What are WhatsApp Interactive Templates? 

Types of WhatsApp Interactive Templates 

 1. CallToAction (CTA) Templates 

 2. Quick Reply Templates 

Pain Points and Solutions 

1. Delayed Responses from Candidates:

2. Low Engagement Rates:

3. Inconsistent Communication:

4. Manual Followups:

How to Create Interactive Templates 

1. Navigate to Setup:
   
1. Go to Setup > Telephony > Instant Messaging > Approved Templates.
   
   
2. Create a New Template:
   
1. Click on +Approved Template to start creating a new template.
   
3. Fill in the Details:
   
1. Module: Select the appropriate module the template will be used for.
   
2. Template Category: Choose between 'Utility' for job updates and hiring alerts or 'Marketing' for promotional offers and product announcements.
   
3. Language: Specify the language of the template.
   
4. Title (Mandatory): Provide a descriptive name for the template.
   
5. Header (Mandatory): Choose between 'Text' or 'Media' for the header format. Customize it with relevant details like job titles or campaign information.
   
6. Message Body (Mandatory): Craft the main message body, ensuring it aligns with your organization’s tone and branding guidelines. Use the " " symbol to insert merge fields if needed.
   
7. Add Interactive Elements: Include CTA buttons or Quick Reply options to enhance interactivity.
   
8. Response Options: Provide clear and concise response options for candidates.
   
   
4. Save the Template:
   
1. Click Save to finalize your template.

Using Interactive Templates 

1. Select a Candidate:
   
1. Go to the Candidates module and choose the candidate you want to send an interactive message to.
   
2. Choose a Template:
   
1. Click on the WhatsApp icon to access the Messages module.
   
   
2. Select Choose Template and pick the desired interactive template from the list.
   
   
3. Send the Message:
   
1. Click Send to deliver the interactive template to the selected candidate via WhatsApp.