Remote Call Center/Dispatch
New company looking to develop specific workflow that meets our needs. VOIP, CRM, Sales process, Service Agreements, Accounting, Credit Card Processing, Remote Login to client computers, Ticketing and call resolution with Invoicing, Field Dispatch with Field Tech tracking and the ability to close tickets and charge the client and send them invoice via email, Follow up surveys to clients, Technician profiles with area and expertise tracking so that the techs that come up as able to take that call are based on the facts that they handle that area and have the expertise necc.
Budget :
$3000
|
Duration :
3-6 months
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