Tip #27: Customize the sender’s email address for emails from Orchestly

Customers are the top priority in any business. Keeping the conversation alive is vital for every growing business. To improve engagement and collaboration between organizations and customers, Orchestly supports automated notifications and emails. These automated emails about job progress and updates are sent to customers, to help them stay informed on the status of their request.

Even if your customer is not a part of your Orchestly organization, they can be sent automated emails via Orchestly. Learn how to configure automatic emails for external users.

Usually, emails are sent from Orchestly’s default email address. However, you can customize the sender’s email address to your company’s address or personal address easily using Customize Email Domain in Orchestly. This allows you to send personalized emails to your customers and keep them in the loop.

Let us know how this feature is helpful in your organization. Visit our help center to get detailed insights into Orchestly. Explore our Tutorials, Short help videos, and How-to videos to familiarize individual features and onboard faster.

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Saranya Baskaran Lakshmi

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