Announcing New Features in Trident for macOS (v.1.2.0)
Hello Community, Trident for macOS has quite a few new features that will improve your business email communication. Let's take a quick look at them. Creating templates Earlier, you could save email drafts as templates in Trident. With the current update,
Knowledge base articles is now available in the Zoho Desk mobile app!
Hello all, As a customer service agent, every day you might have to deal with many questions and issues reported by the users. With Knowledge Base, you can reduce the issue resolution life cycle for your organization. We are delighted to announce that we have brought in support for 'Knowledge Base articles' in the Zoho Desk iOS mobile app. This feature is already available for Android users. KB articles are available to iOS users in the latest version of the app (v2.4.9). You can update the
Agents can manage the Tasks on the go, now with Zoho Desk mobile app
Hello, Everyone! We are elated to announce one of our most asked for features 'Tasks' in the Zoho Desk app. Agents can now create and associate tasks with a ticket and the tasks will be listed within the corresponding tickets. Steps to access the tasks from the app: 1. Go to a particular ticket in the app. 2. Click the Tasks icon in the 'Related Information' section. 3. List of all the tasks will be displayed. Refer to the screenshots (Android & iOS) attached below for your better understanding:
Ticket list sorting is now supported in the latest version of the Desk Android mobile app.
Hello, In the latest version of the Desk Android mobile app (v2.4.32), we have brought in the option to sort the ticket listing view. Now we can sort the tickets listing by Ticket Id, Due Date, Recent Thread and Created Time. Please update the app either
Global Calendar - Projects mobile app - iOS (v3.8)
Hello everyone! In the latest iOS version of the Zoho Projects mobile app, we have added support for a long-awaited feature - Global Calendar. This feature displays tasks, bugs, milestones, and events across all your projects, providing you with a comprehensive
Live activity timers and weather integration in the latest version of the Projects iOS mobile app.
Hello All, In the latest version of the Zoho Projects iOS app (v3.5.14), we have brought in support for the below enhancements. Live timers: Add timers to the iPhone's lock screen and in the Dynamic Island to have real time information at your fingertips
MDM Conditional Access - Sprints
Hello Sprinters! In the iOS version (v1.2.19) of the Zoho Sprints mobile app, we have brought in support for an amazing list of functionalities. Here are those: 1. MDM Conditional Access: Conditional access allows organisations to restrict employees/users
Zoho Mail app update - Android
Hello Everyone! In the most recent Android version of the Zoho Mail mobile app(v2.6.6), we have included support for the below mentioned functionalities: 1. RTL functionality within the email compose screen. 2. An option to fetch search results from all
Users can now delete their Zoho Account from within the Zoho Mail iOS mobile app
Hello, In the latest version of the Zoho Mail iOS mobile app (v2.7.4), we have brought in the below enhancements. 1. Users can now delete their Zoho Account as per Apple's guidelines from within the mobile app. To close the account, please follow
Zoho Mail mobile app - Expanding and Collapsing folders
Hello All, We have kickstarted the month of September with an eye-catching update in our Zoho Mail mobile app. In our recent update, we have released a UI related feature which a lot of you, our users, have requested for - 'Expanding and Collapsing folders'. Scrolling through a huge list of folders to check for emails within a particular folder can be time-consuming. You can now easily access your emails by expanding or collapsing the folders in the Zoho Mail app. You can expand the folders by
Secondary contacts is now supported in Bigin Android mobile app.
Hello All, In Bigin Android mobile app (v1.4.1), we have brought in support for Secondary contacts. It is introduced in the Deals Module as a multi select lookup field. Secondary contact field in Deal Add form: Secondary contact page: Users can now
All-new Zoho Projects Mobile App
Zoho Projects is now in the palm of your hand. We are glad to announce the new look Zoho Projects Mobile App . With apps tailor-made for Android and iOS, project management is now truly mobile. Working on your projects or communicating with your team is just a matter of few 'taps'. Under the hood: The visually appealing Kanban view lets you work on tasks and bugs with a simple drag and drop. Use Timesheets or the in-built Timer to log time and track work. Attach documents and images when adding
Project Dashboard is now made available in Zoho Projects mobile app
Hello folks, Here's to the users who were looking to get a comprehensive overview of your projects with our neat and elegant dashboard widgets. I am glad to inform you that we have brought in support for 'Dashboards' in the latest version (v3.3) of the Zoho Projects Android app. To view the Dashboard in the Zoho Projects mobile app, follow the steps mentioned below: 1. Go to Zoho Projects mobile app. 2. Click the hamburger icon (3 lines at the top left corner). 3. Select 'Projects'. 4. Go
Advanced Search Feature has been implemented in Zoho Mail Android App
Hello All, In the latest version of the Zoho Mail Android app (v2.5.1), searching mails is now made easier with more than 35 keywords to filter along with the ability to save a search and to rename/delete a saved search. You can update the app to the
New languages are now supported in the latest version of the Zoho Mail Android mobile app
Hello, In the latest version of the Zoho Mail Android mobile app (v2.4.36), we have brought in support for below Indian languages. Malayalam Konkani Maithili Odia Manipuri You can update the app to the latest version from the Play Store or using the link
Send later option is now supported in the latest version of the Zoho Mail Android app
Hello, In the latest version of the Zoho Mail mobile app(v2.6), we have brought in support for an option to schedule emails from within the app. You can access the 'Send Later' option by clicking the three dots (ellipsis icon) at the top right corner
New languages are now supported in the latest version of the Zoho Mail Android app
Hello All, In the latest version of the Zoho Mail Android mobile app (v2.4.35), we have brought in support for Ukrainian and 5 new Indian languages such as Gujarati, Assamese, Urdu, Punjabi, Kannada. You can update the app either from the Play Store
Migration of notification service for CN DC users.
Hello All, In the latest version of the Zoho Mail Android app (v2.4.32.2), we have migrated the notification service from 'Baidu' to 'Pushy' for CN DC (China) users. Also, the CN users using the Zoho Mail app downloaded from Play Store will receive
New 'Tag' enhancements introduced in both Zoho Projects and Bug Tracker Android mobile app.
Hello, In the latest version of the Projects Android mobile app (v3.4.5) and Bug Tracker Android mobile app (v1.3.4), we have brought in the below enhancements. Tags module is now available on the home page of both Zoho Projects and Bug tracker app.
Customizing the modules listing screen, is now supported in the CRM Android App (v3.4.3)
Hello All, Here's an update to the users who were looking to restrict some of the modules from getting listed in the mobile app. In Zoho CRM Android app, we now have the option to hide the modules from within the modules listing screen, based on your requirement. However, the changes that you make here will be applicable only to the CRM mobile app. If you would like to avail this feature, please update the app to the latest version from the Play Store. After updating the app, you will find an option
Send as Email, Rich Text Editor features are now supported in Zoho Desk Android app!
Hello All! We are delighted to announce about the new feature 'Send as email' in the Zoho Desk Android app (v2.3.11). Agents can send outbound emails to new or existing contacts at the time of ticket creation. You can also convert the emails into tickets and track their progress. Furthermore, such contacts do not receive the new ticket notification. This feature will be available in the mobile app if it is enabled on the desktop site (desk.zoho.com). You can enable this feature on the desktop
Zoho Mail app upgrades to TLS v1.2
Hello everyone! Greetings from Zoho Mobile apps team! Keeping your data safe and secure is of utmost importance to us. As a part of our ongoing efforts to enhance security, we will be retiring TLS (Transport layer security)1.0 and upgrading to TLS (1.2) and this is effective for our mobile apps also. If you are using Zoho Mail mobile app to check your emails, check that you are using the secure version of the app to ensure your data security. If you are an Android user: 1. Ensure that you have
Zoho Mail For iPad
We are happy to announce the release of Zoho Mail for iPad. More details here: https://blogs.zoho.com/general/zoho-mail-is-now-optimized-for-ipad. Do try this out and share your thoughts. You can mail to support[at]zohomobile[dot]com, post responses in this thread, hit feedback or simply 'like' the application to let us know what you think. PS: Dont forget to check out the themes. Regards, Gopalakrishnan V Zoho Mobile Team
Zoho CRM app is now FREE for ALL
Yes, the big news is out and we are more than glad to announce it. We've hit 1,000,000 downloads for our apps and we wanted to share our happiness with all our users who have contributed and made this possible. We have made our Zoho CRM app completely FREE for all our users and removed all restrictions i.e. all users will now have complete functionality (read and write) with the app irrespective of the editions they are currently on. Here is a blog post on the same: https://www.zoho.com/crm/blog/your-on-the-go-zoho-apps-are-now-free.html
Zoho CRM for iPhone and Android - Release announcement
We are happy to announce the Mobile Edition of Zoho CRM (Beta) for iPhone and Android devices. This is available for all editions (Free, Professional and Enterprise). How to access? You can access Zoho CRM from mobile.zoho.com with your existing Zoho CRM credentials. After logging in, choose CRM from the list of applications. Feature Highlights Access to Leads, Accounts, Contacts, Potentials (Opportunities), Tasks and Events modules. You can View, Create, Edit and Delete records in all these modules.
Find your Nearby Customers on the Go - Release announcement
We are happy to announce the release of our latest and exciting feature 'Find my Nearby customers' in our Zoho CRM apps for smartphones (Android, iOS and Blackberry), using which you can locate your customers on a map around the location you are in currently. The app automatically detects and identifies customers within a specific radius from your current location even when you are on the go. Read more in our Blogs and Online Help sections. Do try out this feature and provide your feedback. We
Android App for Zoho CRM - Release announcement
We are pleased to announce the release of our Android app for Zoho CRM in Google Market (Google Play). The App is free to download from the App store but you need to activate the "Mobile Add-on" in your CRM account to use the app. The app comes with a 15 day trial period after which users have to subscribe to the mobile add-on package at $3 per user per month (as is the case with our CRM native apps across other platforms like iPhone and Blackberry) to continue using the app. More details on activating
Zoho CRM for iPad - Release announcement
We are happy to announce the release of our iPad app for Zoho CRM in the iTunes app store. Here is a walk through of the app: We have also redesigned our iPhone app for better usability with the notable inclusion of Custom Views feature. Here is a snapshot of the change: Read more in our Blogs and Online Help. Do try our apps and let us know your feedback. Rohan
Announcing Zoho Sync: Push Mail And Mobile Sync Service
Hi All, Today, we are glad to announce the public release of Zoho Sync for mobile devices. You can now get automatic notifications PUSHed to your mobile phone or tablet when new emails arrive and your device’s local mail, contacts and calendar applications will sync with the web client in real time. Zoho Sync functions using your mobile device’s Microsoft Exchange® ActiveSync® (EAS) account support and does not require any additional software. Since almost all the latest IOS, Android
The New and Improved Zoho CRM App for iPhone is here
We are happy to inform that an update to our CRM app (version 1.1) is now available for download in the iTunes app store. App store link: http://itunes.apple.com/us/app/zoho-crm/id444908810?mt=8 We have introduced a fresh new Dashboard for the home screen in this release. Other important feature additions are listed below: What's New in Version 1.1 * Access the Cases module from your iPhone. You can view, create, edit, delete and search records. * Import contacts from your iPhone address book *
Zoho CRM app for iPhone - Release announcement
We are glad to inform the release of our iPhone app for Zoho CRM in the iTunes app store. More on this announcement is covered in the following blog post. https://blogs.zoho.com/general/introducing-the-zoho-crm-app-for-iphone-and-mobile-web-access Do use our app(s) and keep us posted with your feedback (either through this forum or by emailing us at support[at]zohomobile[dot]com). Shanthivardhan