Optimiser le dossier d'équipe au sein de Work Drive - 1ère partie
Au cours du dernier article, nous avons découvert l'une des fonctions les plus utilisées et les plus recherchées de Zoho Work Drive, le dossier d'équipe.
Dans cet article, nous allons explorer les différentes particularités d'un dossier d'équipe.
Créer ou télécharger des fichiers et des dossiers
Étant donné que les dossiers d'équipe sont un espace partagé, tout fichier ou dossier que vous créez est automatiquement accessible à tous les membres de ce dossier d'équipe.
- Le panneau à gauche affiche par défaut tous les dossiers d'équipe dont vous faites partie.
- Sélectionnez le dossier d'équipe dans lequel vous souhaitez créer un nouveau fichier ou dossier.
- Cliquez sur le bouton + NOUVEAU dans le menu en haut.
- Pour créer un fichier - Sélectionnez le type de fichier que vous souhaitez créer à l'aide de la suite bureautique Zoho (document, feuille de calcul ou présentation).
- Pour créer un dossier - Sélectionnez Dossier dans le menu déroulant. Saisissez un nom et enregistrez.
- Vous pouvez également télécharger des fichiers ou des dossiers à partir de votre bureau ou un service de stockage cloud.
- Les services de stockage cloud concernés sont : Google Drive, Box, Dropbox, OneDrive et Evernote.
Bon à savoir
- Les nouveaux fichiers créés à l'aide de la suite bureautique Zoho dans un dossier d'équipe sont par défaut en "brouillon". Ils restent masqués aux autres membres du dossier d'équipe jusqu'à la sélection de l'option "Marquer comme prêt". Cette fonctionnalité vous donne le temps et la liberté de travailler sur vos premières versions sans que les autres puissent vous faire des commentaires avant que ces dernières ne soient terminées.
- Vous pouvez télécharger des fichiers aux formats .docx, .pptx, .xlsx, etc. et les visualiser dans Zoho WorkDrive. Pour modifier ces fichiers, vous devez les convertir au format de Zoho WorkDrive. La suite bureautique intégrée de Zoho vous aide à modifier des documents, des feuilles et des présentations en utilisant respectivement Writer, Sheet et Show.
Restaurer des fichiers et des dossiers
Seuls les membres disposant des droits d'administrateur et d'organisateur peuvent déplacer des fichiers et des dossiers vers la corbeille du dossier d'équipe correspondant.
La mise à la corbeille de fichiers et de dossiers partagés avec d'autres membres de l'équipe supprimera également ces fichiers et dossiers pour eux.
- Sélectionnez votre dossier d'équipe
- Cliquez sur la flèche déroulante à côté du nom de votre dossier d'équipe en haut.
- Sélectionnez corbeille dans la liste déroulante.
- Sélectionnez le fichier ou le dossier que vous souhaitez restaurer et cliquez sur l'icône de restauration en haut de la liste de la corbeille. Vous pouvez également passer la souris sur le fichier ou le dossier et cliquer sur l'icône de restauration pour le restaurer.
Bon à savoir
- Les Admins et les Organisateurs peuvent restaurer les fichiers et dossiers supprimés de la corbeille d'un Dossier d'équipe.
- Seuls les Admins peuvent supprimer des fichiers et des dossiers de la corbeille d'un Dossier d'équipe.
- Pour renforcer la sécurité des données, une fois que les éléments de la corbeille sont supprimés, ils sont déplacés temporairement vers les éléments supprimés dans la console d'administration.
Gérer les fichiers supprimés dans "Les dossiers d'équipe" et dans "Mes dossiers" des membres de votre équipe
L'onglet "Administration des données" de votre console d'administration vous permet de contrôler entièrement les données de votre équipe. À partir de cet onglet, vous pouvez :
- Trouver des fichiers dans les dossiers de l'équipe.
- Trouver des fichiers dans "Mes dossiers" des membres de votre équipe.
- Gérer les fichiers supprimés dans les dossiers de l'équipe et dans les dossiers personnels des membres de l'équipe.
Cela vous permet de prendre le contrôle des fichiers de l'équipe en cas de besoin, par exemple lorsqu'un appareil a été perdu ou qu'un compte a été compromis.
- Accédez à la console d'administration et sélectionnez "Administration des données".
- Passez à l'onglet "Gérer les éléments supprimés" et choisissez un dossier d'équipe pour trouver tous les fichiers supprimés dans ce dernier.
- Vous pouvez restaurer n'importe quel fichier dans les dossiers d'équipe ou dans les dossiers personnels des membres de l'équipe pendant une période de trois mois à partir du moment où il a été supprimé. Pour restaurer un fichier, sélectionnez le fichier ou le dossier en question et cliquez sur le bouton de restauration .
Restaurer dans les dossiers d'équipe
Restaurer dans les dossiers personnels
Bon à savoir
- Les éléments supprimés dans la console d'administration ne prennent pas d'espace de stockage.
- L'administration des données n'est disponible que dans l'édition Business de WorkDrive.
L'équipe Zoho France
Access your files securely from anywhere
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Kinjal Lodaya
Sticky Posts
Collaboration sans faille avec Zoho One
Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux . La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
'Statement of Accounts does not exist' error received, when creating PO using api in Zoho Inventory
Here is request json -- JSONString = { "date": "2019-09-24", "purchaseorder_number": "PO-6-1", "delivery_date": null, "delivery_org_address_id": 36221200000056XXX, "vendor_id": 362212000000564XXX, "attention": "Testing", "line_items": [{ "unit": "Pieces", "account_id": 36221200000003XXX, "quantity": 1, "item_id": 362212000000049XXX, "tax_type": "", "tax_name": "", "name": "One HD", "purchase_rate": 85, "tax_percentage": 0, "item_total": 85.00, "tax_id": "", "warehouse_id": 362212000000564XXX }] }Multiple clients in one project
Hi team, What is the possibility to have more than one client to be linked for one project in the Zoho Books? Our business model is to have a project, and this project have expenses/bills, as well, we issue invoices for this same project to several customers.I can receive but not send emails
Hello, I've been not able to send emails for almost a year now. I been using alternate email to do this. I want to know how to fix this so I can use my zoho account normally again.Support Bots and Automations in External Channels
Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channelsWorkdrive on Android - Gallery Photo Backups
Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. EmmaCan receive but not send messages in Zoho Mail
Hello! I was able to configure my email client successfully in that I can receive messages just fine. However, when I send messages out, they seem to go out fine (I don't receive any errors or anything), but the recipient does NOT receive those messages.Clients not receiving emails
I've been informed that my emails are not being received. Is there anything that I should look into to rectify this? Many thanks!Rendering PDF to view on page
My company upload lots of PDF files onto Zoho. But every time we open it, it downloads the file instead of viewing it on the web page. Does Zoho allow uploaded PDF files to be rendered to view on web page yet? I've been trying to use <embed> or <object> but it cannot be loaded. (similar thread: https://help.zoho.com/portal/community/topic/how-to-open-a-pdf-file-of-a-view-in-preview-mode)Dynamically Fetching Lookup Field Display Value
I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of theZoho Toolkit Email Signature Generator
I'm having real issues with the email signature generator with no matter where I host the photo, Zoho doesn't seem to show the photo on the link provided?Ability to Create New Items When Zoho Trident is Minimized via tray or taskbar icon
Allow users to create new items (emails, calendar events, tasks, etc.) directly from the system tray icon or by right clicking the task bar icon, even when the window is minimized or not actively running in the foreground. This enables quick access toI can not see Undeliverable emails from my Mass Email Leads activity in CRM
I am sending email templates and I can not see the Undeliverables? I only receive the "Out of Office" replies and any manual replies from the lead. Can you please let me know where the Undeliverable emails are sent so I can use the information to clean up the database?Select Zoho Contacts as Meeting Participants in Zoho Cliq
Hello Zoho Cliq Team, We hope you're doing well. We would like to request an enhancement to the meeting scheduling functionality in Zoho Cliq. Current Limitation: When scheduling a meeting in Zoho Cliq, participants can only be selected from: OrganizationAbility to Select External Users from Participants List When Scheduling Meetings
Hello Zoho Cliq Team, We hope you're doing well. We would like to request an enhancement to the meeting scheduling experience in Zoho Cliq. Current Limitation when scheduling a meeting in Zoho Cliq: External users can be selected from the list only underKaizen #212 - Map Dependency Fields in Zoho CRM using APIs
Hi Everyone!! Welcome back to another week of Kaizen series! Over the past few weeks, we have been addressing your questions and feedback shared through our Kaizen 200th feedback form. Thank you for your continued engagement and thoughtful queries. WeOutdated state in mexico
Hello Zoho team, the drop down to add the state for customers, when they introduce their state in mexico has a city named “Distrito Federal” that name changed many years ago to “ciudad de mexico”. could you please update this so my clients can find theIs anyone using Zoho Flow with airtable?
I need to build a flow that collects data from airtable and uses some of that data to create folders and files in google drive. I have fully function version of this in zapier and want to migrate to zoho. I am trying to perform a very basic fetch fromAI in Zoho Workplace: A Sneak Peek into What’s Coming!
Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the firstMeet Canvas' Grid component: Your easiest way to build responsive record templates
Visual design can be exciting—until you're knee-deep in the details. Whether it's aligning text boxes to prevent overlaps, fixing negative space, or simply making sure the right data stands out, just ironing out inconsistencies takes a lot of moving parts.Best way to share/download presentation files in Zoho without losing formatting?
Hello Zoho Community, I often work with PPT/PDF files in Zoho Docs and share them with colleagues. While PDFs usually give a direct download option, I’ve noticed that PPT/PPTX files sometimes only open in the viewer without a clear download link. Is thereWorkflow Failure - Notifications
Good afternoon, I have just experienced an error whereby a Workflow failed, for a reason currently unknown. The problem is that one of my users had to flag this manually (thankfully he's very thorough) and this otherwise would have flown under the radar.Introducing Bin Locations In Zoho Inventory
Hello users, We are excited to let you know that your wait for the Bin Locations feature has now come to an end! Yes, you heard us right! We are here to introduce the much-awaited Bin Locations now in Zoho Inventory. But before we dive into the featureError "Invalid client task found corresponding properties" only when triggered from workflow ?
Hi All, I am facing an error message I never encountered previously: Error in executing On Add - On Load script Error in executing thisapp.get_all_projects_api_call function. Line:(2) Error in executing thisapp.getAccessTokenFromRefreshToken function.How to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenFeature request - pin or flag note
Hi, It would be great if you could either pin or flag one or more notes so that they remain visible when there are a bunch of notes and some get hidden in the list. Sometimes you are looking for a particular name that gets lost in a bunch of less importantSchedule a Call by Date and Time when a specific lead status is selected
Hi Wanting to create a workflow where a call can be scheduled by date & time when a specific lead status is selected. Can only currently set the date by Due Date - Trigger Date - Plus 'x' day(s) ThanksZoho CRM's Copy Customization functionality now works across DCs, for customized accounts, and more
Availability This feature is available in Standard, Professional, Enterprise, and Ultimate editions. These changes have been rolled out to all users in all DCs. For more information, please refer to these help documents: Overview | Instructions HelloHow can I bold text on Zoho Forms submit buttons?
In the old theme builder, I could bold the text on a form's submit button. With the new theme builder, I can only change the text of the header or fields in the form, and not the button itself.Hiding Pre-defined Views
You can enhance Zoho with custom views - but you cannot hide the pre-defined views. Most users focus on 4 or 5 views. Right now for EVERY user EVERY time they want to move to one of their 4 or 5 views - they have to scroll down past a long list of pre-defined views - we don't use ANY of the pre-defined views. Adding the feature to allow a predefined view to be hidden completely or only visible to certain users would be a big improvement in usability for Zoho CRM. This feature is already availableRich-text fields in Zoho CRM
Hello everyone, We're thrilled to announce an important enhancement that will significantly enhance the readability and formatting capabilities of your information: rich text options for multi-line fields. With this update, you can now enjoy a more versatile[Integration Edition] Deluge Learning Series – Third-Party Integrations with Deluge | October 2025
We’re excited to continue this three-month edition of the Deluge Learning Series: Session 1 – Integrating Zoho Apps with Deluge Using Built-In Integration Tasks Session 2 – Integrating Zoho Apps with Deluge Using invokeURL and invokeAPI Session 3 – Third-PartyFeature Request: Tag, Search, and Report on Individual Private Comments
Zoho Desk Team, First, I want to say that we are extensive users of Zoho Desk and it is a core part of our support operations. We rely heavily on the private comments feature for internal communication, knowledge sharing, and maintaining a clear historyZoho CRM Community Digest - August 2025 | Part 2
Hello Everyone! Here's a quick round-up of handy tips, clever workarounds, and product updates from late August. Product Updates: Meeting Enhancements in Zoho CRM! Track whether a meeting is online, in-office, or at the client’s location using the newAssistance Needed: Ticket Status Not Updating and Sorting by Last Customer Reply in Zoho Desk
Hello, I’m facing two issues in Zoho Desk that I’d like your guidance on: Ticket Status Not Updating: When a customer replies to a ticket, the status does not change to Reopened. Instead, it remains in Waiting on Customer, even after the customer’s responseRound robin
Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should ITime Entry Notifications
Hi All - I have support staff who place notes of their work in the time entry section of Zoho Desk. Is there a specific workflow or setting I need to enable to have the ticket holder updated via email when an entry is saved?Change text in help desk
Hi, Please let me know how can i change the this text, see screenshot.Customer happiness customisation
Hi, I was wondering if it's possible to somehow customise to whom and when customer happiness request is sent? Can you enable it only for selected tickets for example based on workflow or any other criteria (customer name, tag or anything else)? AlsoNo Zoho Support Response in Months
I want to say that I love Zoho FSM, Books, and CRM, but the support is scary bad. About 2-3 months ago, I emailed Zoho FSM support with two specific issues I needed help with, and I have still not received one single response. I also submitted a supportHas anyone built a custom AI support agent inside Zoho (SalesIQ/Zobot)?
Hi all, I’ve been experimenting with building my own AI support assistant and wanted to see if anyone here has tackled something similar within Zoho. Right now, I’ve set up a Retrieval-Augmented Generation (RAG) pipeline outside of Zoho using FAISS. ItNext Page