forms Users, This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Forms account. This year, we are doubling down on our commitment to deliver a secure, seamless, and empowering

                                                                                                              • Call description in notes

                                                                                                                When completing a call, we type in the result of the call in the description. However, that does not show up under the notes history on the contact. We want to be able to see all the calls that have taken place for a contact wihtout having to go into

                                                                                                              • Email Address for Contact not Populating

                                                                                                                When I click "Send Mail" from a Contact's page, their email address does not auto populate the "To" field. How do I make this happen?

                                                                                                              • New in CRM: Dynamic filters for lookup fields

                                                                                                                Last modified on Oct 28, 2024: This feature was initially available only through Early Access upon request. It is now available to all users across all data centers, except for the IN DC. Users in the IN DC can temporarily request access using this form

                                                                                                              • Why hybrid project management might be the best fit for you?

                                                                                                                Project management techniques are designed to equip teams with proven methods for easy and efficient project execution. While management teams may have apprehensions about adopting the hybrid method of project management, we’ve compiled the top reasons

                                                                                                              • Allow all Company Users to view all projects, but only owner/admins can change projects

                                                                                                                I was wondering if there was a permission setting I could adjust to allow all our company users to see all projects created. Then, only the project owners and admins with the change permission. Thanks

                                                                                                              • Fail to send Email by deluge

                                                                                                                Hi， today I gonna update some email include details in deluge, while this msg pops up and restrict me to save but my rules has run for one year. can you tell me how to use one of our admin account or super admin account to send the email? I tried to update

                                                                                                              • Seeking help to be able to search on all custom functions that are defined

                                                                                                                Hello I have a lot of custom functions defined (around 200) and i would like to search some specific strings in the content of those. Is there a way to accomplish that? If not, is there a way to download all existing custom functions in some files locally

                                                                                                              • Totals for Sales Tax Report

                                                                                                                On the sales tax report, the column totals aren't shown for any column other than Total Tax. I can't think of a good reason that they shouldn't be included for the other columns, as well. It would help me with my returns, for sure. It seems ludicrous

                                                                                                              • Add Bulk Section / Grid Layout Duplicate Feature in Zoho Forms Builder

                                                                                                                Currently in Zoho Forms, users can only duplicate individual fields. There is no option to duplicate an entire section or two-column/grid layout with all internal fields. This becomes inefficient when building structured forms such as Family Details,

                                                                                                              • Leistungsdatum in Rechnungen (Zoho Books)

                                                                                                                Hallo, ist es irgendwie möglich den Leistungszeitraum in der Rechnung aufzuführen? Beste Grüße Aleks

                                                                                                              • Zoho Trident Windows - Streams Not Visible

                                                                                                                Namaste We’re having an issue with Streams not being visible in Trident (Windows), which is important for us as we share many emails internally. It appears that the feature to show Streams above the Inbox folder, as seen in the default mailbox view, is

                                                                                                              • Sales IQ Chat Widget is Only Displaying Last Name

                                                                                                                Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!

                                                                                                              • Shopify - Item sync from Zoho Inventory

                                                                                                                Hi team, We’ve connected Shopify with Zoho Inventory. We want that when an item is created in Zoho Inventory, it must create a product in Shopify. But currently, new items created in Zoho Inventory are not getting created in Shopify even after clicking

                                                                                                              • Bulk upload image option in Zoho Commerce

                                                                                                                I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter

                                                                                                              • Is it possible to setup bin locations WITHOUT mandating batch tracking?

                                                                                                                Hi fellow zoho users, I'm wondering if anyone else has a similar issue to me? I only have some products batch tracked (items with shelf life expiry dates) but I am trying to setup bin locations for my entire inventory so we can do stock counting easier.

                                                                                                              • Kill zoho meeting

                                                                                                                Saying the quiet part out loud. Can zoho please just give up on the idea that they can make a meeting platform and just make our workplace licenses cheaper when you remove it so people can switch to zoom or teams. Tired of the excuses, you guys cant make

                                                                                                              • Utilisation de Zoho en conformité avec l’article 286 du Code général des impôts (CGI)

                                                                                                                Cher(e) client(e), Conformément à l’article 286 du Code général des impôts (CGI) impose aux entreprises assujetties à la TVA d’utiliser des systèmes de caisse ou de gestion commerciale certifiés lorsqu’elles enregistrent des ventes à des particuliers.

                                                                                                              • Next Page