Mobile App push alerts repeating when no new message exists
I have been getting hammered with push alerts for 2 tickets today when no new replies have been sent (by the end user)
It started earlier today with one ticket, I got a push alert about every 30 minutes or so.
Now that one has stopped and another one is hitting every 1 to 5 minutes. As I am typing this, I got 2 push alerts within 10 seconds for the same ticket, and no new messages (for any tickets at all) have been received for hours
Get Started. Write Away!
It started earlier today with one ticket, I got a push alert about every 30 minutes or so.
Now that one has stopped and another one is hitting every 1 to 5 minutes. As I am typing this, I got 2 push alerts within 10 seconds for the same ticket, and no new messages (for any tickets at all) have been received for hours
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