Teaminbox not working
We couldn't send or receive any mail within the team inbox. Displaying error 'Unable to process this request.'Reply-to names are mangled
Hello, I'm seeing an odd behavior in replies. Steps to reproduce: 1. Click reply to an email from "John Doe <doe.john@example.com> in TeamInbox Expected outcome: TO field pre-filled with "John Doe <doe.john@example.com>" Actual outcome: TO field pre-filledInternal Error When Accessing Team Inbox.
All our users are seeing this error in teaminbox. Because its a critical tool kindly resolve this issue ASAP.No Emails Flowing To Zoho TeamInbox
From today, any emails we send to our TeamInbox addresses fail to be delivered. Our TeamInbox is connected via IMAP to 2 x Zoho Mail accounts. If I log in to those accounts directly via Zoho Mail, I can see all the emails landing in the inbox. The emailsZOHO TEAM INBOX Calendar Integration
The Problem: Clients send meeting invitations to our TeamInbox address. TeamInbox receives these invites, but we cannot accept them. We do not use individual inboxes for transparency purposes. Ideal Solution: A way to accept calendar invites sent to ourTeamInbox and Desk Integration is Broken
I use the TI -> Desk integration a lot. Today, it broke, again. When I go to create a Ticket from TI, an error message on a red background is shown "oops something went wrong". Checking the developers console on my browser, there are many 500 errors relatingTeamInbox Rules Not Working
I have set up very basic rules, both at a team and personal level, but nothing works. E.G. Trigger: Inbound Message From: [sender email address] Has Attachments Apply Tag: [tag selected] The above ruleset is very broad and should automatically tag allTeaminbox whatsapp integration not working since saturday
Hi, I dropped an email to support@zohoone.com and a web form. But I didn't get any responses. I checked the whatsapp link via the setup > Organization > Organization > Channels, and checked the whatsapp accounts in facebook business portfolio, it's allTeam Inbox is not working AGAIN
I like Team Inbox in general. It makes using a collaborative inbox easy - when it works. The problem is that it doesn't work at times - and it seems to not work, a lot. It's not catastrophic failure, it's little things. Unable to send messages UnableTeamInbox down?
Hi everyone, we are getting message "Sorry, this action cannot be performed due to an internal error. Please try again later. We are on the Canadian data centers. Can someone please confirm if the service is down? Thank you! FTeam Inbox Offline in Australia
This is impacting all agents across all our sites. I cannot find a log for TeamInbox on https://zohostatus.com - where does one track TeamInbox outages? Does Zoho have a rapid response page to report outages? With no phone number to call, one cannot relyCannot Change TeamInbox Send From Name
I have setup a sender address correctly including with smtp relay. When I send from that address inside of teaminbox my own personal name still appears as the sender in the inbox to the receiver. It does come from the sender email address setup in teaminboxRules Not Working
I am currently in trial with Zoho TeamInbox (looking to move over from FrontApp), and the Rules function is not working at all after turning it on. See attached screenshot. Is it not working because I am in trial and not paying yet? Please advise.google account through SMTP - outgoing email issues
Please help, I am using TeamInbox and I have connected my google account through SMTP on shared Inbox. All of the outgoing (sent emails) show up in the inbox rather than the sent box, this is cluttering my inbox and causes confusion. It is not only forTeam Inbox Error
Inbox cannot "fetch mail". Please resolve asap, it's a huge part of our teams workload! And also just keeps spinning and will not load. Alison Get My RefundTeaminbox slow an hour behind downloading emails
Anybody else with this problem? gmail channel.Urgent. Search is broken in Team Inbox
Hi there, Zoho TeamInbox Search is not working correctly. Email results are not showing up even though the email is clearly there . Search is only bringing up old email chains. Not stuff I just sent even This is causing a MASSIVE headache as we can'tTeamInbox - Assign To Others List Incomplete
In TeamInbox, the "Assigned to others" list is limited to only 4 members. Is this limit defined in a setting?Unable to migrate from Front
I'm trying to migrate from front, the migration tool worked for 2 mailboxes but, for the others I tried several times without success. Th tool say migration done without error but there are not any email in teaminboxTags Not Working On One Specific Email
One particular Email in our TeamInbox produces an error when any member of the team tries to tag it:O365 authentication error
How do we associate the shared email address, with the zoho user id? we cannot get o365 authentication to be approved due to error "authentication failed due to selected emaild is not matched with registered emaild" all is good on office side, so ampersonal inbox with zoho one
personal inbox with zoho one We are not able to create personal inboxes :( We get this error: "With your current subscription you cannot create private inboxes." We use Zoho One... How can we upgrade our subscription and use personal inboxes?Teaminbox not receiving messages from Apple email accounts
All emails sent from the following Apple email domains to our Teaminbox are failing to be delivered: mac.com me.com icloud.com I have tested this with our staff Zoho mail accounts, no problems there. These messages are only failing to get delivered toTeaminbox attachments are blocked for one user
One user in our team can no longer download attachments from Teaminbox. Details: User can download attachments from Zoho personal email Attachments from Teaminbox are blocked (see attached) Issue happens in different browsers Issue only impacts one singleDelay in Email Delivery on Zoho Inbox Compared to MS Outlook using IMAP Office 365
Hello, I'm experiencing an issue with email delivery delays in my Zoho TeamInbox when compared to Microsoft Outlook. Both accounts are set up using the IMAP protocol. Detailed Description: Email Account Setup: I have set up my email account to be accessedMultiple Issues
Hello, We have encountered several issues and setbacks setting up our TeamInbox 1. Inability to change the Sync From date value in the IMAP inboxes. If we want to change them we need to delete the entire inbox and add them back. 2. Inability to modifyTeamInbox Rules : Tags actions
Hello, I'm taking TeamInbox in hand. Sorry if i'm wrong, rules are heavy to manage (beacause of an issue ?). After many test it's apear that : if actions to perform are multiple and one can't be done, any actions ocurres. For exemple : Adding a tag witchEmail Error
Hi Team, Good Morning. Please advise on the below error that I'm facing right now. I can't reply or send a new email through the team box. I have attached the screenshot of the email view. Please advise. ThanksTeam inbox error
We are getting an error on one of our team inboxes (FP Sales Inbox) We need technical support.Zoho TeamInbox: not able to send e-mails
Hi. I' am getting the attached error while trying to send e-mails from Zoho TeamInbox. What could I do to solve this problem?Important emails are going to spam
Hello: We noticed today that some very important emails are being placed in the spam folder. To make it worse, the search function doesn't seem to include the spam folder. How can we change our spam filters?Unable to send email.
Hi Zoho Teaminbox was working without any issue yesterday but when we try to send a email today we get the following error: Error while processing the request! javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the userZoho TeamInbox is down
We continiously get an error when we try to open an inboxInconsistent display of font size when sending emails in Zoho TeamInbox
The font size in Teaminbox's interface is not displayed in the correct size, but way larger. I have set Verdana 14pt as the default font for composing in settings: When I compose an email however the font size is visibly way larger. I've opened developerCannot create inbox from gmail email account
Hi, We are not being able to create an inbox from our gmail account. Below are the details from the chat that originated this request. Bruno Hi I would like to know how to properly setup a gmail inbox as a team inbox in zoho teaminbox. I've tried withTeam inbox IOS APP Bug
Regarding TeamINBOX. Not Zoho mail Hi Team, I’ve been reporting several bugs in recent weeks via email to support@zohoteaminbox.com but they don’t seem to be getting answered nor do they appear here. Here is the most frustrating bug of the lot, pleaseURGENT!! After removing a team cause i had configured it wrong, in trying to recreate it i get ID TAKEN error
Personal Inbox > Personal Sender Address Not using correct name
In my personal inbox, i have 2 personal address, with names assigned to them. When sending from any of the personal addresses, the default name is the one that always being used instead of the sender name. Please help fix this issue ASAP, as it's uselessAttachment Problems
Hi Team, Im trying to send an email including attachments (PDF) but Im getting this error in top: "Sorry, this action could not be performed now due to an internal error. Please try again later." Any ideas?? Help!Tagged Views
Our organization uses tags extensively, and some tags have been applied to a few hundred email messages. Until last week, viewing a list of over 200 tagged emails was not a problem. Now, when trying to view any list of tagged emails that has more thanNext Page
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Dear all, Greetings! We have exciting news from Zoho TeamInbox! Introducing mobile-only plans for our multichannel inboxes. In addition to our web plans, you can now purchase Zoho TeamInbox directly from your mobile app store. This version allows usersUpdate your Google connection with Zoho TeamInbox
Dear all, Wishing you a Happy New Year! Google has recently updated its security policy to enhance user protection, requiring all third-party apps and services to use OAuth authentication and password-less login methods. This update impacts users whoLaunching multichannel inboxes in Zoho TeamInbox!
Dear all, We're thrilled to announce a major milestone for Zoho TeamInbox—your shared inboxes are now multichannel! Introducing multichannel inboxes in Zoho TeamInbox! Set up a unified shared inbox to hold all of your relevant messages, no matter whereNew guidelines of Google and Yahoo
Dear users, Google and Yahoo have introduced their new guidelines for email standards to take effect starting this month. To protect their users from spam and fraudulent emails, they've mandated email authentication for the emails sent to their users.Announcing new pricing plans for Zoho TeamInbox
Dear all, After extending an introductory offer to our customers for almost one and a half years, we are now announcing our pricing plans . We'll have two plans defined as Starter and Professional annually at $5 and $7.5 respectively. These pricing plans
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Teaminbox not working
We couldn't send or receive any mail within the team inbox. Displaying error 'Unable to process this request.'
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