Zoho Bookings Issues We are facing
Hi team, Here are list of issues we are facing with Zoho Bookings when migrating from other platforms. Sorry there is a lot but the bookings app need to be functional and practical for people to actually use it and not-cause MORE problems by being so basic and not customisable to each business. 1: SMS reminders for staff There should be time limits on these reminders to make them useful. EG. if a new booking comes in more than 4 hours from now we don't really need to get a reminder, however ifHow to redirect to a site after booking is complete
Either embedet or using own domain with Bookings, how can I redirect the customer after compleating the boooking to one of my site pages (load a different page then the booking one) ThanksA consultant with different working hours for each workspace
As of now, it doesn't seem to be possible to set different working hours for a single consultant in two (or more) different workspaces. For example: A consultant is going to work 2 weeks/month at workspace A and 2 weeks/month at workspace B. Yet, rightBlocking / black listing customers
Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.Zoho Please change your ways
I started using Your new Zoho bookings in earnest 3 days ago. What a mistake. Once again, everything is backwards and upside down. I had to spend 5 hours testing how the thing works in order for me to understand how to acutally use it. When i started using google calendar years ago. it took seconds to figure out how it works. Why is that. bc they put everything in places where it makes sense. Today, I needed to add an appointment as well as a time off. Stupid me i added the time off first,Where do I start
I purchased the premium plan for the bookings app, but this is far from a premium product. It has a number of basic things missing that should be in a booking at as standard. before I say any more, I would like to say that this app has a lot of potential and could be a leader in the niche, but at the moment, its not worth €60 a month when you can get a lot more for your money from many other places. So, here are the essential things I think are needed to make this app worth paying for. Ability toBookings - Google Calendar Integration - Showing booked time as available
Hello, I have just configured Google Calendar in Booking. It appears to be set-up correctly. However, when I go to the schedule appointment page, it is showing times that I have booked on my Google Calendar as available. Please help! Thank you!Bookings Sync with Zoho Calendar Breaks Again and Again
I have documented notes since June 2019! The sync between Bookings and Zoho Calendar continues to break at random times. We are nearly 3 years later and still have sync problems pop up randomly! As I type, it's broken again. I have been a stubborn clientCan't Reschedule appointments
Hi, I am attempting to reschedule all appointments for this week from one Trainer to another. I have made sure the time is available in the Trainers calendar we are moving the appointments to but whenever I go to reschedule the appointment it still comes up saying the trainer has no available time at all this week. The next appointment is Wednesday 11am so need to get it switched over ASAP!! ThanksCRM Integration
Although there is currently an option to integrate Zoho Bookings to Zoho CRM it's very basic and probably unsuable for most companies. When you create a customer it does not take into account module layouts or mandatory fields in CRM so it will just fail. Furthermore when creating an appointment in Bookings there is the option to choose a CRM customer. When you do this Bookings then incorrectly updates the CRM name. It sends the full customer name back to CRM updating the Last Name field with theBooking Page Not Showing Available Dates
Our booking page isn't showing the available time and dates to schedule an appointment. The dates are all greyed in the calendar and I can't click on it to see the time. I've tried configuring it with the working hours, but then it only shows two datesCancelled appointments still block out timeslot
I haven't had to test this before, but I've just found a problem. I had an appointment in a certain timeslot, and that appointment was cancelled. However, Bookings won't let another appointment be booked in that slot - it makes that time unavailable untilNo notifications or delayed notifications
I can't seem to find any support details anywhere but all of sudden Zoho Bookings has stopped sending notifications or they are extremely delayed in being sent. Also we have Bookings connected via Zoho Flow - these flow's do not seem to be working either.Zoho Bookings Not Showing Allocated Time Slots
Hi, I have a real problem at the moment with Zoho Bookings not showing any available time slots and really not sure why this is happening. Could Someone from support please investigate. I have gone through all of my settings and calendar integration and can't see what the problem is. WOuld welcome some support please. https://zoho-tony1709.zohobookings.com/#/customer/coachcurl https://zoho-tony1709.zohobookings.com/#/customer/tagb TonyGoogle Calendar integration has problems with Scheduling Interval
We have our workspace Scheduling Interval set to 30 mins, so that our appointments will all begin on the hour or half hour. Once we integrated our Bookings app with our Google calendars, any event on Google calendar that does not end on the hour or half hour changes all the appointment start times on the Zoho Bookings scheduler. For example, an event on a Google calendar ending at 10:45 will cause all the Zoho Bookings appointment slots to shift and start at 10:45, 11:15, 11:45, etc. This is VERYError 400 Booking
Added a custom domain to Booking. Am Getting a SSL Error that has some other domain on the SSL and giving a 400 error. Followed instructions and it stated it verified our domain.. However it is not working. Please Help!Sync with Google Calendar not working
We've been using Zoho Bookings for months now and since last week the sync with Google Calendar stopped working entirely. We've deleted everything and re-setup the entire things countless time, no sync and no checking of availability is working anymore.Unable to Create Zoho Booking via the Booking API
I'm adding the below data to post the appointment. {"ticket_number":"1139","service_id":"4158687000000807146","workspace_id":"4158687000000468026","staff_id":"4158687000000816006","customer_details":{"name":"janak new","email":"janaktest@malinator.com","phone_number":"+919876549876"}}Zoho Bookings Android App Does Not Access Zoho CRM Contact or Lead List
As a building contractor, the only appointments booked on line by my potential clients are the first appointments in a long series of steps required by my design and sale pipeline and processes. I use the Bookings "services" to define each step of theCan't Add Zoom Phone Numbers to a Booking Consultation with Zoom Meetings Enabled
When using Zoom meetings for a booking consultation, there is no option to add call-in phone numbers in case a participant wants to call in.Disabling Time Zone Option
Hi there. In the booking page, customers are allowed to change the time zone. For a local business, this field is unnecessary. I strongly believe that you should at least make the visibility of the field optional. Give us the power whether to show it or not. ThanksZoho CRM Bookings Integration Plugin
I have 2 workspaces and each workspace has 2 activities. When in the CRM and selecting the New Appointment link, Only one workspace with its activities are displayed to select from. The other workspace and 2 activities are not displayed. Is this byField mapping to Zoho CRM
When a booking is created, the field mapping for the default fields is imposed and the custom field are not synchronised. By example, the contact number is mapped to mobile. This field in our prospect system is deleted. So it is not visible in our CRM. How to build the proper mapping between the systems.Bookings link go to Spam
Whenever I send my company's bookings link to anyone especially gmail clients, the email goes to their spam boxHow to integrate Zoho Bookings with Instagram
Hi everyone, I noticed that you can now integrate booking apps with Instagram so followers can book appointments with you directly. Zoho Bookings isn't on the list of supported apps, but does anyone know any work arounds for that? Thank you!Zoho Booking API to update service for Assigned Agent
Hi there, I have been testing and looking at the Zoho booking API for the Assigned Agent update from Zoho CRM for a long time. There is only a Fetch service request, but no updated Assigned Agent options. Does anyone know how to do that? PS: I can useGoogle Calendar Sync Issue (Zoho Bookings)
When trying to sync Google calendar with my users account, I receive this message: Por el momento, el acceso con Google no está disponible para esta app Google todavía no verifica esta app para que sea compatible con "Acceso con Google". translation would say something like: for now Google access is not available for this app, google hasn't verified yet to be compatible with "Access with google" The problem is that we have 25 users and 20 of them have already linked their accounts, I only have problemUnable to remove PayPal from payments option
I am from Canada and setup PayPal - business. customers are unable to pay and get kicked out. trying to delete PayPal but get following message all the time i have no outstanding transactions outstanding does your PayPal payment option work in Canada.massive problems with zoho bookings
First big issue is in zoho bookings: 1. You Write All First Character Of Every Word Large... You can do this maybe in USA, but in germany nobody do this Like This. So all german words and Fieldname/Title have large first character. This is dramatic andZoho Bookings handles repeating events from Zoho CRM terribly
I should first point out that Zoho CRM has many of it's own issues with repeating events: In Zoho CRM, when I change the time for a single event, I do have the option to have that change apply to following events as well. However this feature doesn'tFetching whole month availability via API
We are currently building a custom calendar component that books directly into our client's Zoho Bookings instance. The challenge we are facing is that your API only allows fetching availability one day at a time, which is problematic. Our second workaroundBookings Issue..Add to google calendar puts it at the wrong time
Please see attachment but it is putting it at GMT not CSTIssues with Calendar .ics Files Attached in Customer Email Notifications
Hello, Thank you for recently adding .ics files as attachments in confirmation emails generated by Zoho Bookings; however, it seems that there are some issues with the new feature, particularly in the email notifications sent to customers: If a bookingMultiple Customer Records
When you add a customer to an apointment it allows you to re-create them as a new customer multiple times, which means you can never track all their appoinments as they are saved against multiple customer records. There needs to be validation on the "create customer" functionality to warn you that the customer already exists.Can't translate some strings in email - mixed language and date in english
Hello I can't find where to translate some strings in email example : Quelque chose ne va pas? Vous pouvez toujours reschedule ou cancel votre rendez-vous. reschedule/ cancel link label another example : Add to Google Calendar etc another example :Meeting Invite Attachment for Rescheduled Appointments Not Working with iPhone Mail
When a client books an appointment, they receive a confirmation email which contains a .ICS file that can be opened to quickly add the meeting details to their personal digital calendar. This currently works well for all of my clients. When a client usesMultiple emails being sent when booking is created.
Hi all, We have recently been setting up Zoho Bookings. We are having an issue where 2 emails are being sent to the customers when they create a booking. We have adjusted the email templates a few times and it appears to be picking up one of our olderCustom Functions in Zoho Bookings Not Working
I have a custom function in Zoho Bookings that whenever an appointment is booked, a lead is created in Zoho CRM. However, when I tried testing out the function, there wasn't any lead created even though it said 'saved successfully' and 'executed sucTracking on Zoho Booking
Hi We want to use Zoho Booking for our appointment management. We're using Calendly as of now that lets us track sources of the appointments made including UTM parameters. Is there a way for us to do same with Zoho Bookings?iOS App Version 3.0 - Customer list gone?
Not sure when this changed, but I seem to have been updated to 3.0 for the phone app (on iOS). I'm pretty sure that I used to have a Customers button that allowed me, for example, to see what appointments a customer has. Has this disappeared or am I justNext Page
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📣📣 Zoho Bookings Schedulathon 2025 is here!
Hey Zoho Bookings fam, We're excited to invite you to our first-ever hackathon: Yes, Zoho Bookings Schedulathon 2025 is live now. This is a virtual event and you can participate anywhere from the world. Businesses should be able to set up meetings fromAnnouncing: custom color palette + free workshop
Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,Calendar Connection Enhancement
Hello everyone, Greetings from the Bookings team. We're here to announce an important Calendar enhancement that will roll out soon. Let's take a look at what's being changed. Improved and more straightforward UI The Calendars UI is undergoing a completeEnhancements in Bookings browser extension
Greetings from Zoho Bookings! We're here with another update to make your scheduling even quicker. We have enhanced our browser extension with three significant features: Copy slots to email Gmail integration LinkedIn integration Copy slots to email ThisAttention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make the
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Collective-booking event not added to all staff calendars
We assign two staff to certain events. When the client books this event, it adds it to one staff calendar (the 'organiser') but not the other. How can I ensure all staff assigned to a collective booking get the event in their calendar? (A side note: it
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Zoho Bookings know-how: A hands-on workshop series
Hello! We’re conducting a hands-on workshop series to help simplify appointment scheduling for your business with Zoho Bookings. We’ll be covering various functionalities and showing how you can leverage them for your business across five different sessions.📣📣 Zoho Bookings Schedulathon 2025 is here!
Hey Zoho Bookings fam, We're excited to invite you to our first-ever hackathon: Yes, Zoho Bookings Schedulathon 2025 is live now. This is a virtual event and you can participate anywhere from the world. Businesses should be able to set up meetings fromAnnouncing: custom color palette + free workshop
Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,📣 [Webinar] Spikra shows how businesses leverage Zoho Bookings to increase revenue
[Webinar] Spikra shows how businesses leverage Zoho Bookings to increase revenue Hi all, Service-based businesses need to be on top of their client experience game to stay ahead. Spikra, one of our Advanced Zoho Partners, has been helping businesses deliverTip #13: Identify where your bookings come from with Source Tracking
Source tracking is the practice of identifying where your bookings originated. This is important, because online bookings come from a wide variety of sources like social media platforms, your website, email and ad campaigns, partner websites, organic
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