Is there a limit on Custom Domains for Short URLs?
Hello! I've added 2 custom domains for Short URL's to our Marketing Automation account. I am trying to add another custom domain, but now I can't figure out how to do so. Is there a limit on how many Custom Domains we can use for Short URLs? Can I deleteMarketing Automation/Campaigns confusion questions and integrations
I am pulling my hair out yet AGAIN due to the lack of true integration between zoho apps - Why can't we use Campaigns and Marketing Automation at the same time? if they are truely seperate apps, then we should be able to use both for what they were intended,Pop-up Display.
Hello @Zoho Marketing Automation Team, Could you update us if you have anything in your Road-map (or) Pipeline on the below requirements? ・Differentiation of pop-up display based on user access information and action history. ・Distinction of pop-up displayIs there an integration with SalesIQ?
I've added the tracking code to my website and can see visitor activity. However, it doesn't recognise previous visitors that are tracked through SalesIQ. Is there a way to integrate SalesIQ so I can reuse the data already captured there?How I can delete a custom domain in Smart Links?
Hello, I added a custom domain in Zoho Marketing: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/lead-engagement/smart-urls/articles/getting-started-with-smart-urls But, how can I delete it, to add another? Regards,Zoho Marketing Automation - Automatically adding contacts to Topics
Hello everyone, We are starting to play with Marketing Automation and we made some topics base on product. This is working fine we got the sync with the CRM working. When you make the sync you can select a topic so we made a catch all. now we have theCreating leads via JavaScript / Zoho Bookings work-around
We use Zoho Bookings extensively, but it turns out it doesn't integrate with Marketing Automation (!!!!) We need a way to get leads generated via bookings into MA, complete with tracking in place, client-side. We have a custom thank you page for bookingsCreate task in Zoho CRM based on lead owner
Hi Guys, we are using Zoho one and we have around 18,000 people in our database, the issue that we are having is that we we enrol them in a Journey we cant tag the lead owner to reach out to them, its not an option? its either round robbin or only one selected person? we have 4 BDMS internally and each has a high number of leads that they own so they need to be the ones that contact those leads depending on whom the owner and we are fully hooked into the CRM system. can you please advise onJourney activation error
Showing error to activation of journeyPush to CRM function
Hello, is it possible to use the "push to CRM" functions without integrating Marketing Automation with Zoho CRM? I integrated Zoho CRM with campaigns, that is why I cannot integrate Marketing Automation, too. In my use case pushing leads to CRM, whenPosting on Linkedin
Hello all, I am investigating the possibilities of posting from MH directly on Social media. We have a company page on Facebook and we can directly post on this page from MH. For LinkedIn I expect the same, my post should be shown on my company. This does not work and the reply from one of the Zoho employees is: Thank you for contacting Zoho MarketingHub. Kindly note that there is no provision to post on the Page from LinkedIn. When you do a post campaign, it will be posted in your Wall. Hope thisadd tags
Can you help me how to add tags in existing contacts from "Whitepaper"?Zoho Marketing Automation - Zoho CRM integration error
Hello, I'm trying to import lead from Zoho CRM into Zoho Marketing Automation. When trying to associate the Zoho CRM account I get this error: Any hint on how to solve? Thank youProblem sending mass emails
When I send a mass email I receive an email saying how many recipents i have added but that zero or a very small number of emails were successfully sent. Why is it that barely any emails are sending? Am i doing something wrong when sending them? I haveHow to delete immediate sync by other users?
Hi Zoho MA Team, I am newbie to Zoho MA and I am having problems in immediate sync. Since the maximum limit per module is 5 only, I want to delete other user's immediate sync which are inactive. But I got this error. Delete permission for Leads is alreadyCan I track email replies?
I understand how to trigger a process if an email is opened, or a link is clicked. However, is there a way to create a response based on a reply to an email? For example send a message, if the recipient replies then update the field and remove it fromCannot Assign CRM Task Subject
Like title says, when setting a CRM task as a journey item inside Marketing Automation there is no field to set the subject. All the subjects for the tasks are undefined. Which does not help the CRM user with the task as they have no clue what to dLet a contact run through a journey multiple times
Is there already a solution available to let contacts run through a journey multiple times? I have a demo request form + journey, and it is desirable that contacts can run through multiple times. Same for a general whitepaper download form with a hiddenGoal reached after form fill is marked as anonymous
I have defined a goal in Marketing Automation > Web assistant. Visits any page with a specific keyword in its URL. The implementation is that one can reach the goal page after a form fill. I was expecting that the goal would be counted as an 'known',Going through a journey not in the history at crm level
Hi, is there a way to view at CRM level that a contact has completed a specifiek journey ( from Marketing Automation ) I was expecting to see this in the contacts history? Stuff like -> field out form, with a date? Ended journey at ...Zoho Marketing Automation Goal appears empty in Zoho CRM
The reached goal defined in Zoho Marketing automation get synced to my ZOHO crm. Modified Time in CRM is ok, but the label for the goal is missing in my crm, I see an empty field. What could cause this error? It seems that my goal name is written in theDelay in viewing goals within Marketing Automation
Hi, I think that there is a big time lack in viewing reached goals within Zoho MA. Can you please verifiy?Recuperating a Deleted Journey
Hey Zoho! I need help restoring a delete journey. Could you help me with this? If not at least send me the results and reporting. It's name goes as something like email blasts 04212022Form based campaigns with CRM Lookup
Hello, I am sending emails with a form link to my contacts via ZOHO CRM, to let them check and eventually update their details. If they click on the form link, the form that pops-up is already prepopulated with their details stored in CRM. (Lookup field). I would like to do the same with Marketing-Hub. But the form integration is only linking a form and not auto-filling existing fields. Thanks for your helpSignature copy works only in Firefox and Safari
HI, I noticed today a problem during a demo I did of the email Signature Campaign. I shared the sigature to myself, received the mail with the link to the signature to be copied: I tried all of the tab (except outlook, I'm on Mac), to copy the the clipboard.Duplicate Values
Hi, I am trying to update our internal contact's email address as we recently changed our emial domain from thinklogicmarketing.com to thinklogicmediagroup.com. Some of the leads I am trying to update are prompting that there is a duplicate value. ThoughDeleting leads
Is there a way to delete more than 200 leads at a time? We are trying to remove leads who have acquired less than 100 lead score which were added in 2019-2020 to free up space for newly acquired contacts. Would be convenient if we can select the filteredSo here we are in the last month of the 4th Qtr 2021, Is there any news on Version 2?
Is there any news on Version 2?List based fields
Give us the ability to have individual fields within a list. This would enable us to store information that is related on the list in database fields without having to create individual fields for each list. Confused? Let me give you an example: Lets say I have different lists, for each product I offer one list. And a customer is added to the list, if they buy my product: Lists: - Product A - Product B - Product C - Product D And I'd like to store for each purchase the following informations:Could the Zoho MH team at least tell us what is planned in the new version?
Hi All, I really would like a pre-release doc that would tell us what is coming and what has been fixed in the new MH. We have been being told for about 9 months now that the new version of MH is coming. OK, so the date gets pushed. That is understandableView stats and updates in CRM?
I have spent days switching from campaigns to marketing automation, and now I go to find the campaign in the CRM and there is NOTHING at all? is there any way to attach a campaign from marketing hub to a lead in the CRM? can I do it another way? maybeHELP! Newsletters in Zoho Automation
Has anyone been able to successfully create newsletters in ZMA? In Zoho campaigns I would use a Sign Up Autoresponder. But in ZMA there are only the "calendar" and "cyclic" options for autoresponders. I can't use Journeys because every time you edit"ignored on" alert in Zoho Marketing Automation Journey
Hi Guys, Why I've the "ignored on" alert in Zoho Marketing Automation Journey. what does it mean? thanks WalterSender address based report
Is there a way to get a report based on sender address? Would want to know which campaigns we used this sender address for.will a lead be notifed on "delete"?
Will a lead be notified when I delete him/her from ZMAs lead list? If yes, can you please let me know how to remove a lead withou sending a notification? You may want to add that answer to your knowledge base as well, since I did not find it there: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/list-management/lead-management/articles/how-to-delete-leadsactivity tracking
Hello, We have faced some issues with zohoMarketingHub lately and the issue is being that a lead can't enter the journey more than once. We want to send emails to our leads, currently we are planning to send them through zoho crm but we still want to use the tracking system that MarktingHub is providing. Is there any way to embed those tracking links inside our email templates so we can track when a client opens the email and interacts with the content in this email? Is there any workaround?Mail-Templates: Configuring Image-Padding
Hey there, I'm kind of lost because I'm not able to add a padding area to my images within the mail template editor. Back in Zoho Campaigns you could choose whatever image section you want to customize and configure the padding in the left sidebar. InSync services not working
Hello, So I have done quite a bit of research about this issue, and nothing seems to work or get me closer to my question getting answered. My problem is that when I click sync services, the URL changes, but it does not open and will keep me on the sameLead Automated Email Workflow for No Responses
Hey, guys! Ooof, 5 days of workflow structuring and template writing and here I am with my first workflow. I activated it and did a limited beta testing, now impatiently waiting for the first real passage. Although it is Zoho MarketingHub that is meant to handle the leads, my understanding was that it lacks the ability to act on an email reply (instead, only on opens and clicks). Zoho Campaigns can handle replies. Plus, since I already have Zoho Campaigns integrated with CRM, I am unable to integrateShow To Option is Missing in Marketing Automation
FOr some wierd reason the Show To option is not available when configuring the Smart Popups. Anyone can help? Thanks,Next Page
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Checking client unsubscribe details
Hi team, Can you please let me know where we can check if a client has unsubscribed, along with the date and time it was done? If this information is not available at our end, please help confirm the unsubscribe date for the below email ID from the backend:Sync Zoho Marketing Automation with Zoho Forms
I can't find a section where the integration between Zoho Marketing Automation and Zoho form is explained. And how form subscription works with opt-in and consents.Update CRM record action
Currently, MA only offers a "Push Data" action to push data to a CRM module. This action is built to cover the need to both create a new record and update an existing record. Because it has been implemented this way all required fields on the CRM moduleSync Data from MA to CRM
Currently, it's a one-way sync of data from the CRM to MA. I believe we should have the ability to select fields to sync from MA to the CRM. The lead score is a perfect example of this. In an ideal world we would be able to impact the lead score of a
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Gmail is ramping up its email sender policy from November 2025
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Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsAppWhatsApp Message Pricing Changes (Effective July 1, 2025)
Starting July 1, 2025, Meta will introduce a per-message pricing model on the WhatsApp Business Platform, replacing the current conversation-based billing. This update affects all WhatsApp messages sent through Zoho Marketing Automation. We’ve brokenMarketer's Space: Leveraging CRM Data for Dynamic Content and Personalized Campaigns
Hello Marketers! Welcome back to another post in Marketer’s Space! We’re excited to continue our series on the many advantages of integrating Zoho CRM with Zoho Marketing Automation (ZMA). This series is designed to help you unlock the full potentialMarketer’s Space - Automating CRM Actions with Journeys - Part 1
Marketing and sales go hand in hand, yet teams often struggle with inefficiencies in lead management. Leads may go cold due to delayed follow-ups, and valuable prospects might get lost in the shuffle. This is where integrating Zoho CRM with Zoho Marketing
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