Upcoming new updates in Bigin - Now up for early access!

Upcoming new updates in Bigin - Now up for early access!




Hello everyone,

We are excited to announce our first set of enhancements in Bigin for this year. Since our public launch, our focus has always been to make Bigin more usable and practical to our small business customers. Keeping this in mind, we've been making constant updates to our offering and we are now ready to open up these new updates with you as part of our early access program.

Here's a quick introduction of what you can expect from our early access program.

1. The new pipeline view

The pipeline view in Bigin is getting a major revamp. With this update, we give you the complete control over how they want to view and work with their pipeline stages. The pipeline stages can now be resized, collapsed, or expanded based on user preferences. This is particularly helpful when users feel that not all stages in their pipeline need equal weightage, or when they simply work with only select stages in the pipeline. Adding new stages to the pipeline and rearranging pipeline stages is made even easier, without the need to visit the Settings page to perform these basic actions.To know more about the new pipeline view, watch this quick overview video.



2. Customizing module names & rearranging fields


Users can now rename the primary modules in Bigin to match their business process and give unique names that truly reflect their CRM use. Now, Deals don't always have to be Deals and it can be anything and everything that the user wants them to be. Also, with the recent update, users don't have to fill all the default fields in Bigin whenever they add any new record. Eg: Adding a new contact. Users can rearrange fields, keep only what's necessary for their process, thereby making Bigin more user-friendly. Click on the below video to know more.




3. Enhanced search experience

Bigin's all-new search functionality lets you preview search results instantly and take quick actions such as field updates, sending an email, and adding a new note without having to visit the records individually. Watch the overview video here.



4. Zoho Books/Invoice integration

Users can now integrate either Zoho Books or Zoho Invoice accounts with Bigin and sync information such as contact, company, and product information between both the accounts. The integration allows users to associate their invoices and payment information in Books/Invoice to Deals in Bigin. Needless to say, this eliminates manual entries and the tedious job of copy pasting information across different platforms. You can refer to our help document here.

How can you get early access to our upcoming features?


You can simply visit the following link  and enter your Bigin account details to sign up for our early access program. Our team will handle these requests at the earliest, and you will get an email notification once the updates are enabled in your account. Kindly give the new features a try and let us know your feedback and questions in the comments below.

Some of you might have access to the early access features already. We invite you to share your valuable feedback here  and help us improve the offering further .


Thank you!

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • New 2026 Application Themes

                                                                                                                  Love the new themes - shame you can't get a little more granular with the colours, ie 3 different colours so one for the dropdown menu background. Also, I did have our logo above the application name but it appears you can't change logo placement position
                                                                                                                • Add line item numbers to sales order/invoice creation page

                                                                                                                  It would be really helpful if there were line numbers visible as we are creating a sales order and/or invoice. There are line numbers visible in the PDF once the sales order is created. I would like to be able to see the line numbers as I am building
                                                                                                                • API to Apply Retainer invoice payment to Invoice

                                                                                                                  Hi Team, I could not find  API to apply the Retainer invoice payment to existing Invoice. Can you please help ? Attaching the screenshot
                                                                                                                • Reconciling a month with no transactions

                                                                                                                  I'm treasurer for a small non profit cemetery association and I'm trying to reconcile a bank statement for a month that did not have any transactions. Do I skip the month entirely and go a month with transactions?
                                                                                                                • Customize your Booking page using Zia

                                                                                                                  We’re excited to introduce an AI-based enhancement that automatically customizes your booking page effortlessly. By simply providing your business website URL, Zoho Bookings can automatically design a booking page that matches or complements your brand
                                                                                                                • Multiple header in the quote table???

                                                                                                                  Hello, Is it possible in Zoho CRM to add multiple headers or sections within the Quote product table, so that when the quote is printed it shows separate sections (for example “Products” and “Services”)? To clarify, I’m asking because: This does not appear
                                                                                                                • Feature Request: Render Markdown (.md) files in Zoho Cliq

                                                                                                                  Hi, We regularly share Markdown (.md) files in Zoho Cliq. However, when we open these files in Cliq, the content does not render as Markdown—it displays as plain text. This forces us to copy/paste the content into an external Markdown viewer to read it
                                                                                                                • Zoho Workdrive download was block by security software

                                                                                                                  Hi Team, Recently workdrive download was blocked by huorong security. Could you please advise how to put zoho workdrive as white list? every time we put "*.zohoexternal.com" or "workdrive.zohoexternal.com", the warning msg will still pop in next dow
                                                                                                                • Zoho mail to contacts and leads, but not to accounts?

                                                                                                                  We use the accounts tab a lot for our business because they can be linked to the sales orders. Now we want to use the mail add on to link communication of our emails to our accounts. However this is only possible for contacts and leads? It would be convenient
                                                                                                                • API keys not showing in ZeptoMail dashboard

                                                                                                                  Hi there, I'm hoping someone can provide some assistance as support isn't replying. I am trying to configure my transactional emails, but the dashboard doesn't show any of my API details - the `div` is there but it's emtpy. Every time I click "Generate
                                                                                                                • Does Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?

                                                                                                                  Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?
                                                                                                                • Reading from and writing to Zoho Projects Custom Module with Deluge

                                                                                                                  Does anyone know if there is a way to read from and write to the Custom Modules that Zoho now supports. I would love to be able to loop through a set of data and create the entities I need to for this new custom module I'm looking to put together.
                                                                                                                • How Does Knowledge Base Search and Article Recommendation Work?

                                                                                                                  Hello, I would like to understand how the Knowledge Base search engine works. Specifically, does it search based on: The article title only? The full article content? Both, the article and the content? Keywords? Tags? Also, how does the system determine
                                                                                                                • Zoho Books/Inventory - Restrict Items With Pricebook

                                                                                                                  Hi Zoho Team, I'm trying to address as use case where a client needs to restrict which products certain customers can purchase. I have been able to find a way to do this based on the current Zoho Books or Zoho Inventory configuation. My feature request
                                                                                                                • Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools

                                                                                                                  I am looking for the most seamless and efficient method to integrate Zoho Campaigns with Amazon SES. My goal is to avoid using any third-party automation tools like Zapier, Make, or Pabbly, and instead, leverage Zoho's native capabilities for this integration.
                                                                                                                • Release Notes | January 2026

                                                                                                                  We have rolled out a set of powerful new enhancements across Zoho Vertical Studio that bring several long-awaited capabilities to your applications. These updates focus on deeper customization, smarter automation, better reporting, and improved usability
                                                                                                                • How to charge Convenience fee OR payment gateway charges to the end client who is paying the invoice?

                                                                                                                  Hello, I am creating this topic after having discussions with various sets of users and have understood that with people moving more and more to digital payments, it is important for the client to enable the "Convenience fee" kind of scenario. I have
                                                                                                                • Card payment surcharge?

                                                                                                                  Hi, I would like to offer my customers the ability to pay invoices by card (using the PayPal integration). However, PayPal charges me around 5% to receive a card payment, and I would like to pass on this cost to my customer by way of a card payment surcharge. Is there any way for Zoho Invoice to be set up to automatically add a defined "card processing fee", say 5% of the invoice total, if the customer elects to pay by card? I don't want to add this on to invoice manually, since most of my clients
                                                                                                                • Zoho Books | Product updates | January 2026

                                                                                                                  Hello users, We’ve rolled out new features and enhancements in Zoho Books. From e-filing Form 1099 directly with the IRS to corporation tax support, explore the updates designed to enhance your bookkeeping experience. E-File Form 1099 Directly With the
                                                                                                                • Zoho POS App Hanging Issue – Sales Becoming Difficult

                                                                                                                  The Zoho POS app frequently hangs and becomes unresponsive during billing, making it very difficult to complete sales smoothly. This commonly happens while adding items, during checkout, or at payment time, especially during peak hours. These issues cause
                                                                                                                • Tip #62- Exploring Technician Console: Send Ctrl + Alt + Del- 'Insider Insights'

                                                                                                                  Hello Zoho Assist Community! This week, we’ll be exploring the Send Ctrl + Alt + Del option in the Technician Console. Let’s jump right in. System administrators often rely on Ctrl + Alt + Del when managing remote devices that have unresponsive applications
                                                                                                                • SKUs for Invoices, POs, etc.

                                                                                                                  It doesn't appear that one can enable SKU display on invoices, POs, etc. This is problematic, and I don't see a good reason why this shouldn't be an option. Some of our vendors and customers use this in their system. Every other identifier code is available
                                                                                                                • how to avoid duplicate customer

                                                                                                                  How can i avoid to create a duplicate customer. I charged a same customer with two different plans and it showed up twice in my customer list and subsequently in Zoho books contacts. It creates confusion to have a same customer appears multiple times in customer or contact list. How can i avoid it.
                                                                                                                • RSC Connectivity Linkedin Recruiter RPS

                                                                                                                  It seems there's a bit of a push from Linkedin Talent Solutions to keep integrations moving. My Account Manager confirmed that Zoho Recruit is a Certified Linkedin Linkedin Partner but does not have RSC as of yet., (we knew that :-) She encouraged me
                                                                                                                • im facing issue on generate the Estimate price

                                                                                                                  i couldn't understand what is the issue , i cant generate Estimate price where is the issue
                                                                                                                • cannot be able to add user

                                                                                                                  Dear team I tried to add a new user for sales team, but after entering the OTP its showing error message cannot add now
                                                                                                                • Changing an existing item to different accounts & inventory-tracked

                                                                                                                  Hi everyone, I have an item in Zoho Books that was originally set up as a non-inventory item. Over time, I associated it with different sales and purchase accounts, and I now have many invoices, bills, and reports that use this item. My business process
                                                                                                                • How do I edit the Calendar Invite notifications for Interviews in Recruit?

                                                                                                                  I'm setting up the Zoho Recruit Interview Calendar system but there's some notifications I don't have any control over. I've turned off all Workflows and Automations related to the Calendar Scheduling and it seems that it's the notification that is sent
                                                                                                                • Bookings duration - days

                                                                                                                  Hi team, Is there any way to setup services/bookings that span multiple days? I am using Zoho Bookings for meeting room bookings. Clients may wish to book a room for more than one day, for up to a month.  If not, is there a plan to allow services to be setup with durations of Days as well as hours and minutes? Many thanks, Anna.
                                                                                                                • big 5 accounts

                                                                                                                  how do you find what accounts are listed as Big 5 ?
                                                                                                                • Zoho recruit's blueprint configuration is not functioning as mapped

                                                                                                                  Current Status: Zoho Blueprint is not functioning as configured. Issue: We are moving a Candidate status in Zoho Recruit "for active file" but we encountered: "Status cannot be changed for records involved in Blueprint." This happens to various client
                                                                                                                • Actual vs Minimum

                                                                                                                  Hi all, I am sure I am not the only one having this need. We are implementing billing on a 30-minute increment, with a minimum of 30 minutes per ticket. My question is, is there a way to create a formula or function to track both the minimum bill vs the
                                                                                                                • Delay in rendering Zoho Recruit - Careers in the ZappyWorks

                                                                                                                  I click on the Careers link (https://zappyworks.zohorecruit.com/jobs/Careers) on the ZappyWorks website expecting to see the job openings. The site redirects me to Zoho Recruit, but after the redirect, the page just stays blank for several seconds. I'm
                                                                                                                • How to add interviews through API

                                                                                                                  I'm trying to add an interview without much luck. The documentation gives examples of adding just about everything except an interview. However, the issue might be the way I'm formatting it, because the documentation is unclear to me. It seems as if the xml should be passed in the url, which seems unusual. I've tried the data as both plain and character escaped, but nothing seems to work, nor do I even get an error response. https://recruit.zoho.com/recruit/private/xml/Interviews/addRecords?authtoken=***&scope=recruitapi&version=2&xmlData=<Interviews> <row
                                                                                                                • Offer already made- but I withdrew it

                                                                                                                  I made an offer letter, but made a mistake on it. I withdrew the offer but now I can't recreate the correct offer. Zoho keeps saying that "A same offer has already been made". I look in the "offers" and there are NO offers (this is the first time I've
                                                                                                                • Control the precision of answer bot responses

                                                                                                                  Hello everyone, Admins can control the precision with which the Answer bot analyzes and generates a response by adjusting the threshold levels. Based on predefined threshold values, Zia analyzes how closely the query matches with the available KB articles.
                                                                                                                • Rebrand your CRM with the all-new custom domain mapping setup

                                                                                                                  UPDATES TO THIS FEATURE! 19th Jan, 2024 — Custom domain mapping has been made available for portal users in Zoho One and CRM Plus. 23rd June, 2023 — Custom domain mapping has been made available for all users, in all DCs. Hello everyone! We are elated
                                                                                                                • Add Israel & Jewish Holidays to Zoho People Holidays Gallery

                                                                                                                  Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same
                                                                                                                • Sender Email ID is duplicate

                                                                                                                  My sender id "automate@erplaunchpad.com" is coming as duplicate but I have not used it anywhere else please help
                                                                                                                • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

                                                                                                                  Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
                                                                                                                • Next Page