Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?Why is there no Undo button when editing a Zoho Campaign pre-made template
I accidently delete the content from a column and couldn't undo.Product Request: Send email to Secondary email
Guys, we should be able to send the campaign to the secondary email too. Is this on the plans for Zoho Campaign? It looks like I can map the secondary email from the CRM to the Campaigs, but can not send the message.Low Open Rate
For some reason, our last 3 email sends have a had a very low open rate. Our first campaign had 1 open and the next 2 had zero opens. All three were sent with the same list, but the email addresses have shown opens previously. Is anyone else experiencing a low open rate lately?Can I disable Double Opt In for Forms or API?
I am used to allowing my subscribers to fill in the form and then be added to the list. Is there a way to remove the double optin? I would prefer to use the built in forms but would also be fine using the api if it allowed such a thing. Does this code in the forms apply to disabling the optin: _setOptin(false I include unsubscribe links in all the autoresponders.New Campaign view filters: set default view
Hi, the new filters on the Campaigns view are great, but is there any way to set a default value for specific users or roles? For company admins such as myself with the "Standard Admin" role it's very frustrating to have to select "Campaign Owner" = "all active users" everytime I access the Campaigns list page and want to see a complete list. Thanks!Why are these email addresses considered invalid?
Hello, I have imported a list of over 1600 contacts. 53 of the imported contacts are now marked as Invalid. I would expect this if the addresses had a syntax issue or perhaps they have a typo in the suffix, but this does not appear to be the case withPossible to define default font and size in Zoho Campaigns?
Is it possible to define a default font (font, size and colour) for the text, H1 and H2 in Zoho Campaigns? For example: In a campaign, I add a text block, and the text is automatically century gothic, size 11, grey (6f6f6e) by default? Thank you!Emails sent from Campaigns look great everywhere except Microsoft Outlook
I'm new to Zoho and trying not to go crazy. I have created a template and my header and footer look fantastic - the email looks great when I send it to Gmail, Yahoo, when I open it in my personal email provider's web portal, and even on my iPhone. The emails I send to my work email and open in Outlook are completely screwed up. Of course my boss(es) only see this horrilble Outlook version....what gives?! Specifically: * Images are displayed huge (I added them to the library within Zoho Campaigns,How do I delete a test email address to which I am supposed to send a test email?
How do I delete an email address added to a test email recipient that is no longer needed due to resignation or other reasons?Group Emails
I have synced Zoho CRM to Campaigns but there are certain email not synced. showing it is Group Emails, but this email ids belongs to different individuals. please provide a solution as i nedd to sync the same.How do I add our corporate fonts to campaign template?
We have developed a custom campaign template in Zoho Campaigns. Unfortunately there is such a small option of fonts by Zoho default. We need to add our 2 corporate fonts so that our campaigns are in line with our brand. How do we do this?Why Are Campaigns Going To Spam
When I test an email campaign the test email goes to my spam folder. It did not do this before. But now all my test emails go to spam. I have never marked these as spam in my email and there is nothing in the content that should make an email provider think that it is spam. Gmail Marks the email with this message "Why is this message in Spam? We've found that lots of messages from zcsend.net are spam." Has zcsend.net been blacklisted? I am concerned that this will happen to all emails I send in thisrss feed to email feature
is there an RSS to email feature? Can't seem to find any info on this. I would like to create an email campaign from blog entries from an rssfeedHow do i follow up my email campaign in-thread
Is there a way to follow up the email campaign so that it is in-thread using zoho campaigns? eg customer gets original email with subject line "hello" then 5 days later follow up would be with subject line "RE: hello".Repeat Workflow for a Contact?
Hi, I was just told by Zoho Support that a contact cannot go through the same workflow twice, but I'm having a really hard time believing that. For example, we set up a "Thank You" email workflow that we trigger when a customer purchases from us. I was told that the customer cannot go through that workflow again? Does Zoho not realize businesses need to send the same information or workflow to a customer more than once over the customer's lifetime with the company? Every other CRM we've worked withCannot deliver email campaigns to emails hosted on Microsoft Exchange
I've created a few test email campaigns and tried sending them to my co-workers. They were marked as delivered in Zoho Campaigns; however, no one received the campaign (not even in junk email folder). We use Microsoft Outlook for email. After another test, one person out of 4 got the campaign email in Exchange... in junk mail. Emails to other hosts were received (yahoo mail and gmail). However, the message sent to gmail was automatically put into the spam folder. How do we avoid this in the future?Tags with Zapier
Maybe I'm missing something....I hope so... Using tags for triggers is a key need. This prevents us from having a ton of different lists. I am trying to find out how to add a tag using zapier when someone makes a purchase....but it doesn't seem to beIntegrating WooCommerce with Zoho Campaigns
I have searched everywhere and have not found an answer to this. Site running WP/Woo. Very simply if a customer purchases we want to add them to Campaigns. Also, if a customer registers and doesn't purchase we want to do the same. Is there a connector (free or paid) out there that will handle this? I know I could go from WP -> Zoho CRM -> Zoho Campaigns I have reasons for not wanting to do it that way. Any and all help much appreciated.Custom HTML email
I would like to create my own custom HTML email for an email campaign and not have to start with any of the templates. How would I go about doing this? Is there a place I can do this?Zoho campaigns , role based emails.
Zoho campaigns , is not allowing me to add emails like info@abc.com . they say its role based email . But many of my subscribers have such email . Please help .changing the subscription confirmation email
Hi there, where can I change the template for the email the subscriber receives upon subscription? Can't find it anywhere.How to share Campaigns across users?
I have a sales team I'm working with, and I've been writing the email marketing campaigns on Campaigns so they don't have to. Is there any way to view a Campaign I created so they can send it to their appropriate lists and segments?Lists - Change Owner
A former employee created a list for some campaigns. When I look at "All Lists" under Contacts that list "Newsletter Subscribers" is not included. The only place I can see it is after I click "Recipients" when creating a new campaign. , but it is not listed under Contact Lists. 1) How do I make me the owner/creator of that list since the original creator no longer works for me? 2) How do I add it to the listing of lists under Contacts? 3) How do I update the list with new subscribers? Thanks, TracyDoes Zoho Campaigns Support Emojis In Subject Lines?
If so how do you add them?Export Zoho Campaigns Template as HTML
Dear Support Team, I cannot find the option to export an email template I made in Zoho Campaigns as a HTML template. Where do I find it? The reason why I need to do this is because I want to be able to use the base template I created in Zoho Campaigns in Zoho CRM. These are the steps of this specific workflow: 1. New lead entered in Zoho CRM. 2. Personalize the email, basing it off of the template I created in Zoho Campaigns. 3. Send them the personalized email through Zoho CRM. Alternatively, itAutomated Email Workflow based on no responses
I'm trying to set up the following situation. We have inbound leads. I'd like to have an email sent automatically after we (manually) add the lead to Zoho CRM. Then if that email is not responded to, I'd like to automatically send a follow up email in 3 days. And again, if no response, I'd like to send one more email 4 days after that. IF we get a response at any point though, I'd like to automatically stop the workflow.How can I add a calendar invite to my campaign emails?
I use Zoho Campaigns to attract prospects to a series of webinars that we run. I have a general pool of contacts that I campaign to, and I have them join a new list for the specific webinar they wish to join. What I would like to do next is send an email to those that want to join a webinar, with a calendar invite that they can accept to add to their Outlook calendars (containing the URL and details of the webinar). How can I do this?Merging Campaign results into CRM
I use Zoho CRM and Zoho Campaigns. How do I get the results of the campaigns back into CRM? I would like the results for each contact (for example, "opened," "clicked" and "bounced") automatically recorded in the contact's record in CRM. Is there a way to do this?Exclude Segment from Campaign Recipients
I've created two Segments in order to separate Non-Marketing Contacts from Marketing Contacts. I'd like to send an Eblast to all Marketing contacts in my lists, but when I go to select Recipients, I have two options: 1. To Choose Lists to Send to; 2.Animated GIF
Can i use an animated GIF in Zoho Campaigns emails?How to delete a sync?
Hi, I have 2 Sync on my Zoho Campaigns. I would like to delete ones. How can I do that? DanielLimits on test emails
Why do you have limits on test emails? Can they be removed?How to delete Campaigns account
Hello, We have a company Zoho account with CRM and Campaigns. However, I accidentally went into my company Zoho account to the home page, selected "All Apps" at the bottom and then set up a Campaigns account by mistake. I was trying to access our company Campaign area but was not linked to it yet. Now my administrator cannot link my company account ID to our company Campaign account because I have accidentally set this up. How do I fix this? TrevorWhy the deleted contacts in my CRM is still in my Campaigns list?
I am having a big trouble with syncing my CRM contacts and leads with Campaign lists. The deleted/moved/converted contacts are still in the corresponding list. The sync is not capturing all the changes in the CRM. I have checked multiple times with multiple lists. I have also checked all options in the Sync settings like remove from Zoho Campaigns and remove from mailing list. Can you please help me? Is there anything that I am missing?When to segment vs create a new list?
When using autoresponders in workflows, when would it be best to segment a list rather than to create a separate list and add or move a contact to the second list? Some situations: 1. I want one workflow and set of autoresponders for leads who did not open the welcome or second email versus leads who opened the welcome email. Should there be two lists or just segment one list? 2. I want a workflow for leads who opened the initial email so that I can provide general information follow-up emailsThe contacts' subscription status cannot be updated now as it was recently changed. You can update it on Nov 02
Every time I try to change the subscription status for some contacts it gives me this error, keeping in mind that I didn't make any change to these contacts in the past few days, what should I do?'Push to CRM' is 'ignored' on Campaigns
I am at the end of the workflow on Campaigns and trying to push the data (contact score, custom fields etc) into CRM. However my final 'push to CRM' function is ignored, not only for one contact, but others too when I have attempted the same thing a whileEmail Configuration and Deliverability
Our company is new to ZOHO (CRM plus) and I am pretty sure my configuration in Campaigns is correct - we verified the domains through our email host etc. and I have reviewed several times. However, Not only are our open rates insanely low (we average 30-50% open in Mail Chimp and are getting .9% opens with the few campaigns we have sent) but I am not even getting my test emails to my @gmail address from campaign. Does anyone have advice on who can help us? Support has been zero help troubleshootingSimple HTML full-width template?
I would like to send out an email that looks like a personalized email from me - no markup, no design, just a boring email. I can do this in Zoho Campaigns as a text-only email but then I lose ability to do any tracking. Is it possible to just have a simple, no fixed-width design? I can't figure out how to do so. I use 'HTML Editor' view and it automatically converts text to Arial, puts content into a table and makes it center-aligned. This just looks like a commercial bulk email, as opposedNext Page
Access your files securely from anywhere
New to Zoho Recruit?
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainGmail is ramping up its email sender policy as of November 2025
Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, weBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedAttention: Changes to 10DLC TCR pricing and new authentication requirements
Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These
Most Discussed Topics
Links are incorrect when sent out
I'm adding in hyperlinks into my eDM. When I send a test email, it's all correct. However, when I send out the eDM, all the hyperlinks jump up one space so none of the links are opening to the correct page. Why is this happening and how can I fix it?Saving sent email campaign as PDF
I'm looking to add all campaigns sent to an archive folder in sharepoint. Is there anyway to accomplish this in Zoho Flow ? I'm falling at the first hurdle ... can I automatically save a sent campaign as a PDF to a folder location ?Why can't I see images uploaded by other users in the Library for Campaigns
We are several users of zoho Campaign. I have uploaded visuals of our company, but my team members can't see them.Triggering a campaign automation from a Form
I used Forms to create a lead form that is accessed by a button on my website. The field information flows into the CRM. However, I am trying to figure out how to use Campaign automations to start a workflow (series of campaign emails) that is triggeredEmail authentication
أريد التحقق من البريد الإلكتروني
Zoho Developer Community
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
Marketer's Space: Proven tips to improve open rates – Part II
Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-headerMarketer's Space: Proven tips to improve open rates – Part I
Hello Marketers! Welcome back to another post in Marketer's Space! In this week's post, we'll discuss the ever-important concept of open rates. This will be a multi-part series, as we have a range of topics to cover. Open rates—which measure the percentageMarketer's Space: Why mobile optimization deserves a place in your email strategy
Hello Marketers, Welcome back to Marketer's Space! Today, we'll talk about the importance of creating mobile-friendly email designs. While mobile phones were once used only to make phone calls, today they're used for almost everything, including texting,Marketer's Space - Holiday season email marketing tips you should know
Hello Marketers! Welcome back to another post in Marketer's Space! 'Tis the season—that time of the year everyone eagerly anticipates. While most look forward to relaxing, marketers will be super-busy from late November to early January. Mistakes canGmail is ramping up its email sender policy as of November 2025
Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we
Top Contributors
Meyyappan CT
Vivekvarman D
Roy Vargis
Sai PrashanthR
Catherine