Zoho Inventory Community Digest August 2021 - a monthly rundown

Zoho Inventory Community Digest August 2021 - a monthly rundown



Hello all!

Hope you're doing well! We're back again with a bunch of updates from the past month. We have everything from product updates and webinars to customer appreciation highlights, so let's get started!  
 
 
1. Spotlight

Are you confused about the difference between accounting stock and physical stock in your Zoho Inventory account? Well this month's Spotlight has all the information you need, so you never have to worry about mixing the two up again. Simply check out this video for detailed insights on how to track accounting and physical stock for your company with Zoho Inventory.

CTA button: Watch Video


2. Product updates

  • In Zoho Inventory, you can now include PAN to your customer and vendor contacts from unregistered GST organizations. Along with this, you can also add PAN to your overseas treatment contacts from registered organizations.

  • You can now view the total number of warehouses that are accessible for a particular user from the Users & Roles section in Zoho Inventory.

  • When you import invoices, you can also import new addresses for the associated customer. This will automatically map the address to an existing account or it will add the address to your import file as a new address while creating an invoice.

  • We have provided an option to change the customer advance account while recording excess payment. Under Accountant Settings, you can find an option to set a default account in Zoho Books to perform this change.
 
3. Mobile app updates
 
  • iOS/MacOS updates

    This month's updates to the Zoho Inventory iOS app include:

    - Add universal links and deep links for multiple apps through our mobile app. This functionality works for creating templates and contacts so you can associate any relevant links.
    - Manage the enabling and tracking of transfer order shipments in Zoho Inventory.
    - Take advantage of custom view filters for transfer orders and the new item adjustment modules.

4. Customer Corner

This month we had a huge shout out from our dear customer Lila Zarski from Equicore Concepts. Listen to how moving to Zoho Inventory helped her company.

"Zoho Inventory has helped us manage our business easily and meet all our inventory needs. The onboarding experience was quite impressive in that our not-very-tech-savvy employees could learn the software easily and quickly. The product support has always been of great help every time we talk to them, especially with the implementation of multiple automations within the app."

We would love to hear all of your feedback on Zoho Inventory, too. Check out our customer testimonial page and click Share your story to the right of the page to let us know your thoughts! 

4. Important

Replacing Authtokens with OAuth by October 30th

Please note that we had announced the removal/deprecation of Authtoken support for Zoho Inventory APIs by August 30, 2021. This change is part of switching to OAuth 2.0, a more secure and robust protocol. If you are a heavy user of Authtoken, the migration has been extended for your organisation until October 30, 2021, before which you will have to migrate to the OAuth functionality. Kindly confirm your extension with the Zoho Inventory support team at the earliest.
 

5. Webinars

Join us for a LIVE webinar on the topic 'Master your Inventory and Order Management this Holiday Season' where we will be talking all about the best tips to follow during this shopping season. Listen from our experts in the domains of Inventory and Order Fulfilment to buckle up for this holiday season.

Register Now:

For the Americas
For the APAC
 
6. Hottest Inventory Management Tips 

We discuss multiple tips and tricks in our community forums every month. This month, the most discussed tip was the conversion of Sales Orders to Invoices and automated recording of payments in Zoho Inventory using the custom function module. To find out more about these codes and implement them for your account, please follow this link.
 
7. Resource Center
 
Read all about using Analytics to accelerate multichannel online retail in Zoho Blogs, where Ashwinth discusses how to specifically optimize your online sales transactions and different sales channels with Zoho Inventory.

We encourage you to join our webinars and follow our community forums to stay updated on Zoho Inventory and inventory management best practices. If you need any additional assistance, feel free to send us an email at support@zohoinventory.com. We'll be happy to help you find the answers you need.

Cheers,
Salman Nazar
Community Manager | Zoho Inventory

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Add Flexible Recurrence Options for Meeting Scheduling in Zoho Cliq (e.g., Every 2 Weeks)

                                                                                                            Hello Zoho Cliq Team, We hope you are doing well. Currently, when scheduling a meeting inside Zoho Cliq, the recurrence options are limited to Daily, Weekly, Monthly, and Yearly. There is no ability to set a meeting to occur every X weeks — for example,
                                                                                                          • Ask the Experts 24: Analytics, data administration, and mobile experience with Zoho Desk

                                                                                                            Hello Everyone! Welcome back to the Ask the Experts(ATE) series! We were so focused on our Autumn 2025 release that we didn't host an ATE session last month. In this month's ATE, we'd like to expand our areas for discussion: we'd like to listen to your
                                                                                                          • Workaround: openURL in Blueprints - An alternate approach

                                                                                                            There is a roundabout way to open a URL in blueprints after a save event. By using the 'onBeforeMandatoryFormSave' in Client Script, you can open an external URL. Now, the problem is, this is designed to be run BEFORE the blueprint is saved, not after,
                                                                                                          • MTD SA in the UK

                                                                                                            Hello ID 20106048857 The Inland Revenue have confirmed that this tax account is registered as Cash Basis In Settings>Profile I have set ‘Report Basis’ as “Cash" However, I see on Zoho on Settings>Taxes>Income Tax that the ‘Tax Basis’ is marked ‘Accrual'
                                                                                                          • Migrate file from Single File Upload to Multi File Upload

                                                                                                            Dears, I have created a new field Multi File Upload to replace the old Single File Upload field. I'd like to ask you guys what is the best way to migrate the files to the new field?
                                                                                                          • Open "Live Chat" from a hyperlink?

                                                                                                            Hi, I often write paragraphs and text on our company website, and usually say you can get in touch with us via live chat. Can the chat window be triggered to pop open without clicking the chat graphic in the bottom window, and use it in a hyperlink? ie:
                                                                                                          • Zoho Sites search box

                                                                                                            Is there a Search box that can be added to a Zoho site? It would be for searching within the site only.
                                                                                                          • What stops me from packaging and shipping an order when the inventory is negative?

                                                                                                            It seems if the inventory value is negative, that Zoho Inventory should not allow me to create a Package and Ship it.   But, there seems to be nothing to stop me from doing that other than when I go to physically package the item and realize that there is no stock. There also seems to be nothing on the screen that even indicates to me that I should not package and ship.  To me this is the fundamental point of an inventory system.  Am I doing something wrong?   
                                                                                                          • Conditional formatting based on another field

                                                                                                            Hi I have two fields on my form stage 1 complete and stage 1 deadline.  I am trying to setup conditional formatting so that if stage 1 complete is after stage 1 deadline the record is highlighted in red. I need both stage 1 complete and stage 1 deadline
                                                                                                          • Zoho Books | Product updates | October 2025

                                                                                                            Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple
                                                                                                          • Is there API Doc for Zoho Survey?

                                                                                                            Hi everyone, Is there API doc for Zoho Survey? Currently evaluating a solution - use case to automate survey administration especially for internal use. But after a brief search, I couldn't find API doc for this. So I thought I should ask here. Than
                                                                                                          • Using IMAP configuration for shared email inboxes

                                                                                                            Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
                                                                                                          • The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.

                                                                                                            Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery
                                                                                                          • Changing a Single-Line Text field into a Multi-line Field without losing data

                                                                                                            Is it possible to change a Single-Line Text field into a Multi-line Field without losing data. I have a module with data for which I would like to change a single-line field into a multi-line field but I'm worried it might delete the pre-existing da
                                                                                                          • Webhook - Google Sheets

                                                                                                            I have 2 forms that are both integrated with Google Sheets. I've set up a webhook to pull form 1 data from Google Sheets to prefill data in Form 2. The issue I have is that the forms name fields are First Name & Last Name but the Google sheets integration
                                                                                                          • Verified Mark Certificate

                                                                                                            Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.html
                                                                                                          • Appointment booking is temporarily unavailable

                                                                                                            Embeded Zoho booking page in my WordPress website. When someone starts a booking, after choosing time and date, an error appears before payment - "Appointment booking is temporarily unavailable due to restricted settings." Used the embeded code given
                                                                                                          • Cannot connect to 365 business calendar and Teams, says personal but it is not.

                                                                                                            hi I have a number of users connected to their 365 business accounts. Adding a new user and it thinks hes got 365 personal edition. He does not.... Anyone know what's going on. Trying for days now. Bookings go into his MS calendar but as its thinks its
                                                                                                          • Limited review (/questions) for Bookings 2.0

                                                                                                            Hi all, I'm writing this review of Bookings 2.0 for two reasons: 1) it may be of interest to others, and 2) I'd like to be corrected if I'm wrong on any points. It's a very limited review, i.e. the things that have stood out as relevant, and particularly
                                                                                                          • Zoho Bookings - Reserve with Google

                                                                                                            Does Zoho Bookings plan to to integrate with Reserve with Google?
                                                                                                          • Tip #3: How to change your booking page language

                                                                                                            Displaying your booking page in your target audience's language can greatly increase customer satisfaction. By speaking their language, you will help customers feel more comfortable scheduling with you and create a stronger connection with them. Let's
                                                                                                          • Bigin Android app update: Alerts while creating tasks outside of working days, conflicting events and calls.

                                                                                                            Hello everyone! In the most recent version of the Bigin Android app, we have brought in support to display an alert if task is being scheduled outside of the working days. Also, when scheduling an event or call in the Activities module, a conflict alert
                                                                                                          • Bigin update: Link email messages to pipeline records.

                                                                                                            Hello everyone! In the latest version of the Bigin iOS(v1.11.9) and macOS(1.8.9) app, we have brought in support for an option to link email to pipeline records. This helps you to view emails specific to a deal, especially when a contact is associated
                                                                                                          • Bigin Android app update: Custom buttons and widgets

                                                                                                            Hello everyone! We are excited to introduce custom buttons and widgets on the Bigin Android app. Widgets: A widget is a customizable UI component in Bigin that improves efficiency and user experience. It lets businesses embed components, streamline interactions,
                                                                                                          • Biometric Access Support on Zoho Vault Desktop App

                                                                                                            Is there any plans to add biometric authentication (fingerprint, face recognition) for Vault desktop apps (Windows/macOS) to enhance security and ease of access. I would love to hear other members view on this
                                                                                                          • Zoho Sheet for Desktop

                                                                                                            Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
                                                                                                          • Zoho Sheet - Desktop App or Offline

                                                                                                            Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
                                                                                                          • Collective-booking event not added to all staff calendars

                                                                                                            We assign two staff to certain events. When the client books this event, it adds it to one staff calendar (the 'organiser') but not the other. How can I ensure all staff assigned to a collective booking get the event in their calendar? (A side note: it
                                                                                                          • Project Management Bulletin: October, 2025

                                                                                                            Every need leads to innovation. Project Management tools were developed out of sheer necessity to drive large projects. With wide usage, the specifications grew precise, and so did the refinement. Over years we’ve crafted one of the best project management
                                                                                                          • Email Recall Feature In Zoho Mail Which Should Also Work For Outside Organisation Members

                                                                                                            Add a feature to recall or undo sending an email within a configurable short time window (e.g., 30 seconds to 2 minutes) after hitting send, similar to Gmail’s undo send. Currently the sent email can not be recall If the recipient is not from within your
                                                                                                          • Zoho Sheets saying locked when not locked

                                                                                                            Zoho Sheets won't let me add more rows to sheet because it's saying the sheet is locked, but the sheet is not locked. I tried using a different browser but I still have the same issue.
                                                                                                          • Identifying and Merging Accounts with Similar (Non-Exact) Names

                                                                                                            Hello everyone, I’m aware of the built-in deduplication feature in Zoho CRM that allows merging records with exactly matching values for selected fields. However, I’m running into a situation where our migrated data contains multiple variations of the
                                                                                                          • Option for super admin to recover the deleted chats in Zoho Cliq

                                                                                                            Currently, in Zoho Cliq, if a user accidentally deletes their chats, there is no option for the Super Admin to recover or view those deleted messages. I believe it would be helpful if Super Admins had a recovery option, perhaps within a certain time frame,
                                                                                                          • Zoho CRM iOS app updates: the Homepage, Zoho Survey integration, and support for multiple file uploads in subform

                                                                                                            Hello everyone! The Zoho CRM mobile app continues to evolve to bring you a smoother and more powerful CRM-on-the-go experience. We're excited to share some important updates now available in the iOS app. Here's what's new: Homepage support Zoho Survey
                                                                                                          • I am trying to integrate my module in sandbox environment to add data via API

                                                                                                            I went through the documents and tried to setup the API for adding the module via the api but the problem is the token setup is done on "https://accounts.zoho.in/oauth/v2/token" domain and the bulk write is done on "https://content.zohoapis.com/crm/v8/upload"
                                                                                                          • Setting up primary mobile number.

                                                                                                            Hi Sir Earlier I joined IIFL team and got an organizational email of zoho services. Later i quit and now my account is deactivated with IIFL but i am unable to link my mobile number to my own email id with zoho.
                                                                                                          • Add Custom Reports To Dashboard or Home Tab

                                                                                                            Hi there, I think it would be great to be able to add our custom reports to the Home Tab or Dashboards. Thanks! Chad
                                                                                                          • Zoho sheet for desktop

                                                                                                            Hi is zoho sheets available for desktop version for windows
                                                                                                          • Tables for Europe Datacenter customers?

                                                                                                            It's been over a year now for the launch of Zoho Tables - and still not available für EU DC customers. When will it be available?
                                                                                                          • Guided Conversations - Ticket Creation

                                                                                                            Hi there, Using Guided Conversations to Take Customer Data and apply it into a Support Ticket for internal use, Is there a way to take multiple Textual Variables Inputs (A series of questions), and have the answers all appear in the Description of the
                                                                                                          • Next Page