Zoho CRM - Updates to Assign and Remove Territories APIs
Hello everyone!
This post is to inform you of the changes to the Assign and Remove territories APIs from V2 to V6.
Currently, from versions 2 to 6, the assign and remove territories APIs give a success response and assign or remove territories of the record.
In the new flow, these APIs will schedule a job. You can use the Job Status API to check the status.
Owing to this, there will be a change in the response from V2 to V6.
Read on for more details.
Affected APIs
Affected versions - V2 to V6
Response change
API URL Current response Updated response in V2 to V6 Response in V7 /crm/{version_2_to_6}/
{module_api_name}/{record_id}
/actions/assign_territories Status Code : 200{"data": [{"code": "SUCCESS","details": {"id": "2xx5" //record id}"message": "the territories data updated successfully",
"status": "success"}]} Status Code : 200{"data": [{"code": "SUCCESS","details": {"id": "2xxx45", //record id"job_id": "4xxxx2"}"message": "Territory assignment process scheduled successfully","status": "success"}]} Status Code : 202{"data": [{"code": "SCHEDULED","details": {"id": "2xxx5", //record id"job_id": "4xxxx2"}"message": "Territory assignment process scheduled successfully","status": "success"}]} /crm/{version_2_to_6}/
{module_api_name}/{record_id}
/actions/remove_territories Status Code : 200{"data": [{"code": "SUCCESS","details": {"id": "2xx5" //record id}"message": "the territories data updated successfully",
"status": "success"}]} Status Code : 200{"data": [{"code": "SUCCESS","details": {"id": "2xxx45", //record id"job_id": "4xxxx2"}"message": "Territory removal process scheduled successfully","status": "success"}]} Status Code : 202{"data": [{"code": "SCHEDULED","details": {"id": "2xxx5", //record id"job_id": "4xxxx2"}"message": "Territory removal process scheduled successfully","status": "success"}]}
API URL
Current response
Updated response in V2 to V6
Response in V7
/crm/{version_2_to_6}/
{module_api_name}/{record_id}
/actions/assign_territories
{module_api_name}/{record_id}
/actions/assign_territories
Status Code : 200
{
"data": [
{
"code": "SUCCESS",
"details": {
"id": "2xx5" //record id
}
"message": "the territories data updated successfully",
"status": "success"
}
]
}
Status Code : 200
{
"data": [
{
"code": "SUCCESS",
"details": {
"id": "2xxx45", //record id
"job_id": "4xxxx2"
}
"message": "Territory assignment process scheduled successfully",
"status": "success"
}
]
}
Status Code : 202
{
"data": [
{
"code": "SCHEDULED",
"details": {
"id": "2xxx5", //record id
"job_id": "4xxxx2"
}
"message": "Territory assignment process scheduled successfully",
"status": "success"
}
]
}
/crm/{version_2_to_6}/
{module_api_name}/{record_id}
/actions/remove_territories
{module_api_name}/{record_id}
/actions/remove_territories
Status Code : 200
{
"data": [
{
"code": "SUCCESS",
"details": {
"id": "2xx5" //record id
}
"message": "the territories data updated successfully",
"status": "success"
}
]
}
Status Code : 200
{
"data": [
{
"code": "SUCCESS",
"details": {
"id": "2xxx45", //record id
"job_id": "4xxxx2"
}
"message": "Territory removal process scheduled successfully",
"status": "success"
}
]
}
Status Code : 202
{
"data": [
{
"code": "SCHEDULED",
"details": {
"id": "2xxx5", //record id
"job_id": "4xxxx2"
}
"message": "Territory removal process scheduled successfully",
"status": "success"
}
]
}
This update will be rolled out in phases from May 1, 2024.
We will update the relevant API documents with the release.
Let us know if you have any questions in the comment section, or write to us at support@zohocrm.com.
Thanks!
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