SalesIQ in Marketing Plus helps you track and communicate with visitors on your website in real time. You can also create a chat bot (powered by AI), connect your instant messaging channels such as Facebook Messenger, Telegram, WhatsApp Business, Instagram, Line, and WeChat, making it easy for your team to keep all the interactions in a centralized space. This makes it easy for you to track their footprints online, and proactively engage with your visitors every step of the way.

SalesIQ integrates with LandingPage in Marketing Plus, making it easy for the visitors to interact with your brand and get answers to their queries. Landing pages by design have a very specific purpose as part of a brand's marketing campaigns. Adding the live chat widget to the landing page gives you the edge in understanding the visitors better, engage with them, and increase the chance of conversion, thus boosting the purpose of your landing page.

When visitors on your website engage with you via the live chat widget, that's a major sign that they are interested in what you offer. So, it's important to find a way to nurture them further and include them in your marketing campaigns.

SalesIQ integrates with Campaigns in Marketing Plus, making it easy for you to capture the prospect's information such as name, email, company details, and add them to mailing list in real time. Email is one of the best ways in which we can reach out to prospects, giving you complete control over who your audience is. Once added to the list, you can personalize the engagement, by sending out tailor made campaigns across various touchpoints and track the performance. Whenever a visitor lands on your page and initiates an interaction, you will be able to see a list of all the campaigns sent to them, along with the status of whether they have opened, clicked, or not. This gives you a complete picture of who they are, and their stage in your sales process.  

CRM acts as a centralized place where you generate and manage leads, nurture them, and convert them into customers. The entire sales process starts from here and it's important to get all your leads across channels to be available in one place.

SalesIQ integrates with Zoho CRM, Bign, and Salesforce to synchronize website visitors as leads or contacts in real time, ensuring you don't miss out on anyone important. Once they are part of your sales process, it becomes easy to assign them to your team, engage, nurture, and move them across your sales pipeline. The integration also can pull data from CRM if a visitor on your website is a lead or contact, giving the agent complete picture of who they are and what they might need, with all the necessary information needed right next to the chat window. The chat transcript will be attached to the lead in CRM, giving the sales rep all the context they need.

SalesIQ gives a real time picture of who's on your website. You can also view important information such as the page the visitor is currently viewing, the page from where they initiated the chat from, contact information, recent chats with a complete timeline of when they left and returned to your website, and a lot more. With various integrations in place such as CRM, Campaigns, Analytics, Desk, and so on, you get a 360 degree view of who your website visitor is, giving the agent the power to find everything they need at their fingertips. This makes it easy for the agent to offer timely help to the website visitors, with complete context.

SalesIQ can be added to Zoho Marketing Plus from the Marketplace. Only the Owner, or Marketing Plus Admin can enable SalesIQ.