Salesperon PlaceHolder
Hello, I want to add the salesperson in an invoice email notification but salesperson is not listed as a placeholder. How can we get this done? Thank you
How Organize Items
Hi. I'm new to Inventory and fiddling how to use it for our business and sales process. Could somebody please push me in the right direction? Almost everything we sell consists of ready-made individual parts that we buy in, upgraded with parts we produce
How can I import product images into Inventory?
I have over 2000 product images to import. Can this be done in bulk? Doing it manually will take far too long. John Legg Owner: The Debug Store
Refunds do not export from Shopify, Amazon and Esty to Zoho. And then do not go from Zoho inventory to Quickbooks.
I have a huge hole in my accounts from refunds and the lack of synchronisation between shopify , Amazon and Etsy to Zoho ( i.e when I process a refund on shopify/ Amazon or Etsy it does not come through to Zoho) and then if I process a manual credit note/
Adding VENDOR SKU to PURCHASE ORDERS
how can we add the Vendor SKU when issuing a Purchase Order , so the PO shows the Supplier SKU and our own Internal SKU , which is what we want to receive into the system .
Record Payment At Invoice Creation
Hello, I'm certain I was able to record a payment on the invoice creation page but I no longer see it. How do we get this working again? THank you
Need to Add Warehouse Outside India
You can't create a warehouse in a state or country different from your organization's location. I need to add Warehouse outside India. It shows the error as mentioned above
HS Codes and Country of Origin placeholders
Hello It would be helpful if there could be a placeholder under items whereby we can insert the HS/Tariff Code and Country of Origin. Currently, I use the placeholder EAN for the HS/Tariff code and the MPN as Country of Origin, as these placeholders pull
Website stock on hand
Hello, We are a small manufacturer that is looking for a way to show our stock levels on our website. We do not currently do online sales just want our distributors to be able to see stock levels without having to call. We looked at using Zoho Commerce
Retail Setup
I need to setup a retail application. I need one software where i have multiple warehouses and and i have a POS system. I generate invoices through POS and my inventory get deducted. I should be able to move my inventory between warehouses. Further i
How can I sell Composite Items manufactured on just-in-time basis
This really relates to manufacturing which I know does not exist as a module in Zoho however... As Inventory stands it has the "beginnings" of a Bill of Materials however as it is only partially implemented and Zoho use its own terms for describing how
How to send purchase receipt automatically after purchase is successful/ payment status is paid in Zoho Inventory (using the payment receipt email template)
Is there a setting in Commerce or Inventory which will allow me to enable this action? Or if there is a deluge code / API we can use to enable this functionality of sending customers a payment receipt email automatically upon successful purchase using
Notifications Page, with filters and options to turn on/off by type.
The notifications are not overly helpful as we are swamped with unnecessary ones. There are so many success notifications, we miss the failures. In an ideal world, clicking the icon would give the option to go to a notifications page. From there, notifications
Inventory "Bulk Actions" button - add more fields to "Bulk Update > Select a field"
Can we not get a lot more actions that are commonly used by customers into the "More Actions" button on the Inventory list? More fields listed in the Bulk Update > Select A Field? Possible Bulk update Fields Preferred Supplier ( to quickly move items
Composite Items & Purchase Orders
The Composite Item is great way to bundle different products and services into a single line and sell it as a single line item in Estimates, Sales Orders and Invoices. However, on the other side - i,e,. Purchasing - this item creates quite a bit of a
Invoice QR Code Checkbox In PDF Template Missing
Hello, I see an option to add a QR Code, there is note see below, that mentions a checkbox, but there is no checkbox. Note: You can display this QR code in your invoice PDFs. To do this, edit the invoice template from PDF Templates in Settings and select
How can I Store Stock by Bin Location in each Warehouse?
Hi, I'm evaluating upgrading to the Basic or Standard plans of Zoho Inventory, but I can't find if the software manages inventory by Bin. I manage inventory in multiple warehouses, and we store our stock by Bin in each warehouse. This is crucial for us to make a decision to move forward with Zoho Inventory, and therefore also with Zoho Books. Please let me know if there's an option for this. Thanks!
Purchase Order Confirmed status
Hello there. Current functionality doesn't appear to allow a method to show when a Purchase Order has been confirmed by a vendor (i.e. confirmed it's received and accepted). It would be good to have some method to either manually allow a user to confirm
Share Product Catalog / List with Clients
Hello, is it possible to share a link with clients where they could check what I have on my catalogue or list? Thanks
Disable Zoho Inventory Tracking / Delink Zoho Books & Inventory
We have integrated zoho inventory with zoho books? Now after a long time, we want to disable inventory tracking and delink these 2 modules. Zoho says we cant do it. Anybody else going thru the same ? Any possibility at all? Why does zoho not allow to
Zoho Inventory: Get Items with sotck on hand in different warehouses in a single shot
Hello, Is there a way to get all the items with their stock properties per warehouse in a single API call? I'm trying to use this: https://inventory.zoho.com/api/v1/items?organization_id=organizationId it's returning: "item_id": "2767260000000074112",
Customer & Vendor Numbers Are Available
Hello, I stumbled upon customer and vendor numbers, not sure if there were any announcements, but you can activate under Settings > Preferences > Customers and Vendors. A suggestion, please word Customer Number as Customer Account Number Thank you
Customer Account Numbers
Hello, possible to add a feature where the system generates a unique account number for business customers, thereafter the ability for sub-account numbers, for example for a company with branches. Thank you
Include SKU as an field option on Assembly Order template
When issuing an assembly order, it would be valuable to have the finished item SKU available for inclusion on the Assembly Order template. Currently you can only include the name. If we include a barcode which could be scanned into a production system...
Adjust Edit Items screen spacing to be consistent with Edit Composite Items screen
In the current form there is a difference in spacing for fields when displayed on the item edit screen, vs the composite item edit screen. I have a custom field with a field description of 17 characters. On the Edit Items screen the field appears truncated
Auto Bundle Composite Inventory
It would be super helpful if Zoho could automatically calculate the quantity of composite products on the fly based on the real-time inventory levels of the components. Right now it requires manually bundling inventory in advance. This does not scale
Printing receipts has page breaks
When using a thermal printer and printing invoices for deliveries the submitted file has page breaks and a bunch of empty space at the end. Is there a way to have the invoice come out as a continuous piece with no page breaks and stop printing at the
Bar Code Scanner with Zoho Inventory
Is this an integration being worked on? ideally we would use it for receiving inventory and have it auto-populate the quantities inside of Z-Inventory. Thank you in advance. Steve
Update EAN, ISBN & UPC terminology to GTIN for Items
GTIN is the new (since about 2005) naming structure for retail product identifiers, incorporating numbers/barcodes including EAN-8, UPC-12 and ISBN (from 2007). Zoho has adopted distinct fields for these 4 trade identification numbers, which could all
Is It Possible To Track Drop Shipments in Zoho Inventory/Books?
Hello, We have been using Zoho Books and Inventory for a few months now and have been overall very pleased with our experience. The drop shipping functionality is helpful as 95% of our business is handled this way. Although, the one area that has been
Paypal not works after upgrade
Hi guys, after recent Paypal upgrade made in Zoho Inventory / Zoho Commerce I have this issue with Paypal. Please see screenshot in attachment. Error is show after click on Paypal button.
Retrieving inventory via the API - error This user is not associated with any organization
Authorization Zoho-oauth token 'my token' following url : https://www.zohoapis.com/inventory/v1/invoices?organization_id=43858724574853894275928745 dfscfgfctdasfsdsafsdfdgkjlnfresponse is :{ "code": 6041, "message": "This user is not associated with the
Retrieving inventory via the API - error This user is not associated with any organization
{ "code": 6041, "message": "This user is not associated with the CompanyID/CompanyName:4343289778978968." }
Sales order line description via API
Hi, I'd like to know how I can populate the Sales Order Line Description via the Inventory API (field shown in the image below) I have tried using the field called "lines_items / description" field in the API but this does not work as expected. Than
got error of 404 while fetching ZOHO inventory data
I trying to fetch data from Zoho inventory, I got the access token and refresh token, but when I am trying to fetch inventory data I got the error 404 code with this response,"{ "url": "https://inventory.zoho.in/api/v1/items?response_option=2", "status":
Approval Process Configuration only for Purchase Orders
Hi, Is there a way we can configure the approval process in ZOHO Books only for the Purchase Orders instead of entire Purchase related transactions.
Different Units for Purchase and Sale
Hi I have strange question. I want to use Books for my Purchases and Sales with Inventory (not the Advanced Inventory). I am into Aqua Culture. I buy baby fishes - let say 100 nos. These are grown in our ponds where they grow and become adult fishes.
UNDO Purchase order received
Is there a way to un-receive a purchase order? I purchase order was made and the product was marked as received when it shouldn't have.
Multiple barcodes and sku aliases
Hi, It would be great if you could add the following features: Allocating multiple barcodes to a product as sometimes different barcodes are in circulation in a particular market. As well as different barcodes, sometimes, different SKUs are used by different
Tip #3 Automating total item weight calculation for your sales orders in Zoho Inventory
Hello, Hope the day is treating you well. Last week, we saw how we could automate the calculation of total shipping charges from numerous shipments for your sales orders and invoices. This week, we will see how you can automate the calculation of total item weight for your sales orders. How does this work? First, you are required to capture the weight of all your items using a custom field. And when you create a sales order, you can either have the system display the individual weights for you or
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